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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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A
arangi
from Chennai, Tamil Nadu
May 2, 2015
Resolved
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Address: Srikakulam, Andhra Pradesh

Product order id :[protected] Product name :Speed Dot Styles woman hand bag Order placed date:18 APR, 2015 Expected delivery date given:27 APR, 2015 Courier service :Gojavas courier service Order tracking no:UNISNPC5775324 Explanation : My product was ordered on above mentioned date but was not reached till now.Till now it was not delivered. There was being delayed in transit for two days and after reaching the product to my proper the courier service was went to deliver the product to wrong person and he rejected the product. The courier delivery boy even did't called to my contact number. Inspite of that they kept in their tracking website that i had rejected/cancelled the product. The product even did't reached me. GOJAVAS courier service it doesn't even kept it's branch address in their website to go and collect my product. Instead of that they are keeping the messages that "we will be at your address today keep your amount ready". From two days itself much time was wasted to me due to waiting for delivery of product. So, kindly please help to deliver my product as soon as possible and kindly try to avoid delivering products through GOJAVAS COURIER service as bluedart courier service is much better than gojavas. Regarding tracking information also gojavas was poor when compared to bluedart.
+1 photos
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 04, 2015
Gojavas Courier Customer Care's response
Dear Customer, We came across your concern and found you to be highly upset with us.We have escalated your concern and getting this checked for you.Our Care team member shall get in touch with you soon. regards Team Gojavas
Dear arangi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online
Dear arangi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear arangi,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team
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    sanwar
    from Lucknow, Uttar Pradesh
    May 2, 2015
    Resolved
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    I placed an order in snapdeal for Nike flex supreme tr3 on 22.04.2015... and yesterday on 30.04.2015 they asked me to come around 3-4KMS away from my actual ordered location to collect my product...They are arguing that the service is not available at the ordered location. I even told them that i can pick it up from a place they tell. But today I was told that my shipment has been send back. I have only one query that if GoJavas service is unavailable at my location then why was my order accepted.The company should have imtimated me in advance. Then i lodged a complaint in the evening with gojavas for which they said that the product will be delivered in the next 24 hrs..They even messaged me regarding that. Now today when i again called them, they said they have send it back. I have already paid for the product and I WANT THE PRODUCT I ORDERED. Contact gojavas and even if they shipped it back re ship the item and deliver it before 4th of May. My Snapdeal Order No is [protected] Tracking No is 1449014
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2015
    Gojavas Courier Customer Care's response
    Dear Customer, We came across your concern and you seem upset with us.Firstly apologies for all the troubled caused.Our care team member shall get in touch with you ASAP. regards Team Gojavas
    I placed an order in snapdeal for Nike flex supreme tr3 on 22.04.2015... and yesterday on 30.04.2015 they asked me to come around 3-4KMS away from my actual ordered location to collect my product...They are arguing that the service is not available at the ordered location. I even told them that i can pick it up from a place they tell. But today I was told that my shipment has been send back.
    I have only one query that if GoJavas service is unavailable at my location then why was my order accepted.The company should have imtimated me in advance.
    Then i lodged a complaint in the evening with gojavas for which they said that the product will be delivered in the next 24 hrs..They even messaged me regarding that.
    Now today when i again called them, they said they have send it back.
    I have already paid for the product and I WANT THE PRODUCT I ORDERED. Contact gojavas and even if they shipped it back re ship the item and deliver it before 4th of May.
    My Snapdeal Order No is [protected]
    Tracking No is 1449014
    Gojavas
    customer care is really bad.
    I ordered nike flex supreme tr3 shoes from snapdeal. They send it through gojavas. On 30th of April I got a call from gojavas that they cannot deliver it at the given address. Although they accepted the pincode when i ordered it and they should have delivered it to the given address, I still told them that i can pick it up from their hub. I even have a recording of it. But they shipped the item back to gurgaon. And when I called gojavas again, the call was answered by a customer care executive named PRAVEEN. And he was very very rude. I have a recording of that too. If gojavas doesn't do anything about ot I am going to complaint to consumer forum court.
    Dear sanwar,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online
    I got a call from gojavas telling me that the shipment has been send back as the pincode provided by snapdeal was incorrect. The pincode that i have provided in the address is totally correct. They said that i need to reorder it. Is this a solution? Do you think that after this experience i will shop again from snapdeal.
    Dear sanwar,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
    Dear sanwar,

    We sincerely apologize for the inconvenience.
    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

    Thank you for your cooperation.

    Regards,
    Snapdeal Online Team
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      Sree Potamal
      May 2, 2015
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      Address: Coimbatore, Tamil Nadu

      Sir, I have been waiting for the refund from 14th April 2015 for the returned item against order number [protected], I am in utter confusion and distress as I paid INR 3902.00 in cash and retuned the item due to very bad quality It was promised that the payment will be credited to the bank through NEFT payment in 4 days. Now we are in MAY 2015 and there is no sign of refund Kindly help to sort this Regards Sreekumaran
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Sree Potamal,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
      Dear Sree Potamal,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
      Dear Sree Potamal,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team
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        krishna51093
        from Delhi, Delhi
        May 2, 2015
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        Address: New Delhi, Delhi

        Hi... I am KRISHNA. I purchased a mobile phone Micromax Canvas A1, Order No. [protected]. It's not getting charge properly. Sometimes whenever i charged my phone it's not getting charge even it consumes my battery when it is connected with the charger. I facing this problem for the last 3 to 4 days. Kindly solve my problem as early as possible.. With Regards Krishna My contact number:- [protected] My email id :- [protected]@gmail.com
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear krishna51093,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
        Thank You for your cooperation.

        Regards,
        Snapdeal Online Team
        Dear krishna51093,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
        Thank You for your cooperation.

        Regards,
        Snapdeal Online Team
        Dear krishna51093,

        We sincerely apologize for the inconvenience.
        Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

        Thank you for your cooperation.

        Regards,
        Snapdeal Online Team
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          A
          Aditya Arya
          from Patna, Bihar
          May 2, 2015
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          Address: Amroha, Uttar Pradesh

          Dear sir/Maim I purchase a proobook laptop on dated[protected] by the site snapdeal.com. In this laptop have manufacturing falt and I have many complaints on the snapdeal.com and consumer complaints.in. There after many time they call me many time and ask me my account number and atm card number pin number also. But Sir/Maim they not remove my this problem. Please solve my problem. My address is Aditya Chhabra, 2A 157 Avas Vikas 2nd, Amroha 244221 and mobile number is [protected]. Please contect me if you intrested to solve this problem. I always thanksful to you about it.
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            H
            harry ahir
            from Vadodara, Gujarat
            May 1, 2015
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            Address: Surat, Gujarat

            Hello sir, I have placed order of intex zipper headheadphone on 21 April 2015. Snape deal gave me to epected delivery on 29 april but I have not get my ddelivery up to 2 may. Order number : [protected] Intex Zipper Headphone of Snapdeal Order No. [protected] has been HANDED OVER to Ecom Express courier. Tracking number is[protected] and will reach you ON OR BEFORE Apr 30, 2015. Please check your Snapdeal account or contact Ecom Express @ [protected] for courier status. Track order on mobile bit.ly/1c5LBto
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear harry ahir,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Dear harry ahir,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Dear harry ahir,

            We sincerely apologize for the inconvenience.
            Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

            Thank you for your cooperation.

            Regards,
            Snapdeal Online Team
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              Ravibansal637
              May 1, 2015
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              Address: Gandhinagar, Gujarat

              Am pacing order on 15 april. But today 1may.but i dont recieve the product. Snapdeal not solve my problem so please solve my problem and i want fully compensate. My order no. Is [protected]. M already fill complaints with snapdeal but they did not give any response. So i requested to board to solve my problem. My investment is held double then product but i dont receive the product. So please help me. But snapdeal says we can refund only actual amount but not give any compensate. But i want compensate also.so i reguested to board to provide fully compensate also. If compensate is not paid then what i get. Am just waste my time and money. So i want fully compenaste with actual amount.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Ravibansal637,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
              Thank You for your cooperation.

              Regards,
              Snapdeal Online Team
              Dear Ravibansal637,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
              Thank You for your cooperation.

              Regards,
              Snapdeal Online Team
              Dear Ravibansal637,

              We sincerely apologize for the inconvenience.
              Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

              Thank you for your cooperation.

              Regards,
              Snapdeal Online Team
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                S
                sivakumar m.s
                May 1, 2015
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                Address: Tiruchirappalli, Tamil Nadu

                Sir, I was received one MICROMAX 50B5000FHD 127cm FULL HD LED TV on 21/04/2015 around 5 pm, The ONE THICK LINE IN THE DISPLAY. I was complaint through phone to [protected].immediately The SNAPDEAL Registered. The snapdeal arrange the couriers DELHIVERY after the two days. But the courier company say the TV weight 16 kg we are not handling above 4kg. Than i was contact again SNAPDEAL through phone and also send many mails to [protected]@ snapdeal.com. NO RESPONSE FROM SNAPDEAL. I WAS SUFFER THE SNAPDEAL SERVICE KINDLY ARRANGE GET BACKTHE MICROMX TV AND REFUND THE AMOUNT Rs.34, 906/- TO ME. EARLY AS POSSIBLE Thank you, yours, M.S. SIVAKUMAR.
                +4 photos
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear sivakumar m.s,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                Thank You for your cooperation.

                Regards,
                Snapdeal Online Team
                Dear sivakumar m.s,

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                Thank You for your cooperation.

                Regards,
                Snapdeal Online Team
                Dear sivakumar m.s,

                We sincerely apologize for the inconvenience.
                Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                Thank you for your cooperation.

                Regards,
                Snapdeal Online Team
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                  Shaji K R
                  from Chennai, Tamil Nadu
                  May 1, 2015
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                  Address: Thiruvananthapuram, Kerala

                  We have ordered 'Do bhai sturdy brown casual shoes' as order no.[protected] and we received it on 20th April. But unfortunately the product was not of correct size and also was damaged. On the same day itself we registered a replacement booking and we got the suborder no.[protected]. We got the message that your courier partner 'Fedex' will come and collect the return order within two days. But already it is 11 days over, so far nobody has approached for the same. So please kindly take necessary steps to get the replacement as early as possible.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear Shaji K R,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                  Thank You for your cooperation.

                  Regards,
                  Snapdeal Online Team
                  Dear Shaji K R,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                  Thank You for your cooperation.

                  Regards,
                  Snapdeal Online Team
                  Dear Shaji K R,

                  We sincerely apologize for the inconvenience.
                  Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                  Thank you for your cooperation.

                  Regards,
                  Snapdeal Online Team
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                    R
                    ravi kumar kaja
                    from Coimbatore, Tamil Nadu
                    May 1, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    Recently we have recieved a screen guard for a Mi 4g mobile phone. But we noticed that the screen guard was broken.So many times we have contacted the customer care but they have not responded. Kindly replace my product as early as possible...
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear ravi kumar kaja,

                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                    Thank you for cooperating.

                    Regards,
                    Snapdeal Online Team
                    Dear ravi kumar kaja,

                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                    Thank you for cooperating.

                    Regards,
                    Snapdeal Online Team
                    Dear ravi kumar kaja,

                    Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                    Regards,
                    Snapdeal Online Team
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                      Ravibansal637
                      May 1, 2015
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                      Address: Mansa, Punjab

                      Am pacing order on 15 april. But today 1may.but i dont recieve the product. Snapdeal not solve my problem so please solve my problem and i want fully compensate. My order no. Is [protected]. M already fill complaints with snapdeal but they did not give any response. So i requested to board to solve my problem. My investment is held double then product but i dont receive the product. So please help me.
                      +1 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Ravibansal637,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Snapdeal says we can refund only paid amount.but they did not give any compensate. So i want compensate also
                      Dear Ravibansal637,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Dear Ravibansal637,

                      We sincerely apologize for the inconvenience.
                      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                      Thank you for your cooperation.

                      Regards,
                      Snapdeal Online Team
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                        A
                        Aditya. Chhabra
                        from Jamshedpur, Jharkhand
                        May 1, 2015
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                        Address: Amroha, Uttar Pradesh

                        Dear sir, I purchase a hp proobook laptop on dated[protected] by your snapdeal.com. Sir it has few menufacturing falf. Please exchange it or refound my ammount and pick it at my address. My address is Aditya Chhabra 2A 157 Avas Vikas 2nd, Amroha 244221 & my Mobile no is [protected]. Sir I complaints it many times for your site but not solution by you. Please solved its metter, I always thanksful to you.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear Aditya. Chhabra,

                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                        Thank you for cooperating.

                        Regards,
                        Snapdeal Online Team
                        Dear Aditya. Chhabra,

                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                        Thank you for cooperating.

                        Regards,
                        Snapdeal Online Team
                        Dear Aditya. Chhabra,

                        Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                        Regards,
                        Snapdeal Online Team
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                          sameena haque
                          from Delhi, Delhi
                          Apr 30, 2015
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                          Address: Bilaspur, Chhattisgarh

                          with reference to request 18373213 & Snapdeal Order No. [protected]. Your courier not pick up the product and giving false statements and at your end also since 3 weeks false communication is made via mail, so please tell whether you take the product back, or i will be going in consumer court for further action.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear sameena haque,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                          Thank You for your cooperation.

                          Regards,
                          Snapdeal Online Team
                          Dear sameena haque,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                          Thank You for your cooperation.

                          Regards,
                          Snapdeal Online Team
                          Dear sameena haque,

                          We sincerely apologize for the inconvenience.
                          Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                          Thank you for your cooperation.

                          Regards,
                          Snapdeal Online Team
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                            sunkri.pawan
                            from Bengaluru, Karnataka
                            Apr 30, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi, I had purchased an IBall Slide from snapdeal. a Month later it not getting started. I visited service center and shown my bill, that I had got from snapdeal. They totally denied to accept the bill by telling, Snapdeal is not authorized to sell Iball slide and we will not accept this bill. I had called Snapdeal and had stated this issue and in return they are asking these things in written from service center. If not, they will not be able to help me with this issue. This is totally unacceptable. What should I do..??
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear sunkri.pawan,

                            We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                            Thank you for cooperating.

                            Regards,
                            Snapdeal Online Team
                            Dear sunkri.pawan,

                            Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                            Regards,
                            Snapdeal Online Team
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                              poltoo
                              from Hyderabad, Telangana
                              Apr 30, 2015
                              Resolved
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                              Resolved

                              Address: Udaipur, Rajasthan

                              I bought a instant electric water heater sr no 3P3.NGJCB-3-1007 in the month of September '14 last year and suddenly through snap deal on line shopping .This April '15 it fell down from the wall from the fixing point . Complaint was lodged to the crompton greaves toll free no which had no result and a rude behaviour was shown by the dealer at udaipur (m/s Singhai electronic shubendra singhai ) and the jaipur manager abhishek chawan - [protected], since the product was in warranty and was repairable which the company wanted the customer to pay for the same stating it happened due to to faulty installation, same has register with the snap deal company requesting for a serious action the crompton greaves about the repairing of the machine under warranty period
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear poltoo,

                              We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                              Thank you for cooperating.

                              Regards,
                              Snapdeal Online Team
                              Dear poltoo,

                              Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                              Regards,
                              Snapdeal Online Team
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                                deepikav22
                                from New Delhi, Delhi
                                Apr 30, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I have raised an online request 8 days back, no response received. Later after 2 days I have called to Customer care and ask the status, he ask some details and said your reverse pickup will be done and refund also later. But till date no one responded via call or mail I have sent almost 3-4 reminders. ============= No one come for reverse pickup - Your online request with reference number 00242913 has been successfully registered with us. ==================== Waiting for the resolution.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear deepikav22,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                Thank You for your cooperation.

                                Regards,
                                Snapdeal Online Team
                                Dear deepikav22,

                                We sincerely apologize for the inconvenience.
                                Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                Thank you for your cooperation.

                                Regards,
                                Snapdeal Online Team
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                                  M
                                  Manoj Kansal
                                  from Bengaluru, Karnataka
                                  Apr 30, 2015
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                                  Address: Bangalore, Karnataka

                                  Hi, I had purchased gas stove from snapdeal, but they sent me a local made unbranded product. Which I returned the next day. They took my account details and provided me with a UTR number after 7 days. But the fund never came into the account. When I checked with my bank for the details on the UTR number, they said, the same does not have any details and shows to be a blank UTR number. When contacted, they asked me to wait for 2 days and have been waiting for a month now without they putting in any interest to refund the money. I did share my bank account statement and every other details, but they keep providing me bac with the same UTR number time and again. Order No:- [protected] Amount:- INR 2405
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  May 21, 2015
                                  Updated by Manoj Kansal
                                  I hope you people just writing comments on the post does not resolve the issue, The issue is not yet resolved and I have not yet received the funds back. It's just not possible else, I would have given -5 stars for your services. Have never seen an company that can lie in open so easily.
                                  Dear Manoj Kansal,

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear Manoj Kansal,

                                  We sincerely apologize for the inconvenience.
                                  Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                  Thank you for your cooperation.

                                  Regards,
                                  Snapdeal Online Team
                                  Dear SnapDeal,

                                  I hope you people just writing comments on the post does not resolve the issue, The issue is not yet resolved and I have not yet received the funds back. It's just not possible else, I would have given -5 stars for your services. Have never seen an company that can lie in open so easily.

                                  No Thanks,
                                  Manoj Kansal
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                                    nishant mankar
                                    Apr 29, 2015
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                                    Address: Akola, Maharashtra

                                    I have orderd bluerock flip cover for my lenovo a6000 when i opened the parcle it was damage and its not as shown in pictur on site and its not bluerock flip cover it local product of 50 Rs only and i had paid 255 Rs for it pls refund my money otherwise i m gonging to compliant in consumer court
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear nishant mankar,

                                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                    Thank you for cooperating.

                                    Regards,
                                    Snapdeal Online Team
                                    Dear nishant mankar,

                                    Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                                    Regards,
                                    Snapdeal Online Team
                                    Dear nishant mankar,

                                    Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                                    Regards,
                                    Snapdeal Online Team
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                                      P
                                      Patil SG
                                      from Darjiling, West Bengal
                                      Apr 29, 2015
                                      Resolved
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                                      Resolved

                                      I have ordered BLACK BL 1025 Black/Green Aviator Sun glass. order No [protected] (UNISNPP 1374107) by JAVAAS courier . I received the the order on 25 Apr 15 . When I opened the packet it was broken . then I call customer care about this .I got the replied that rep of blue dart courier service will visit to you with in 02 work days but nor the rep of courier visited AFTER LAPS OF 4 DAYS nor any reply received from Snapdeal . I have sent 4 email to you but no reply received. You are requested to please refund my amount in my account .NOT SATISFIED WITH YOUR SERVICE .
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Array
                                      Dear Patil SG,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                      Thank You for your cooperation.

                                      Regards,
                                      Snapdeal Online Team
                                      Dear Patil SG,

                                      We sincerely apologize for the inconvenience.
                                      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

                                      Thank you for your cooperation.

                                      Regards,
                                      Snapdeal Online Team
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                                        priya dasgupta
                                        from Kolkata, West Bengal
                                        Apr 29, 2015
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                                        Address: Kolkata, West Bengal

                                        I am Priya Dasgupta having a query or complaint against refunded money of snnapdeal.I ordered black wedges & i faced problem with my order and soon it was replaced and i get an email shortly from your company that my money has been refunded.But today while placing order i did not get any option of refund money so i choose cash on delivery.please help me out from this problem of refund money and adjust this new order with my refund money.
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear priya dasgupta,

                                        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                        Thank you for cooperating.

                                        Regards,
                                        Snapdeal Online Team
                                        Dear priya dasgupta,

                                        Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                                        Regards,
                                        Snapdeal Online Team
                                        Dear priya dasgupta,

                                        Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

                                        Regards,
                                        Snapdeal Online Team
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