Snapdeal.com Complaints & Reviews

I got a call from snapdeal telling about a prize i got from snapdeal online lucky draw. I paid a sum of rs 6500. Account paid namely snapdeal online pvt ltd at sbi. Is it genuine or fraud. They r also asking for my pan or aadhar details for registration. If i want my money back can i get it. Plz suggest me the best possible way to get the refund. And also confirm whether it is genuine or fraud

Hi i shopped from snapdeal n' bought jbl go 2 but i got an old and already used product n' its part r also missing. When i unboxed it then i saw the condition of box was very dirty and it was already broken. So i mn't happy with this product i started return process but the track order is showing (Return request closed) n' there wasn't any warranty card even if it was mentioned in items description. Why it's not returning.

I buy m2 band it comes with different color and missing parts... So i replace it but again it comes with same problem and then I will refund it but they say return request closed!!! What I do now.? Please solve my problem and give me my refund... As soon as possible.. Otherwise i will go in customer care.. And give me your contact number.i would like to talk with yours companys any person..

To whome so ever it may be concerned, .I bought a product for 3000 and I received a 3rd class fake product, ..so I returned and still waiting for refund money for the past 29 days, .sub order of id : [protected]..I need my money back in 24 hour's, ..tried help line and chat team, ..very poor service good for nothing, .. I need my money back or I'll do what is required, ...

Hello sir, i have ordered a braun bt3020 trimmer for the mrp of 1399 and today i receaved the product in which some component are missing like charger bill manual and itself the trimmer is broken it’s head is also missing i also made a video when unboxing and that is enough for me to take any action against snap deal so please provide my money or send me the original product Please call me as soon as possible on [protected] i also shoot the video
https://drive.google.com/file/d/1A9snFKfSBK5tKRvXjbQy-FalcPNMBgKF/view?usp=drive...⇄

Order no :[protected]

I have not received my refund yet since I have sent the product before 15 days kindly help me to receive my refund.
I have purchased the product but same was damaged then I raised a return request the company accepted the product back and told me that they will initiate refund but till date I have not received any refund.

This is to inform you that Ticket id is closed without given any resolution We also share image where outer packing of product bear mark for Purchase date, Product item -WD2tb, Dist Name and we also share Original bill copy but forcefully it is conveyed by Ms Mansi(Help desk) that customer is right, courier comapny is right .where seller is sending all used items to customer because we are in drop ship mode, this is very sad that is why seller is not selling on Snapdeal any more . But if all Original Invoice evidence are wrong than we do not have option but raise compliant to police for FIR loged because these activity shows that snapdeal also supporting all these activity .They are even not checking the evidence images given by seller

#SCAM ..This happened me again that You delivered me different product which is cheaper than what i ordered ..i have personally informed you for this..SD has donkeys not employees...amazon is far better than you, they give full support and care to thier customer.take action otherwise #i'll see u in CONSUMER COURT.

Sir, from last two days I m getting regular message and phone calls on name of snap deal..claming that I have won a car worth 12 lakhs..They do also have my order details..Can the snap deal authorities please look into the matter as soon as possible as I m afraid how my personal data my order details my phone number is being leaked..I got 3 message from team snapdeal from [protected], [protected], [protected]..I didn't find any direct customer care number so I m mailing it..Kindly call me and resolve the problem..

24 hrs already over where is your feedback. I have been bluffed by the seller. Paid for 2 nos. Watches and received 1 no. Watch where in the invoice the quantity shown is 2 nos. I will take this matter to concerned heads if i dont get my money back.
I am very dissapointed to inform you that for my order id - [protected] i have ordered 2 same watches. I got sms that the item of raga watch+1 more product will be delivered by today. It was a prepaid order. I collected the parcel and i doubted as the parcel size was too small. I opened it infront of the delivery boy from vulcan olp ds. To my surprise in the invoice attached to the parcel it was printed 2 nos. Of watches. But when i opened the parcel infront of the delivery boy i found only 1 watch is present in the box. I confirmed it with the delivery boy from vulcan courrier (Ranjit mondal - [protected]). I was just shocked. He then called his executive from the spot and told bout the incident, that in invoice 2 nos. Is mentioned but physically inside the box there is only 1 no. Watch. Then the executive talked to me over phone (His no. - [protected]) and suggested me to return the item and go for refund.
Details of the parcel :-

Invoice no. - scc9fc/18/3213
Invoice date - 14/02/2019
Seller - gin traders
Plot no. 8 kh no -39, veena enclave
Nangloi delhi - 110041
Near parag bharti public school
City - new delhi/state delhi (07)
Pin - 110041
Gstin - 07dzupm5953a1zz

To my dissapointment the tracking code is jvlsd[protected] whic is same for both the watches.

I can requested return for the 2 items. But within 5 mins a message came and i checked my order status where it is shown that the return request is closed for 1 item. And the other item is return request processed. I have paid for 2 watches. Why should i get 1 watch and the invoice it is mentioned 2 watches. What is happening with snapdeal. I am very much dissappointed.

I am attaching the required pictures so that refund rs. 1568/- is being transfered to my bank account.

Regards,
Soumalya sen
Ifb industries limited
14, taratolla road,
Kolkata - 700088
[protected]
[protected]

I have ordered a boat 225 earphone (order number: [protected]) but I got skull candy brand earphone😡 moreover, it's not working properly just within 15 days of purchase! they say one year warranty and what kinda service they provide for their consumer?? Dear team Snapdeal, pls look over this issue and do the needful!

R sir i am ordered a product of rasasi perfume namely romance for me and i get a parcels on saturday 22 nd feb 2019. I checked tje product on same day and found that instead of rasasi perfume the delivery boy gave me perfume bottel of white london which was different. Without fail i suddenly launch a return request to the system please replace it or return

I ordered ps4 game god of war and tekken 7 i opened the package just to find a fake disc which was inside the courier i received from Vulcan courier service the courier guy recorded a clip of the product and saw himself that the product was not the same i ordered the delivery person had a unprofessional behavior and no one called from snapdeal for any assistance i am cheated and distressed by the unethical behaviour they have towards their customer.
Order ID: [protected]
And
Order ID: [protected]

Dear sir,
I have purchased, nike running shoe from snapdeal for rs2141, when i got the item it is a fake one, and also in snapdeal so many price malpractice also happening, please take strict action against this so that other people will not get cheated like me. I humbly request you to take necessary action against this people who is cheating people.

Thank you in advance.
Hidayathulla
Mob: [protected]

I purchased a boat 225 earphone from snapdeal.com at inr 489 /-. I got a fake product and also the accessories are missing with the headphones. I requested a replacement for my shipment and snapdeal rejected my replacement request. Snapdeal said that the product cannot be replaced or it cannot be refunded. They said they can only give a compensation of 80 rupees.

I have place order for digital clamp meter ref:slp[protected], invoice dt:25.01.2019, paid amount rs.799, product delivered on 01.02.2019, but digital clamp meter dt3266 - is defecttive not working - dead condition.
Sent request for return and refund within 7 days on receipt. But till this date snap-deal is silent. Not responded — mallikarjuna rao nallari, flat no:407, vaishali apartments, dharam karan road, ameerpet, hyderabad-500016... Mobile:[protected], [protected].. [protected]@gmail.com

I had ordered this item through snapdeal. The seller name is kosmic square, frontier colony, jaipur. The snapdeal packing was intact but the inner box of philips was open, torn and damaged. I wonder if the seller has shipped a used product to me. There are no quality checks done by snapdeal or their delivery partners. While picking up a returned products, if the product is properly checked why can't the same be done at the time of packing and delivery? Shocking experience!

I want my moneyback its just unexpected from snapdeal even i never ordered again in snapdeal again if this was happen again. I meani dont want pay 500rs for a # case man. You show that their is a 2tb hard disk but there is only case when i opened my order just i want moneyback take your item back as soon you can beacause its waste of money and its not good for you snapdeal.

Hi,

My issue is regarding customer service not responding my call and not replying on mail because i have already sent mail to help center but still not get any response from their.
So i'm requesting to snapdeal answer my question which i already sent mail or call me back
My concern is regarding with refund and related to my account

Thanks
Vikas darunkar
[protected]
[protected]@gmail.com

Respected sir,

I have ordered micromax 50z9999uhd127cm (50) smart ultrahd (4k) led television with 1+2 year warranty on date 09-01-17 from snapdeal.com which was delivered on date 21-01-17.

After unboxing the delivery box we found that the television screen was cracked and broken. Then i contacted snapdeal customer care number [protected]. The person on the call agreed to provide refund for the television.

After talking to the customer care they agreed and asked me to provide bank account details to send the refund but the television has not been picked up and no refund has been provided till now. After that i have requested the customer care for more than 18 times for the pickup of the damaged television and asked for refund but there is no response.
Yourssincerely,

Ramnaresh maurya
House no. 31, permeshwaram vihar,
Sector 14, indira nagar, lucknow
Mobile no. [protected], [protected]
E-mai l - [protected]@gmail.com
Invoice n0-s284d5/16-17/8420
Order no-s[protected]
Sub order n0-[protected]
Item code-dw2474897
Serial no-dw2474897