[Resolved]  Snapdeal.com — No Refund, No return accepted. Fake promises.

Address:Chennai, Tamil Nadu, 600093
Website:snapdeal.com

I have purchased a mixer grinder, i order it on 19, Apr. Immediately on the next day morning i canceled the products.

After Which, Snapdeal:
1. They dispatched the Goods.
2. The Courier persons did not accept the returns as he said. it will be dealt with different team.
After that i tried and tried no refund, No reply to my mails and no one is caring what i says.

All the online portal including Snapdeal are having return /refund policy.

End Customer : Dont believe this snapdeal, Think twice and then purchase, If you really need it buy it. Believe no return / no refunds.

Want to take risk???. Lets bring a awareness and decline their sales.


Order ID: [protected] Reference number: 22677314
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear Veera,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
you are saying you have taken action. Please answer the following.

we talk public here :
1. After the order is cancelled, why you dispatched.?

2. You must instructed the courier to accept the cancellation, they aren't ready to accept.

3. more than 11 days i hold the products

Still no refund, no updates from collection agents.

I say you are not a genuine online store.
Dear Veera,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Dear Veera,

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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