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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 551

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B
Baidya7070
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Faulty product

Address:Kolkata, West Bengal, 700091
Website:Www.Snapdeal.Com

I was given a faulty handset so I raised a return request within 7 days, all they told me is to go to service centre of that product. Snapdeal didn't follow their 7 days return policy and just changed the status of the order as return initiated without actually doing anything. Due to this status change I am not getting any CASHBACK from cashkaro and HDFC, loss of 700rs incurred by me as a result of this. I followed up with snapdeal...
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S
safiulla2255
from Bengaluru, Karnataka
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Battery lagging

Address:606206
Website:snapdeal

Please solve the problem I bought a new phone meizu m2 but I have a big trouble when start a phphon battery is about 50% then I put it in to charge it get 100% then I put simSIM card then boot up a device it gets 0% battery level I am tired of this...
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M
Manpreet Matharoo
from Amritsar, Punjab
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Genius sw g2.1 3000 gaming speaker

Website:www.snapdeal.com

My name is manpreet singh matharoo .i bought this product genius sw g2.1 3000 gaming speakers from snapdeal .on 4/june/2015.they sold me out of warranty product. i also e.mail to snapdeal helpdesk but they completely ignore my e.mail .and no reply come from snapdeal.they did fraud with me please help my contact details mob:[protected] e.mail:mani.[protected]@gmail.com...
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Pranjal Jayachandra
from Mumbai, Maharashtra
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Product not delivered - double billing no refund

Website:www.snapdeal.com

Hi,

I have ordered two items on 12th Oct, from Snapdeal.com. First one is Toshiba 2TB HDD and second one is 32GB MicroSD card. Second item is delivered on time and Toshiba HDD is not delivered as committed (by 18th to 22nd Oct). After raising a complaint and following up with them - Snapdeal is not ready to cancel the order and refund the amount.
Above this - they have claimed Rs6275 twice; for the single transaction....
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A
Arka1004
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return policy

Address:700051
Website:www.snapdeal.com/?systemcode=613

When i bought meizu m2 from snapdeal their return police is written 7 day no question asked return..but when i get the problem phone os not able to understand bettery level( example in just 1 sec it 1% to 100% or last 10% bettery drain in just 10-20 sec) they not ready to return back said to go service center ..meizu m2 has few service center which is far away from my home address..if snapdeal said that this type of return police never bought...
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S
shalini92
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Refund

Address:Indore, Madhya Pradesh

Snapdeal.com — Refund related I am Shalini Gupta . I had purchased a product ( puma sports shoes ) from snapdeal on 11th oct 2015 with product order number [protected], the product was small in size, I had returned it back on 11 th Sep 2015. I called up on the customer care to enquire on the refund status with CUSTOMER SERVICE TEAM I was informed that product was received on 13 th Oct 2015. I was also informed about the refund procedure...
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binojpv1989
from Chennai, Tamil Nadu
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Mental harassment by snapdeal and gojavas

Address:New Delhi, Delhi, 682021
Website:www.snapdeal.com & gojavas.com

Dear Sir/Madam, I have ordered one Mi4i mobile (order id- [protected]) from Snapdeal.com on 12th of October 2015. My shipment was picked up on 12th of October by a Courier Service company named Gojavas (AWB No. UNISNPP4512817). Since then, I keep tracking my shipment but it has not reached to me yet, today is 28th of October and its almost 16 days since Gojavas has picked up the shipment, does it take so many days for a courier service to...
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Address:Udaipur, Rajasthan, 313011
Website:www.snapdeal.com

This is in regard to the fraudulent policies of snapdeal. i am vikram and i have placed an order of two bean bags with snapdeal. my order id is [protected] (2 Items). before placing my order i have confirmed whether this order will be delivered to my address or not by putting the pin code in the availability box.On the site it was assured that this will be shipped to my address between 26 oct to 30 oct 2015 and i have paid delivery charges...
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Vikrant Sargar
from Delhi, Delhi
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Refund related

Address:400067
Website:www.snapdeal.com

My name is Vikrant Sargar. I had unfortunately order a product from your end with product order number, as the product was fault I had returned it back on 29th Sep 2015. I called up on the customer care to enquire on the refund status and I was informed that Snap deal has not yet received the product . Finally after continuously following up with CUSTOMER SERVICE TEAM I was informed that product was received on 10th Oct 2015. I was also informed...
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Paulinered123
from Bengaluru, Karnataka
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No response to query, no follow up with delivery

Sent numerous requests to follow up on the delivery of an order. No response from snapdeal but for an automated mail. No follow up whatsoever. Order ID: [protected] Greetings from Snapdeal. Your online request with reference number 10629216 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours. Also note that you will be required to share this reference number for any...
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A
Aks0305
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated even after 10 days.

Address:New Delhi, Delhi, 110015
Website:snapdeal.com

I placed order and paid Rs 1461/- online on 14th October '15. I cancelled the order many times and it said in process. First time i cancelled on Sunday, 18th Oct. I received call from Snapdeal.com to deliver but i told them not to come as i have cancelled it online. After 3 days, i got a call to return the product which i never received. I called customer service who told there is some confusion with courier team. After 2 days i again called...
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R
rajguru123456
from Noida, Uttar Pradesh
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receiving unwanted SMS from Snapdeal

Address:Thane, Maharashtra, 401105
Website:www.snapdeal.com

Dear Sir/Mam, I'm receiving irritating SMS from Snap Deal everyday two to three times. i already informed to snapdeal regarding to stop sending SMS and email for over three weeks but still the issue has not been resolved. I'm receiving an automated email from them saying that, "Your request has already been forwarded for stopping notification on your contact details. You will not receive the SMS and Email for future. "...
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M
manmeen
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 time payment was deducted (no refund process)

Address:Dehradun, Uttarakhand, 248001
Website:snapdeal

Hi,
i have brought I Phone 6 from snapdeal.
while making the payment two time payment was deducted
payment was done on 18th oct and i have provide the related information to the executive even all the required document was given them.
every time i call them they give only one information they will revert me back within 24 hours and so far no revert is given.
they keep the phone on hold for long time without...
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Address:New Delhi, Delhi, 201301
Website:www.snapdeal.com

Hi Team,
Product Order ID: [protected], Order placed on Fri, 09 Oct, 2015 got the deliver on Tue, 13 Oct, 2015, As I was out of station and my mother had collected the product on my behalf, I opened the packet on 26th Oct and I saw the product was in broken condition. After calling them several times on 26th Oct they r saying they cannot return the product as i have not informed them within 7 days of receiving the product. They r not...
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A
Akash Dutt Dubey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed

Website:www.snapdeal.com

I ordered HP 15-AF006AX Laptop (AMD A8- 4GB RAM- 500GB HDD- 39.6 cm (15.6)- 2GB Graphics- DOS) (Silver) on 27th october 2015 with order id : [protected]. The amount Rs. 24990 was deducted from my Bank of Baroda account number [protected] even though the order was not placed. Please look into the matter since I cannot see any order in my account which is registered with email urs.[protected]@gmail.com...
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sunny azmi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Ranga Reddy, Andhra Pradesh, 500046
Website:Snap Deal

Order placed on 15 October 2015, Delivery Date : between 24th to 27th October 2015, Product Name : Samsung 32GB UHS-I Order ID : [protected] Contact customer service for the other status, they said will be delivered on 27th Oct 2015, but till now product not delivered, no confirmation, no call back is being given, Complaint is placed complaint no : 10501044 Irrespective behavior of customer care, call disconnecting no supervisor Reason...
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Karvendra Kumar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Kota, Rajasthan, 324005
Website:snapdeal.com

I purchase bsnl champion wtab 709 on date[protected] but snapddeal send a damage tab then ireturn on date[protected] then Snapdeal tell me after 4 day my money give back but after 18 daymy money not give me back and he tell only for wait ( sub order no - [protected])...
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Apoorva Agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake power bank sent even in the replacement

Address:400076
Website:Snapdeal

I ordered a Sony 10000 mAh powerbank of Sony and snapdeal sent me a duplicate and used product with rustong and when I raised a req for replacement, they again sent me a fake product with one USB port. And original should have 2 USB ports. SNAPDEAL are such a cheaters......
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ritesh3458
from Ramgarh Cantonment, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount of 5999

Address:New Delhi, Delhi, 829122
Website:snapdeal.com

Order no-[protected] and complaint no[protected]i had already sent the product and shared the coorier receipt i want my refund of coorier charge and product amount in my bank account coorier charge-rs 908 and product amount-rs 5999.please do my refund as early as possible in my bank account and contact me on [protected].i had got coorier charge but not refund amount please initaite my refund in my bank account acnt holder-janardan prasad singh acnt...
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Sshreyaa
from Santokhgarh, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and thereafter order cancelled without any reason

Address:Chandigarh, Punjab, 160017

I ordered a wall shelf at night at around 11:00 pm after spending 3 hrs of search. Order was placed, my account was deducted with Rs. 2100 then after half an hour I get a message that your order has been cancelled & amt Ll be refunded within 4-5 working days. On enquiry got to know because of festive season there is rush on site n order can't be processed. I[censored] people cant handle rush on your site then who the hell is SO CALLED FESTIVAL...
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