Snapdeal.com Complaints & Reviews

Address: Delhi, New Delhi, Delhi

I have received the nutrition powder from snap deal company my product have a expiry and when i complain to snapdeal they cannot response please help me and give my claim from snapdeal my atomach ache and my health is rared and i m going to hospital for help because this products are expired date and that are getti g from snapdeal and that company are response fir my health please help me and getting my claim now.

May 5, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2019

Snapdeal.com Customer Care's response Hi Princeh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Z

Zeyu

from Gurgaon, Haryana

Apr 4, 2019

I have placed order for shoes with 6 size but the item was too large to use having size of 9no even the customer helpline didn't work properly

Reply

Zeyu's reply, Mar 23, 2019

I got irrelevant size which I had placed in my order on snapdeal for shoes

Zeyu's reply, Mar 23, 2019

I got irrelevant size which I had placed in my order on snapdeal for shoes

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Address: Vivekanand nagar adidas showroom, Jhajjar, Haryana, 124507

I have ordered a puma shoes but i received different item i want resolution when i open my product the package internal packaging has been damaged and puma shoe box also appears damage after seeing the product i saw used black colour puma shoes and when i raise return request to snapdeal they closed my return request they cheated me i want my resolution and refund as soon as possible otherwise i will file case againnst snapdeal company i appeal to whole snapdeal team to concern nd resove my issue so that i can get my refund back

May 4, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Snapdeal.com Customer Care's response Hi Vivek,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Apr 04, 2019

Updated by Vivek Chhillar Plzz resolve my problem as soon as possible and seller closed my return requeat plzz re open it

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R

Rohit kandara

from Kota, Rajasthan

Apr 3, 2019

Sir maine jo order kiya ta mera order M3 smart band ta or vo kharab h.main ab usse replacement kr rha hu to ho nhi rha.place Sir my help me
My contact no [protected], [protected]
Thanks sir

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hii Rohit!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal"

G

Gowsiya Begum

from Chennai, Tamil Nadu

Apr 3, 2019

I ordered a item in snapdeal. Com it was damaged and small in size I want to return and refund but pick up was unsucess ful what can I do I changed my door number alone in my address because I was out of station what should I do

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Gowsiya,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Gowsiya,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Z

Zeyu

from Gurgaon, Haryana

Apr 4, 2019

I placed order for shoes of size 6 but they deliverd 9 no instead and I m not satisfied even with their customer support helpline. I want the product to be replaced immediately

Reply

Snapdeal.com Customer Care's response, Apr 5, 2019

Verified Support

Hi Zeyu!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: 110059

Website: Snapdeal.com

I was purchased a combo of indulekha oil. On the date 24/3/19. It is delivered on 29/3/19. (My contact no is [protected]). It is defective piece in 1 bottle it is full of pure indulekha oil and 2 bottle is full of navratan oil. After 2 days i return it and now it's resolution is i cant buy this product. So i want to refund of my money in my bank account.

May 4, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Snapdeal.com Customer Care's response Hi Meena,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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N

Nikhil Sarana

from Mumbai, Maharashtra

Apr 3, 2019

I have order one product but deliveryed aonther product i want to retrun it back but retrun request is closed

I have got cheated - Comment #3394599 - Image #0

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Nikhil,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal"

D

Dharmesh Tretiya

Apr 3, 2019

I have make neckband ordered but, i have get courier in only charger pin.

I have got cheated - Comment #3394715 - Image #0

I have got cheated - Comment #3394715 - Image #1

Reply

Dharmesh Tretiya's reply, Mar 28, 2019

Please Send me my money in my account sunil chauhan

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Dharmesh,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal"

S

Srinivas Hebbar

from Sringeri, Karnataka

Apr 3, 2019

Today I got call[protected] and message from IG-SNAPDL as follows

Dear customer congratulation, your name and all data is registered in Snapdeal Ltd company. Today company celebrates 11th anniversary day so that you have won first prize Tata Safari Car or money (1260000 ?) as your choice. More information cont: [protected] T&C Thankyou!!

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Dear Srinivas!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal

V

Vivek Chhillar

Apr 3, 2019

Not get original product used product received

I have got cheated - Comment #3396001 - Image #0

Reply

Vivek Chhillar's reply, Apr 3, 2019

Get old used product resolution needed urgently other wise i file a case against snapdeal

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Address: New Delhi, Delhi

I have make a request to return my item. Courier person never visited my place but i received many times sms saying attempted for pick up was unsuccessful.
I never expect it from snapdeal. I submit return request on 19th march, 2019 but item didn't picked up till now. I ordered three items but after received found that all the items were damaged and old.

May 4, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Snapdeal.com Customer Care's response Hi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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P

Priyanka1996

from Chennai, Tamil Nadu

Apr 3, 2019

Snapdeal is very very fraud, don't purchase any single product from them.selling old items and not even giving return policy and just saying 7 days return policy but not providing return.worst and fraud service.dont ever purchase in Snapdeal, just ban Snapdeal, curse them, hitting people's stomach in name of online shopping site.

not picking my item - Comment #3394456 - Image #0

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H

hytech solutions

from Ahmedabad, Gujarat

Apr 3, 2019

I ordered LELEV U Earphone but i got duplicate dproduct for the same,

i am did return request before 4 days but there is no response from your end !!

kindly resolved it from your end

Order ID: [protected]

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

T

Tiru Saina

Apr 3, 2019

What is this my order refund .i canceled 23 rd march you didn't send courier boy

not picking my item - Comment #3396022 - Image #0

Reply

Tiru Saina's reply, Apr 2, 2019

When you came and pickup my shoes

Tiru Saina's reply, Apr 2, 2019

This not good

Snapdeal.com Customer Care's response, Apr 4, 2019

Verified Support

Hi Tiru Saina,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: New Delhi, Delhi

On 27 sept 2018 i got my ordered indulekha oil from snapdeal. It was ok but after using that product i again ordered it from snapdeal. I got indulekha same oil bottle and its covering. But as i open the bottle. The smell and color was so much different from the last indulekha oil i ordered from snapdeal. After checking i come to know that this product which i ordered is totally fake.
How could they do this to anyone? I trusted snapďeal but i won't say anyone to use snapdeal anymore. This is really disgusting.

May 7, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

Snapdeal.com Customer Care's response Dear Preet,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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A

Adarsh Patel Raivi Rajanipur

from Delhi, Delhi

Apr 3, 2019

Sir mai snapdeal pr selling karta hu snapdeal ke courier vale bahut hi jada return vapas le aate hai ye return order kam kiye ja sake to kam karne me help milegi

Reply

Adarsh Patel Raivi Rajanipur's reply, Mar 27, 2019

sir please help me return Policy

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Adarsh,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Hi,
Please ban Snapdeal from online shopping site because they are cheating customers by sending used prroducts.Saying that they have 7 days return policy but simply closing return request, very very very fraud.People who are studying my complaint please stop buying anything from Snapdeal and pass this message to all your neighbors and I will to definitely pass this message to all my neighbors and ask them to do the same by passing the fraudster of Snapdeal. Not providing my refund and totally RS.2226 is gone.hereby I share all evidences about cheating of snapdeal.please share this as much as you can.

+5 photos

Snapdeal.com customer support has been notified about the posted complaint.

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T

Tvr Raghavan

from Manjeshwar, Kerala

Apr 3, 2019

I have ordered shoes under order number[protected] the size of the shoes is 8, please confirm and reply me

Reply

Snapdeal.com Customer Care's response, Apr 3, 2019

Verified Support

Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Today i received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number i. E [protected] and not on the company's customer care number.

The sender's details are as follows:
Signature
For snapdeal.com
Prize department
Nalini ranjan avenue basantalla saha road, new alipore, kolkata-700053

Is this fraud or real?? Seeking advice please

+4 photos

May 7, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Snapdeal.com Customer Care's response Dear Rasirisha,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Hi, I have recently purchased a product from Snapdeal, an set of 3 azeem door mat but I got different design from website description during delivery and I don't like the delivered design, so, I raised for return.Snapdeal gave me simple reason and cancelled my return and closed it, so, please help me with this and accept my return since it's also like an misplaced by someone.
Order ID: [protected] Reference no: 55729152

+1 photos

May 3, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Snapdeal.com Customer Care's response Dear Priyanka,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Hi, I have recently purchased a product from Snapdeal, an set of 3 azeem door mat but I got different design from website description during delivery and I don't like the delivered design, so, I raised for return.Snapdeal gave me simple reason and cancelled my return and closed it, so, please help me with this and accept my return since it's also like an misplaced by someone.
Order ID: [protected]
Reference no: 55729152

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Hi, I have recently purchased a product from Snapdeal, an red heels of cost 1036 but I got an designer flat heels, so, I raised for return.Snapdeal gave me simple reason and cancelled my return and closed it, so, please help me with this and accept my return since it's also like an misplaced by someone.
Order ID: [protected] Reference no: 55729225

+1 photos

May 3, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Snapdeal.com Customer Care's response Hi Priyanka,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Apr 01, 2019

Updated by Priyanka1996 The same response, closed my return request, worst service.

Verified Support

Apr 02, 2019

Snapdeal.com Customer Care's response Dear Priyanka,

As checked, our teams are working on your concern and will respond to you shortly. Keep checking your Email/SMS for more details.

Regards!
Team Snapdeal

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Address: 236, Udyan path, Chandigarh, Punjab, 160036

Sir,
I ordered a riccardo cotton shirt from snapdeal. I had to gift it to my frnd who received it very late. Its size was smaller so i wanted to replace it but the 7 days return policy is expired. Kindly help me to get the order replaced urgently as he is moving to canada in a week. Plz help
Order details-
Id-[protected]
Name-niharika dhiman
Its very urgent

May 5, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Snapdeal.com Customer Care's response Dear Niharika,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Address: 560076

Hi
We got a letter with coupon prize worth 4, 50000and they asked me to pay 2% for government tax and sent one account number. After paying that they asked me to pay noc charge tds, irs, rbi charge etc.. I have paid almost 3lakhs but still they asking to pay 58500.. But i refused.. I asked them to cancel and return the money but they refused. Please do the needful how can i get my money it almost 3lakhs.

May 3, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

Snapdeal.com Customer Care's response Hi Meenachakrapani,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Address: exin zone,opp to irikkur bustand, Kannur, Kerala, 670593

They send me damaged product and i had requested for return in the same day when i received the product. They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action and start your refund process. I want my money back and please pick up the order as you mentioned in your policy i was immediately sending a returning request but snap deal closed my returning request. I believed on snap deal and finally i felt that i never buying any product from snap deal after this issue. Please don't break my trust issue snap deal... And solving my problem that i starting trusting you guys again... Thank u

May 4, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Snapdeal.com Customer Care's response Hi Mirzan

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action nd start your refund process. I trusted on snapdeal but you guys vreak my trust from snapdeal... I never buying any product from snapdeal again... Why r u guys closed my returning request. It's not written on your policy. I was sending return request on that day when i recieved order so why u guys closed returning request. Please solve my problem as soon as possible. Thank u

Apr 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

Snapdeal.com Customer Care's response Hi Srishti,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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S

Sippy Singla

Mar 28, 2019

Hello my name is sandeep. Today i received a letter with a coupon and a scratch card from snapdeal.com. i want to know about this.

Thank you

Reply

Snapdeal.com Customer Care's response, Mar 29, 2019

Verified Support

Dear Sippy,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action nd start your refund process. I want my money back nd please pick up the order as you mentioned in your policy i was immediately sending a returning request but snapdeal closed my returning request. I believed on snapdeal nd finally i felt that i never buying any product from snapdeal after this issue. Please don't break my trust issue snapdeal... Nd solving my problem that i starting trusting you guys again... Thank u

Apr 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

Snapdeal.com Customer Care's response Hi Srishti,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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S

Satish Bele

Mar 28, 2019

Dear sir,
Please confirm we have got a sms on our mobile no [protected] for lucky draw winner of mahindra xuv500 .and giving option to take amount by dipositing rs 8500 vehicle cancellation charges and for vehicle ask to deposit rs.10000 for document charges.
Please confirm this is valid draw or fake

they are not pick up my order - Comment #3390468 - Image #0

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Satish,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Address: 625008

I was ordered g shock mud master watch in snapdeal for the price of rs2850. I received a duplicate product, so that i returned that item for my refund amount. Then the snap deal person came and collect the watch. After 3-4 days i got a message from snap-deal in that "they mentioned mismatch issue so we can't give the refund amount" then i replied helpdesk snapdeal reg that issue. Then i got a call from snapdeal customer care person and he explaining that "instead of g shock mudmaster watch we received ladies watch" and i replied how is it possible and your person (Snapdeal) check that watch and send back to your place. But he told me that they will send a product what they get (Ladies watch) and i explaining that issue many more times but he is not even listen up my query.
Finally they cheated me and i didn't get my amount

May 2, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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P

Praveenkumar.Mahipathi

Mar 27, 2019

I didn't get refund money for Samsunggalaxy duo mobile flip cover already reached at[protected] as early as possible please refund my money I send my bank details for your customerdesk

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

T

tipiMitun

from Mirialguda, Telangana

Mar 28, 2019

I have ordered 2 items(wrist watch) in snapdeal. i have returned 2 items also.

but they have refunded for 1 item only. for another item it is showing item is not successfull picked.

i am trying to contact customer care so many times but i am unable to contact.

Reply

Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Hi Customer,

Sincere apologies for the unpleasant experience. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Snapdeal is selling the fake products. Unfortunately i ordered one set of mac products and after researching i came to know that are fake so immediate next day i cancelled the order. But the order status shows shipped and they took 8 days to deliver and they mentioned in a message saying since you cancelled please deny the courier so i did the same. After denying courier also they didn't initiate the refund process.

+1 photos

Apr 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Snapdeal.com Customer Care's response Hi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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A

Abhig31

from Mumbai, Maharashtra

Mar 27, 2019

Hi, I just received a letter and a scratch card stating that I have earned 11 lac...
.I have been asked to SMS the code n my kyc...

Please verify whether it's authentic...

mac products - Comment #3388252 - Image #0

Reply

Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

S

Shruti Kanchan

Mar 28, 2019

I brought indulekha Bhringa oil from snapdeal ... very disappointed...wrost product nd duplicate...

Reply

Snapdeal.com Customer Care's response, Mar 29, 2019

Verified Support

Hi Shruti!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Mothinagar, Mahbubnagar, Andhra Pradesh, 509001

Sir I'm Hajra bibi.Today I got a letter from snapdeal that I won cash prize of 11lack with scratch card and they took my account number and ifsc number and said they will send amount tomorrow 10 o clock.is this genuine or fraud...kindly resolve this..after sharing account and ifsc code I'm tensed now..is there any risk..

+2 photos

May 2, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Address: 769005

This is with reference to my order id [protected] which was placed on 19th March, 2019. I want to cancel it but it won't. I know it is a non cancelable product. But my son mistakely bought it. As it is a COD. Please cancel it.

Please cancel it as soon as possible. Please help me. I know you are a good company. I don't want the product.

Regards,

Aaron Pascal Kujur

Apr 28, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

Snapdeal.com Customer Care's response Hi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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D

DrHajra Bibi

from Mumbai, Maharashtra

Mar 27, 2019

Sir today I recieved a letter with scratch code of winning 11lack amount from snap deal anniversary celebrations.they took my account number and ifsc number and said that they will transfer amount tommorow.is this fake or real. Do help me. Please

cancellation of a product - Comment #3388284 - Image #0

cancellation of a product - Comment #3388284 - Image #1

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

S

Sudheeshrtc

from Nadapuram, Kerala

Mar 27, 2019

Received a lucky draw coupon of 11 lakhs. I send an SMS to the helpline. May I know whether it is true or fake?

cancellation of a product - Comment #3388491 - Image #0

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

T

Tharun Poovanna

Mar 28, 2019

Snapdeal.company . you win 1st..prize (MAHINDRA XUV500) Amount prize Rs-14, 85, 000.00 Service Charge Rs- 8, 450/- CONTACT ME -[protected]

Plz contact and the telephone no and deal with the person.
Plz raise a complaint agaist the telephone number.
And contact me on [protected]

Reply

Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Tharun,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

V

vishal26

from Noida, Uttar Pradesh

Mar 28, 2019

Hi team,
I bought boat bassheads 225 earphones last month at 14th Feb 2019. It have 1year warranty and Now it's not working. I am not able to claim warranty on Snapdeal app . Please help me. I am attaching invoice.

cancellation of a product - Comment #3390447 - Image #0

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Hi Vishal,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Hi ds s madhu ram choudary, mobile no:- [protected], i placed a order as watch on 18th march 2019. i get order but there is no product in the box. i raised a return request and send xerox copys for claim. i want refund money. please once check.

+3 photos

Apr 28, 2019

Complaint marked as Resolved

Mar 25, 2019

Updated by manammadhu I get order, but there is no item in the box

Verified Support

Mar 28, 2019

Snapdeal.com Customer Care's response Dear Manammadhu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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A

Ankit Meher

Mar 28, 2019

Congrats!
Dear sir You have selected 1st Prize mahindra xuv IN Mega offer Day In FLIPKART company.This Is Valid TODAY For Reg. Contact:[protected] T&C Apply.

MR.PREM RANJAN
AC_[protected]
(STATE BANK OF INDIA)
IFSC-SBIN0016585

This was given to me by HP-SNEPDL.

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Snapdeal.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Ankit,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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