Snapdeal.com Complaints & Reviews

I ordered a set of two Wallet but they cheated with me and delivered some different wallet than the product displayed while i ordered.

Order ID: [protected]

I have requested on phone and through email to snapdeal customer care, to cancel this order. It is not dispatched yet, and i ordered it by mistake. But no reply, still order have status waiting for courier pickup!!! what is the meaning of easy cancellation before dispatch then...snapdeal website not accepting cancel?

Snapdeal — Given used defective laptop

1 Review
Mo mohitmig on Mar 22, 2016
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Dear Sir,
I have ordered a laptop from online store snapdeal on 22 February 16 to my office address m/s vijay lakshmi transport co, AG 97 sanjay Gandhi transport nagar, behind Axis bank. The product description is lenovo laptop yoga 300 2 in 1. The order no of snapdeal is [protected] and the complaint no is 20165996 of 28 - February 16 which is been registered within 2 days after receiving the product. The problem with the product was it's been used by someone and install several software whose date is being shown by the laptop on since February 2015 few are of October 2015 and laptop constantly get hang low processing even the backup did not got means battery is also old.
When I registered complaint to snapdeal care the said will arrange an engineer to your place and he will get the thing done and after product pickup and will back ur money, After so many complaint with Mrs tejasvani Mr rohit mrs lakshmi and senior manager mr Abdul, mr vignesh miss nancy all are firstly says sorry about inconvenience then the asked fr bank details said within 48 hrs u get ur money back then I shared 15 days ago every new person make a new commitment and let the time go. Now today they again saying the thing u have to go service center get the product checked with them only. According with miss nancy talk today morning said an engineer has already been visited now u have to go to service center
Till now on 22/3/16 neither an engineer came nor the product has been picked up product price I purchased of Rs 26999 Which is in trouble for doing fraud by snapdeal.
At last I got your site for doing my problem sort out and getting my cash
You may contact me at [protected], [protected], the order applied by sumit banga for me his cousin brother from banga.[protected]@gmail.com
Regards
Mohit Miglani

I have brought asus zenphone 2 lazer tracking code is UNISNPC20121088. After order i got a call from snapdeal.com that u r getting free antivirus for 3 years and insurance from quickheal.
today it reached and price was written 899...
your customer representative told that it was free...
plz review my complaint...
Ashis Dash, Iter, bh7, jagamara, khandagiri, bbsr...
[protected]

I have place order on forme w350 it was dileward me on 16th I got defective price I had sand complaint on 16 only till know I don't got any call till know

My order is not recived properly. only order box is empty ..
my Order ID: [protected] . chek & call back me.

Order ID: [protected]
Sub order ID : [protected]
Order on 19th october that day 5% cashback scheme of hdfc offer going on for minimum txn of 3999/-
I have raised ticket many times and talk alot then also not got cashback.

Hi my name is Aswathy. I orderd a lehenga from snap deal the order no:[protected].and I received the product.but am not satisfied bcz in snap deal they show the product as the combination of pink skirt, pink blouse and ash dupatta..but I got different one..I need a refund or I want a credit note

I have ordered Nike shoes whcih i returned to snapdeal On 14th march 2016 they credited my freecharge account with amount 4495 but due to technical issue the money doesn't transferred to my freecharge account today is 22 march 2016 neither there is any custmer exective response neither they reply to the mail neither they are refunding my money.

Snapdeal- a big fraud online shopping website.
First i ordered unboxed xiaomi mi4 16gb order id [protected] which was already used and defective. Had problems with battery, screen, camera and heating problem. I experienced many difficulties while returning the product because i was routed to customer care then website and then again customer care. Well, after so many calls and mails finally my product returned and got my refund too late. Then i purchased unboxed xiaomi mi4 64gb thinking snapdeal will not repeat its mistake again. But this time snapdeal did fraud with me, snapdeal said they are sending me unboxed mi4 64gb but when i received my product, the mobile was used again this time too. And due to so much use of cellphone the backside sticker which reflects imei number has gone dirty and it determines that mobile has been used for many months. Then i checked the invoices and the story unfolded, seller's invoice says refurbished mi4 64gb but snapdeal's invoice says unboxed mi464gb. After looking at the invoices i was about to fall on the ground. How can snapdeal do this to me. I have never seen such a fraud e-commerce company like snapdeal. I am also attaching the invoices so that you can see them, i am going to send a chain-email to all of my friends and post it on facebook, google+ and tweet on twitter about this. Also i am going to put a complaint on all consumer forums and websites. I am literally regretting what i did. I burnt my fingers once again. I would recommend everyone not to buy from snapdeal.

And now, i get two calls from snapdeal and they explain me that it is unboxed phone so minor scratch may be on the phone then i teach them about the difference between the refurbished and unboxed which i found out later that they didn't know the difference between refurbished and unboxed and they had just called to convince me to keep the mobile and shut my mouth. Above all, after two days i get a call from the seller itself and the lady tells me there was technical error in the bill hence mobile needs no replacement but after making her understand that i can see that mobile has been used for many days and later she checks the images which i had sent earlier then she realises that i am correct and forwards my complaint further. Today i got a call from snapdeal and they directly told me that "complaint cannot be taken because investigation did not found any error and mobile is fine". Now i am forwarding my complaint to consumer court.
I would recommend every one not to buy anything from snapdeal because they are doing frauds with you

Wrong product received

Hi,

i ordered Shakumbhari Turquoise Salwar Suit set (Suborder Id: [protected]) but received diffrent product i rise return request (A refund request is under process (Ticket Id:[protected] but still not get any sollution thay saying your ruturn ration is high so your return request canceled kinldy do needful
waiting for your responce

Hi,

I ordered a Micromax 50C3600 FHD / 50C7550 FHD 127 cm (50) Full HD LED Television With 1 + 2 Year Extended Warranty which they delivered a Damaged product, after that i returned back on 1st week of March and asked for the Refund but till now Refund is not credited to my account and when ever i call the customer care they will tell that it will be resolved and refund will be credited soon.

Order ID: [protected]

Suborder Id: [protected]

Amount is 29, 990

if i ask the customer care to send the email of the escalation they will say no and ask them to give to your manager they will say No. i am feed up with snapdeal.

i will wait till today to resolve the issue, if it do not get resolved then i will go for consumer court.

Never buy products in Snapdeal. they are fake.

thank you

Dear sir,
My order id: [protected] (5 items)


Product name
1) 7 cotton rich polo t-shirt combo by eprilla

2) eveready red hl58 rechargeable emergency light with 1 pc 5w ..

Refund complain no :21083565
And 21083581

Order id: [protected] (5 items)

I am really upset as whenever i have called to your customer care i got different information about my product. I request you to investigate that. According to that request no i was given time 24 hours for the refund but till not credited to freecharge account. One of your customer agent kept me on hold for 15 minutes then getting no reply i disconnected the call. Even now i am in confusion about the status of my refund.
Therefore, i request you to take step as early as possible so that my belief about snapdeal remain_ the best.
Thank you

I have ordered a sd card but it was not delivered to me.I have called your customer service four times, they assured me that it will get delivered but it won't got delivered to me at last I have called to your customer service and talked to superviser but he also didn't resolved my query more over he cut my phone and from next time when I am calling to your customer service with my that number they are not entertaining me. I am really frustrated with this type of service from such a brand.

Please give me fast solution its over 1month form you proper response and almost 6-7 times said no engineer visit even I wrote 3-4 times complaints I want my replacement of my product without any more hassle

I have order a pantene shampoo item code DE1394021 order [protected] sub order no [protected] AS ON 16/03/2016 from snapdeal and payment made through net banking.

i received the parcel through postal courier on 21/03/2016
i opened the parcel and found the stone in side instead of shampoo


nitika sareen
w/o advocate deepak sareen
[protected] mail id [protected]@gmail.com

My order id is [protected]. i have ordered the intex breeze phone on 10.03.2016 against the advance payment of rs. 4000/-. We did not received the phone till date though the delivery period was 3-4 days only, but its more than 10 days. We are facing much inconvenience due to it. Please look at this matter as soon as possible.

I've already complained one time and this time its second. I am getting too much irritated of emails from snapdeal. They promised me no mails further but still I am receiving 3 to 4 mails every day. Me and my friends are irritated of these mails. I want to unsubscribe from these mails and also want to permanently delete my snapdeal account '[protected]@gmail.com' as soon as possible.

I have order micromax canvas spark on 15.3.16 and they send me stone in parcel box
and they do not exepted ...own responsibility

Dear supplier,
The below mail of mine and your reply will tell the truth pls.
I had ordered one item and you have supplied one useless item..the item u have supplied is ORIGINAL Men's Trimmer ES - 505.
kindly take back and give me the item what I had asked for or return the money.
Thanks
Govindarajan

Hi Govindarajan
Your Nova Smart Cordless NHT 1046 Trimmer for Men (White) is on its way!
We've packed it with care and shipped it through our courier. It will reach you between Fri, 18 Mar, 2016 - Tue, 22 Mar, 2016.
Order ID: [protected] Placed on: Sat, 12 Mar, 2016
Estimated Delivery
18 Mar - 22 Mar
Delivery Address
B Govindarajan
C1, Aishwarya Paramount Maniam Kaliappa Street K.K Pudur Saibaba Colony
N.S.R road, Bombay dying show room cut is Chellammal Street. And extension of that road.
Coimbatore - 641030
Tamil Nadu
Phone Number
[protected]
You need to Pay
Rs 257
CANCEL
TRACK MY ORDER

1. Nova Smart Cordless NHT 1046 Trimmer for Men (White)
Estimated Delivery: 18 Mar - 22 Mar
We look forward to seeing y


Hi Govindarajan
Your Nova Smart Cordless NHT 1046 Trimmer for Men (White) is on its way!
We've packed it with care and shipped it through our courier. It will reach you between Fri, 18 Mar, 2016 - Tue, 22 Mar, 2016.
Order ID: [protected] Placed on: Sat, 12 Mar, 2016
Estimated Delivery
18 Mar - 22 Mar
Delivery Address
B Govindarajan
C1, Aishwarya Paramount Maniam Kaliappa Street K.K Pudur Saibaba Colony
N.S.R road, Bombay dying show room cut is Chellammal Street. And extension of that road.
Coimbatore - 641030
Tamil Nadu
Phone Number
[protected]
You need to Pay
Rs 257
CANCEL
TRACK MY ORDER

1. Nova Smart Cordless NHT 1046 Trimmer for Men (White)
Estimated Delivery: 18 Mar - 22 Mar
We look forward to seeing you again soon.
Team Snapdeal
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