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K
kumar yokes
from Phagwara, Punjab
Feb 29, 2016
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Address: 122001
Website: www.snapdeal.com

I am Yokesh kumar and i pleased a order red Chief Formal shoes and Order Id [protected] got wrong Product and i raised a complain refund and complain Ticket Id:[protected] so i want to Rivers pickup and my refund but no any responds by snapdeal.com so want to refund my payment
Snapdeal.com customer support has been notified about the posted complaint.
Dear Kumar,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
i have contacted many time snapdeal customer care and executive told me we will resolve your issue 48 hours but no any responses and ihave received a call by snapdeal Executive and they told me that they are not going to provide me any refund or replacement and i am very unhappy this service
Dear Kumar,

Our team got in touch with you and informed you that your complaint did not passed our internal checks.

Regards,
Team Snapdeal
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    V
    Vasantha3427
    from Hyderabad, Telangana
    Feb 29, 2016
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    Address: 500029
    Website: www.snapdeal.com

    SNAPDEAL is very very care less, , , , dont ever go for this shopping site, , , plz beware of it. They cheated me for Weston tv...they wont respond if responded always says sorry sorry sorry for the problem, , will sort the issue and give resolution but later we never get any call or solution from the, , , , i am feeling v bad since many days, , , , , , , they are least bothered people...
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear Vasantha,
    (Vasantha3427),

    Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

    Regards,
    Team Snapdeal
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      S
      Sumit1611
      from Delhi, Delhi
      Feb 29, 2016
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      Address: New Delhi, Delhi, 110059
      Website: Snapdeal.com

      I ordered an Iball Smartphone online on snapdeal. After 2 months it got some technical problems having 1 year manufacturing warranty, when i reach to their service centre the told me that the dealer from whom I received my phone is not registered. When I contact to their helpdesk they told me that an engineer will visit and repair my phone, still after 1 month I didn't receive any help from them. Totally fraud.
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Sumit,
      (Sumit1611 )

      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

      Regards,
      Team Snapdeal
      Dear Sumit(Sumit1611),

      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

      Regards,
      Team Snapdeal
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        A
        Ankur Islam
        Feb 28, 2016
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        Address: Lakhimpur, Assam
        Website: Snapdeal.Com

        Sir,
        I ordered a smart phone (Vinner Dv01 8gb Yellow ) from snapdeal.com (Order ID: [protected], Placed On 18 feb 2016). I did not received the phone until now,
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Ankur Islam,

        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

        Regards,
        Team Snapdeal
        Hi Ankur Islam,

        Please share the correct order details with us so that we can assist you in better way.

        Thanks!
        Team Snapdeal
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          J
          jawedjsa
          from Mumbai, Maharashtra
          Feb 28, 2016
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          Address: 800023
          Website: snapdeal.com

          I ordered a phone named xolo 8x-1000i... first of all I received a phone which outer glass of screen is broken... and also the device is not turning on.. when I try to return that... The Request Cannot Be Processed, Please Contact Our Customer Care...
          now.. when I contact their customer care he told me that he has placed a request for return... I receive a mail where I got a reference number[protected]... it is already 2 days passed

          but they didnt contacted me.. nd even didnt picked my shipment yet...
          Highly Disappointed... Never Going To Buy Anything From Snapdeal
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Jawedjsa,

          Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

          Regards,
          Team Snapdeal
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            M
            Mayank Chaubey
            Feb 28, 2016
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            Address: Gurgaon, Haryana
            Website: www.snapdeal.com

            To
            Snapdeal,
            I, Mayank Kumar Chaubey would like to request you kindly look into this matter happened with my father (Anand Chaubey), as he is less aware of digital, online and Internet related things. He got a fraud call and he was asked OTP No and some details such as POS. After that 4 times transactions were done and 22000 rps were deducted. Kindly solve this issue as early as possible.
            My father holds a SBI account.
            My contact no is- [protected] (Mayank Kumar Chaubey)
            My father's no is[protected] and +[protected]Anand Chaubey)
            These are the details which I have with me kindly short it out. I will be your highly obliged.

            Thank you for using your SBI Debit Card 519XXX5929 for a purchase worth Rs1205 on POS 70004119 at SNAPDEAL COM GURGAON IND txn#[protected].
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Mayank Chaubey,

            Please share FIR Copy and Bank Statement with us so that we can assist you further.

            Regards,
            Team Snapdeal
            Dear Mayank(Mayank Chaubey),

            We have not received the requisite details on your concern. Kindly share your FIR Copy and Bank Statement with us on [protected]@snapdeal.com so that we may assist you further.

            Regards,
            Team Snapdeal
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              C
              Chandu Deep
              from Surat, Gujarat
              Feb 28, 2016
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              Address: Hyderabad, Andhra Pradesh, 500067
              Website: snapdeal.com

              Recently i have experienced a very terrible experience from a online shopping website SNAPDEAL.COM i bought a mobile phone it started showing defects and problems from within 2 hours o[censored]sage i asked for return and refund as their policy says 7 days returns they contacted me after 2 days and asked me to go to service center as the product have 12 months warranty but i can not able to locate a service center i again asked them to take the product back after asking them daily for several days they sent me and email on 25 feb at 11 pm saying a representative from snapdeal will be contacting me to verify the device on 25 feb (yes it is correct on 25 feb same day as i received the email at 11pm) next day a guy called me but was speaking in a language i didnt understand (it is not telugu my mother tongue neither english nor hindi) and another lady called a said the same but in a way that i felt insulted after all this i came to the conclusion that my money is gone and made peace with it but i wanted to delete my account since it has my information that may cause privacy issues in the future as this website is a fraud so i went to website and tried to delete my account but there is not option of doing that all i want now is to delete my account and atleast get my peace of my mind back
              thankyou
              Snapdeal.com customer support has been notified about the posted complaint.
              snapdeal is a fraud website dont but any thing they sell and if you do dont trust their policy .
              Dear Chandu,

              We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

              Regards,
              Team Snapdeal
              Dear Chandu(Chandu Deep),

              We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

              Regards,
              Team Snapdeal
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                P
                Prernagarvit
                from Delhi, Delhi
                Feb 28, 2016
                Resolved
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                Resolved

                Address: Chandigarh, Chandigarh, 160015

                Firstly i ordered hot oil of rs 160 with 95 rs freecharge cashback . I order by prepaid but company did not give me cashback i have a screen shot the offer secondly i requested for refund and they are not picking up the product i called 15 time for this ti snapdeal and they are saying bus 48 hours mn ho jayega what should i do
                +2 photos
                Feb 29, 2016
                Complaint marked as Resolved 
                company did not taking back this product since 15 days and they didnot send email regarding this and did not call.i am calling to company again and return again. Return id 19422064 is generated since 15th feb. Still product dud not pickup by your company till now
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Prernagarvit,

                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                Regards,
                Team Snapdeal
                Dear Prernagarvit,

                Hope you are doing good.

                We wish to inform you that your refund has been initiated from our end.

                Regards,
                Team Snapdeal
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                  A
                  Amitkansal
                  Feb 28, 2016
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                  Address: 250001
                  Website: www.snapdeal.com

                  Hi, My name is Amit Kansal.I ordered a iphone with order id - [protected] on my wife's name and i paid 47, 000 with my debit card but got only charger inside the iphone box.This company is totally fraud as when i made a complain they asked me to wait for 24 hours and called me after 6-7 days and said they can not entertain my complain.This is very rediculous that they are not even trying to contact their courier service to resolve the issue.Please do not purchase anything from Snapdeal.
                  +1 photos
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear Amitkansal,

                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                  Regards,
                  Team Snapdeal
                  Hi Amitkansal,

                  Our team got in touch with you and informed you that your complaint has not passed our internal checks.

                  Thanks,
                  Team Snapdeal
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                    V
                    Varsha paltani
                    from Chakia, Bihar
                    Feb 28, 2016
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                    Address: New Delhi, Delhi, 110020
                    Website: www.snapdeal.com

                    I ordered 3 products from snapdeal in the month of october 2015. Due to some reasons I returned all 3 products which i ordered. Till now snapdeal has only returned money for 1 product. Refund of two products has still not been made and i have already submitted all the details regarding refund.
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear Varsha Paltani,

                    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                    Regards,
                    Team Snapdeal
                    Dear Varsha(Varsha paltani),

                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                    Regards,
                    Team Snapdeal
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                      R
                      r.j.
                      from Kolkata, West Bengal
                      Feb 28, 2016
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                      Address: Patna, Bihar, 800020

                      Snapedeal delivers me a empty box whean I complain he aceapt his mistake but after some time it will refuse from his response
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Dear Rj,

                      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                      Regards,
                      Team Snapdeal
                      Dear Customer(r.j.),

                      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                      Regards,
                      Team Snapdeal
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                        C
                        chakrabortys107
                        from Patna, Bihar
                        Feb 28, 2016
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                        Address: 713213
                        Website: google

                        Your item cannot be picked up as your address lies outside our serviceable area. Please send it to our warehouse (address mentioned below) via any national courier. We apologise for the inconvenience caused.

                        Once we receive your item, we will process it through our quality team and credit Rs. 602.0 to your FreeCharge Account within 4 days. We will also refund the courier charges in your FreeCharge Account.

                        I sent to product to company, I self courier charge Rs.80.00 but company not refund my courier charges. so asked - why? company pay only product Rs.602.00
                        +1 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear Customer,
                        (chakrabortys107)

                        We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                        Regards,
                        Team Snapdeal
                        Dear Customer(chakrabortys107),

                        We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                        Regards,
                        Team Snapdeal
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                          V
                          Varunkaushik
                          from Delhi, Delhi
                          Feb 28, 2016
                          Report
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                          Address: New Delhi, Delhi, 110075
                          Website: www.snapdeal.com

                          On 22nd, feb'16, I ordered online LG LED MONITOR 20M37D with commitment and information on delivery by 28 Feb to 3 mar'16 and package was coming from Surat, Gujrat. 3days later I was informed that delivery from Surat is cancelled and now fresh order is placed for LG20M37D and will be delivered by 28th feb'16. On 27th, again this order after 6 days of my waiting and aggressive follow up with my complete waste of time, on 27th, Feb, I was informed that this order is also cancelled. How could snapdeal place order, commit dates of delivery, cancel and again place orders and again cancel it with delivery dates changed considering that what affect it will have on customer and if you can't afford to deliver products, then hoe can you place them online for selling.
                          I want the same commited LG LED MONITOR LG20M37D at the earliest from snapdea. and also it is still after cancellation of my order being shown with hiked rates, thereby I feel cheated in a way that snapdeal id forcing me to ordera product at higher price which I otherwise ordered st better discount rates by cancelling my that order.
                          Snapdeal Customer care is also very poor in their approach and behavior to help customers.
                          Revert on priority basis.

                          Varun
                          [protected]
                          Snapdeal.com customer support has been notified about the posted complaint.
                          In continuation to my complaint, I got 2 calls from Snapdeal, wherein one guy told to place order and pay online and my order will be executed thereby hung up my call without taking my response. I told him that when COD is available then I can choose to pay COD. In 2nd call, person clarified me more clearly about the situation and told that my order is not cancelled and showing pending and subsequently will be delivered to me today itself as last promised date of order delivery. Simultaneously, personal told that he will call me after involving his senior in the loop.
                          I am waiting for both I.e. my order and hid call about the proceedings.
                          I have other jobs too apart from making order to snapdeal and been played around by snapdeal by stating that it is not cancelled and will be delivered today itself or by telling that order again by paying debit card and not Cash on delivery or by snapdeal website and customer care where my order is being shown cancelled or receiving order delivery as per your changed schedule and not by customer earlier promised dates.

                          Waiting for my order today as last promised commited date of order deliverance.

                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Dear Varunkaushik,

                          Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                          Regards,
                          Team Snapdeal
                          I am talking to your executives since yesterday and I was assured yesterday that I will receive my LG20M37D order yesterday itself which again didn't happen. After that I have been reassured that I will get my order pending from 22nd feb'16 will be delivered today I.e. 29th, Feb'16. I am again waiting and looking forward for delivery to certainly take place today.
                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Order place date: 22nd, Feb'16
                          Dear Varunkaushik,

                          Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

                          Regards,
                          Team Snapdeal
                          Refer my complaint, wherein I today received delivery after prolonged agony, but again the product I received is wrong, I.e. LG LED Monitor LGM38D and not my placed order of LG20M37D. Even I received my invoice of LGM37D from snapdeal, wherein when I started the monitor, its screen has angle view, which should not be in LG20M37D otherwise. Then I discovered, it is not my placed order of LG20M37D and I have been delivered wrong product of LG20M38D and not my genuine order of LG20M37D.

                          First I was getting late order delivery, and now when I got delivery, it is wrong completely.

                          Resolve and revert promptly on priority basis and take quick and correct action this time.

                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Order place date: 22nd, Feb'16
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                          ConsumerComplaints.in › Snapdeal.com › Snapdeal — False commitment and wrong attitude to provide lg led monitor lg20m37d
                          Snapdeal — False commitment and wrong attitude to provide lg led monitor lg20m37d

                          5 Reviews
                          Va Varunkaushik on Feb 28, 2016
                          Add a Comment
                          Mark as Resolved
                          On 22nd, feb'16, I ordered online LG LED MONITOR 20M37D with commitment and information on delivery by 28 Feb to 3 mar'16 and package was coming from Surat, Gujrat. 3days later I was informed that delivery from Surat is cancelled and now fresh order is placed for LG20M37D and will be delivered by 28th feb'16. On 27th, again this order after 6 days of my waiting and aggressive follow up with my complete waste of time, on 27th, Feb, I was informed that this order is also cancelled. How could snapdeal place order, commit dates of delivery, cancel and again place orders and again cancel it with delivery dates changed considering that what affect it will have on customer and if you can't afford to deliver products, then hoe can you place them online for selling.
                          I want the same commited LG LED MONITOR LG20M37D at the earliest from snapdea. and also it is still after cancellation of my order being shown with hiked rates, thereby I feel cheated in a way that snapdeal id forcing me to ordera product at higher price which I otherwise ordered st better discount rates by cancelling my that order.
                          Snapdeal Customer care is also very poor in their approach and behavior to help customers.
                          Revert on priority basis.

                          Varun
                          [protected]
                          Complaint Status
                          [Feb 28, 2016] Snapdeal.com customer support has been notified about the posted complaint.


                          Complaint comments 4 Comments Updated: Mar 1, 2016 Update Complaint
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                          Va Varunkaushik
                          on Feb 28, 2016


                          In continuation to my complaint, I got 2 calls from Snapdeal, wherein one guy told to place order and pay online and my order will be executed thereby hung up my call without taking my response. I told him that when COD is available then I can choose to pay COD. In 2nd call, person clarified me more clearly about the situation and told that my order is not cancelled and showing pending and subsequently will be delivered to me today itself as last promised date of order delivery. Simultaneously, personal told that he will call me after involving his senior in the loop.
                          I am waiting for both I.e. my order and hid call about the proceedings.
                          I have other jobs too apart from making order to snapdeal and been played around by snapdeal by stating that it is not cancelled and will be delivered today itself or by telling that order again by paying debit card and not Cash on delivery or by snapdeal website and customer care where my order is being shown cancelled or receiving order delivery as per your changed schedule and not by customer earlier promised dates.

                          Waiting for my order today as last promised commited date of order deliverance.

                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Snapdeal.com Customer CareVerified User
                          on Feb 28, 2016
                          Verified Support

                          Dear Varunkaushik,

                          Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                          Regards,
                          Team Snapdeal
                          !Report this post
                          Va Varunkaushik
                          on Feb 29, 2016

                          I am talking to your executives since yesterday and I was assured yesterday that I will receive my LG20M37D order yesterday itself which again didn't happen. After that I have been reassured that I will get my order pending from 22nd feb'16 will be delivered today I.e. 29th, Feb'16. I am again waiting and looking forward for delivery to certainly take place today.
                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Order place date: 22nd, Feb'16
                          Snapdeal.com Customer CareVerified User
                          42 minutes ago
                          Verified Support

                          Dear Varunkaushik,

                          Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

                          Regards,
                          Team Snapdeal
                          !Report this post
                          Va Varunkaushik
                          0 minutes ago


                          Refer my complaint, wherein I today received delivery after prolonged agony, but again the product I received is wrong, I.e. LG LED Monitor LGM38D and not my placed order of LG20M37D. Even I received my invoice of LGM37D from snapdeal, wherein when I started the monitor, its screen has angle view problem, which should not be in LG20M37D otherwise. Then I discovered, it is not my placed order of LG20M37D and I have been delivered wrong product of LG20M38D and not my genuine order of LG20M37D.

                          First I was getting late order delivery, and now when I got delivery, it is wrong completely.

                          Resolve and revert promptly on priority basis and take quick and correct action this time.

                          Varun
                          Regstd mob no. [protected]
                          Product: LG LED MONITOR LG20M37D
                          Order id: [protected]
                          Order place date: 22nd, Feb'16
                          Refer the delayed wrong package delivery with unsigned warranty card with no name of dealer, stamp and complete empty. As I am really fed up and expect no better job by snapdeal and also as confirmed from LG itself that LG20M37D & LG20M38DB has same MRP of Rs.6800 and most importantly, I have no hope and faith left in snapdeal, I proclaim to show your consent and mail me to keep delivered LG20M38DB with me only and send me duly signed and stamp of LG20M38DB 3 year warranty card from your seller/dealer with authentic Invoice of LG LED Monitor LG20M38DB.
                          It's your job to play with customer and kill its time, money and else, but has other more important jobs to do apart from being played by snapdeal.

                          Revert required in action and not only in words by your undue requests to correct snapdeal mistakes or its associates.

                          Varun
                          [protected]
                          [protected]@gmail.com
                          Product holder: LG20M38DB
                          Refer the delayed wrong package delivery with unsigned warranty card with no name of dealer, stamp and complete empty. As I am really fed up and expect no better job by snapdeal and also as confirmed from LG itself that LG20M37D & LG20M38DB has same MRP of Rs.6800 and most importantly, I have no hope and faith left in snapdeal, I proclaim to show your consent and mail me to keep delivered LG20M38DB with me only and send me duly signed and stamp of LG20M38DB 3 year warranty card from your seller/dealer with authentic Invoice of LG LED Monitor LG20M38DB.
                          It's your job to play with customer and kill its time, money and else, but customer has other more important jobs to do apart from being played by snapdeal.

                          Revert required in action and not only in words by your undue requests to correct snapdeal mistakes or its associates.

                          Varun
                          [protected]
                          [protected]@gmail.com
                          Product holder: LG20M38DB
                          Hi Varunkaushik,

                          Our team got in touch with you and informed you regarding product delivery.

                          Thanks!
                          Team Snapdeal
                          No one has called me since I posted the last post, where I say I am ready to accept the product 20m38db sent by you, which has same price as that of LG20M37D I.e. Rs.6800 MRP The only concern is that I need authentic 20m38db LG led monitor from your end and it's stamped 3year warranty
                          Kindly do it to make things not any longer which is already has become lengthy and stretched from your end. Don't put me in any situation anymore, as I am tired of your working style.
                          Tell some at the earliest and let me know accordingly.
                          Dear Varunkaushik,

                          We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                          Thanks & Regards,
                          Team Snapdeal
                          Yes, I am waiting. Recap:
                          No one has called me since I posted the last post, where I say I am ready to accept the product 20m38db sent by you, which has same price as that of LG20M37D I.e. Rs.6800 MRP The only concern is that I need authentic 20m38db LG led monitor INVOICE from your end and it's stamped 3year warranty with authorized dealer signature.
                          Kindly do it to make things not any longer which is already has become lengthy and stretched from your end. Don't put me in any situation anymore, as I am tired of your working style.
                          Tell some at the earliest and let me know accordingly.
                          Invoice and 3year warranty by seller/snapdeal to be provided to me against the product delivered to me has following details for your and dealer reference, no surprises if in case neither you nor dealer still don't have clue about the product sent to a customer which would be extreme unprofessionalism if that is the case, but without wasting my time anymore, details are as under:
                          Model : 20M38D-B
                          20M38D-BB.ATRSJPN
                          S.No.: 512NTTQ4A273

                          Apart from my invaluable time and peace of mind, I got no real discount, no comfort while dealing with snapdeal, as my Rs.300 has already been wasted by following up with you for my regretted product placed at snapdeal, which I know is none of your business. As per my latest conversation with snapdeal caller, provide me authentic invoice and 3 year duly signed & stamp warranty card for product delivered to me with its details mentioned above. It has same MRP as that of my originally placed order of LG20M37D.

                          Varunkaushik
                          As per my latest tele communication with snapdeal representative today and subsequent mail sent to me with product computer generated invoice sent today itself and has been assured that empty warranty card included in package will work in support with the invoice dent today. Hope I won't face any problem while making the use of warranty services with computer generated invoice and unfilled warranty card provided to me for LG20M38D-B or as intimateed by representative today I will have Snapdeal to contact snapdeal in future which I don't want to contact otherwise for any connection with snapdeal.

                          Snapdeal.com — seller registration

                          snapdeal ask me to join the seller to their portal, , it could be safe and payment received properly anybody give the reply..

                          Snapdeal.com — not delivaried product

                          I have ordered the Flip cover for lava iris 450 but stil i am not able to get my ordered product soo kindly send me my product as soon as possible. Order no. [protected]

                          snapdeal.com total fake and fraud site, receive blank packet

                          My order no: [protected] I Have purchase bajaj heater. On 29 Dec 2014 I have receive blank packet. See Attchment. snapdeal.com total fake and fraud site. There is no positive feedback from snapdeal after complain till date.

                          about shoes

                          sir mera id no.[protected] sir maine 6 no. shoes order kiya tha hame 7 no. de diya gya

                          Pureit classic model

                          Maine pure it order kiya tha 15 th may 2016, expected tha 19 th may -21 may. aj bhi delivery nehi hua.order id hain[protected]. thanx snapdeel is a best online site .

                          order cancelled

                          i want cancle my order id [protected] and my mobileno. [protected]

                          cancling order

                          Mistakely i ordered it twice

                          not refund my money back

                          My complaint number 9902077 complaint date 04/10/2014 not response snapdeal not refund my money please sir help me...

                          I recieved otherelse product , different from my order please replace it from my genuine odererd product.

                          My ordered product was Reway -Rw-161 brown aviator unisex sunglasses.But I recieved another product of other brand's sunglass of lower quality, please replace it now .

                          Gizmofreaks synthetic flip cover for micromax canvas nitro 4G E455

                          Order id is [protected], This cover is defected.I given this item back to your side. Please find below courier details,
                          DTDC : M34840866,
                          Please refund the amount with extra courier charge as early as possible.

                          Hopes your team will be do the needful as early as possible.

                          Your side very poor response.
                          Dear vk 007,

                          Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

                          Regards,
                          Team Snapdeal
                          Dear linge,

                          Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                          Regards,
                          Team Snapdeal
                          Dear vk 007,

                          We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                          Regards,
                          Team Snapdeal
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                            G
                            Guddan Singh
                            from Patna, Bihar
                            Feb 28, 2016
                            Resolved
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                            Resolved

                            Address: 110020
                            Website: www.snapdeal.com

                            Snapdeal had a offer on 2nd Dec 2015, the offer stated if you buy items from selected list in their online store, worth 2000 or more you get 400 rupees as cashback through gift card within 2 months.

                            I filed 3 complaints, last being on 12 Feb, with complain number 19320768

                            I never got the gift card, have been calling snapdeal support since 2nd Feb 2016. On 19 their floor manager of support guaranteed a resolution by 22 Feb but even after multiple calls they keep asking me to wait 48 hours.

                            I have recordings of calls, sent emails and valid proof. I have now spent more than what i was suppose to get on calling snapdeal customer service.

                            Now i want snapdeal to send me my code and also pay for the call charges i had to pay to call them for a resolution. They keep giving a different excuse everytime i call them.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Guddan Singh,

                            Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                            Regards,
                            Team Snapdeal
                            Hello,
                            I have filed the complaint on Feb 3rd and then on Feb 12, i am following the complaint number provided on Feb 12, which is 19320768.
                            I have been waiting like i said for last 22 days to get a resolution and i have call logs, which i recorded and notified the snapdeal support about, still no resolution. you should have all the call logs and duration of calls i made.

                            i am willing to provide them here too, everytime i call i get a new excuse and last call they told me the offer was suppose to be provided by the affiliates on snapdeal, really!!
                            all i get is promise and promise, i have provided all the proofs through mails and your support icon on website. yet till date i have no resolution and i spent over 250 INR just to call your support and explain the issue again and again.
                            Hello Snapdeal Team,

                            Today i got a call from your end too and they have assured me again that issue would be resolved within 48 hours, I am sorry if i sound rude but that is what your floor supervisor Mr. sharad said on 19 Feb, he promised to have the issue resolved by 22 Feb (Monday) but never got resolved till now.

                            lets see if it gets resolved before i file a case with consumer court asking for damages as well.
                            Thanks
                            Rahul
                            Today i got a call from snapdeal, just 1 hour ago. I knew there people wont do anything about any issue. i have faced the same with my Mi 4.

                            They called me today and said "sir we are calling about your issue, we know that you have filed a complain and our last representative gave you 48 hour time frame and it passed, we are still looking into issue and trying to resolve it. (Note these words) Many people complained about the issue and we will need to check the items in order, so it will take some time and we cannot give you any time frame when it will be resolved but you are covered and secured, blah blah..."

                            It is now very clear these people wont be giving anything, just wait for a few days as soon as i am back in Delhi, the first thing i do is go to court and file a complain. its clear they are con men and site is cheating many people. seriously, how many days does it take to check the order. i have filed a complain since 2 Feb and its been 1 month. now they say they cannot give a time frame. so well should i wait till 2020 or maybe 2116 to get what i was told.

                            Todays call made me lose trust faith in SD, i will be sending my complain to NGOs and other help sites. they should not be allowed to con people. these guys are bunch of liars. thank god i now know to stay away from SD. no wonder these people are losing business.
                            Snapdeal is a con site, they just called me and blunty said that the offer is not valid as it was from a partner and all they did was to black list the partner.
                            "They wont offer any compensation and the offer is not valid and its not their fault"

                            there is no such offer, good thing i have recorded calls and have screenshots. i dont know if this site helps but i will file a complaint now with consumer court for sure. if anyone has the same issue and want to take snapdeal to court, contact me at [protected]@gmail.com
                            Dear Guddan(Guddan Singh),

                            We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

                            Regards,
                            Team Snapdeal
                            What Time Sir?
                            Your representative clearly said that they wont give me the offer, i have recorded the call, i even said its ok if they cant give me offer (i had even said this when i had called on 12 Feb, if you cant give me the offer, pls tell me and i wont call again to waste my money and time, to which your support has assured i would get the offer)

                            Today they said that i dont qualify for offer, i said ok, if i dont, please refund the money i spent on calling about the issue, i am only calculating the money i spent after i offered them they just tell me if they cant offer me my cashback.

                            he put me on hold and replied there is no compensation, i have started sending mails to other youtubers and consumer activists and will post on your facebook so i can find more people who you cheated. then i will file a police complaint along with consumer court case.

                            i am sorry its not about 400 rs like i told your floor supervisor on 19 Feb its about you trying to con consumers and like i said you did this to me with my Mi 4 and this time i am not letting it go.
                            Just so you know i am not letting this pass, find few screenshots and will give you screenshots of all mails i am sending soon.

                            Sorry Snapdeal, you guys are fraud and i really dont trust you anymore.

                            Cash back from offer not credited - Comment #2327336 - Image #0
                            Cash back from offer not credited - Comment #2327336 - Image #1
                            Cash back from offer not credited - Comment #2327336 - Image #2
                            Snapdeal today called me and offered me 100 Rs as compensation, lol, you kidding me right? thankfully i found few others who have same complain and once i get the details i will be going to court. i am not making threats, you guys are trying to fool me and others and you need to be taught lesson.
                            I offered you chance of resolution, i even agreed if you cant credit the cashback, just tell me, to which you insisted on "it will be credited"

                            I again offered you to just pay me what my calls cost me that too calls made after 12 Feb and this is how you treat a customer by offering them 100 rs, its a slap.

                            i am not going to let this pass, i have other members and we will do what is necessary to get Justice now. If anyone here is a mod or staff who can help, please let me know

                            Thanks snapdeal for nothing. you will be losing customers
                            Dear Guddan(Guddan Singh),

                            Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

                            Regards,
                            Team Snapdeal
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                              K
                              Kamal singh Rajput
                              Feb 28, 2016
                              Resolved
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                              Resolved

                              Address: 110086
                              Website: Snapdeal.com

                              Reg. No [protected]
                              Ticket no:19802578
                              I request you to refund my money. But always delay my request. Please sir refund my money. I call you many times and mail also. I never faced this type problem from u. But this time so irritated service provide by you. Please sir don't break my trust. Please sir refund my money.please
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              But product have not picking by courier and my money still not return to me.
                              Dear Kamal,

                              Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                              Regards,
                              Team Snapdeal
                              But respected sir product still does not picked up. And my money still do not return to me. They still delay my request. 12 days have been gone. Please. Sir please please please
                              Dear Kamal,

                              Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

                              Regards,
                              Team Snapdeal
                              Respected sir may you tell me please. How long I have to wait. Please tell me exactly time. When my problem will be solved. And I getting my money. Please.
                              Sir 13 days have been gone.
                              Dear Kamal,

                              We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

                              Regards,
                              Team Snapdeal
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                                J
                                Japesh
                                from Gagret, Himachal Pradesh
                                Feb 27, 2016
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                                Address: 147002
                                Website: Snapdeal.com

                                Order- [protected] i ordered three items in it. all of them are unexpected.
                                Sir,
                                i raised return request because it is very poor quality and unexpected as which is showed in the images on the snapdeal website.
                                that's why i raised return request but you canceled it without any reason .
                                you are going back to your 7 day trust policy .
                                kindly arrange reverse pickup otherwise i have to go with legal action against snapdeal.
                                Regards
                                Snapdeal.com customer support has been notified about the posted complaint.
                                yes you are right that 7 days return is a scam i am a victim of that too
                                Dear Japesh,

                                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
                                Dear Chandu Deep,

                                We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                Regards,
                                Team Snapdeal
                                fake emails by snapdeal .. they don't do anything by this complaints.
                                i have to take legal action against snapdeal if they crossed 2 days more to return my product.
                                SNAPDEAL AND ITS 7 DAY RETURN POLICY IS TOTALLY FRUAD, I AM ALSO VICTIM OF THIS.Please read my email to snapdeal.

                                Please DO NOT deal with Snapdeal at all. totally a fruad and cheater organisation.
                                ==========================================================================
                                Date: Sun, Feb 28, 2016 at 10:15 PM
                                Subject: Fwd: Alert. Your return request for your Product is cancelled-​[protected]
                                To: [protected]@snapdeal.com


                                cancellation of return request is TOTAL LAY ABSURD, ILLOGICAL, CHEATING, ANTI CONSUMER AND FRAUDULENT.

                                SNAP DEAL HAS TOTALLY TWISTED MARKETING RULES WHEN IT COMES TO RETURN OF ITEMS.

                                IF THIS DECISION OF SNAP DEAL IS NOT REVERSED IMMEDIATELY-I WILL HAVE NP OPTION BUT TO PUBLISH THIS TO PRES/MEDIA AND SOCIAL NETWORKING SITES INCLUDING CYBER FRUAD DIVISION OF GOVERNMENT OF INDIA.

                                EXPECTING REPLY FROM SNAP DEAL IN NEXT 24 HRS.

                                I DO NOT WANT TO DEAL WITH SNAPDEAL IN FUTURE FOR MY LIFETIME-EVEN IF SNAPDEAL SELLS ME ITEMS FREE OF COST .
                                I will support you.Just let me know what action needs to be taken.Regards
                                deepak.
                                thank you.
                                we will take legal action against snapdeal soon within 48hrs .
                                thanks
                                Dear Chandu(Chandu Deep),

                                We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                Regards,
                                Team Snapdeal
                                Dear Japesh,

                                We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

                                Regards,
                                Team Snapdeal

                                Faulty Mobile Phone. Need replacement

                                My order number :[protected]. The second slot(SIM2) is not working in the Mobile. Please do me a favour as soon as possible.

                                exchange of product

                                My order no.[protected] item is Alllleviater Black Slip-on synthet... delivered on 13/04/2015 i had got 6 no. size shoe, insted of 9 no. so have to exchang. my shoe.

                                ORDER FOR 16GB WE ARE GIVEN 14 GB

                                ORDER FOR SONY MICRO VAULT TINY 16 GB PENDRIVE AND WE HAVE RECEIVE 14 GB PENDRIVE

                                missing product accessori

                                hi i ordered asus genfone 5 black i also get delivered but in the mobile box ear phones (headset) missing

                                jeens

                                I do not like this product

                                not receive flip cover

                                My name B santhosh kumar l arderd huawei honor holly envy black flip cover mail [protected]@gmail.com from govt aria hospital gadwal mahabubu nagar distic mobileno [protected]

                                order cancel

                                order no.[protected]

                                about getting a faulty tab by order from snapdeal

                                Yesterday i received my order no [protected], bsnl pebta tab ws 707 c, its touch is not working and its condition also not so good.so plz help me. what i shold do now?my complain no is 3447459 Mobile no is [protected]
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                                  D
                                  Divagar Da
                                  Feb 27, 2016
                                  Resolved
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                                  Resolved

                                  Address: 605001
                                  Website: www.snapdeal.com

                                  My order id[protected] in snap deal, sir i have brought a mobile name infocus m260 on feb 07|02|2016, i did not get waranty card, headset, usermanual and the mobile display is also looking green, please resolve my problem
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Divagar,

                                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                  Regards,
                                  Team Snapdeal
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                                    B
                                    Balveer Singh Tanwar
                                    Feb 27, 2016
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh, 452009
                                    Website: Snapdeal.com

                                    I purchased a power bank for my father in low Mr.R S Rawat from snapdeal.com in Indore, Madhya Pradesh; snapdeal Order id [protected] placed on 03 Dec 2015 and deliver on 8th of December 2015. It charge phone only 20 % only as bank going to empty.I not return it as I know late about it fake quality. Sony authorised centre refused to service as it is a fake product sold by snapdeal.I aknowledge to snapdeal but they weren't helping me ;snapdeal ask me to first you bring written letter from Sony .But Sony Centre tel me that You purchased a fake product from snapdeal than why Sony service centre certify it's fakeness why he investing his valuable time and manpower in no productive tasks . and lwant snapdeal replace my fake power bank with original one .If they not my problem with in time than I am going to consumers forum of government of India.I will also uploading a vidio of fake internal parts of delivered fake snapdeal powerbank .details of purchase-

                                    Name R S Rawat
                                    Order no [protected]
                                    invoice no. S6799F/15-16/1228
                                    Invoice date 03-Dec-2015
                                    I also up lad a snap of your emailed invoice bill.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Balveer,

                                    We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                    Thanks & Regards,
                                    Team Snapdeal
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                                      D
                                      Dee01pak
                                      from Dinhata, West Bengal
                                      Feb 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: Patna, Bihar, 800006
                                      Website: Www.snapdeal.com

                                      I have ordered in focus bingo 21, order no.[protected], when delivery the parsal only found earphone, charger not found mobile phone in box
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Deepak,

                                      Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
                                      Hi Deepak,

                                      Our team got in touch with you and informed that your complaint has not passed our internal checks.

                                      Thanks!
                                      Team Snapdeal
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                                        A
                                        A K Amar Kanth
                                        from Rajahmundry, Andhra Pradesh
                                        Feb 27, 2016
                                        Resolved
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                                        Resolved

                                        Address: 533105
                                        Website: Sanp deal

                                        I have purchased Ragmel Balck Trendy Digital LED watch worth Rs.169 + 30 = 199/- through Sanp deal Order No. [protected] and the same is delivered me today on 27.02.2016 and it is not working, Details of seller and Invoice number given below.

                                        Seller: S G CORPORATION, HIG29/A, 6th Phase, KPHB, Hyderabad, T.S.,
                                        Invoice No. S008E9/15-16/1265

                                        Please replace the same item and how can I return the above item.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear Amar Kanth,

                                        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                        Regards,
                                        Team Snapdeal
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