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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 497

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U
Uber Support
from Kolkata, West Bengal
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Product not picked up yet and refund not received yet!

Address:New Delhi, Delhi, 700059
Website:www.snapdeal.com

Order # [protected]
Product :- Selfieseven Combo of Black & White Wireless Mouse
Issue :- Pickup not done yet
Nobody came to pickup the package yet from my address.Last time I had a conversation over phone with Snapdeal Advisor about that, I readdressed my PINCODE to 700059 from700157.So now any national courier can pickup the product from my address....
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U
Uber Support
from Kolkata, West Bengal
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Unable to login to snapdeal.com website/app

Address:New Delhi, Delhi, 700059
Website:www.snapdeal.com

Unable to login to my Snapdeal App and Website.
When I am trying to login my account getting "SOMETHING WENT WRONG ERROR" or "UNABLE TO TAKE YOUR REQUEST"
Contacted Snapdeal Support for this issue and they just told me that System is not accepting my mail ID and so I cant login to my Snapdeal account anymore.
When I asked them the reason, they told me they can not disclose the reason and the internal communications.br...
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B
Basu T.
from Bengaluru, Karnataka
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Item return declined

I had ordered a USHA 1.5L Deep Fyer from SNAPDEAL Order #[protected] But after arrival of the product i checked it to found that it is not as intended as a Deep Fryer. The Frying base is touching the Oil Tank Base (like in KADHAI Frying). Also, the frying net is smaller in size for a Fryer consuming 1.5L Oil. So, i requested return of the product as i am not satisfied with what i brought. But, SNAPDEAL cancelled my Return request saying -...
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J
Jayapandiyan Mani
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Snapdeal not returning the refund amount

Address:600073
Website:www.snapdeal.com

I have ordered Crompton Greaves Proton Mixer Grinder White And Blue (order id- [protected]) on[protected]. I got the product 15th Feb. They delivered to me damaged product and return the product the same day itself for replacement/refund. They picked up from me on 17th Feb and they updated as initiated the refund. I have called so many times to customer care and written complaint mail also. So far I did n't get any reply. I want my refund...
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S
sovan.tarai
from Bhubaneshwar, Odisha
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Refund not received

Address:Bangalore, Karnataka, 560068
Website:snapdeal.com

I had ordered an Apple Iphone 16 GB on 3rd Feb but cancelled it with few minutes asking for a refund. I have already shared my NEFT details with the concerned team still its been already more than a month still refund has not been initiated. Every time I call the Customer care, they say our back end team is working on it.
They are not even telling telling you why it is getting delayed. I am calling them daily but getting the same answer,...
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D
dipannandi
from Kolkata, West Bengal
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Product return

Address:Nagaon, Assam, 782002

Lo, sir
I m Mr. Dipan Nandi,
I was buying a mobile Meizu mx 5 mobile phone Rs.15, 999/-. snapdeal delivered a defective item on 27/02/2016. after then i use the phone i have face many problems from the phone like touch screen not working perfectly, many time phone on off automatically, mobile network signals shows no networks, after two days on 29/01/2016 i complain a request to snapdeal for replaced or refund my phone, i...
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H
hgupta30
from Noida, Uttar Pradesh
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Not returning the product before 7 days.

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.snapdeal.com

I have placed one order- [protected] and raised a request on the same day on which i got product. For 3 4 days their employees were saying that the refund will be processed. But now today they are refusing for refund. They are saying we will not refund the product please read the terms. First their employees misguide me for refund policy and then their employees refusing for refund.. I am fed up with this.....
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B
bpsarathy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nexus 5x defective product and refund process

Address:Bangalore, Karnataka, 560037
Website:snapdeal.com

Hi,

I have a bought a LG Nexus 5X Mobile with Order No [protected].I received the product on 29th Feb and found the product defective with right side of the screen not working properly and the issue with SIM ejection tool.I raised for the Refund request on the same day 29th Feb. I followed up with customer care 3 times to get a call back from the back end team. Back end team is telling he will take another 2 days to come and...
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M
Manono Buksile Nkambule
from New Delhi, Delhi
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Return of shoes with no refund

Allow me to express my disappointment at Snapdeal service. Last week I ordered glamour sandals size 41 which were delivered well in time and I pay cash on delivery. 2 minutes after trying to check them their left zip broke and I asked for return and they came to collect them in which I had asked for replacement.

After that they sent me a message that they were unable to replace them due to unforeseen circumstances. Ok that...
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D
Dharmesh3311
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell tablet invoice

Address:Ahmedabad, Gujarat, 382110
Website:www.snapdeal.com

I have ordered dell tablet from snapderal order I'd [protected] . I have requested snap deal to provide me invoice with imei number.. On 23/02/2016 ...but they are not responding...I have call worth Rs.100 bcz their customer care number is not toll free ...plz sir take strictly action against it and try to provide me invoice with IMEI no. Bcz without IMEI number invoice my product is not getting repaired by dell service center. My contact...
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K
keshavd.naik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return courier amount not refunded

Address:Belgaum, Karnataka, 590003
Website:snapdeal.com

Hi,

I have been trying to reach Snapdeal for a year now.. but they still have not refunded me an amount of Rs. 1170/- which I had to pay for courier for 3 products which their courier partner did not collect.

They told me that I can return the courier personally and they would refund my account.
reference number:74332745075507490416318...
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S
satyaki mishra
from Guntur, Andhra Pradesh
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Faulty ac

Address:Gurgaon, Haryana, 700114
Website:snapdeal

Snapdeal delivered me a blue star ac on 25 th Feb 2016 as per my order nno [protected], after I got delivery I found that ac have technical fault and its not working I placed refund order on 25 th Feb only after that Snapdeal took my bank details and they told they will reply me within 48 hours but no reply came then I called 10-15 tikes to Snapdeal customar service and every time they r saying me new bull, 2 and Feb 2016 at last I told the...
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S
Satej Tare
from Mumbai, Maharashtra
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Refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

My order no.[protected] was canceled by snapdeal and i was told that refund will me made in 4working days but 8days has passed on i havent got refund of rs16999/- .i called the customer care verey two days they say to checked the bank statement i checked that no amount was credited they are not telling exactly when it will be refund but jst telling ur amount will me refunded..please help and see to it amount is credited as soon as possible......
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U
Uber Support
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to login to snapdeal

Address:New Delhi, Delhi, 700059
Website:www.snapdeal.com

Unable to login to my Snapdeal App and Website.
When I am trying to login my account getting "SOMETHING WENT WRONG ERROR" or "UNABLE TO TAKE YOUR REQUEST"...
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C
cidsb accounts
from Brahmapur, Odisha
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Regarding home delivery, claimed as out of delivery area

Address:Aizawl, Mizoram, 796001

Dear SD its been an honour shopping with you, but the one thing that i possibly cannot understand is that your Courrier partner BLUE DART resides right next to my locality thus using a common sense one can see that if an item can be delivered to a location where less then 2 minutes are needed for getting there why is it that BLUEDART claims that less than 2 minutes away is out of delivery area.. its hard to understand, yea you may think that...
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M
minaxi kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on refund

Address:Mumbai City, Maharashtra, 400050
Website:Snapdeal

No response from snapdeal on refund from last one week ticket id is 19964813. I purchased product from snapdeal ... Got used n broken one after replacement agn same issue on third time refund request no revert back nuthing... Im calling then on every 48 hrs but only sweet talk ..dear snapdeal action speaks louder than word..kher no refund no replacement my money has gone wasted time extra money on phone calls n net so toatal waste its not...
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D
deepakdadheech17
from Noida, Uttar Pradesh
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Order cancelled without any information

Address:Faridabad, Haryana, 121005
Website:www.snapdeal.com

Dear Mr. Kunal,

This is to bring into your kind notice how the bottom subordinates work on pathetic process in snapdeal in terms of operations and service user remain on your mercy to get the product delivered and they have to pay for product, transit chargers and later call charges to be made courier person and your cc. After 7 days of placing order i get call from[protected] asking for product update whether it is delivered...
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Address:New Delhi, Delhi, 842001
Website:Snapdeal online company

I have ordered for godrej 3.5 seethru door camera system of RS 7557 with order id-[protected] but instead I received a toaster.. Total fraud.. I raised a complaint with them with service id[protected] but no response has been taken form them yet.. Whenever I call them they state it is under investigation.. I received the product on 26/02/2016.. But no response has been taken. Please help me...
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P
puneet tyagi
from mathura, Uttar Pradesh
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Refund

Address:Mathura, Uttar Pradesh, 281406
Website:snapdeal

9th feb i was trying to order Asus Zenfone Max ZC550KL 16GB 4G from my debit because that time cash on delivery not available order was not placed was canceled from company side bt amt of 10096rs. was deducted from my account throgh debit i was send all necessary document (bank statement) regarding from refund order id no. [protected] bt they making fool till from 9 th feb ...do not refund my deduct account they do fraud or cheat...
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Mohammed Abdul Muqeet
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, but order not placed

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.snapdeal.com

I ordered Allen A-909 Wireless Mouse Black on march 1 at 7:45pm, my snapdeal user id name [protected]@gmail.com, and SBI AC NO : [protected] from internet banking After the transaction was complete money was deducted from my account see the payment details in photo which it says transfer to INB AVENUES INDIA PVT, LTD, but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT...
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