Snapdeal.com — Refund pending even after 27 days

Address:411033
Website:www.snapdeal.com

I returned a watch on 27th march. Today its 24th apr. Still i did not receive my refund. I gave many complaints against order id:[protected]. According to snapdeal product is not received at their end(Return receipt no:487607 for shadowfax delivery). How many days snapdeal need to get the returned product. I dropped many complaints in the website help section. I did not receive even a single reply on those complaints. I called them placed complains(Complain id:21397878, 22137731, 21638542,[protected]. I have spend around 100-150 rupees for phone calls with costomer care for 700 rupee watch. I think now its high time and i should go to consumer court for this.
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I did not receive any phone call or e mail regarding this. If they have proof please ask Snapdeal to send it again. Everyday I am checking my mails. Not even a single reply is given by snapdeal
Dear Ashwin( b_ashwin),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Received refund today. Thanks to Consumer Complaints. #PowerOfSocialNetwork :)
Dear Ashwin( b_ashwin),

Thanks for acknowledgement.

Regards,
Team Snapdeal

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