| Address: Bangalore, Karnataka |
Hi,
I had purchased gas stove from snapdeal, but they sent me a local made unbranded product. Which I returned the next day. They took my account details and provided me with a UTR number after 7 days. But the fund never came into the account. When I checked with my bank for the details on the UTR number, they said, the same does not have any details and shows to be a blank UTR number.
When contacted, they asked me to wait for 2 days and have been waiting for a month now without they putting in any interest to refund the money. I did share my bank account statement and every other details, but they keep providing me bac with the same UTR number time and again.
Order No:- [protected]
Amount:- INR 2405
Snapdeal.com customer support has been notified about the posted complaint.
May 21, 2015
Updated by Manoj Kansal I hope you people just writing comments on the post does not resolve the issue, The issue is not yet resolved and I have not yet received the funds back. It's just not possible else, I would have given -5 stars for your services. Have never seen an company that can lie in open so easily.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online