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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 500

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A
Aishwarya Karn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Mohali, Punjab, 140413
Website:www.snapdeal.com

I have ordered 'Re-Guard-Set Of 2-6 Switch 6 socket 1.5 yards extension board cord Spike Buster Surge Protector With Fuse-(power strip)' on 9th of feb. I have received a message regarding the shipment of my order and it said that it will be delivered between 14/feb-18/feb by SP-BOM.
After this i didn't receive any message regarding delivery of my order neither did i get my product....
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L
Lokesh.
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:Ghaziabad, Uttar Pradesh, 201003
Website:snapdeal.com

Sir i have raised many complain on snapdeal and i also call several time to snapdeal. but all the time they said me wait for 24 hrs but his 24 hrs is not over. they disable my acount why i dont know. they disable my both freecharge and snapdeal acount. when i call him they said wait for 24 hrs i will definetly help you. now more than 3 days pased but they didnot help me single time. my complain no is (reference no[protected]. and my contact...
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S
Samrat Karmakar
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to deliver the product after due time and then cancelled this order without any prior notice

Address:122008
Website:www.snapdeal.com

My Product Order ID is [protected] (Sajawat Bazaar Gold Plated Rose - 6 inches) which I have been placed on[protected] and supposed to receive by[protected].
They have not delivered the product on due time and as soon as I raised a complaint against it, they asked one more week to deliver the product.
Later on, I came to know that the product has been cancelled without giving me any prior notice.
They have delivered the...
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S
Srikanth Tadisetty
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate product & not cooperative return pickup

Website:snapdeal

Hi EVERY ONE,

I bought a water filter from snap deal last month. I got a duplicate and defective product . I have raise a return pick up. Till now return pick has not done yet. Tried to complain couple of times and email to the customer care as well. Till now i didnt get any reply from the snapdeal team. My money has completely blocked with them. Please do not prefer to buy any thing from snapdeal. If you want to return you...
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S
Sanjay V Achar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wildcraft bag

Address:New Delhi, Delhi
Website:www.snapdeal.com

I order a willdcraft bag in snapdeal but i comes a small size bag i returned it for replace but the money was not refunded to my account...
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M
madhuroy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my book to be replaced soon

Website:snapdeal

I have got a damaged book from snapdeal and i want it to be replaced soon. Previously i complained about delay in delivery. Now they delivered but it was damaged. I got this delivery on 23/02/16. on 26/02/16 i have applied for replacement request. I dont know how fast they ll process my request. I want it to be done soon.

Order ID: [protected], Placed On 18 Feb, 2016...
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V
Vasantha3427
from Hyderabad, Telangana
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Weston tv 32"

Address:500029
Website:www.snapdeal.com

O my god, how snapdeal is cheating me. I raised the complaint on 30th january 2016, i. E., the next day when i got the delivery of the weston product, now they mailed me by saying simply that i crossed the 7 days period of return.
Dont dont dont trust snapdeal, along with weston

I have lot of evidences to prove that i raised the complaint withinn 7 days. I dont know what snapdeal is thinking about customers, am i fool...
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S
Shruti15
from Ahmedabad, Gujarat
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Freecharge

Address:Pune, Maharashtra, 411006
Website:www.Snapdeal.com

Hi,

I brought a product 10 days ago from Snapdeal and some amount of money got transferred to Freecharge as per the offer on that product.

Now I want to transfer that money to my Bank account & I am not able to transfer my Money from my Freecharge account to my bank a/c.

I know the procedure to transfer the money. But when I am trying to do so its showing me the below error:

"You...
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N
nitijkatiyar
from Noida, Uttar Pradesh
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Product not delivered till now

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Snapdeal.com

Hi,
I ordered a smart phone (Samsung Galaxy Grand Max 16GB) from snapdeal.com (Order ID: [protected], Placed On 23 Jul, 2015).

I did not received the phone until now, I contacted various times to snapdeal customer care and they are saying that there was some problem on the website so we can not deliver the same.
I payed around 62 rs for the phone because I saw that they are solding it on the same amount, I...
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S
Snehansr
from Kolkata, West Bengal
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Fake assurance from customer executives

Address:712136
Website:www.snapdeal.com

Fake assurances from Snapdeal customer executives. On 5th March 2015 (05/03/2015) I bought a Karbonn Titanium Octane Plus from snapdeal which was delivered on 12th March 2015 (12.03.2015). Now on 24th February 2016 (24.02.2016) my mobile lcd was damaged & my warranty will expire on 5th March 2016 (05/03.2016). Now when I logged into my email to download the invoice receipt, I found out that Snapdeal did not send me any invoice receipt email....
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M
Manoj Kumar KV
from Guruvayur, Kerala
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Damaged product not taken back

Address:Kasaragod, Kerala, 671121

Sir / Madam,

I had purchased a HP pen drive online through snapdeal by paying the prepaid amount through debit card. On arrival I found out that the product was damaged (with a different colour) and ordered 'money back' as per the policy. The current status shown is "send for pickup", but the product is still not picked up.

Below are the details of the product:

Invoice date:[protected]br...
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V
Vasantha3427
from Hyderabad, Telangana
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Weston Brand TV

Address:New Delhi, Delhi, 500044
Website:Snapdeal.com

I have ordered a tv 32" weston company in SNAPDEAL and delivered on 29th january 2016. It was not good and its not reached the description what they kept in that. So i was not happy then same day i raised complaint on it and the customer cares are calling me sinc jan 30tj to till day by saying will be solved solved. Its been 1 month as today is feb 26th 2016, today one customer care lady called and talked very aggressively and sid it...
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N
noyaljohn
from Kayankulam, Kerala
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Confirm the order or refund

Address:688521
Website:www.snapdeal.com

My snapdeal account was [protected]@yahoo.com I had placed an order for the product Goalgo Black Suede Leather.

And they collected 449 + 49(delivery) = 498 Rs. After payment I was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done at 20th February 2016 at 11:04 am.
ORDER ID :[protected]
TEL#[protected]
Bank Name : SOUTH INDIAN BANK
A/C No: [protected]br...
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Address:Burdwan, West Bengal
Website:Snapdeal

Customer name Ritesh Donald Sah. Oder id [protected] sub oder no.[protected]/ product names kult 10 mobile 16 GB. Purchase from Snapdeal. I ordered mobile phone but received one kids hand video game & two Mobile battery's. I received a wrong item from Snapdeal. They are investigat but one sided investigation. Sir mujhe Jo box PE item code Mila hai DE4895741 hai aur Jo invoice Maine Snapdeal ki website se download kiya hai deferent hai DB4895741....
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R
ricks bh
from Delhi, Delhi
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Wrong product delivered

Address:New Delhi, Delhi, 110033
Website:www.snapdeal.com

I order an product with order id [protected] on 3rd Feb which was delivered on time but the product was different and also the promised cashback of Rs 41 to my freecharge account was not provided. I raised a complaint regarding it on 6th Feb 2016 and after that sent almost 20-30 emails but no action was taken by the company and now they have stopped responding to my emails....
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R
Rita Mithbawkar
from Mumbai, Maharashtra
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Non refunded money.. Order cancelled.. Saying product not available.

Address:400705
Website:no website

Order no . [protected] of LG T.v. was cancelled ffrm SD showing non availability of product.after paying amount RS 47000 by credit card.on 5th jan 2016. & promisef to refund the monry within 5 -7 working days. But I hv not received amount till date.i.e. 26th feb. No reply..no response frm Sd. I hv sent mail as well..bt not yet replied....
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A
ashish211990
from New Delhi, Delhi
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Refused to return products instead of return policy

Address:Jaipur, Rajasthan, 302020
Website:www.snapdeal.com

Hi team
My name is Ashish sharma i am a snapdeal customer. I have concern and big issue that i ordered one Ambrane Power Bank of 10000 mah black on 13 Feb 2016 which was delivered by delivery boy to me on 17 Feb 2016 and after that i found that power bank is so heavy in weight as well as i found that it takes time in charging i.e. i am not satisfied with product so i raise a return request (under 7 days return policy) on 21 Feb 2016...
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N
nautica_p
from Gurgaon, Haryana
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Didn't snapdeal offer as promised

Address:Bangalore, Karnataka, 560097

I've placed an order on Snapdeal for a Lenovo a6000 Black phone on 28th September, 2015.
At the time of ordering there was a 10% offer. If I pay through SBI, after 3 months this
amount (Rs. 600) would be credited to my bank account. Thinking that, we waited for more
than 3 months. But till date, we have not received a single rupee. We made a 1000 phone
calls and sent a enormous emails. But none of them did give...
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D
Dungar Patel
from Surat, Gujarat
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Mobile phone replacement

Address:Surat, Gujarat, 395004
Website:Snapdeal.com

Panasonic P55 Novo date from May snapdeal phone book, made on 14 Feb 2016,
Whose delivery date, received on 18 Feb 2016,
But I still did not phone their complaints on date number [protected] Helpline on 20 Feb 2016
Selected, and said something will be solved within 48 hours,
Said 6 hours on[protected] Feb, whom I have not talked with Brian May finally Sohail and Dipali Complain number[protected] 'd helped a...
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P
Pragathidh
from Udupi, Karnataka
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Order cancelled and no refund received for more than two months.

Address:Dakshina Kannada, Karnataka, 575015
Website:www.snapdeal.com

I had placed an order on 26th Dec and product has not been received on estimated date. Later they cancelled the product and till now refund money has not been received. i have called up customer care more than 30 times to know the status. They just say issue has been escalated and will be resolved on HIGH priority. Please ban Snapdeal.com who are badly torturing the customers....
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