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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 493

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S
Seemavarshney
from Pune, Maharashtra
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Order ID: 12162689214

Address:Jaipur, Rajasthan, 302018
Website:snapdeal.com

I ordered Panasonic PT- LS26EAS1 LCD Business Projector of rs. 21, 690/- .
I have been delivered wrong product - Panasonic PT-LS26 DLP Projector.

The product delivered and the product mentioned in the billing are different. Its a case of forgery. I would like immediate actions to be takes regarding the issue

I would like a replacement. And if the actual product as mentioned on the site is not available...
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A
Aditya Gorantala
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Refund of v guard stabilizer

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

This is regarding an online order I placed on snapdeal.com. The Order ID [protected]. The product VGuard VG 400 Voltage Stabilizer for AC upto 1.5 ton was faulty and I initially asked for a replacement. Following is the case history:

1 Snapdeal team didnot agree to pick it up from home since per them it was outside coverage. My parents who were elderly couldnot and my request was turned down.
2 Snapdeal sent two addresses...
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J
janakshi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery

Address:560030
Website:snapdeal.com

Hi,

I have ordered on snapdeal.com on 29th Feb, 2016 for Pureit Marvella Ro+UV water purifier with order ID: [protected] and paid the amount of Rs 15360/- by debit card. But I got the delivery of the wrong product Prestige mist grinder on 7th March, 2016. Immediately I complained to snapdeal with the complaint reference number: 20463997. They asked for the images of the product. I also mailed them the images of the product...
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M
Mohd Sumeer
from Hyderabad, Telangana
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Wrong product - refund issues

Address:New Delhi, Delhi

I placed an order of reebok shoes oeder no-[protected] on 25 - feb &received on1-march but they delivered wrong product we asked for replacement they agreed to it pick up of product has been finished later they are telling they will not replace it they will refund it &for refund they require the NEFT Details .
Bank Name:-United Bank Of India
Branch:-Bholalpur
A/C Holder name:-Asfiya Tarannum
A/c no:[protected]br...
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R
rumesa
from Hyderabad, Telangana
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Return/replace

Address:110020
Website:snapdeal.com

I have ordered dress material, Iam not satisfied with the quality and size of the material, so I requested to replace with a quality product. But no response from snap deal, I called customer care many times but every time they said wait for 48 hours, till date Iam not getting any response from them, really unhappy with snap deal service....
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Website:www.snapdeal.com

I ordered Morphy Richards Vento PF Pedestal Fan worth Rs 2, 499 on date 9th Mrach 2016 at around 3:20 am and the amount was paid from my Federal Bank account via net banking.
The transaction was successful and money was debited from my account but the order was not placed and no order information is available on Snapdeal.com Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- Federal Bankbr...
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E
Eity
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudery ...used iphone 6

Address:Dehradun, Uttarakhand, 248001
Website:www.snapdeal.com

Invoice number - SDEF18/15-16/44503
Invoice Date - 26 Feb 2016
Iphone 6 16Gb
Item code - GC958369
Order no. - [protected]
Sub order no. - [protected]
IMEI NO. - [protected]Invoice is of 26th Feb 2016
& when went to Apple authorized centre, there it shows that this has been used on 14th dec 2015, as i phone warranty starts from the day of sim inserted.
(We have written by them that...
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T
tabassum farooquui
from Jahazpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not recived

Address:305001
Website:snapdeal

I have ordered amway hair skin &nails 60 tab order no. is [protected] but the product was non veg so i returned the product on 13 feb but snapdeal return the same product icancel the order .i have complaints many time but my refund not received snapedeal not responce me properly i am so irritate to cll many time but snapdeal not cll me complaints reference no, are 20167334 and 20352193 and 20548125 ......
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M
mahal37
from Nagamangala, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not servicing the return pick up even after repeated complaints

Address:Mysore, Karnataka, 570026
Website:Snapdeal.com

I had ordered Jindal 3 Burner Automatic Gas stove from Sanpdeal on February 2nd 2016. However I received the manual variant of jindal 3 burner gas stove and I immediately raised for the replacement stating wrong product was delivered. But to my astonishment, the same product was wrong delivered and that too after a much delay. They could not keep up to their words of replacing the product by 3-4 days at the first place. Now that I'd lost...
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O
Ompra41
from Bengaluru, Karnataka
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Used Fake and Rusted product delivered

Address:Bangalore, Karnataka, 560096
Website:www.snapdeal.com

Hi, I have placed an order for "Casio ED437 Edifice Robust Chronograph Watch" from snapdeal, order ID - [protected], sub order id - [protected], i was shocked to see that a fake, used and rusted watch being delivered to my address even after paying the money upfront. As usual the customer service was pathetic and asked me to go to nearest Casio showroom and have a written acknowledgement collected from them. Its either the customer care executive...
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J
Jannath arafath
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my replacement yet

I have ordered crazies multicolor frok order id [protected] placed on 6 feb 2016 suborder id is [protected]. Delivered on 11 feb 2016. Then I want to change the froks so I booked replacement order .courier pick the froks and gave the replace ticket.replace ticket id is 19296941. Bt still I didn't receive my replacement order.snapdeal didn't response my queries. I want my replacement immediately or refund my money.please solve my problem...
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A
Abhishek Bundela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered empty box instead of an item worth rs, 1490/- cod. ecom courier

Address:Jhansi, Uttar Pradesh, 284001
Website:www.snapdeal.com

Ordered an item worth Rs 1490/- via snapdeal.com. Recieved the parcel via ecom express courier. Paid COD. Package was opened and found an empty box instead of the item. Lodged a complaint against the retailer on their website in 27th feb. They made 2 phone calls to me to see what can be done. Two men from ecom courier came to see the empty package which they found to be tampered with white tape. They took snaps of it and had it in writing...
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T
Tender Cell KVAFSU
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return pick up of damaged product

Address:585401
Website:www.snapdeal.com

Myself bhagyasri, I had ordered HTC desire 210 mobile on-line through snap deal. when i received the product, it was found damaged. immediately i requested for return pick up on-line on 20.02.2016. till date the product is not picked up. in this matter, i called snap deal customer care but every time they will tell to wait for 48 hrs..
Order ID: [protected], Placed On 11 Feb, 2016 though email id bhagyasri.s.[protected]@gmail.com...
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R
Rajnh
from Kanakapura, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kajaria tiles that I ordered cancelled from snapdeal

Address:560036
Website:www.snapdeal.com

I have ordered 500sqft Kajaria tiles for 3300/- in snapdeal on 28th february(order ID: [protected], [protected]), but they cancelled the order and placed sub order themselves. But 2 days back they have cancelled sub order even though product is available. They says they are initiating refund but I need my product not refund.
I have done two orders and each order value is 3300 rupees and each have 500square feet quantity.
Snapdeal...
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A
alishaanjali92
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return not completed even after a month.

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I order ultimate nutrition prostar 100% whey from snapdeal(price was 4180/-), and I found that product wasn't genuine. I asked snapdeal for a return and first they said that they will refund only in freecharge account ( which I am not sure would be able to transfer to my bank account or not. and its been more than a month they have not done pickup nor initiated any process. I have been calling snapdeal customer care every day they say request...
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Hiteshverma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

Address:Faridabad, Haryana, 121001
Website:Www.snapdeal.com

I have purchased dlite 12w led bulb set of 6 on date. 6march 2016, offer price money 129+30rs shopping charges.order ID_ [protected].and I have a cll customer care no regarding for place my order and he said ur order is cancel and he said that place this order again and I am again order book then I am getting SMS ur order successful shipping 8march and I am cll again customer services and he said that your service is again cancel.and I am...
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rahul dang
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canon 1200d dslr

Address:Dehradun, Uttarakhand, 248001
Website:snapdeal

Ordered canon 1200d on 15th feb n claimed for refund with Claim ID: 19479101.they hv promised me to refund in 4 days n the refund was initiated on 29th feb as per snapdeal. but still i hvnt got refund....
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prabhuthenath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not as per specifications, defects in the product

Address:New Delhi, Delhi, 400602

My order id is [protected] and complaint reference no. is 20272758.

The iBall Slide 6351 Q40i delivered to me has following issues:

1. I ordered this product as it had HD screen as mentioned on the ad. Even the product box specifies the same. However, the tablet delivered to me has very poor display screen resolution/quality. It causes strain to eyes after using it for sometime. It is not HD.

2....
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yogesh sharma khamgaon
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed it already been 2 months

Address:Buldhana, Maharashtra, 444303
Website:www.snapdeal.com

Hi Yogesh,

Greetings from Snapdeal!

This is with reference to your refund request no. 17080618 for order no. [protected].

We have received your account details for processing refund in your bank account. Once refund will be initiated from our end, it will be credited into your account within 4 business days.

We request you to bear with us in the interim and we hope we have been...
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rsharmanzl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cash back process for purchasing done through hdfc in nov 15

Address:Ghaziabad, Uttar Pradesh, 201012

I placed an order on Snapdeal for Corfit Mattress and Prestige Pressure Cooker bearing order id [protected] on 2nd Nov 2015. At that time, there was an offer running on HDFC Bank credit card that on paying through HDFC bank credit card, customer will get 10% cash back which will be processed in coming days. But even after 5 months of order, I have not received any cashback from them. I raised a complain around 20 days back and they called...
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