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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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New Delhi District
Delhi
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110020

Snapdeal.com reviews & complaints page 494

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P
Piyush Bhoola
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7 day return policy and refund of payment.

Address:Bangalore, Karnataka, iain
Website:spandeal

Purchased videocon led tv on 16/2/16. videocon refused free installation and warranty as purchases made from snapdeal is not valid. cancelled order and asked for pick up and refund of payment. snapdeal issued return ticket no. 19943938 dated 25/02/16. nothing happended since then. no pick up and refund of payment till writing....
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R
rajat83
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoes bought online from snapdeal

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.snapdeal.com

We purchased a pair of reebok shoes from snapdeal on 7th Oct'15, these shoes have not been worn out many times but mesh fabric is tethered due to poor quality and we doubt that it is not an authentic reebok product since we have been using reebok shoes for long time now and never faced such problem, snapdeal has been contacted in this context but there is no concrete response to sort out this matter, I WANT REPLACEMENT WITH AN ORIGINAL PRODUCT...
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M
Milind Misra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No return/refund of the product

Address:Gurgaon, Haryana, 122002
Website:www.snapdeal.com

This Company claimed to return the product & refund the complete purchase amount if customer is facing problem in the product, I have done the same within specified taglines & have been following up for more than 29 days whereas they claimed to resolve the issue within 48 hrs from the date of complaint. I am calling them every time they make excuses and no positive response is coming. Brand Warranty is not covered under the product whereas...
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C
cmram24
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delivery issues with snapdeal

Address:560078
Website:www.snapdeal.com

Hi,
I am Ramesh, I booked Voltas 1.2 Ton 5 star 155 CY Split Air conditioner through Snapdeal, at the time of booking the product in online it says the product delivery is free to my home town (517526), I booked the product on 25th Feb 2016, the product is reached to Tirupathi by 5th March 2016. Delar called me on 5th March 2016 and said, come to his place and collect the product, but it supposed to deliver to my home. I tolled him...
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Kishore Babu Yarlapati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst pickup time in ecommerce history 22 days

Address:Hyderabad, Andhra Pradesh, 500004
Website:www.snapdeal.com

05:43 PM, 05 Mar, 2016
Item has been successfully picked up from you
03:35 PM, 04 Mar, 2016
Pickup for your order has been sent
05:26 PM, 10 Feb, 2016
Your item has been successfully delivered!
08:16 PM, 09 Feb, 2016
Courier could not deliver you order
10:34 PM, 04 Feb, 2016
Item has been given to the courier
04:50 PM, 04 Feb, 2016
Item is ready and waiting for courier...
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I
indian coder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intex cloud breeze defective product

Address:New Delhi, Delhi, 122001
Website:Snapdeal.com

I order intex cloud breeze this product manufacturing defect snapdeal 48 hours over no call for refund customer care very poor support...
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N
NischalMakar
from Delhi, Delhi
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Empty parcel and no refund

Address:New Delhi, Delhi, 110092
Website:www.snapdeal.com

Hi all

This is nischal makar

I had placed an order on 17th feb
Order id: [protected] (1 item) details
Placed on 17 feb, 2016

Burberry london for women by burberry 100ml 3.3oz
Need more help?
Status: order cancelled

As it delivered on 19th feb to my residence by go javas courier company, i had made the payment on line of rs 2649.

I received...
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A
Abdul Raffie Naik
from Delhi, Delhi
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Swipe konnect 5.1 8gb sandstone black 3g limited edition

Address:500032
Website:snap-deal

I order Swipe Konnect 5.1 8GB Sand Stone Black 3G Limited Edition form online through snap deal and the delivery of the items was done on 29 February 2016. on the same date i request a return request for above said items due to the reason the back camera of phone is so bad and the touch of the phone is slow and headphone connector is also not working. i requested you from the date of delivery of the item to return it. even i call to the costumer...
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M
mohitk27
from Noida, Uttar Pradesh
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Nikon en-el9a battery

Address:New Delhi, Delhi, 110008
Website:www.snapdeal.com

Hi I bought Nikon en-el9a battery from snapdeal. The product was delivered to me is not in working condition, Even it is not being charged in nikon charger, and not capable to switch on the camera as well. On the same day of delivery I raised request to return this battery and i mention the address to pick up the reverse. but till now there is action taken on this. I got the call from customer care department then the person was asking that...
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Address:365541
Website:www.snapdeal.com

Nova NGS 2455 3 in 1 Panini Grill, 2150/- rupee, & received damaged as per snapdeal we returned in his ahmedabad center. All tracking details are already share with snapdeal but they are not accept for receiving product & they are not returning money.

Regards

Harsh Kumar gupta
cell no. [protected]
mail i.d. harsh.[protected]@gmail.com...
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Address:Bangalore, Karnataka, 560066
Website:snapdeal.com

Hello,

I had ordered a product on 22nd of Feb
Order ID: [protected].

The order placed was of nearly 20K and today after the shipment was supposed to reach me by 2nd March it was delayed and I received it today. After Opening the Snapdeal plastic cover I checked the item that was shipped to me was an item which was priced at 15k to 16K because I read about the product before hand and I knew about the...
+1 photos
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D
DeepakSharma1
from Bengaluru, Karnataka
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Coirfit queen size health plus plus active mattress

Address:560078
Website:www.snapdeal.com

I had recently ordered Coirfit Qeen size Matress from Snapdeal over internet online. Upon receiving.. i did not like it. Or i would say it was not upto my expectation. Hence i did click on return option, so that the product can be returned. However it was not. No one called me or approached frm spnapdeal, infant, i only started calling them, i got call from Snapdeal backend support Team very next day saying product can' be returned, , if...
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T
trisanya
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Infocus m350 mobile

Address:Guntur, Andhra Pradesh, 522306
Website:gmail

I am buy in Infocus m350 mobile in 4 days back. In that time offer is idea 512 mb internet data offer in 2 months validity. But that offer not get in this time. Than how to get offer and any code in that offer. Please send me the solution....
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V
vikram.bhanu01
from Delhi, Delhi
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Complaint not resolved till time

Address:Gurgaon, Haryana, 122015
Website:www.snapdeal.com

I had purchased a mobile intex aqua power hd via snapdeal.I ordered on 11.02.16 & received on 12.02.16 but the product received was not matching to ordered description & it hangs so much. I raised complaint on 13.02.16. On 17.02.16 i receive call from snapdeal. They tell me some instruction & i follow the instruction. But the problem not resolved. Again i mailed on 18.02.16 that my complaint not resolved. Than they told me that they will...
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A
abusideek
from Bengaluru, Karnataka
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Snapdeal not refunded money

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Snapdeal not refunded money

Hi,

I have placed an order in snap deal, of buy 1 high back executive chair get 1 free. Order id: [protected], placed on 14 feb, 2016.

Product delivered on 20 feb, 2016.

As wrong and damaged item delivered to us, i have requested for return & refund on the same day of 20 feb, 2016. Reference no: 19717309,

But till now reverse pick up not...
+1 photos
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K
kkumarsingh
from Delhi, Delhi
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Freecharge cashback not credited to account

Address:110088
Website:www.snapdeal.com

I bought US Polo sock. There was freecharge cashback on the product for an amount of Rs 175 per three pair of socks. I bought the product and no freecharge cashback is received by me. I raised a complaint to Snapdeal with reference no 19117512 and no action has been taken even after more than 45 days. I called several time and they only say technical team is reviewing.

Be careful from such frauds....
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M
Mrk Sandeep
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Gionee mobile phone

Address:Lucknow, Uttar Pradesh, 226001
Website:snapdeal

I Have Purchased My Gionee f103 from Snapdeal.com It was delieverd on 17 feb 2016. and after that i found manufacturing defect . I have gone for replacement.atechanical person from snapdeal visited and tested it and packed it for further process. after that my phone has not been picked yet. i am making daily call to there cutomer care service. ihave done all the steps but they are talking there job very lightly . now they are giving sme excuse...
+1 photos
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K
Kapil Jain13
from Chennai, Tamil Nadu
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Policy & refund issues

Address:Mumbai City, Maharashtra, 400099
Website:www.snapdeal.com

I have ordered a Phone i.e Meizu MX5 on 25th Feb, 2061. I wanted to return the phone and have done all the procedure for return within 2 days of delivery. But I got a call from Snapdeal saying that product cant be refunded as there is no problem with the product. I explained them that i have not opened the seal of the box and even shared the pics of the same. Still they rejected my request. Whereas thier policy says that if the product is...
+4 photos
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P
Partho K
from Mumbai, Maharashtra
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They had cheated us.

Address:400064
Website:www.snapdeal.com

I had bought a Product, with order no [protected] under Refer and Earn scheme.
After delivery of product it was supposed to get freecharge wallet Amount within 10 days.
Almost 16 days had completed and after repeated complaint they wont resolve the case no.20187035
Its an worst service and customer cheating Program from Snapdeal.
Don't get Trap....
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C
Chirag Nagaonkar
from Gwalior, Madhya Pradesh
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Snapdeal

Address:396230
Website:snapdeal

Order ID: [protected] Reference no: 19752628 the product is under warranty of 1 year i done first call 20feb 2016 Snapdeal more 10 times every time I have tell the same problem to new Snapdeal Customer Support person and there tell me you get a call in 48 hrs from Snapdeal but totally useless never buy thing from Snapdeal ......
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