Snapdeal.com Complaints & Reviews

Sir/madam I placed an order of two shoes of cost Rs 7226 on 26th OCT 2015, i made payment by debit card. My order no. is [protected].BUT one product is delivered but other Reebok One Lite Blue Sport Shoes is cancelled.They promise me to deliver product between 01-NOV-2015 to 05-NOV 2015. But on 30-OCT-2015 i receive a massage from snapdeal that your order had been cancelled & amount will be refunded in 4 to 5 day.I contact the customer care they 1st told me that your payment is not cleared yet so we cancelled your order, i said him that i want to talk some higher level parson of company they disconnect my call.Then i called back & tell my problem this time they said your order was cancelled because the product was out of stock but on the site product is still in stock but the price was increased to Rs 9500. They suggest me to order product with increased price.I placed my complaint to snapdeal with complaint no.[protected] no solution is provided. I want to get product on same price. please tell me what action can be take against them. please inform me at my gmail [protected]@gmail.com thank you

I RECIEVED 3 BURNER PIEGEN GLASS TOP STOVE, PAID rs.3649/-at the time
i booked. now i found that snapdeal had charged more. the same product is flashed on their site for Rs.3450/-
i used online banking fpr which thet give 10% concession that also i am not given
actual cost of product isRs.3186/- printed on their bill.
so pl.refund me the amt charged more from me.

Snapdeal I have still not received fcoffer cash back for the below order: [protected]. already raised concern but still no action has been taken. reference number for the same is 10803966. please do the needful at the earliest.

Thanks,
Abhiteja [protected]

One more disappointment from snap deal within 4 days.. Earlier my order was Cancelled & this time the delivery boy refused to deliver the product at my location that was mentioned in address details only.. I had an injury in my leg & my friend was having lunch.. I asked delivery boy to come inside n hand over the product to me.. He refused to come inside and asked to cancel my order.. The biggest mistake of my life to shop with snapdeal.. Again a wastage of time.. Hope I ll be compensated for that n ll get refund of my online payment.. Neither will shop with snapdeal again nor suggest anyone to shop with this worst site again..

I placed the order for Krazy Katz Hunk Plain Polo T-shirts through order no. [protected] on 30.09.2015. I also received the product but due to some specific reason i made the call to make the arrangement for reverse pickup. the product was also reverse picked up by your concerned courier partner. After that i received the call from your care centre to give the bank details, i also gave the same but almost 1 month has been passed, no refund has been credited to my account. Therefore you are kindly requested to make the refund to my account so that my faith in your company may duly maintained.

I ll buy puma shoes in this company but some size issue i return this product 5 oct 2015 but these company my money not sent me company customer care said me your money has refund in 4 working days but not collect me thats why i complaint consumer forum

I Ordered V-Guard Pebble Metallica 15 Liters Geyser in snapdeal.com site as comparatively less price and also discussed with customer care person to send purple color product on the same day. But I received the blue color product after a week and also it is a 3 years old product without having V-Gaurd company seal. Immediately I raised a ticket with Snapdeal. After two days they called and said they cannot take it back since it is an electronic product and you can use company warranty if you get any problem on the old stock. they are not at all listening my voice and cut the call and also now they are telling you exceeded the return requesting time.

Name - Rahul Garg Mob. No. - [protected] Email id - [protected]@gmail.com Product Purchased - Samsung Galaxy Grand Max. My casback of 10% was to be credited on or before 30 september, 2015 but still i have not received my cashback . This is what you do guys you can't solve a single complaint within a month ?

Original cost of the product is 35000 in JBL home site itself but these snap deal people quoted mrp as 50000 and they are selling at 20890. They are creating an illusion that they are giving great discount on the product. But in fact they are just giving 40% discount and they have quoted that they are giving 58% discount. I have already raised this issue with snap deal some long time back and they don't bother about the issue and they haven't changed the price.

I am unable to apply promo codes as I am getting error message as "This promo code is not supposed to be used manually". Even though the promo codes are valid. I sent email to [protected]@snapdeal.com and [protected]@snapdeal.com, regarding this issue but they are not responding.

Sir, I Ordered A Phillips Trimmer via Snapdeal App.
Paid 4 it online & the company's App does not send any confirmation of having received payment.
When the bank opens tomorrow I'll know whether a robbery took place or not.
Please tell me about my status.
Jose Isaac

Sir i m pawan nishad Maine snap deal se ek mobile infocus m 350 ko 10 octuber ko online mangwaya tha jab snapdeal ka larka ye set lekar aya to wo set use kiya hua tha maine use bola ki ye set wapas kar lo to ysne kaha ap company me mail kariye fir wapas hoga is mobile ke piche tape laga hua tha and iski upar ki panni ukhri huye thi aur ya mobile heat bhi ho rha tha aur isme na to screen guard tha nhi iska cover bhi nhi tha aur ab to sreen bhi jhilmila rhi hai mai ek mahine se paresan hu apki taraf se call ati hai ki ye set wapas kar liya jayega magar abhi tak koi bhi isko replace karne nhi aya mai apni id se kam se kam 20000 ka saman manga chuka hu firbi koi important nhi di jarhi. Agar ye set wapas na kiya to mai ab koi bhi saman nhi mangwaunga aur pass mere jitne bhi log hai unko bhi mana kar duna mahoday se nivedan ki app mere mobile ko replace kar ya fir refund karne ki kra kre Mai service center gya tha unohne kaha ki jaha se saman liya hai wahi se wapas karo Order id: [protected] Suborder no. [protected]

Hi Team, I have not yet got my order id : [protected] it's been more than 2 weeks since i have placed the order but product is not yet shipped. Although i can see that its still available but at a higher price. When i am trying to order a non discounted product it got shipped the next day itself but my already placed order is not getting shipped. Can you please explain what sort of service is this and let me know why this is happening and when are you guys planning to ship the product ? Or are you planning to deliver it to me or not ? Regards, Atif

I purchased a saree on 17th October 2015 in snapdeal online shopping. They deducted amount 2 times and order also raised for 2 items. Order numbers [protected], [protected]. But I don't want to 2 items. So I requested to snapdeal customer care to cancel one order. Reference no is 09824169. They are not responding to my queries. Please do the needful.

Based on the promises they made on Snapdeal website I have purchased a new Android (Swipe Ace Strike).

Contrary to the product specifications and details give on Snapdeal website I was highly disappointing that it was where nearer to quality what it was promised.

Just tried it for 2 days. Very bad quality product, overheating, very poor screen resolution, bad colors and quick battery drainage, charging time more than 24 hrs?

Decided return it and buy a better brand for same money with additional payment.

I placed return request (7-Day Return Guarantee) explaining the above issues. I got 3 calls from three different peoples promising to help me with the satisfactory resolution. I was also told that return pick has been initiated.

But on next day an ARROGANT person (Ritesh) claiming as a Chief of complaints departments telling that product cannot be returned and I must go to Customer Service Center etc...?

This really made me very unhappy and I tried all my best to convince him about their PROMISE "7-Day Easy Return Policy" if customer unhappy with product but he adamantly denied such there no such promise from them etc... and kept asking me to go to Service Centre etc ...?

Since it was a brand new and quality itself is that much, there is nothing that can be done by Service Center... make it better quality product.

So, this is only trick that Snapdeal is doing. Sell all the crap with great promises to thousands / lacs of innocent customers... grab their hard earned money.

It is like sitting in AC buildings and doing REMOTE ROBBERY and nothing else?

They even do not have the proper Grievance Address's mechanism.

Further, most horrible thing is our so called socially responsible elite HERO, AAMEER KHAN and his involvement with this kind fraudulent company?

So, forum owner may please take up the collective issue with AAMEER KHAN...make him realize that his so called social responsibility is at big stake, if not his reputation??

Very disappointed and pained consumer.

Thank you all and be safe from these fraudsters...

I had ordered a 2 TB Hard drive under the their Diwali sale with Cashback. They have cancelled my order without giving any reason or communicating me. I got to know about it when i called them to check the status of my delivery. Now they are saying that i need to order the same thing at a higher price. I believe they are just trying to scam people.

We purchased Prestige AI 4 burner AI built in gas hob. When I called your executive to enquirer about snapdeal support in installation of hob top. They said yes before placing purchasing order and will be supported fully. Even said that technical help will come in 2 hours only after receiving product. We received product and asked for technical assistance. Snapdeal is saying that they will not provide any support from prestige. We had to call 4-5 times for installation. It is useless to order it from Snapdeal.

I was given a faulty handset so I raised a return request within 7 days, all they told me is to go to service centre of that product. Snapdeal didn't follow their 7 days return policy and just changed the status of the order as return initiated without actually doing anything. Due to this status change I am not getting any CASHBACK from cashkaro and HDFC, loss of 700rs incurred by me as a result of this. I followed up with snapdeal and they gave me one link saying it is having the solution and you don't have to make a new transaction to avail the CASHBACK, on opening the link I found nothing but steps for encashing CASHBACK points to cash. They have started mocking customer issues now. Worst experience SNAPDEAL online request number 10914073, 06277675

Please solve the problem I bought a new phone meizu m2 but I have a big trouble when start a phphon battery is about 50% then I put it in to charge it get 100% then I put simSIM card then boot up a device it gets 0% battery level I am tired of this

My name is manpreet singh matharoo .i bought this product genius sw g2.1 3000 gaming speakers from snapdeal .on 4/june/2015.they sold me out of warranty product. i also e.mail to snapdeal helpdesk but they completely ignore my e.mail .and no reply come from snapdeal.they did fraud with me please help my contact details mob:[protected] e.mail:mani.[protected]@gmail.com