Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14453
Resolved
9451
Unresolved
5002
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 96

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankit gupta 2519
from Mumbai, Maharashtra
Feb 8, 2019
Resolved
Report
Copy
Resolved

Hii sir, i was received a call and he said that they are from snapdeal and my refund was in process but due to technical process i have to give all the information again about my debit card and i don't know what he had done and i was looted all my money from the debit card...
His contact no. Is [protected].
Plz help me out

I have even contact snapdeal but no response from them...
Thank u for ur understanding
Mar 12, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Snapdeal.com Customer Care's response
Hi Ankit,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Sir todays morning time 9:13 sanjay sharma call me and tell me you win Xuv500 and ask me my bank account number for money credit in my account I think this is fraud calls.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Md Musaddique Quraishi
    from Kolkata, West Bengal
    Feb 8, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Kolkata, West Bengal, 700014

    Hi this is Musaddique Quraishi I have ordered a shoes from snapdeal few days ago, but I have placed a return for that as I have not been satisfied with the product, but there hasn't been any progress on the return. I hope that you do this soon. My email is [protected]@gmail.com
    And mobile number is - [protected]
    Order ID - [protected]
    Mar 23, 2019
    Complaint marked as Resolved 
    Verified Support
    Feb 13, 2019
    Snapdeal.com Customer Care's response
    Hi Musaddique,

    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

    Thanks!
    Team Snapdeal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      amani reddy
      from Hyderabad, Telangana
      Feb 8, 2019
      Report
      Copy

      Address: 500059

      Hi team,
      I placed an order (No.[protected]) for seagate harddisk. I yace received a defective item. On 30th jan 2019, i have raised a return request but they converted to replacent request. For that also i agreed. First they sent a mail it will be pricessed in 2days. After 1 day they sent a mail to get it repaired in service center and gave wrong contact number.in a mai they mentioned to get it repaired if not resolved reply in 15 days. But after that they a mail and closed the request in 7 days. When called the customer cate there is no option to talk with customer care person only voice stating replacement in progress. After return request is closed i have sent almost 10 mails describing the issue the standard reply i got is return request closed. But in the app still the return is in process. But when mailed them contact at least only reply i receive is return request closed. For return request why should i go to service center which is not mentioned in the return policy. Please help me with this bad service of snapdeal and help me get my return or replacement done.
      +1 photos
      Snapdeal.com customer support has been notified about the posted complaint.
      I purchase a shoes worth rs 999. They charged extra for delivery. They give a invoice in which they mentioned that is shipping charge. When i ask about that they reply me in mail that is dispatch charge.

      replacement request not processed and request close after 7 days without any action taken - Comment #3345973 - Image #0
      replacement request not processed and request close after 7 days without any action taken - Comment #3345973 - Image #1
      replacement request not processed and request close after 7 days without any action taken - Comment #3345973 - Image #2
      Snapdeal.com Customer Care's response, Feb 9, 2019
      Verified Support
      Hi Drsamrat,

      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal"
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        syed imroze rasheed
        from Hyderabad, Telangana
        Feb 8, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Hyderabad, Andhra Pradesh, 500008

        Hi team
        I just received coupon and the also a code through which i can claim an amount of 1lakh
        These people got my personal information
        Below is the no. Of scammer he says that he’s from snap deal and as per my knowledge snapdeal never deep there hands in prize money and all stuff. Humble to request to look into these
        No. ‭+[protected]‬
        +1 photos
        Mar 14, 2019
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 09, 2019
        Snapdeal.com Customer Care's response
        Hi Imroze,

        Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

        Regards,
        Team Snapdeal"
        Don't return ordar this company is fake this company not give your ordar or refund
        Snapdeal.com Customer Care's response, Feb 9, 2019
        Verified Support
        Hi Ekta,

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal"
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amani reddy
          from Hyderabad, Telangana
          Feb 8, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 500059

          Snapdeal.com — return request and processed

          1 review
          Am amani reddy on feb 8, 2019
          Mark as resolved

          I have placed an order for seagate hard disk. But i have received the defective item. As per thr return policy ot should be replaced with the new item but they took it as replacement request. Asked me yo visit seagate service center provided a toll free number which is not in use. And when asked status they closed my request without saying anything.
          As per the polucy it should be replaced with new one but they are aslimg get it repaired in the service center anf tht to no details related to service centet has been shared. When i called the customer care there is no option to talk with the customer care executive and pre recorded voice note stating my replacement requeat in inprogress. And i recieved a mail has return request closed.
          Mar 12, 2019
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Feb 08, 2019
          Updated by amani reddy
          consumer complaints logo
          menuSubmit ComplaintSearch
          Home iconHome
          Question iconQuestions
          FAQFAQ

          Search
          search
          Account
          Messages
          Notifications
          Complaints
          Sign out
          © 2019 Consumer Complaints Forum

          If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail


          Computers & AccessoriesSnapdeal.com return request and processed
          Snapdeal.com — return request and processed

          1 Review
          Am amani reddy on Feb 8, 2019
          Mark as Resolved

          I have placed an order for seagate hard disk. But I have received the defective item. As per thr return policy ot should be replaced with the new item but they took it as replacement request. Asked me yo visit seagate service center provided a toll free number which is not in use. And when asked status they closed my request without saying anything.
          As per the polucy it should be replaced with new one but they are aslimg get it repaired in the service center anf tht to no details related to service centet has been shared. When I called the customer care there is no option to talk with the customer care executive and pre recorded voice note stating my replacement requeat in inprogress. And I recieved a mail has return request closed.


          Updated by amani reddy, Feb 08, 2019

          Return request not processed. I have raised a return request but they converted it as replacement request and they said cpurier representative will come and pick the item in thr first mail.
          In the second mail they asked me to visit serive center too get it repaired. If it has reached the replacemnt or return policy dradline then I should go to service center to get it repired . I have raised a return requesy immeditely after receiving . They sent me 15 days time to get it repaired after that sent me to rept all teh detaisl withon 7 days. They provided me wrong service center number. But I dont underatand for replcemnrt or return reqiest why shpuld O go to service center. Please help me with the issue and get it my refund done.
          Verified Support
          Feb 09, 2019
          Snapdeal.com Customer Care's response
          Hi Amani,

          We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

          Thanks!
          Team Snapdeal"
          Feb 11, 2019
          Updated by amani reddy
          @Snapdeal.com
          have visited service center also but they were unable to get it repaired. One thing I dont understand why should I visit service center and get it repiared for replacement request. Can You please tell me how to connect with customer care executive. i tried to call so many times there is no option to talk with customer care executive. Irrespevtive of mail subject the only reply I got from snapdeal is request closed, though request was closed mistakenly. I have sent so many mails and attched the copy of comments from service center standard reply from snapdeal is request closed. But still the request is open in app. Please process my refund for the product. Now I dont want replacement also beacuse i dont want to waste time again if I receive the defective item again.
          @consumercomplaints
          Please help me to get my refund done
          Feb 17, 2019
          Updated by amani reddy
          @Snapdeal.com
          I didn't receive any mail from you on the above complaint to process my request further
          Feb 27, 2019
          Updated by amani reddy
          Please resolve my issue
          Mar 08, 2019
          Updated by amani reddy
          @snapdeal.com
          Please reply to my request for return. Such a bad servuce from snapdeal.
          @consumer comaplaints
          Please help me to resolve this issue.
          I want to return a product but no response from snapdeal and also it is showing return requests closed. I want immediate support from snapdeal to take my order back.

          return request not processed and closed the request without any action taken from snapdeal - Comment #3345999 - Image #0
          Snapdeal.com Customer Care's response, Feb 9, 2019
          Verified Support
          Hi Ali,

          Now that your item has been picked up, it will take a maximum of 7-8 days to reach our warehouse. Post that we'll process it through our quality check and initiate refund/replacement as per your preference. As soon as we initiate the refund/replacement, we’ll update you via SMS and Email.

          Regards,
          Team Snapdeal"
          Sir
          On 30/1 I hav recieved letter from Snap deal nalini ranjanavenue saha road new alipore kolkata 700053, containing a certificate scratchcard and terms and condition letter. After I contacted the help desk no. I got called frm [protected] to deposit 11000 as processing fee to AC no [protected] IFSC sbin0000116 mr arabinda Jena.

          return request not processed and closed the request without any action taken from snapdeal - Comment #3346074 - Image #0
          Snapdeal.com Customer Care's response, Feb 9, 2019
          Verified Support
          Hi Silpa,

          Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

          Regards,
          Team Snapdeal"
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            amani reddy
            from Hyderabad, Telangana
            Feb 8, 2019
            Report
            Copy

            Address: 500059

            I have placed an order for seagate hard disk. But i have received the defective item. As per thr return policy ot should be replaced with the new item but they took it as replacement request. Asked me yo visit seagate service center provided a toll free number which is not in use. And when asked status they closed my request without saying anything.
            As per the polucy it should be replaced with new one but they are aslimg get it repaired in the service center anf tht to no details related to service centet has been shared. When i called the customer care there is no option to talk with the customer care executive and pre recorded voice note stating my replacement requeat in inprogress. And i recieved a mail has return request closed.
            Snapdeal.com customer support has been notified about the posted complaint.
            Feb 08, 2019
            Updated by amani reddy
            Return request not processed. I have raised a return request but they converted it as replacement request and they said cpurier representative will come and pick the item in thr first mail.
            In the second mail they asked me to visit serive center too get it repaired. If it has reached the replacemnt or return policy dradline then I should go to service center to get it repired . I have raised a return requesy immeditely after receiving . They sent me 15 days time to get it repaired after that sent me to rept all teh detaisl withon 7 days. They provided me wrong service center number. But I dont underatand for replcemnrt or return reqiest why shpuld O go to service center. Please help me with the issue and get it my refund done.
            I purchased one pappy boss led watch from snapdeal but it is not working now so please give me another good new watch or return my money soon .
            Snapdeal.com Customer Care's response, Feb 9, 2019
            Verified Support
            Hi Shaijo,

            We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

            Thanks!
            Team Snapdeal"
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kannan Unnaipol Oruvan
              from Chennai, Tamil Nadu
              Feb 7, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu, 600116

              I have ordered for a watch buy received wrong product. I received a Rolex duplicate watch, when I raised a return request I have not got any solution. The request is showing as closed. Can anyone kindly help me. I paid Rs.2500
              +1 photos
              Mar 13, 2019
              Complaint marked as Resolved 
              Verified Support
              Feb 09, 2019
              Snapdeal.com Customer Care's response
              Hi Kannan,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal"
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Durgasivaramakrishnan
                from Chennai, Tamil Nadu
                Feb 7, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu, 600053

                I ordered purchase on[protected] still now 7-2-2019. Yet i didn't receive my product.

                There is no update are proper tracking in website also. If we raised complaint, u guys just replying like #... Not even proper response are call from u guys.

                If you guys not able to runup the show better u can show down u guys are irritating people like this.

                Very very very worst in delivery part... After raise ennumber of complaint also they won't respond s at all.

                I really have a doubt. R u guys using automaiced reply sorry for the inconveniences.

                Irritating service. I need the product today else. I will upload all your emails and courier complaint emails call recording everything in social website. Dont pull me into that level.

                Am running behind you people almost 15days.
                Dont make me to do some hard decisions.

                I need immediate call back. And product must have deliver today.

                Contact me at below details
                [protected]@gmail.com
                Mar 11, 2019
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 08, 2019
                Snapdeal.com Customer Care's response
                Dear Durgasivaram,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                Regards,
                Team Snapdeal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Priyanshi Sohani
                  from Baramati, Maharashtra
                  Feb 7, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Khargone, Madhya Pradesh, 451001

                  My refunded amount is not come till date. It is worstest service i have ever deal with. I will never purchase or order anything from your site because your promises are fake. It is about 2 month since i have not received my refunded amount n you are continue to tell me to check the reference no and the bank is telling me that they can only help me in sharing bank account statement and nothing else that i already shared with you but still you haven't paid attention towards it.
                  Mar 11, 2019
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 07, 2019
                  Snapdeal.com Customer Care's response
                  Hi Priyanshi,

                  We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                  Thanks!
                  Team Snapdeal"
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    KL Narayana
                    from Mumbai, Maharashtra
                    Feb 7, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Nalgonda, Andhra Pradesh

                    Not receiving iorder.but tracking delivered. Request to confirm where its delivered.in your records item delivered. I ordered 2_3 items from Las week till now not received.please help how to escalate the issue.i will be grateful if you resolve the issue and request to proper delivery systems and procedures to be adapted for customer satisfaction
                    Mar 18, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2019
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                    Regards,
                    Team Snapdeal
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Helen CBaby
                      from Idukki, Kerala
                      Feb 6, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have purchased a smart watch which costs rs 469 with order id [protected]. The product delivered was a used one and the charging adapter was not there in the pack. I requested for a replacement and got a reply that it can't be picked up from my address. I have sent the product to the warehouse via dtdc. They told me to give the account details so that the money and the courier charges will be refunded. Till now i didn't get my money. I have ordered the item on dec 23rd. Now snapdeal is not responding to my mail.
                      Mar 18, 2019
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 07, 2019
                      Snapdeal.com Customer Care's response
                      Hi Helen,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                      Regards,
                      Team Snapdeal"
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        saravanana1982
                        from Chennai, Tamil Nadu
                        Feb 6, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai, Tamil Nadu, 600017

                        I ([protected]@yahoo.com) had ordered (Order id: [protected]) for a new mobile phone moto e4 plus 32 gb rom 3gb ram on 24-jan 2019 and have received the product but refurbished one, with 3rd party tempered glass on screen, without company seal in box and without user manual and in tampered box, therefore i had requested for a replacement immediately online and was allotted a ticket number :54050992, but there is no pickup or response from snapdeal till now, kindly arrange for immediate replacement or refund. Really disappointed with the service of snapdeal.

                        Saravanan: [protected]
                        Mar 31, 2019
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 06, 2019
                        Snapdeal.com Customer Care's response
                        Hi Saravanana

                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                        Thanks!
                        Team Snapdeal
                        Feb 11, 2019
                        Updated by saravanana1982
                        No action have been taken still. how long will you take to complete a simple replacement order. Worst service ever.

                        Regards,
                        Pathetic customer,
                        Saravanan
                        Verified Support
                        Feb 15, 2019
                        Snapdeal.com Customer Care's response
                        Hi saravanana1982,

                        Hope you are doing well.

                        We are re-escalating your issue to the concerned team and will get back to you soon.

                        Regards,
                        Team Snapdeal
                        Feb 21, 2019
                        Updated by saravanana1982
                        Just eyewash reasons mentioned for a simple product replacement. What kind of process you have???. Even mail to co-founder and CEO of Snapdeal Mr.Kunal regarding this issue have not given any result. Expected Action not consolation.

                        Reagrds.
                        Furious customer
                        Saravanan.
                        Feb 28, 2019
                        Updated by saravanana1982
                        Nothing got replaced, you guys just sent me the same refurbished product once again. Phone received without company seal in box. Fraud snapdeal. just added some cheap headphone in the old tampered box when asked for replacement requested.
                        Verified Support
                        Feb 28, 2019
                        Snapdeal.com Customer Care's response
                        Dear Customer,

                        Hope you are doing well.

                        So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.

                        Regards,
                        Team Snapdeal
                        Nothing got replaced, you guys just sent me the same refurbished product once again. Phone received without company seal in box. Fraud snapdeal. just added some cheap headphone in the old tampered box when asked for replacement requested.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Asit1980
                          from Bengaluru, Karnataka
                          Feb 5, 2019
                          Report
                          Copy

                          Address: 560068

                          I have a complained reference 51896233 kindly go through that. On the same day of receivimg of the order i placed a return request which was not acknowledged as the so called efficient engineers of snapdeal could not found any defect in the device and rejected my return request. Later i could not follow up the issue as was busy in other things and again contacted snapdeal for seller warranty as i thought it could be taken care by the seller. But the seller as well not responded to my query and snapdeal though promised that the issue will be taken care of them but ultimately they are also not accepting their responsibility.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Syed Shamsuddin
                            from Hyderabad, Telangana
                            Feb 5, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            I've ordered 2 ear phones and paid for 2 items but have received only one, I want refund I hate your pathetic company. Also I had ordered black ones but have received red, you guys have ### service.

                            Sub Order IDs [protected] and [protected]

                            My name is Syed Shamsuddin
                            [protected] /[protected]
                            Email address [protected]@gmail.com
                            Apr 2, 2019
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2019
                            Snapdeal.com Customer Care's response
                            Hi Syed,

                            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                            Thanks!
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              studiointeractive
                              from Ambala, Haryana
                              Feb 5, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              I have recd the order just now & i have paid the money for the same. After opening the box, i found that it does not contain the power cord in the box. The image shows clearly the adapter & the power cord on the website.

                              I have been communicating with the seller & the seller has accepted also that the same was not sent by mistake at the time of packing but i have not recd the power cord till date.

                              Manoj saxena
                              [protected]
                              Mar 8, 2019
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2019
                              Snapdeal.com Customer Care's response
                              Hi Customer,

                              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                              Thanks!
                              Team Snapdeal
                              I have ordered for an offer package of kajal that is pack of 5 Mahal of maybellin loreal and lakme with 2 baby lips but i got only 4 kajal with 2 baby lips ..didnot get one more kajal.

                              laptop adaptor received with the power cord - order id: 26075782167, placed on 19 jan, 2019 - Comment #3343264 - Image #0
                              Snapdeal.com Customer Care's response, Feb 6, 2019
                              Verified Support
                              Hi Jashnavi,

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ashumit
                                from Pune, Maharashtra
                                Feb 5, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 422003

                                I ordered mac liquid eyeliner mascara and kajal combo with urban brush set but i received brush set only and other items are missing even they didn't accept correct bank details for refund still shows it wrong details
                                And Snapdeal costumer is of no use they didn't contact directly
                                Mar 16, 2019
                                Complaint marked as Resolved 
                                Feb 05, 2019
                                Updated by Ashumit
                                Other three items are missing only received brush set
                                And for refund it shows wrong ifsc code but that is correct code and i tried multiple times still didn't accept it
                                Verified Support
                                Feb 12, 2019
                                Snapdeal.com Customer Care's response
                                Dear Ashumit,

                                Hope you are doing well.

                                Apologies for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishwas16
                                  from Sringeri, Karnataka
                                  Feb 5, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Kolar, Karnataka, 563130

                                  They are not taking my watch back. And they are saying the return request has been closed. Please help me in returning the product back. Snap deal courier didn't take my product back and has incorrectly closed the request, got a message stating 'as informed by our courier, you do not wish to return your speed time upgrades'. Upon checking with e comm courier they state they don't have the product. No phone support is available to raise concern with snap deal either. Suborder id [protected].
                                  Please assist
                                  .
                                  Mar 9, 2019
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2019
                                  Snapdeal.com Customer Care's response
                                  Hi Vishwas16,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                  Regards,
                                  Team Snapdeal
                                  They are not taking my earphone back .they said return request has been closed . Please help me in returning . And send me pickup schedule ... Please gave attention on my complaint as soon as possible .
                                  Snapdeal.com Customer Care's response, Feb 6, 2019
                                  Verified Support
                                  Hi Simran,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Komal Pradad Mishra
                                    from Satna, Madhya Pradesh
                                    Feb 4, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Name - kp mishra

                                    Subject - online payment done but i did not recive item.

                                    It is known that the applicant bought online snapdeal online, which i paid for the debit card but the product was not received.

                                    Order placed on[protected]
                                    Order no - [protected]
                                    Payment - done online (Debit card)
                                    Item - navy polyster terry jacket

                                    Complain to snapdeal...
                                    Complaint no 53696467
                                    Complai date 19-01-19
                                    +1 photos
                                    Mar 14, 2019
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Feb 04, 2019
                                    Updated by Komal Pradad Mishra
                                    Payment Done but i did not recieve item

                                    Complaint again & again to snapdeal online Complaint
                                    but no response

                                    Verified Support
                                    Feb 06, 2019
                                    Snapdeal.com Customer Care's response
                                    Hi Komal,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
                                    Verified Support
                                    Feb 06, 2019
                                    Snapdeal.com Customer Care's response
                                    Hi Komal,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,
                                    Team Snapdeal
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vijayn85
                                      from Bengaluru, Karnataka
                                      Feb 4, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 560032

                                      I have cancelled the order Order ID: [protected] (1 Item) on 31st jan 2019
                                      i got message from snapdeal that your pickup is scheduled and when i call this delivery person [protected] he says i dont know that address and status is being updated as delivery failed . today again pickup was scheduled i called that person from morning it was coming switched off and now when i call him he is saying i dont know anything about that you contact customer care..

                                      show me call log of delivery person nobody has contacted me and simply you are updating in website as delivery failed . this delivery is causing me mental agony .
                                      escalate the issue with higher official and this product has to taken back and refund my amount back .
                                      Mar 10, 2019
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 06, 2019
                                      Snapdeal.com Customer Care's response
                                      Hi Customer,

                                      We wish to inform you that the refund against your order has been completed from our end.

                                      Thanks!
                                      Team Snapdeal
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Apachearun
                                        from Chennai, Tamil Nadu
                                        Feb 4, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 602108

                                        Today i received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number i. E [protected] and not on the company's customer care number.

                                        The sender's details are as follows:
                                        Signature
                                        For snapdeal.com
                                        Prize department
                                        Nalini ranjan avenue basantalla saha road, new alipore, kolkata-700053

                                        Is this fraud or real?? Seeking advice please
                                        Mar 8, 2019
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 04, 2019
                                        Snapdeal.com Customer Care's response
                                        Dear Apachearun,

                                        Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                        Regards,
                                        Team Snapdeal
                                        I have ordered for an pack of 5 kajal of maybellin, lemme, and moral with 2 baby lips
                                        My order if is [protected]
                                        But I got only 4 kajal 1 is missing.

                                        fraud or real?? seeking advice please - Comment #3343263 - Image #0
                                        Snapdeal.com Customer Care's response, Feb 6, 2019
                                        Verified Support
                                        Dear Jashnavi,

                                        We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                        Thanks!
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit