Snapdeal.com Complaints & Reviews

I had ordered a laser printer from FakeDeal(SnapDeal), on 13thFeb 2016. i paid through credit card of CitiBank, but after few hours i changed my mind and canceled it . but after few weeks, i could not see any refund information for my credit card, and called CC of snapdeal. The CC ppl assured me that it will be refunded in few days, and on 26th Feb they formally sent a mail of confirmation of refund from Snapdeal. on11th March i got my banks...

Hello all, please I order Guess watch for ladies, Model no is 15072L2 which is of MRP 13900 but I received model W0161L1 and I also send them pic of watch, which I have received but they continue to said they delivered right watch which is unacceptable and customer care guy name Mayan also not want to listen to client which is very dis respectful as per SNAPDEAL..

I am very disappointed as I need to gift watch to my wife and...

Order id:[protected]
I order sansui mobile on snapdeal and received defective peace i placed request for repacement on 4th march but no one would came at my home to take my phone for replace till now. I called customer care three times but no responce from you. Very bad experience from you i decided to not to buy any product from snapdeal tell everyone that you are big cheater...

I ordered a mobile HTC desire 326G (order no [protected]) and same was delivered on 04 mar 16. due to faulty product i requested for return on 05 mar 16(request no[protected], they not responded subsequently i call customer care four times. yet no resolution have been provided. No snap deal Representative visited or contacted me and nor they recollected the product....

My name is nilesh singh, my item code is dh175237, order no is [protected].I am trying to return my product but since last 10 days i am getting a new excuses from their sides.Now they are telling me that won't take the product back and i have forwarded the very next day about the returning of the product as i am not satisfied with the product and it is not matching my requirements.Not getting any responses from their end.And the amount is...

I have ordered dell inspiron 5558 through snapdeal. I got my delivery date 9 march 2016. But now from 10 march it showing no response and i am not getting my order. It is getting delayed. Today is 12th march and it is still not getting delivered....

I have forwarded the refund complaint but there is no such reaction from their side and i am talking to them since 10 days and they are telling that i have taken my complaint back as such i have not did it...

Raised return request on 13 Feb, snapdeal executive calls me and ask what problem you are facing. I share my problem.snapdeal send an engineer to check the phone either it is defective or not as engineer came and send report to snapdeal that the product is defective, after that snapdeal arrange a pickup.phone picked up on 20 th feb. And now problem starts
Today 12th of March till now my money not even initiated, I have called snapdeal...

Ref: order id:[protected]

Bought Infocus M370i through snapdeal, product came defective, sim slot is not working, raised return request for which job card is required from service centre.

Because it's hardware problem, they need to open phone and repair it in order to give jobcard.

I don't want my new phone to get repaired evn before using it.

So, No return without job card, br...

I have purcahsed a saree from snapdeal at 4th of march 2016 and after verification my order got confirm and showing reading for dispatch but after two days i got message and mail from snapdeal that your order has been cancelled due to technical issue...They cheated with me because order never cancelled after confirmation...So send me the product
order id-[protected] and [protected]...

I received a faulty product (Infocus M810) to be precise... It's headphone jack didn't work since I received it... It's been a almost a year since you guys did anything about it... I mean how long does one have to wait... I better hope it gets replaced in the coming days because if it isn't... I'm going to consumer's forum and screw the crap out of you guys in a lawsuit... It's really serious if you guys think you'll get to play around with...

I bought Micromax P290 8GB 3G Through Dongle Black product. The box was open also it did not had OTG cable and Earphone as displayed on the Snapdeal Website. I called six times they offered me Rs 300 then Rs 400 compensation yesterday. Later I got call today they were convincing that go to micromax customer care which is around 15-20 kms and check the device. I told them why should I go. Why should I take open piece, later they told that...

I purchased a battery shaver agaro wd651 from snap deal, when the box arrived the date of import shows july 2014, i called the customer care no to confirm if warranty will be given for 2 years from date of purchse, they said yes being 2 year old box i had a doubt so i asked them for the authorized servnce centre who will provide warrnty for 2 years. By sms they sent name of a engineering co, with great difficulty i found thier contact nos,...

Sir/Madam,

I have purchased a Hitachi 1.5 ton inverter AC from Snapdeal which was delivered to me on 8th February, 2016. After the Hitachi technician(Akram) came for installation of the AC on Feb 12, 2016, he found out that the outdoor unit's entire PCB board is missing! I immediately requested for a replacement. But, apart from few irrelevant calls from Snapdeal, we did not get any resolution till 26th February, 2016. I did...

I had ordered items form Snapdeal but due to some reasons, the order was cancelled without my confirmation and the amount I paid was transferred freecharge account. Withdraw to back option is not enabled for me in freecharge and I am not able to get my money back.
The only way I am can get my money back is to purchase something from snapdeal again.
There is complete negative response from snapdeal customer care and they are...

We have not posted any product to sell on snapdeal. But we are getting Mails & Message for open and unprocessed order !!!

on our mail id : [protected]@sanghavi.co.in
Mobile No: [protected]

We have not agreed to any of their terms to sell products on their website.

requested in November - not to bother us by sending mails.

thanks & regards,

Vishal Sanghavi
[protected]...

I had purchased Panasonic Eluga Turbo through snapdeal on 12.02.16 and found low network issue & low battery backup.
I informed snapdeal for this error on 14.02.16 and they replied to contact panasonic service center after 1 week. As per the instruction from panasonic we submit the phone twice first in Cochin and second in Banglore via Cochin centre.
I was shocked when I received the phone from Panasonic service center yesterday....

I ordered Lenovo vibe x2 with free battery case but i did not get this free battery case.So i want that concerned authority should take immediate action.
My order number-[protected]
My email id- rly.[protected]@gmail.com
Please provide me this battery case as soon as possible and reply....

Dear Sir/madam,

I ordered a induction based pressure cooker of pegeon from snapdeal on 04/02/2016. They sent me on 10th feb 2016 I returned it on 11 feb 2016 as The item which i had ordered was not the same as they sent. I made the payment COD. Again they sent me the same cooker which I returned.

Order ID: [protected]
Reference number: 19626303
Placed on: 4/2/2016 4:24 PM

I sent...

Had the worst ever online shopping experience ever.

I was to get my product i.e. Logitech X50 Bluetooth Speakers b/w 7th to 9th March, 2016 though it is 11th March, 2016 and I still haven't received the product. The complaint has been registered from my side thrice already namely Wednesday through Friday i.e. today morning. The complaint number being[protected].

All the four representatives that I have had the...