Snapdeal.com — Received fake product

Address:	Bangalore, Karnataka, 560029
Website:	www.snapdeal.com

Hi Team, I have ordered KULT 10 mobile from snap deal on Jan 1, 2016 at 3 pm and received that product on Jan 5, 2016. As I was not having phone, I have given my friend number to get the product for delivery. After using that product for 2 days by checking many things came to know that I have received faulty product so I raised a complaint on Thursday to return the product. As per snap deal policy, we can return the product if we find fault and raise complaint within 7 days from the day when we received the product. So I have done that, from Jan 7 onwards snap deal people said that they will send Technician to check the product, if its not good they will process for return but still now I didn't get any update on that. I have spoken with them more than 7-8 times but still there is no response from them. As I bought this mobile through EMI option, coming 16th first month of the amount will be deducted from my account so I cannot do anything with that so please help me with this. Moreover, I have waited for snapdeal people from last saturda y (Jan 9, 2016) to come and check the product & gave them the deadline that I am going for vacation from Thursday afternoon so requested them to come before Thursday Afternoon and call me on my mob # [protected] but still no response from their end. Every time If I call them, they are giving false commitment by saying something. In India, people used to say that use and buy indian products like that I bought this indian product but now I am in trouble. Like these things, make indian product are not worthy to use it. So we can conclude that no people are not making cause to the country.. only product owner / indian manufacture causing harm to the countries by selling false product. You may feel funny by seeing my comment by thinking why this guy is doing this for 8000rs but things are starting from the little point. Kindly take action on this. I am not sure how far you help me but however I am gonna post this until unless I get my money or someone will ban this indian product Kult