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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 489

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P
Praveen Kola
from Hyderabad, Telangana
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Return of item

Address:Visakhapatnam, Andhra Pradesh, 530046
Website:Www.snapdeal.com

Snap deal has accepted my return request for the tab i purchased and after 7days it is showing as 7 days completed cant be returned. I do not want that tab which is of poor performance...
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Pawan Vashisht
from New Delhi, Delhi
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Canon eos 1200d with 18-55mm + 55-250mm lens

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I have ordered Canon 1200 D with 18-55 mm and 55-250 mm lens, but 1 lens of 55-250 mm lens was not present in box and received used camera. i have also captured the video when i opened box of my order . in video its clearly shown that 1 lens is missing. i am taking follow up from last 20 day with snap deal, but positive response received from them. Now snap deal is saying that we have not sent partial order. Order ID: [protected]...
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kumardilip1436
from Kolkata, West Bengal
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Cashback

Address:Kolkata, West Bengal, 700150
Website:www.snapdeal.com

I have purchased a mobile phone on Snapdeal.com. I shall payment through HDFC Debit card. And they are offering me on 5% discount on this product, if i pay through HDFC Debit card.And cashback policy is 75 days. i purchased the product on 12 nov, 2015. But not received my cashback now.
So Sir, I request to you please help me about this, what I do now?. so please contact me.on my email address....
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D
dkeote
from Chennai, Tamil Nadu
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Item delivered to the wrong person.

Address:122002
Website:www.snapdeal.com

Mr. Kunal Bahal
My name is Dhiraj. Few days back I had ordered a pink teddy of 36 inches. Order ID is
Order ID: [protected]
I had ordered this teddy for someone else as gift. An I shared only my number to communicate. So I told courier boy to deliver it to given address after seeing valid ID proof with the same name. But after few days I got to know that it was delivered to the wrong person. Who is that person is I...
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G
gaurav2809
from Gurgaon, Haryana
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Pathetic service (snapdeal)

Address:New Delhi, Delhi, 110045

Hi,

My name is Gaurav Rai and I am one of the trapped customer of yours who unfortunately bought a product (Phone Meizu M2 ) on 2th Mar'16 and after using the phone for couple of days, I launched a complaint on 5th Mar'16 as it was not working properly.Since then i am getting no response from anyone. Every time i call customer care of try to connect by anyone in Snapdeal, they give me a TAT of 48hrs, From last 1 week they...
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K
Kleverk
from Mumbai, Maharashtra
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Ls2 helmet order cancelled without refund by snapdeal

Website:www.snapdeal.com

Hello,

I had order LS2 White & Red Helmet of 4950 RS on snapdeal order id [protected], This is the second order as the previous placed order for ls2 helmet was damaged when received. I was assured by snapdeal team i will be receiving the goods before 15th March 2016. I called them couple of time and they assured me it will be delivered. Today on 16th i called them where heir customer executive said they have closed the order...
+5 photos
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Upputuri Anil Kumar
from Mumbai, Maharashtra
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I buy the product of leysha - vegetable-nicer-cutter-multi-chopper-dicer

Address:Prakasam, Andhra Pradesh, 523262
Website:Snapdeal.com

Dear Sir,

I Buy the Product of Leysha -Vegetable-Nicer-Cutter-Multi-Chopper-Dicer, Its Borken already rise the return request it is showing pick up sent but no person don't take the product till now. already i rise so many complaints but they are not responding.

Thanks & Regards
U Koteswara Rao
[protected]...
+1 photos
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Umang.Goel
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voltas 2 ton 5 star 245 dy split air conditioner white

Address:New Delhi, Delhi, 560076
Website:www.snapdeal.com

Hi,

Product name : Voltas 2 ton 5 star 245 Dy split air conditioner white
Order id : [protected]
Sub order id: [protected]
Delivery date: 24th Feb 2016
Product cost price : Rs. 42, 990
I bought 2 Voltas split ac from snapdeal. Unfortunately, one of them was damaged and required replacement as per the authorized voltas technician, so I complained to snapdeal about it for replacement. They...
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K
kishor c
from Bhubaneshwar, Odisha
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Breaking rules and policies

Address:Khordha, Odisha, 751019

this is my first purchase from snapdeal .i ordered an iphone 5s, but
when i got the product i saw that it was not well packed and box was not
looking good.
it was 25220 i paid for that.i opened it and saw there some not quality
earphone and charger.
i totally upset then and place for a return .
as per your policy there is very easy policy for 7days to return it.
But the customer care guys...
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R
rushangvora92
from Pune, Maharashtra
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Payment not received

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Dear,

i return 2 pair shoes in snap-deal @15 may 2015
but till date not a refund money.

i registered complaint in snap-deal customer care @9th march 2016 he told me our back-end team call you within 24 hours. but after 7 days i didn't get any call from snap-deal.

i call @snap-deal customer care 3 times between 9th march to 16 march, but still no solution from snap-deal.

thanks,...
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H
hitanga
from Delhi, Delhi
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Cancelled the product by snapdeal

Address:New Delhi, Delhi, 110043
Website:www.snapdeal.com

Hello Sir,

I have oredered Snapshopee Tk-25 Home Hand Tool Kit(23 Tools) order no [protected] on 9th March 2016 but after successfully order placed the snapdeal cancelled my order I wrote so many times to customer care but no reply from them yet. I tried to call them up and customer care person told me that the server was updating that time when I ordered the product and that time the price was little bit low so we cancelled...
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M
maulikshekhada
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infocus m680 16gb 4g (gold)

Address:Surat, Gujarat, 395001

Hi,

InFocus M680 16GB 4G (gold)

my Order ID : [protected]
sub Order ID: [protected]

Seller Information
VRP Telematics Private Limited - HYD-MANDAL-VOL

I Complaint about my product past 1 month
I bought mobile(Infocus m680 16gb 4g) on 06-Feb-2016 and
I have raised request for return or replace my mobile because the quality is not good and switch off...
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Rbhowal
from Pune, Maharashtra
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Cheating on price

Address:411027
Website:Snapdeal.com

Have ordered my laptop's battery and it cost me ₹ 899 but when I unpacked and checked on the box inside, it clearly said MRP is ₹700.
Order ID:[protected]...
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S
Soumick Chakravarthy
from Hyderabad, Telangana
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Complaining about not getting any response on returning the product

Address:Hyderabad, Andhra Pradesh, 500036
Website:www.snapdeal.com

I have orded a combo of mens perfume by chicago 100ml each x 3 perfume bottles for 295rs/- after receiving the parcei i saw only one chicago perfume ant two 5ml of demo bottles......
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D
Dee01pak
from Dinhata, West Bengal
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Empty parcel delivered by snapdeal

Address:Patna, Bihar, 800006
Website:www.snapdeal.com

i have ordered infocus bingo 21 mobile from snapdeal, ordered id is[protected] when product delivered on 18th feb2016, in box only contain charger, headphone and battery not contain mobile in box...
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K
Kamalanathan Ganesan
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Not refunding money

Address:Cuddalore, Tamil Nadu, 608001
Website:snapdeal

I purchased ICE ULTIMA 4 G plus tablet on 8/3/16. i recieved the defective tablet. my order ID is [protected]. i purchased this tablet under 7 days easy return policy. i immediately request the snapdeal team to return the tablet .my return ticket ID is 20702024. they mentioned within 48 hrs they refund the amount.but they did not refund the amount . i immediately talk to the customer care team of snap deal. they saying something else, go...
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S
subbu_05
from Bangalore, Karnataka
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Refund not happened

Address:Bangalore, Karnataka, 560019
Website:www.snapdeal.com

Purchased a Micromax 50 inches TV but it was Broken . It has been picked up from 10 days back but refund has not happened yet
Complaint Number[protected]
Reverse Pickup number - AWB R[protected]...
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R
Ramez99
from Nellore, Andhra Pradesh
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Item was returned but not return my money

Address:Prakasam, Andhra Pradesh, 523155
Website:Snapdeal.com

I purchased one mobile through Snapdeal online shopping if it was not working I'm approach through yours they sad to me sent by any coriour service we send back the item we send money back if I'm sent the item trough GMS coriour so the company not refund my money back sir please tack my compliant sir and sallow my problem

Order ID : [protected]
Product :TCL pride T500 mobile
Amount : 10499/-
Coriour AWB...
+1 photos
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A
anudeepii
from Bengaluru, Karnataka
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BSB Trendz single door eyelet curtain

Address:New Delhi, Delhi
Website:snapdeal.con

I had returned the 3 Nos. of curtains in single courier. But got refunded for only one. Near one month I am asking for my refund for other 2 curtains. No response from that side. Simply answering the same thing. Till date they had not refunded my money. What action I have to take on them I don't know !...
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A
anjismiles
from Hyderabad, Telangana
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Return product order id_11922842159

Address:Hyderabad, Andhra Pradesh, 500032
Website:snapdeal.com

I bought mobile(Infocus 370i) on 22-Feb-2016 and
I have raised request for return my mobile because the quality is not good and other reasons too and color also.
I have sent an email to snapdeal and calling every day for solution for the same. but I didn't get any response for this request from snapdeal apart from the formal mail.
Till now(15-Mar-2016) they didn't call me for understanding the customer problem. I am only...
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