Snapdeal.com — Ordered for iPhone 6 and got charger and earphone only inside the package

Address:	New Delhi, Delhi, 110001
Website:	Www.snapdeal.com

Dear Sir/maa'm, My name is Atul Tyagi.I have placed the order on 12th October for iPhone 6 16 gb from Snapdeal, got the package on 14th i was really surprised that they i have delivered the product in 3 days.But it was really embarrassing for me when i have opened the package because it was having only charger and earphone inside the box.I wanted to gift it to my wife on her birthday, she was also veey upset at that point of time.I called Snapdeal raised i complain they asked me to wait for 48 hours i agreed.Then they called me back and said that they will not provide me replacement or refund and they didn't even tell me the reason.I used one of my friends card to make the payment and now need to pay they amount to him.But now the thing is that there is nobody who take cares about the frauds Snapdeal making with customers.That was my first and last purchase from Snapdeal.I got to know how the Snapdeal became a bigger brand in just 5-6 years the reason is they are making fraud with customers.I sent a mail to Mr. Kunal Behl as well but didn't get any positive reply. So now my question is, Is there any way to lodge a complain against Snapdeal to get the resolution.I paid 37000 rupees and got nothing.I will definitely go to consumers court and will post this on every social networking site.If anybody have some other ways please let me know.I will go with media as well as i am in press.