Snapdeal.com — Refund not happened

Address:Bangalore, Karnataka, 560019
Website:www.snapdeal.com

Purchased a Micromax 50 inches TV but it was Broken . It has been picked up from 10 days back but refund has not happened yet
Complaint Number[protected]
Reverse Pickup number - AWB R[protected]
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same here - customer care is useless
Dear Subbu(subbu_05),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
I'm contacting Customer Care Daily it has not helped me in any way.
Dear Subbu(subbu_05),

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Dear Suhasgm,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
Hi Subbu(subbu_05),

Our team got in touch with you and you confirmed that you received the refund.

Thanks,
Team Snapdeal
Hi,

I ordered a Micromax 50C3600 FHD / 50C7550 FHD 127 cm (50) Full HD LED Television With 1 + 2 Year Extended Warranty which they delivered a Damaged product, after that i returned back on 1st week of March and asked for the Refund but till now Refund is not credited to my account and when ever i call the customer care they will tell that it will be resolved and refund will be credited soon.

Order ID: [protected]

Suborder Id: [protected]

Amount is 29, 990

if i ask the customer care to send the email of the escalation they will say no and ask them to give to your manager they will say No. i am feed up with snapdeal.

i will wait till today to resolve the issue, if it do not get resolved then i will go for consumer court.

Never buy products in Snapdeal. they are fake.

thank you
suhasgm
[protected]
Dear Suhasgm,

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal

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