Snapdeal.com Complaints & Reviews

Dear sir h have received a message on my mobile no. Then u say me you won 1280000 rs in sanapdeal prize contest. Or mujhase kaha ki aapko 1% jama karna hoga m aage photos me in sms ke screenshot dal raha hu mujhe nahi lagta ki ye sahi hoga kyoki vo bar bar call kar rahe h or company office ka addresse bhi nahi batate h or 2 ghante ka time de rahe h uske bad prize money cancel ho jayegi aisa bhi hua h kahi

I have ordered a apple ipad flip cover by san pareil black on 26th june, 2019 through snapdeal. I have received my ordered product on 1st july, 2019. When i opened the sealed polythenic cover of snapdeal, i found that my product - apple ipad flip cover by san pareil black item was damaged. The day on 1st july 2019, i applied for the replacement of the product. On 1st july, 2019, the pick up of my product is scheduled with ecom express. And also i got a phone call from ecom express courier named kommu swamy ([protected]) saying that another delivery boy will contact you by tommorow morning by 11:00 am, hand over the product to him. This is not the correct way to respond to customer. And still i didn't get call from your ecom express courier / delivery boy. By today evening (03-july - 2019) or tommorow (04-july-2019) evening, please collect my damaged product for the replacement without any delay.

Dear Customer Congratulations! Snapdeal online shopping Pvt.Ltd Company.You Have Win 1st Prize (Tata nexon car) Amount Price is Rs-7, 50, 000/- You Can Take Your Prize Pay Service Charge Tax Rs-7, 500/- Deposit on[protected] Contact For Details Helpline no-[protected]

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Thanks

Order no [protected] i gave this order last month 25 th may but it is still not delivered to me. I request to cancel immediately and refund amount.
This is the reference no 58284276 for my previous mail received from snapdeal.

I have not faced such issues with amazon, flipkart. This was my first order on snapdeal but it gave bitter experience.

Kindly refund amount at the earliest without asking for delivery again as i have already brought product from outside.

Am not even getting mail replys from snapdeal.

I have ordered a fossil watch through snapdeal after orderd they hv delivered a fake duplicate watch and when i keep return request they are not responding please dont buy anything on snapdeal all are fake products and they will not recive ur call very worst customer support

My order id:-[protected] date15/05/3019 and product is duplicated so I have return request by24/05/2019 and picked up date:-27/05/2019 and refund initiated 31/05/2019 but order amount 323Rs not received and not respond snapdeal by me so help me And provide my order amount...
This complain attachment by image by snapdeal status...
Snapdeal ivr system is not contect by customer and customer is having many problem so help us...

We have purchased sneakers (Vans old skool) vide order no. [protected] by paying online. The product was returned and we have received a message that the repayment was initiated on17th april 2019, but till date we have not received the payment in spite of our repeated remainders through email.

When verified online, the status says that the money is refunded.

I have ordered skybag from snapdeal and it said that it will come in 6 days so i waited then the order came early and i wanted to cancle the order but the executive called me 5-6 time but i have not answered him but in the place of that product i have booked another bag i. E., nike navy backpack it said it will reach in 6-8 days and i also waited then it came early that is on 29th june but today is 30th june and the courier delhiver.com sent me a msg that the his executive is unable to deliver my product so i messaged the executive and he is giving me silly reasons that his bike got an accident so i said can u deliver me tomorrow he said yes and asked are u free tomorrow... I said iam free and i said him that deliver me before 11:00am morning till now he didnt reached me and he is in the same city... Please help me out soon as possible because i want my product delivered today itself before 10:00pm 30th june... This snapdeal gives delivery dates very long like 8-9 days when compaired to flipkart and some what better snapdeal now!!

I have ordered a casio edifice watch from snapdeal with order i'd [protected] and my register number in [protected].
I received the product on time but i was not like it was described so i raised a return request but i got rejected.

The email i got from snapdeal

We understand that you are not happy with your recent purchase with us and you wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request

This was one first experience with snapdeal. I[censored] can't provide the replacement or refund then cancel your return policy.

Hi am snapdeal seller for past few months. My id [protected]@gmail.com ([protected])
My saree was sold in snapdeal. As per process snapdeal should arrange courier pick up person to pick the parcel. But they failed to arranged it. And snapdeal application was also not working to raise a dispute.
Now snapdeal asking to pay 250% of penality.

They do not have honesty on business. They dont understand what is the issue. As the fault is from their side they should pay compensation to me. Instead they are asking 250 % penality from my side. I am really clueless whats the point of asking penality from seller for their issue. Iam really frustrated because of this.

I'm received empty parcel so i'm immeditaly contacted them and they registered complaint and request to me wait next 7 days but already now 2 weeks after but still not refunded my money. When i receive call from snapdeal but they again again again request me wait next 24 hours so totally now 3 weeks after. Also very very bad customer support. They not know email communication and they don't send any information on email. Please help me sir. Order no: [protected]

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i did not know how to face it i ordered a philips steam iron and it is damaged old and used when i return this then the courier refuses to take it and my return tracker shows pickup unsuccessful what can i do otherwise i will go to the consumer court.
Hope for an early response.
Thanku

Sub order id:[protected]

Order id:[protected]
Mere saman ka pickup koi delivery courier se rahul nam ka ek ldka ne kiya jiska mob.no.- [protected], isne mera object pickup kiya, but snapdeal me track krne pr dobara pickup date show kr rha hai, phle to likh rha tha unsuccesful pickup, 1 din ke bad bhi pickup successful nhi btaya. Mujhe dought lg rha hai khi ye saman apne pass to nhi n rkh liya, aise usne receiving mujhe rat ko whatapp se beja or bola ki kr diye, but refund nhi huya hai, or unsussesful pickup dikh rha h.mera mob no .[protected] pkease help me

Hello!
Mujhe fastrack ki watch leni thi mene socha snapdeal se order kar doon or jab mene wo watch open ki snapdeal pe to uspe offer chal rha tha 65% off chal rha tha to mene wp watch order kar di original fastrack ki par jab wo delivery pe aai tab wo watch fastrack ki ni thi wo watch local nikali. Mene socha ki online cheating ni hoti hai par yaha to sabse jayada online shopping ne hi cheat kar diya. Yeh bahut galt hai agr aap kisi ko orignal watch bata ke local bej rhe ho to its very worng dnt cheat to any one and me sabko batata chahata hoon ki ab snapdeal se kabhi shopping ni kare!

Rahul bhada

I had ordered the product on 10/05/19, but i didn't receive it till 03/06/19. Finally it got cancelled. I had paid for the product through online the refund was initiated on 6/06/19 but i haven't received till date. Its been such a disappointing service with you. Again i had ordered another same product. Its being delivered but i don't have money to pay for it. Only when i recieve refund i can pay. Its been a long wait and frustrated experience with snapdeal. I am not able to connect to the customer care executive only. Another horrifying experience. I don't even know if i would get. If i don't get my refund. I would report it to the cybercrime. I would also nver recommend people to shop on snapdeal

I bought a boat bassheads 200 earphones worth rs. 499 from snapdeal on 18th jan 2019. Initially, the product was good but since the last one month, the sound quality has degraded and sometimes it gets imbalanced in both buds.
Due to bad sound quality, it causes sometimes ear pains and headache problems.
There is no any kind of physical damage and wear tear. I want to claim my warranty and get it replaced with a new product as soon as possible

I have purchased fastrack watch (Order number [protected])
No solution provide erly to complant, showroom executive said duplicate watch, you also mention thats watch 1 year gauranted this time is gauranted under,

Plese let me know as per as

Thank you
Manish rajput
[protected]
[protected]

We received letter which says we have won mahindra xuv. I received msg in my inbox. And they call me. And say i won this prize. They told me wht is your account no nd pls pay 6000 thousand rupees. This is fraud no he did nt attend my call. Just for the sake of it we called the helpline number, where a lazy, ignorant man talked. First it rang busy, the second time to him, our voice was, nt audible. We did and there no response

The laptop which i bought from snapdeal ran into some problem and when i went to customer services of asus, i was not able to avail warranty services since serial number was not mentioned in the invoice of the the laptop that snapdeal provided. So i requested snapdeal over and over to resend the invoice with the serial number mentioned in it. But still they are ignoring and sending the invoice without serial number. I never expected such poor response to customer from snapdeal

I have had a message from snapdeal company, and call me he says that I have won Tata safari 1st prize Rs 12 Lakhs.I would to know that is that true or fake.he ask me for my BANK details and says prize money transfer to my given account number, but first of all registrations fee Rs. 3500 send to snapdeal company.i want to know the truth. [protected]@gmail.com