Snapdeal.com — Order cancelled and no refund received for more than two months.

Address:Dakshina Kannada, Karnataka, 575015
Website:www.snapdeal.com

I had placed an order on 26th Dec and product has not been received on estimated date. Later they cancelled the product and till now refund money has not been received. i have called up customer care more than 30 times to know the status. They just say issue has been escalated and will be resolved on HIGH priority. Please ban Snapdeal.com who are badly torturing the customers.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pragathidh,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
I have dropped an email. Kindly check and resolve as soon as possible!!!
Thanks Consumer forum. the issue has been resolved now after two months. It is only because of the support provided by you. Please be there always for the customers.


Thank you so much
Dear Pragathidh,

Thanks for updating us. Please write to us at [protected]@snapdeal.com for any further issues.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information