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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 556

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N
Nipun Singla
from Gurgaon, Haryana
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Forgery in products.

Address:New Delhi, Delhi
Website:snapdeal

I Ordered a NIKE black & neon MAX AIR backpack on 7th october & i received the product on 9th october. i came to know that the product is a duplicate MAX AIR. I requested a return and replacement request with snapdeal and now the are saying that you should have complaint about this before, now we wont be able to help you. i want to register my complaint against snapdeal for selling forgery products at the original cost of original product....
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Address:Chennai, Tamil Nadu, 700001
Website:www.Snapdeal.com

I ordered (No.[protected]) for the item and I have not cancelled my order while I have already paid for the amount. From track record of the Courier I noticed that on 16.10.15 at 14.33:55 'Shipments arrives at Pickup center KOLKATA' and on 17.10.15 at 15:17:18 "Shipment at Delivery location KOLKATA" but from Snapdeal Track I notice that due to return by Courier on 17.10.15 at 04.27 AM my order has been cancelled. I d'nt understand how it has...
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Address:New Delhi, Delhi
Website:snapdeal.com

Vide Order No. [protected] I placed order for Eveready 7W(Pack of 2) LED Bulb with free 4Pc Eveready Ultima Alkaline AAA battery Item Code: DL059905, Sub Order No: [protected]. One packet was delivered to me on 18.10.2015 in the morning. I collected the packet and made payment. On opening the packet i found only two LED bulbs and 4Pc battery were not there. I reported this to Customer care immediately vide No.09740856. Today in the morning...
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A
Ajay01061991
from Pune, Maharashtra
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Not Refunded Money after returning Buyed Iten on Time

Address:Pune, Maharashtra, 411015
Website:www.snapdeal.com

I had buyed Mi4i from snapdeal on 22 september and due to technical problem in handset like battery over-heating issue I had retured on 2nd day itself and person from snapdeal came to pick the item in 2 days . On 3rd Oct my NEFT got confirmed and same was conveyed via Mail but as per 7 day return policy I am still waiting for my money to be credited to my account. I had mailed them 4 times and called 3 times but people from customer care...
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H
harshalshh04
from Mumbai, Maharashtra
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I Bought A ram of Rs2979 And it is not compatible and they no replacement

Address:400068
Website:www.snapdeal.com

Date 19/10/2015 it dint got Compatible with my motherboad and now they are saying it cant be replace or refunded and my money got stucked there however it is clearly mentioned that is is compatible with all motherboard and its ddr3 ram and, y motherboard of gigabyte supports ddr3 ramslot model is H55M-S2V f3 I want the replacement with limited extra charge As Applicable product Description (tested with all popular brands of motherboards...
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P
Phukun
from Bhubaneshwar, Odisha
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Cancellation of orders.

Address:753002
Website:www.snapdeal.com

I Mohammad Khalid placed orders for Sunflame Gas Stove & Jaquar make health facet. Subsequently I tried to cancel my order. But the website of Snapdeal directing me to contact customer care, but there is no such provision for cancellation in customer care....
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K
kiran n a
from Bengaluru, Karnataka
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Money deducted but order not showing in order history on Oct 19, 2015

Address:Bangalore, Karnataka, 560079
Website:www.snapdeal.com

Snapdeal.com — Snapdeal.com — Money deducted but order not showing in order history on Oct 19, 2015 I placed an order for VEGA-FULL FACE HELMET-CLIFF (BLACK LEATHER) on 19 October 2015 during sale worth Rs. 593.00. The payment was made through Sbi net banking via INB payU india. payment gateway reference no[protected]IG0AWEVDG7 but the order is not showing in my order history and i didnt have an order ID as it was mentioned that your...
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M
manishking1996
from patna, Bihar
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Didn't replace or return my product within 7 days

Address:Patna, Bihar, 800014
Website:Snapdeal.com

Sir I bought a strontium SD card But after 2 days it didn't work so according to trust pay I can return or replace my product within 7 days I applied for return my product within 4 days But he didn't replace or return my product My mob.no.-[protected] Order no.-[protected] Sub order no.-[protected] My imail id- [protected]@gmail.com...
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S
sansari79
from Mumbai, Maharashtra
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Not refuding money

Address:New Delhi, Delhi, 110025
Website:www.snapdeal.com

This is regarding d nuisance done n pathetic drastic condition of snapdeal team..Mainly d supervisiors which are not ready to listen n solve customer queries..

I ll make sure that from now onwards me n any of my known friends n relatives opt snapdael to buy anythng...

I purchased ap pulse black cotton tee order no. [protected] and slumber jill pyjama o no. [protected] on 3rd oct using debit card in d name of priya...
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R
Rakhi Upadhyay
from Delhi, Delhi
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Non refund of my product

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

Hi, i ordered American swan grey jeans on 28th September 2015 and it was delivered to me on 29th September i wasn't happy with the fitting so i placed a return request on 29th September itself and it was reversed pickup by NUVO EX on 30th September.Its been 20 days now i haven't got my refund. Everytime i call on customer care they tell the same thing that my request has been forwarded to higher authority bt still they haven't resolved my...
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S
Smruti Bhusan Patra
from Pune, Maharashtra
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Skullcandy earphone

Address:Pune, Maharashtra, 411057
Website:Snapdeal.com

My Skullcandy earphone which I bought from Snapdeal has gone faulty due to internal issue. Then I contacted the Service station they infor, ed me to send the product via courier. I sent the faulty piece, they have inspected and send me a reply email that the product is duplicate and I need to contact the seller. I contacted snapdeal customer care and informed the same issue sharing all the details with documents. Now snapdeal representatives...
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K
Karri Vinay Kumar
from Mumbai, Maharashtra
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Snapdeal misusing policies to attract Customers and cheating them brutally

Address:New Delhi, Delhi, 110020
Website:Snapdeal

I had bought infocus M530 on 29th sept...delivered on 4th October. Speakers are getting resound, mike is completely not working, touch sometimes not working n getting more heat with bad battery backup. So as per policy if consumer recevies defective product he can raise ticket for refund and he can get without a query. The same i had done. Snapdeal representatives told me they need written document from service center. I went service center...
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M
Mohamed ismail1
from Karaikkudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product infocus m350 phone dead in 4 days

Address:623517
Website:SNAPDEAL

Infocus m350 16gb black
purchase name (mohamed safiudeen)
order no:[protected]
item code:ha1400671
suborder no:[protected]
imei no:[protected]
(no responses in inocus and snapdeal customer care
so kindly recover my money in my account)...
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H
Haresh0514
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Cash back not received

I have purchased a Redmi 2 8GB White ITEM CODE: BD417357 through Snap deal via ORDER NO: [protected] and paid the amount through mud SBI debit card on 28.09.15.Your firm promised to give a cash back of 10 percent if payment is made through SBI debit card.But it is regretted Your firm has not create the amount in my account till date.If my matter is not resolved I have no option other than consumer court.So it is requested that my matter should...
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A
Abhishek Pokhriyal
from Noida, Uttar Pradesh
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Didn't receive the invoice

Address:New Delhi, Delhi, 110019
Website:snapdeal.com

I ordered a lenovo laptop (order id: [protected]) which was delivered to me on[protected]. I still haven't got the invoice copy of the product. PLEASE SEND IT TO MY EMAIL ID ([protected]@gmail.com) AS SOON AS POSSIBLE!!! IT'S EXTREMELY URGENT!!! Thank you...
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V
vireshanand
from Amritsar, Punjab
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Not refunding the money of defective yu yunique mobile

Address:Kanpur, Uttar Pradesh, 208008
Website:WWW.SNAPDEAL.COM

Sir,

Here is the conversation of buying YU YUNIQUE mobile from Snapdeal:

Snapdeal Orders
To [protected]@yahoo.in
Oct 12 at 9:40 AM


Hi viresh
Thank you for your order!
Here's a summary of your purchase. When we ship an item, we will send an update with tracking details.
Order ID: [protected] Placed on: Mon, 12/Oct/2015
Delivery Addressbr...
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J
jatinraj1
from Hyderabad, Telangana
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Instead of Vaporizer I received Thermocoat in pices

Address:Gurgaon, Haryana, 500004
Website:www.snapdeal.com

I have ordered scube heating pad & vaporizer- combo offer - item code- ha1361793 order no- [protected] suborder no- [protected] on dated 15.10.15 . I am shocked to see the heating pad is there but instead of vaporizer some pieces of thermocoat is there . I believe it was not by mistake as the size of pieces of thermocoat was intensionally made to match the size of vaporizer .Its not a matter of rs 348/- only but the trust and quality which...
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P
peter2011
from Noida, Uttar Pradesh
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Samsung grand max

Address:400104

I bought Samsung grand max last week.11th October 2015 On the second day itself I am facing lot of problem like, Speaker not working Keypad is not accurate Problem in battery backup I had already complained to snapdeal but there is no response. They told that 1week return available if any issue but til now no response . Please look into it My mobile number [protected]...
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D
Dharam13
from Chima, Punjab
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Complaint about not responding over cancelling order

Address:Ludhiana, Punjab, 141008
Website:www.snapdeal.com

I made an order for Intex Aqua 3G pro smartphone (Rs. 3499) at 9:23am 18.oct.2015 on this number ( [protected]) and just after that I found the same phone is being sold at cheaper price some where else. So I made a call at 9.48 am 18.oct.2015 to cancel the order. but No action was taken and at the evening, there is a msg came about that parcel has dispached and courier will be come within before 25 oct, 2015 This is just annoying and disgusting...
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J
Jiten Bhateja
from New Delhi, Delhi
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Not returning the product

Address:New Delhi, Delhi, 110088
Website:Snapdeal.com

I bought a Fastrack watch from Snapdeal, i requested return the next day as the watch was too big for my wrist. Got a call from Snapdeal and the guy over phone refused to return the watch as there was no fault from there side and the watch was delivered in perfect condition. Why are they not following their 7 day return policy here. Order Id: [protected]...
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