Snapdeal.com Complaints & Reviews

Dear Customer,
(ddas0502 )

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear Vasantha,
( Vasantha3427)

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear Shekhaar,
(shekhaar29)

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Shekhaar(shekhaar29),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Product description; fashion designer saree blue georgette saree
Suborder id; [protected]
I returned this product but i didn't get my refund money back. Plz refund my money back

OrderID-[protected]
Order through debit card
[protected]@gmail.com
Complain-Refund of Rd 1342/- not done

I have ordered 2 fabstone Full-sleeve T-shirts n a Mufti Blue Carrot fit jeans through
Debit card(6221#######62657)
Purchase Dt-17.05.17
Total Amount -2186/-
On Dt 18.05.17 I cancelled d 2T-shirts
Snapdeal_ told 844/- initiated n it will take 7/10 bussiness days to reflect in you A/c
But from 18.05.17 to 05.06.17 it was reflected, Then I contacted Consumer Care- Then they told me to share your bank statements from purchasing dt to till dt.
Then I went to the Bank to update the passbook n share all d transactions to [protected]@snapdeal.com, but they doing late to refund my money, but twice I shared the bank statements, N on 16.06.17 amount 844/- refunded...But on My Mufti jeans, I returned it on 22.05.17..They told me on dt 06.06.17 refund of Rs 1342/- initiated n to reflect in your A/c it will take 10days..Then I was waiting till 19.06.17, but still refund not come..Then they told samething that share your bank statements, so next day on 21.06.17 I went to bank to update my passbook n share the transactions from 17.06.17 to 20.06.17...But till date my refund not come...So please help me...

Dear Sir
I purchase a coupon code from hdfc of RS 2500 and order 3 or 4 item but 1 item ( Urbane Woman Black Crepe Straight Self print Kurtis )Order ID: [protected] Reference number: 41729026 return this product same day within 2 working hour. then they told me that dont worry this item is in quality check process after that your amount will refunded via free charge account. but after 10 days no any refund then i again contact snapdeal department they told me that you not paid any amount through your bank or credit card so why we will not refund your amount. after that i am sending a 3 notice email for preparing to go to the consumer court. but when i send the last and final email they called me to i have a solution for you. kindly book any product up-to 500 then i will send u a coupon code against your order id. so i have order a sari Order ID: [protected] this item also reached at my home but still not get my coupon code or any thing else regarding this. so kindly suggest me to what should i do wait & watch more 2 3 days or go to the consumer court with all voice recording and all prove. kindly suggest me sir

Dear Kumar,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

i have contacted many time snapdeal customer care and executive told me we will resolve your issue 48 hours but no any responses and ihave received a call by snapdeal Executive and they told me that they are not going to provide me any refund or replacement and i am very unhappy this service

Dear Kumar,

Our team got in touch with you and informed you that your complaint did not passed our internal checks.

Regards,
Team Snapdeal

Dear Vasantha,
(Vasantha3427),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear Sumit,
(Sumit1611 )

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Sumit(Sumit1611),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Ankur Islam,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Hi Ankur Islam,

Please share the correct order details with us so that we can assist you in better way.

Thanks!
Team Snapdeal

Dear Jawedjsa,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear Mayank Chaubey,

Please share FIR Copy and Bank Statement with us so that we can assist you further.

Regards,
Team Snapdeal

Dear Mayank(Mayank Chaubey),

We have not received the requisite details on your concern. Kindly share your FIR Copy and Bank Statement with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

snapdeal is a fraud website dont but any thing they sell and if you do dont trust their policy .

Dear Chandu,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Chandu(Chandu Deep),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Prernagarvit,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear Prernagarvit,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Dear Amitkansal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Hi Amitkansal,

Our team got in touch with you and informed you that your complaint has not passed our internal checks.

Thanks,
Team Snapdeal

Dear Varsha Paltani,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Varsha(Varsha paltani),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Rj,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Customer(r.j.),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Customer,
(chakrabortys107)

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Dear Customer(chakrabortys107),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

In continuation to my complaint, I got 2 calls from Snapdeal, wherein one guy told to place order and pay online and my order will be executed thereby hung up my call without taking my response. I told him that when COD is available then I can choose to pay COD. In 2nd call, person clarified me more clearly about the situation and told that my order is not cancelled and showing pending and subsequently will be delivered to me today itself as last promised date of order delivery. Simultaneously, personal told that he will call me after involving his senior in the loop.
I am waiting for both I.e. my order and hid call about the proceedings.
I have other jobs too apart from making order to snapdeal and been played around by snapdeal by stating that it is not cancelled and will be delivered today itself or by telling that order again by paying debit card and not Cash on delivery or by snapdeal website and customer care where my order is being shown cancelled or receiving order delivery as per your changed schedule and not by customer earlier promised dates.

Waiting for my order today as last promised commited date of order deliverance.

Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]

Dear Varunkaushik,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

I am talking to your executives since yesterday and I was assured yesterday that I will receive my LG20M37D order yesterday itself which again didn't happen. After that I have been reassured that I will get my order pending from 22nd feb'16 will be delivered today I.e. 29th, Feb'16. I am again waiting and looking forward for delivery to certainly take place today.
Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]
Order place date: 22nd, Feb'16

Dear Varunkaushik,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Refer my complaint, wherein I today received delivery after prolonged agony, but again the product I received is wrong, I.e. LG LED Monitor LGM38D and not my placed order of LG20M37D. Even I received my invoice of LGM37D from snapdeal, wherein when I started the monitor, its screen has angle view, which should not be in LG20M37D otherwise. Then I discovered, it is not my placed order of LG20M37D and I have been delivered wrong product of LG20M38D and not my genuine order of LG20M37D.

First I was getting late order delivery, and now when I got delivery, it is wrong completely.

Resolve and revert promptly on priority basis and take quick and correct action this time.

Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]
Order place date: 22nd, Feb'16

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ConsumerComplaints.in › Snapdeal.com › Snapdeal — False commitment and wrong attitude to provide lg led monitor lg20m37d
Snapdeal — False commitment and wrong attitude to provide lg led monitor lg20m37d

5 Reviews
Va Varunkaushik on Feb 28, 2016
Add a Comment
Mark as Resolved
On 22nd, feb'16, I ordered online LG LED MONITOR 20M37D with commitment and information on delivery by 28 Feb to 3 mar'16 and package was coming from Surat, Gujrat. 3days later I was informed that delivery from Surat is cancelled and now fresh order is placed for LG20M37D and will be delivered by 28th feb'16. On 27th, again this order after 6 days of my waiting and aggressive follow up with my complete waste of time, on 27th, Feb, I was informed that this order is also cancelled. How could snapdeal place order, commit dates of delivery, cancel and again place orders and again cancel it with delivery dates changed considering that what affect it will have on customer and if you can't afford to deliver products, then hoe can you place them online for selling.
I want the same commited LG LED MONITOR LG20M37D at the earliest from snapdea. and also it is still after cancellation of my order being shown with hiked rates, thereby I feel cheated in a way that snapdeal id forcing me to ordera product at higher price which I otherwise ordered st better discount rates by cancelling my that order.
Snapdeal Customer care is also very poor in their approach and behavior to help customers.
Revert on priority basis.

Varun
[protected]
Complaint Status
[Feb 28, 2016] Snapdeal.com customer support has been notified about the posted complaint.


Complaint comments 4 Comments Updated: Mar 1, 2016 Update Complaint
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Va Varunkaushik
on Feb 28, 2016


In continuation to my complaint, I got 2 calls from Snapdeal, wherein one guy told to place order and pay online and my order will be executed thereby hung up my call without taking my response. I told him that when COD is available then I can choose to pay COD. In 2nd call, person clarified me more clearly about the situation and told that my order is not cancelled and showing pending and subsequently will be delivered to me today itself as last promised date of order delivery. Simultaneously, personal told that he will call me after involving his senior in the loop.
I am waiting for both I.e. my order and hid call about the proceedings.
I have other jobs too apart from making order to snapdeal and been played around by snapdeal by stating that it is not cancelled and will be delivered today itself or by telling that order again by paying debit card and not Cash on delivery or by snapdeal website and customer care where my order is being shown cancelled or receiving order delivery as per your changed schedule and not by customer earlier promised dates.

Waiting for my order today as last promised commited date of order deliverance.

Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]
Snapdeal.com Customer CareVerified User
on Feb 28, 2016
Verified Support

Dear Varunkaushik,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
!Report this post
Va Varunkaushik
on Feb 29, 2016

I am talking to your executives since yesterday and I was assured yesterday that I will receive my LG20M37D order yesterday itself which again didn't happen. After that I have been reassured that I will get my order pending from 22nd feb'16 will be delivered today I.e. 29th, Feb'16. I am again waiting and looking forward for delivery to certainly take place today.
Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]
Order place date: 22nd, Feb'16
Snapdeal.com Customer CareVerified User
42 minutes ago
Verified Support

Dear Varunkaushik,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
!Report this post
Va Varunkaushik
0 minutes ago


Refer my complaint, wherein I today received delivery after prolonged agony, but again the product I received is wrong, I.e. LG LED Monitor LGM38D and not my placed order of LG20M37D. Even I received my invoice of LGM37D from snapdeal, wherein when I started the monitor, its screen has angle view problem, which should not be in LG20M37D otherwise. Then I discovered, it is not my placed order of LG20M37D and I have been delivered wrong product of LG20M38D and not my genuine order of LG20M37D.

First I was getting late order delivery, and now when I got delivery, it is wrong completely.

Resolve and revert promptly on priority basis and take quick and correct action this time.

Varun
Regstd mob no. [protected]
Product: LG LED MONITOR LG20M37D
Order id: [protected]
Order place date: 22nd, Feb'16

Refer the delayed wrong package delivery with unsigned warranty card with no name of dealer, stamp and complete empty. As I am really fed up and expect no better job by snapdeal and also as confirmed from LG itself that LG20M37D & LG20M38DB has same MRP of Rs.6800 and most importantly, I have no hope and faith left in snapdeal, I proclaim to show your consent and mail me to keep delivered LG20M38DB with me only and send me duly signed and stamp of LG20M38DB 3 year warranty card from your seller/dealer with authentic Invoice of LG LED Monitor LG20M38DB.
It's your job to play with customer and kill its time, money and else, but has other more important jobs to do apart from being played by snapdeal.

Revert required in action and not only in words by your undue requests to correct snapdeal mistakes or its associates.

Varun
[protected]
[protected]@gmail.com
Product holder: LG20M38DB

Refer the delayed wrong package delivery with unsigned warranty card with no name of dealer, stamp and complete empty. As I am really fed up and expect no better job by snapdeal and also as confirmed from LG itself that LG20M37D & LG20M38DB has same MRP of Rs.6800 and most importantly, I have no hope and faith left in snapdeal, I proclaim to show your consent and mail me to keep delivered LG20M38DB with me only and send me duly signed and stamp of LG20M38DB 3 year warranty card from your seller/dealer with authentic Invoice of LG LED Monitor LG20M38DB.
It's your job to play with customer and kill its time, money and else, but customer has other more important jobs to do apart from being played by snapdeal.

Revert required in action and not only in words by your undue requests to correct snapdeal mistakes or its associates.

Varun
[protected]
[protected]@gmail.com
Product holder: LG20M38DB

Hi Varunkaushik,

Our team got in touch with you and informed you regarding product delivery.

Thanks!
Team Snapdeal

No one has called me since I posted the last post, where I say I am ready to accept the product 20m38db sent by you, which has same price as that of LG20M37D I.e. Rs.6800 MRP The only concern is that I need authentic 20m38db LG led monitor from your end and it's stamped 3year warranty
Kindly do it to make things not any longer which is already has become lengthy and stretched from your end. Don't put me in any situation anymore, as I am tired of your working style.
Tell some at the earliest and let me know accordingly.

Dear Varunkaushik,

We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Team Snapdeal

Yes, I am waiting. Recap:
No one has called me since I posted the last post, where I say I am ready to accept the product 20m38db sent by you, which has same price as that of LG20M37D I.e. Rs.6800 MRP The only concern is that I need authentic 20m38db LG led monitor INVOICE from your end and it's stamped 3year warranty with authorized dealer signature.
Kindly do it to make things not any longer which is already has become lengthy and stretched from your end. Don't put me in any situation anymore, as I am tired of your working style.
Tell some at the earliest and let me know accordingly.

Invoice and 3year warranty by seller/snapdeal to be provided to me against the product delivered to me has following details for your and dealer reference, no surprises if in case neither you nor dealer still don't have clue about the product sent to a customer which would be extreme unprofessionalism if that is the case, but without wasting my time anymore, details are as under:
Model : 20M38D-B
20M38D-BB.ATRSJPN
S.No.: 512NTTQ4A273

Apart from my invaluable time and peace of mind, I got no real discount, no comfort while dealing with snapdeal, as my Rs.300 has already been wasted by following up with you for my regretted product placed at snapdeal, which I know is none of your business. As per my latest conversation with snapdeal caller, provide me authentic invoice and 3 year duly signed & stamp warranty card for product delivered to me with its details mentioned above. It has same MRP as that of my originally placed order of LG20M37D.

Varunkaushik

As per my latest tele communication with snapdeal representative today and subsequent mail sent to me with product computer generated invoice sent today itself and has been assured that empty warranty card included in package will work in support with the invoice dent today. Hope I won't face any problem while making the use of warranty services with computer generated invoice and unfilled warranty card provided to me for LG20M38D-B or as intimateed by representative today I will have Snapdeal to contact snapdeal in future which I don't want to contact otherwise for any connection with snapdeal.

Snapdeal.com — seller registration

snapdeal ask me to join the seller to their portal, , it could be safe and payment received properly anybody give the reply..

Snapdeal.com — not delivaried product

I have ordered the Flip cover for lava iris 450 but stil i am not able to get my ordered product soo kindly send me my product as soon as possible. Order no. [protected]

snapdeal.com total fake and fraud site, receive blank packet

My order no: [protected] I Have purchase bajaj heater. On 29 Dec 2014 I have receive blank packet. See Attchment. snapdeal.com total fake and fraud site. There is no positive feedback from snapdeal after complain till date.

about shoes

sir mera id no.[protected] sir maine 6 no. shoes order kiya tha hame 7 no. de diya gya

Pureit classic model

Maine pure it order kiya tha 15 th may 2016, expected tha 19 th may -21 may. aj bhi delivery nehi hua.order id hain[protected]. thanx snapdeel is a best online site .

order cancelled

i want cancle my order id [protected] and my mobileno. [protected]

cancling order

Mistakely i ordered it twice

not refund my money back

My complaint number 9902077 complaint date 04/10/2014 not response snapdeal not refund my money please sir help me...

I recieved otherelse product , different from my order please replace it from my genuine odererd product.

My ordered product was Reway -Rw-161 brown aviator unisex sunglasses.But I recieved another product of other brand's sunglass of lower quality, please replace it now .

Gizmofreaks synthetic flip cover for micromax canvas nitro 4G E455

Order id is [protected], This cover is defected.I given this item back to your side. Please find below courier details,
DTDC : M34840866,
Please refund the amount with extra courier charge as early as possible.

Hopes your team will be do the needful as early as possible.

Your side very poor response.

Dear vk 007,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Dear linge,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear vk 007,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Guddan Singh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Hello,
I have filed the complaint on Feb 3rd and then on Feb 12, i am following the complaint number provided on Feb 12, which is 19320768.
I have been waiting like i said for last 22 days to get a resolution and i have call logs, which i recorded and notified the snapdeal support about, still no resolution. you should have all the call logs and duration of calls i made.

i am willing to provide them here too, everytime i call i get a new excuse and last call they told me the offer was suppose to be provided by the affiliates on snapdeal, really!!
all i get is promise and promise, i have provided all the proofs through mails and your support icon on website. yet till date i have no resolution and i spent over 250 INR just to call your support and explain the issue again and again.

Hello Snapdeal Team,

Today i got a call from your end too and they have assured me again that issue would be resolved within 48 hours, I am sorry if i sound rude but that is what your floor supervisor Mr. sharad said on 19 Feb, he promised to have the issue resolved by 22 Feb (Monday) but never got resolved till now.

lets see if it gets resolved before i file a case with consumer court asking for damages as well.
Thanks
Rahul

Today i got a call from snapdeal, just 1 hour ago. I knew there people wont do anything about any issue. i have faced the same with my Mi 4.

They called me today and said "sir we are calling about your issue, we know that you have filed a complain and our last representative gave you 48 hour time frame and it passed, we are still looking into issue and trying to resolve it. (Note these words) Many people complained about the issue and we will need to check the items in order, so it will take some time and we cannot give you any time frame when it will be resolved but you are covered and secured, blah blah..."

It is now very clear these people wont be giving anything, just wait for a few days as soon as i am back in Delhi, the first thing i do is go to court and file a complain. its clear they are con men and site is cheating many people. seriously, how many days does it take to check the order. i have filed a complain since 2 Feb and its been 1 month. now they say they cannot give a time frame. so well should i wait till 2020 or maybe 2116 to get what i was told.

Todays call made me lose trust faith in SD, i will be sending my complain to NGOs and other help sites. they should not be allowed to con people. these guys are bunch of liars. thank god i now know to stay away from SD. no wonder these people are losing business.

Snapdeal is a con site, they just called me and blunty said that the offer is not valid as it was from a partner and all they did was to black list the partner.
"They wont offer any compensation and the offer is not valid and its not their fault"

there is no such offer, good thing i have recorded calls and have screenshots. i dont know if this site helps but i will file a complaint now with consumer court for sure. if anyone has the same issue and want to take snapdeal to court, contact me at [protected]@gmail.com

Dear Guddan(Guddan Singh),

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

What Time Sir?
Your representative clearly said that they wont give me the offer, i have recorded the call, i even said its ok if they cant give me offer (i had even said this when i had called on 12 Feb, if you cant give me the offer, pls tell me and i wont call again to waste my money and time, to which your support has assured i would get the offer)

Today they said that i dont qualify for offer, i said ok, if i dont, please refund the money i spent on calling about the issue, i am only calculating the money i spent after i offered them they just tell me if they cant offer me my cashback.

he put me on hold and replied there is no compensation, i have started sending mails to other youtubers and consumer activists and will post on your facebook so i can find more people who you cheated. then i will file a police complaint along with consumer court case.

i am sorry its not about 400 rs like i told your floor supervisor on 19 Feb its about you trying to con consumers and like i said you did this to me with my Mi 4 and this time i am not letting it go.
Just so you know i am not letting this pass, find few screenshots and will give you screenshots of all mails i am sending soon.

Sorry Snapdeal, you guys are fraud and i really dont trust you anymore.

Snapdeal today called me and offered me 100 Rs as compensation, lol, you kidding me right? thankfully i found few others who have same complain and once i get the details i will be going to court. i am not making threats, you guys are trying to fool me and others and you need to be taught lesson.
I offered you chance of resolution, i even agreed if you cant credit the cashback, just tell me, to which you insisted on "it will be credited"

I again offered you to just pay me what my calls cost me that too calls made after 12 Feb and this is how you treat a customer by offering them 100 rs, its a slap.

i am not going to let this pass, i have other members and we will do what is necessary to get Justice now. If anyone here is a mod or staff who can help, please let me know

Thanks snapdeal for nothing. you will be losing customers

Dear Guddan(Guddan Singh),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

But product have not picking by courier and my money still not return to me.

Dear Kamal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

But respected sir product still does not picked up. And my money still do not return to me. They still delay my request. 12 days have been gone. Please. Sir please please please

Dear Kamal,

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal

Respected sir may you tell me please. How long I have to wait. Please tell me exactly time. When my problem will be solved. And I getting my money. Please.

Sir 13 days have been gone.

Dear Kamal,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

yes you are right that 7 days return is a scam i am a victim of that too

Dear Japesh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Dear Chandu Deep,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

fake emails by snapdeal .. they don't do anything by this complaints.
i have to take legal action against snapdeal if they crossed 2 days more to return my product.

SNAPDEAL AND ITS 7 DAY RETURN POLICY IS TOTALLY FRUAD, I AM ALSO VICTIM OF THIS.Please read my email to snapdeal.

Please DO NOT deal with Snapdeal at all. totally a fruad and cheater organisation.
==========================================================================
Date: Sun, Feb 28, 2016 at 10:15 PM
Subject: Fwd: Alert. Your return request for your Product is cancelled-​[protected]
To: [protected]@snapdeal.com


cancellation of return request is TOTAL LAY ABSURD, ILLOGICAL, CHEATING, ANTI CONSUMER AND FRAUDULENT.

SNAP DEAL HAS TOTALLY TWISTED MARKETING RULES WHEN IT COMES TO RETURN OF ITEMS.

IF THIS DECISION OF SNAP DEAL IS NOT REVERSED IMMEDIATELY-I WILL HAVE NP OPTION BUT TO PUBLISH THIS TO PRES/MEDIA AND SOCIAL NETWORKING SITES INCLUDING CYBER FRUAD DIVISION OF GOVERNMENT OF INDIA.

EXPECTING REPLY FROM SNAP DEAL IN NEXT 24 HRS.

I DO NOT WANT TO DEAL WITH SNAPDEAL IN FUTURE FOR MY LIFETIME-EVEN IF SNAPDEAL SELLS ME ITEMS FREE OF COST .

I will support you.Just let me know what action needs to be taken.Regards

deepak.
thank you.
we will take legal action against snapdeal soon within 48hrs .
thanks

Dear Chandu(Chandu Deep),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Dear Japesh,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

Faulty Mobile Phone. Need replacement

My order number :[protected]. The second slot(SIM2) is not working in the Mobile. Please do me a favour as soon as possible.

exchange of product

My order no.[protected] item is Alllleviater Black Slip-on synthet... delivered on 13/04/2015 i had got 6 no. size shoe, insted of 9 no. so have to exchang. my shoe.

ORDER FOR 16GB WE ARE GIVEN 14 GB

ORDER FOR SONY MICRO VAULT TINY 16 GB PENDRIVE AND WE HAVE RECEIVE 14 GB PENDRIVE

missing product accessori

hi i ordered asus genfone 5 black i also get delivered but in the mobile box ear phones (headset) missing

jeens

I do not like this product

not receive flip cover

My name B santhosh kumar l arderd huawei honor holly envy black flip cover mail [protected]@gmail.com from govt aria hospital gadwal mahabubu nagar distic mobileno [protected]

order cancel

order no.[protected]

about getting a faulty tab by order from snapdeal

Yesterday i received my order no [protected], bsnl pebta tab ws 707 c, its touch is not working and its condition also not so good.so plz help me. what i shold do now?my complain no is 3447459 Mobile no is [protected]

Dear Divagar,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal