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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 557

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T
tina mohan m
from Noida, Uttar Pradesh
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Philips HL1632 Juicer Mixer Grinder

Address:New Delhi, Delhi
Website:snapdeal

I am Tina, Philips HL1632 Juicer Mixer Grinder, Order ID: [protected] (1 Item), Placed on Sun, 11 Oct, 2015, Order delivered on 13 th oct- refund request raised on 17 th oct. because the product was faulty and not at all user friendly. The snap deal website says 7 days easy refund policy and 100 % money back . Because of this guaranty only I purchased this product online.On 18th oct i got a call from snap deal saying this product cannot be...
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O
okuht
from Churachandpur, Manipur
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Money deducted but order not showing in order history

I placed an order for Philips QT4011 trimmer on 16 October 2015 during sale worth Rs. 1379. The payment was made through Sbi net banking via INB AVENUES PVT. LTD. payment gateway reference no CCACJ1AW421IG0AVVXNJ0 but the order is not showing in my order history and i didnt have an order ID as it was mentioned that your order is initiated and will be confirmed soon which never happened. i can not log a complaint on snapdeal weebsite as an...
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Address:Mumbai City, Maharashtra, 400062
Website:www.snapdeal.com

My order no [protected] was returned and cancelled without intimating me.I will never purchase any product henceforth. on 13 oct I ordered hp 15-ac098tu laptop paid through credit card... on 16th my order was returned and cancelled saying courier company was notable to contact me. this was the stupid reason which is not acceptable at all. and my funds has been initiated to my card which will be credited in my card account in 4 to 5 days. I...
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N
nishantbansal
from Gurgaon, Haryana
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Got damaged product

Address:New Delhi, Delhi, 110018
Website:www.snapdeal.com

I have done online shopping at snapdeal order no #[protected], i have placed an order for ray-ban wayfarer sunglasses.At the time of delievery they didnt allow me to open the order & check the product.Later on i found the product was damaged, i asked for replacement or reffund but one of their customer care repersentive Aarushi saying we cant replace or refund. Snapdeal claims that they have 7 days easy return & some trust pay policy. It...
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C
Chris Dsouza
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted From Account Balance, But Order Not Placed.

Address:Mumbai City, Maharashtra, 400019
Website:www.snapdeal.com

On 17th October 2015, I Ordered The Nexus 5 16GB Black for Rs.15, 999/- using NetBanking Services. After entering the Banking details, and Completing Payment, It said Error has occurred and the transaction had failed.The amount mentioned above was deducted from my account balance but no ordered for the prodact was placed on the snapdeal website. I request a refund of the mentioned amount at the earliest. Thank You. Bank: YES Bank. Ref....
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G
Gururaj Motgi
from Solapur, Maharashtra
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Order no.9096902792 out of 2 units only one unit delivered

Address:413004
Website:snap deal

W.r.t.my order reg SAMSUNG 16GB MICRO SDHC CLASS 6, order was placed for 2 units payment made according to demand for 2 units i.e. Rs.640.00. Today I received delivery of one unit only, for this I also talked to your customer care no.[protected]. she advised to send complaint in sign in accout. Please request you to arrange to send/deliver another one unit of 16gb samsung memory card as early as possible....
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T
tarananda
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical practice and cheating

Address:Gurgaon, Haryana, 122002
Website:snapdeal.com mobile

Chronology Oct 12, 2015 midnight Sale commences I place orders worth Rs. 10086 on EMI using my Standard Chartered credit card and receive confirmation of payment Order ID [protected]. After 18 hours Snapdeal website does not have a record of my order though they acknowledge the financial transaction. Instead of helping me they decide to refund the money within 4 working days. My bank account shows the refund on Oct 14, 2015. Copies of...
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T
Tanvish Jha
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Intex hiphopheadphones

Address:New Delhi, Delhi, 110059
Website:Snapdeal

I know it;s wierd but none can imagine how a reputable company can make mistakes like these . I recently bought two headphones priced at 350 and 370 each during this diwali sale and guess what ? it changed prices evrytime i switched to a new webpage and by the time i had ordered it already increased the price to new level.i did email them but they did not even reply for a week. it was at this point when it was neccessary to write it here....
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J
Jagat Bandhu Sahoo
from Kolkata, West Bengal
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Regarding cash back offer

Address:751010
Website:www.snapdeal.com

My oder id-[protected] Sir i have order a Lee jeans paint, which have a cash back offer of 500 of payment of online or debit/credit. But it since 120h gone I didn't get that offer, So kindly requested to see my problem and resolve it asap. My registred mail [protected]@gmail.com and phone no - [protected]....
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N
Nikis17
from Gurgaon, Haryana
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Harressment

I had ordered a bean bag seeing at picture which was with beans On 1 side there was written that it is without beans but I missed to read it. I was oredering bean bag for first time so i haf no knowledge that it can be bought sep Now after receiving the order I raised a request for new bean bag Raised a new request for a bean bag with cover Sanpdeal called back and saying they will NOT take the product back as they had mentioned its...
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S
Shivmohan Kahar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fcoffer cash back not received

Address:400068
Website:www.snapdeal.com

Snapdeal I have still not received fcoffer cash back for all the below orders. below 2 orders are almost 50 days back. looks like Snapdeals also fooling the people now. already raised concern but still no action has been taken. please do the needful at the earliest. Order ID: [protected] (4 Items) Order ID: [protected] (4 Items) Order ID: [protected] (3 Items) Order ID: [protected] (8 Items) Thanks & regards, Shivmohan [protected]...
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A
Amodwagh
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Stone delivered instead of Phone

Address:411002
Website:Snapdeal.com

I had ordered a Mi4i 16GB with reference number 09656696 from snapdeal, today when i got the delivery i received a stone instead of the phone. The delivery happened around 1:30 pm from GoJavas Courier, the following is the delivery boys number [protected]. The delivery boy refused to come back when i told him that a stone was delivered instead of the phone and said he will not be able to give a refund and i need to contact snapdeal for...
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Address:400088

Dear customer, your RRN number for the refund of order [protected] is[protected], Thank you, Team Snapdeal. ************************************** The Above mentioned SMS from SNAPDEAL doesn't have any BANK details from which the Refund was initiated and you guys never processed the Refund, so accept the truth, I have attached my statement with this EMAIL and I WANT MY REFUND TODAY itself, I have waited enough for the refund, You people...
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Address:Mumbai City, Maharashtra, 400053
Website:snapdeal.com

Dear Support. I ordered -- samsung grand max 16 gb mobile worth Rs 95049 including shipping costs, on date 16oct 2015 at approx. 3.03and paid the amount by my Credit card on EMI (Credit card). After the transaction was completed. money was deducted from my account but the order was not placed and no order information or any confirmation is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE Bank...
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D
Diptiranjan jena
from Mumbai, Maharashtra
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Laptop

Address:560071
Website:Snapdeal.com

I purchased a dell 15..6 inch laptop and they gave me a 10 inch box .whether they have found a technique to minimize the laptop or did any magic to keep it in 10 inch box so horrible service you are providing no body should buy from snapdeal. Order ID: [protected]...
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S
sureshdixit
from Chandigarh, Chandigarh
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Not pleace my order no..my mob/email and cut amount our bank

Address:Dehradun, Uttarakhand

Sir, i place a order Glorious Fashion Black Faux Georgette Saree dated[protected] but have not sent confirmation on our email id and phone but debit our account Dena bank A/c 1548 amount 755 .sir please send confirmation message of our purchase...
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rajendra_theek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received 10% cashback amount

Address:Mumbai City, Maharashtra, 410209
Website:www.snapdeal.com

I ordered laptop on 28/07/2015 through order no [protected], paid through SBI debit card with 10% cashback offer, as per their notice and mail by customer executive, cash back should be received on or before 29/09/2015. i still not received the amount. After 1/10/2015, i mailed them twice about the issue, no answer from their end....
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M
mithu gupta
from Kolkata, West Bengal
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Doing fake business

Address:Kolkata, West Bengal, 700037
Website:SNAP DEAL

I had purchase a shoe insole from Snapdeal Brand MPRO-TECH ..but snapdeal delivered me non branded 3rd class quality and used product..after complains & after phone conversation they are supplied same product 3 times..its totally cheating business
we are online customer totally depend on description and display but we are not receive product as per display...
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Nidhi Gupta 6761
from Basi, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi 2 Prime Mobile Voice clarity and mike issue

Address:Kapurthala, Punjab, 144401
Website:www.snapdeal.com

Hello I had ordered Redmi 2 Prime mobile Phone on Oct 5, 2015 from SnapDeal which got deliver to me 6 days ago i.e.on Oct 10, 2015 . But I am getting complaints about my voice clarity(Mike problem) through this phone . I had not faced the same problem on any other device with same sim card. I have requested for refund but the snapdeal customer care executive called me up and they are stating that I first need to go the the customer service...
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SunilSaini783
from Pune, Maharashtra
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Not received the guaranteed 10% cashback

Address:Indore, Madhya Pradesh, 452010
Website:www.snapdeal.com

I have placed an order for a mobile phone "Microsoft Lumia 535" on Snapdeal.com on[protected]. Order number is [protected]. 10% cashback was guaranteed by snapdeal by[protected]. I have done online payment through ICICI net banking. I have not received any cash back till date. With Regards, Sunil Saini +91 [protected] Vijay Nagar, Indore (MP)...
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