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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 488

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S
Subha Snapdeal
from Bengaluru, Karnataka
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Usha dream stitch sewing machine

Address:722102
Website:www.snapdeal.com

I placed an order to purchase a sewing machine from Snapdeal.com worth R's 7459 on 2nd of January. I paid for the product from my debit card when I placed the order. The consignment should have been delivered by the next week from Snapdeal via Go Javas courier service. But unfortunately no product was delivered to my address from Snapdeal. I actually got nothing!
I raised lot of complaint at Snapdeal Customer service, they assured...
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A
Amit Mandal Mandal
from Kolkata, West Bengal
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Refund

Address:700124

Refund Not Received after the product return
My order Id is Order ID: [protected] and reg. mobile no [protected].
Product name
1) 7 Cotton Rich Polo T-Shirt Combo By Eprilla

2) Eveready Red HL58 Rechargeable Emergency Light with 1 Pc 5W ..
The product has been returned BUT Snapdeal is not giving my return. I have contacted many times and they are only informing me that they will refund it soon.br...
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R
Rohit garg ji
from Noida, Uttar Pradesh
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Intentionally not picked refunded item

Address:201301
Website:snapdeal.com

I have placed a return request against below mentioned order id on 4th feb. But till now this product has not been yet received.

Order ID: [protected], Placed On 30 Jan, 2016.
Suborder Id: [protected], Deliverd on 1 feb, 2016.

I have registered and send at least 10 request to pick this product. I have discussed the same with Branch Supervisor too.

Every time i was told that they had been...
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J
jeeeee21
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty iball tablet delivered, requested for refund but no responses

Address:Ernakulam, Kerala, 682019
Website:www.snapdeal.com

Reference number: 20101954
Order number: [protected]
Hi,
I received iball tablet on 27th february 2016. The product was a faulty one( display is flickering and display becomes blank). The very next day (28th february 2016) i raised a complaint for refund my amount. In your site you have mentioned that 7 day easy returns policy, 3 weeks are over now and nothing happens. I called customer care many times and they told...
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Address:380058
Website:www.snapdeal.com

I purchased given product from snapdeal but they provide faulty product and Since last 30 days they not cooperating as well as not supporting. neither you replaced nor you give me return.

I have spend Rs/-2400 for installation and I also waste one days my leave for you.

I will charge 25000 for this harassment.

Onida S185FLT-LA 1.5 Ton 5 Star Split Air Conditioner - White

ITEM CODE...
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R
Ramez99
from Nellore, Andhra Pradesh
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Item was returned but not refund my money

Address:Prakasam, Andhra Pradesh, 523155
Website:Snapdeal.com

I'm compliant against to the online shopping of snapdeal.com before days they were not respond. Item was send back to seller but not refund my amount sir please tack my compliant and sallow my problem sir
Order id :[protected]
Product: tcl pride t 500 mobile
Rs: 10499/-
Returns coriour name :gms
Awb/consignment no :[protected]
Coriour charge : rs 350/-...
+1 photos
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K
Kleverk
from Mumbai, Maharashtra
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Received used, damaged helmet & different color

Address:New Delhi, Delhi
Website:www.snapdeal.com

Hello,

This is my second complaint [ http://www.complaintboard.in/complaints-reviews/snapdeal-l115486.Html ] against #snapdeal.

My order no is [protected] ls2 - helmet - ff 350 atmos matt black red [size: large 58 cms] which clearly say the color is matt black red, i received white red helmet from #snapdeal. The helmet which was already returned by previous customer of #snapdeal pls find return request receipt...
+6 photos
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K
kannaiya ks
from Chennai, Tamil Nadu
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Received Faulty Product. No Response from them

Address:600117
Website:www.snapdeal.com

Dear Team,

I Booked on 2nd March and got delievered to me on .

Order number - [protected]

I got faulty one, it gets too heat while talking, while charging, while playing games.

I have initiated return for this mobile on[protected] till now i didnt get any update form your team or people. I called n number of times and i spoke to many guys like (Vivek, Anish, Balakrishnan, Moulika,...
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T
Tushar G
from Ahmedabad, Gujarat
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Wrong product delivered

Address:380015
Website:www.snapdeal.com

I bought assembled desktop pc (Intel core2duo e7300-g31-4gb-1tb-aoc 46.99 cm (18.5)-km-no dvd) from snapdeal few weeks back. They delivered the product, however, i was given 3 gb ram instead of 4 and instead of aoc monitor i was given hp. The order id was [protected]. When i contacted the support they replied after one week asking to send the pictures. I sent them the pictures of the wrong product after which they did not take any action....
+3 photos
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P
PuneetMittal
from Gurgaon, Haryana
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Received a faulty product and not getting product back and no response

Address:Haridwar, Uttarakhand, 247667
Website:snapdeal.com

Hi,

my order id is [protected]. I ordered HP 15- AF143AU Notebook on 29 feb which was delivered to me on 10 March. When i started the notebook, the 2 USB ports were not working. Due to this i filed a return request of this notebook on 12/3. The request# is 20703645. From then i am getting same reply on calls that the product will be picked up but still it is not picked up. The executives just keep postponing the date
br...
+1 photos
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R
radheydeena
from Mumbai, Maharashtra
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Cashback not recevied

Address:Gorakhpur, Uttar Pradesh, 273001

I have baught a mobile phone in the month of nov. on snapdeal with a 10% cashback offer via HDFC Bank. But I am still waiting for my cashback. Snapdeal has cheated. I have also lodged several complaints against this but they have still not replied.
Order Number---
[protected] ([protected]@gmail.com)
[protected] ([protected]@gmail.com)

Radhey shyam verma
[protected]...
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S
Suhail Ul Rehman
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Omran hearing aid/refund of the object

Address:Srinagar, Jammu and Kashmir
Website:www.snapdeal.com

Plz credit my refund, im waiting from last four months.im still hanging... now i decide to go consumer court for further necessary action...
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A
ankurpathak.ap
from Pune, Maharashtra
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Refund of order number 11761512376

Address:New Delhi, Delhi
Website:www.snapdeal.com

What the hell wrong with you guys?
Have you gone maid or what? Haven't
you have money to make refund of customer.
Yours supervisors are making wrong promise
on calls. Ono of yours supervisor have given
me assurance to solve my problem today till
6.30pm. Where is that? Yours
executives are not attending my calls and
hanging calls without my permission. Every
day yours executive...
+1 photos
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K
karthik_2211
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not accepting return

Address:560050
Website:Snapdeal.com

Hi Snapdeal
This is regarding my order id # [protected] for Accu check Active glucometer placed on 13th Mar 2016.
I cancelled this order on 14th Mar 2016, i got a confirmation saying that cancellation is in progress.
But in spite of cancelling the product well in advance, it was delivered to one of my family member and i didn't get any call from the delivery person for this.
on 16th March i called up Snapdeal customer...
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S
shwetaraghu
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Earphone replacement

I have bought lava pixel v1 in month of Dec it's headphone one part has got damage ...how to get new one it's within warranty period...
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Address:New Delhi, Delhi, 110094
Website:snapdeal

I purchased A mobile Swipe Konnect from your side but it is defective There us no sound in videos or audios
I complaint to replace my product but there is no response from your site.
It reached me at 8 of march and till today I continuously complaining I daily call and mailing to snapdeal site and help line number.

My Complaint number is 20535978.

My registered number has been blocked.
I...
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M
Mritunjay kumar Sinha
from Delhi, Delhi
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About return policy

Address:110030
Website:www.snapdeal.com

Sir, i return my Order (ID: [protected]) on Snapdeal on that day when it was dlevired because product quality is very worst. but till now it did not picked up yet. Even i complained 2 times snapdeal coustmer care within 7 days but he will not reply anymore. And when i complained again today to costmer care, he reply that it does not come under return policy. (Snapdeal provides 7 days Return Policy)...
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Address:Kutch, Gujarat, 370001
Website:snapdeal.com

I have ordered blackberry passport 32gb black and they delivered me white colour device instead of black and i have already sent images and followed a lot but at last they call me and said that they cannot refund as their investigation team has investigated and the ordere delivered was ok...but thats not true and they sent me different colour product.
Order no.[protected]
Suborder no. [protected]...
+5 photos
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S
Shruth
from Bengaluru, Karnataka
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Unresponsive after requesting for refund

Address:560085
Website:www.snapdeal.com

I had ordered a Mi4i 16 GB which was heating up too much and I had requested for a refund. An engineer from snapdeal came and confirmed the issue and gave a sheet to me. He did not even give me any instructions - he just said i'll get a call from snapdeal. After waiting for 2 days i called SD myself and an operator instructed me to upload the sheet on the portal. After uploading, withing 24 hrs i would get a call to schedule reverse pick...
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C
Chirag pala
from Mumbai, Maharashtra
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Ram raghav textiles beige net lehenga

Address:Porbandar, Gujarat, 360575

I was receive n damage product, i was complain in snapdeal so many time, but i was not getting reply properly so now i want my refund immidiatly,
my email: [protected]@gmail.com
id:[protected] (1 item)
mo:[protected]...
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