Snapdeal.com — Morphy richards microwave oven not worked at all even for one time. | |||
Morphy Richards Microwave Oven purchased during October'15 from SNAPDEAL. But, unfortunately it was tried for the first time during January'16. IT didn't work even for a single time. Now, the Service person came from BAJAJ ELECTRICALS. As he recommended to replace 4 defective parts, it was refused by us to get it repaired and asked Snapdeal to replace the same. Now, after so many Emails written as complaints, they are not taking care to respond to give feedback in WRITING. Only by phone calls Snapdeal customercare division responded hopelessly. ITs a very frustrating experience. So far we bought many expensive items from SNAPDEAL. Its a very bad experience like a nightmere for us. We wish to get our money back or else REPLACEMENT of Product FREE OF COST and an APOLOGY to us by SNAPDEAL as it has created a lot of mental pressure. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
The company Snapdeal.com is not responding in a proper manner for REPLACEMENT of EQUIPMENT SIMPLY BY SAYING THAT MORPHY RICHARDS is not CONTROLLED by THEM. WHY SHOULD THEY SELL PRODUCT WHEN CUSTOMER AFTER PURCHASING IT FROM SNAPDEAL are HARASSED SO MUCH.
Reply
The company Snapdeal.com is not responding in a proper manner for REPLACEMENT of EQUIPMENT SIMPLY BY SAYING THAT MORPHY RICHARDS is not CONTROLLED by THEM. WHY SHOULD THEY SELL PRODUCT WHEN CUSTOMER AFTER PURCHASING IT FROM SNAPDEAL are HARASSED SO MUCH.
Dear ashwinahir,
Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Team Snapdeal
Dear Ashwinahir,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Dear Customer,
Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Morphy Richards
Kindly register your complaint on [protected] & share with us your complaint number along with your contact number and location to assist you better.
Regards,
Morphy Richards
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