Snapdeal.com Complaints & Reviews

I have purchased my selfie stick combo pack selfie stick, mobile holder, aux wire but delivered time only selfie stick it is my third experience with snapdeal.com I place an order and it's not complete product delivered me... no: [protected] Suborder no: [protected]

I ordered of 2micromex canvak q380 on wednesday, after that i recieved my order on friday through gojavas courier service. When i opened the parcel, i found in it ghari sabun instead of phone, my complaint no are[protected], 04393283 on snapdeal.

I rajkumar
[protected]
[protected]@gmail.com
My order id on snapdeal - [protected], [protected]
Pls help me in this situation.

I ordered a Yonex Voltric Z-Force II on 18th July and delivered a fake Yonex Racquet on 21st. When I approached Snapdeal they was poor response initially and later started asking for a Jobsheet from a service centre. But there's no service centres for Badminton Racquets in the World! I approached Yonex for help they just simply acknowledged it's fake but refused help stating it's upto me and Snapdeal. But back in August 2014, they endorsed Snapdeal as their online partner.

I bought this tv and received it on 16th. . . Got d2h installed on 18th. Called lloyd customer care for installation, they no service to any product purchased through snapdeal. Okay. . . Since i just wanted table mount i did it myself.

Now the real excitement. .

Tv started flickering and emiting fumes from the back panel. Switched the power supply. Called lloyd customer care again and receive the same golden words for snapdeal.

Now i called snapdeal customer care. . . They took the complain as usual with their limited knowledge. The next days received a call from very rude lady. . . She asked me to call lloyd customer care. . . I said i did that first. . . I told her to replace the product. . . She said trustpay is jusjust our propaganda to fool people and snapdeal is not trustworthy.

I asked her what should i do now. . . Through the tv in garbage. . . She said whatever you want to do. . You can do. . Its your choice.

So after spending my hard earned money. . . I am now left with. Defective tv which i take a look everyday and regret my decision to purchase from snapdeal.

I purchased provogue pv shoes on the website. I was adviced delivery within 4-5 Days. I paid online using my debit card. Its been 12 Days since I purchased this product.Still, I havent received refund in my account. My mob no for product ref is [protected], Its very frustrating and disappointing when you are being cheated.

Hello, Bad experience with snapdeal for 2 consecutive Order ID : [protected] (Infocus M530 Smart Phone) and [protected] (Technotech USB Micro To USB OTG Cable).For Both the Orders faulty product shipped to me. Technotech USB Micro To USB OTG Cable - Ticket - ticket id is 04372732 Infocus M530 - Ticket - ticket id is 04011167. I have purchased a Infocus M530 mobile from snapdeal which is giving navigation key backlight flickering issue from receipt of product and just on the 7'th day it's actually stopped working completely and the speaker volume level got reduced considerably since then. Now I am stuck with a faulty product and such a important device like phone which is hampering both my official and personal life. I expected Snapdeal to resolve the issue by changing the faulty product with a new one as an but they denied. Now I am stuck with the faulty product with only 1 service center at my location and very far away from my work place which requires a day off from work to reach the center. Loosing time and money after choosing Snapdeal to buy a important device like phone. Highly regretting the decision now to trust Snapdeal team for quality product and after sales support. Want Snapdeal to change the fault Smart Phone product or refund money.

Order Id: [protected] Order Date: 6/28 I ordered a black sandals from Snapdeal (COD) website. There were size issues and hence I requested for an exchange which was accepted instantly by the vendor. I kept on waiting for the replacement but nothing happened for 7-8 days.Later i got to know that the order is cancelled without giving me any justification. I was upset so I called the customer care and they did not gave me any satisfactory answer but promised that they will be initiating my refund (550)- paid as Cash On Delivery amount and in addition to that they will also pay me 500/- extra for the inconvenience caused to me. At present I am still waiting for my compensation amount of 500/- which is still not reflecting in the account. I have a recording of the conversation as well. Multiple times i called customer care but they do not pay any heed and kept on asking for 1-2 days time for investigation. Latest Ticket# for this issue is: 04072626 No sense of customer satisfaction. First my order was cancelled without letting me know and know i am chasing them for something which was promised to me. Please look into it at the earliest.

From: Mr. Aman Goyal
Address: KOTRA ROAD
City/Town: RAIGARH 496001
State: Chattisgarh
Email: aman.[protected]@gmail.com
Email: aman.[protected]@gmail.com
Contact No. [protected]
Display Contact No. Yes
223.196.94.98 / 24/07/2015 / 2:47 pm
Publish: 1

Subject: Snapdeal sending duplicate product never buy from snapdeal
Value: 1620

I had order 3 Jazz Shower from snapdeal.com, the Seller Was Jazz. I Received A Damage Product. I Complaint to snapdeal but they were not taking the complain seriously. I Have got 3 year warranty from Jazz Corporation Pvt Ltd. Then I Login to Jazz.in Website and search for a number i got number from contact us Tab. Number Was:- [protected] and i complain for product issue that how you packed the product that i received in damaged condition, from that end they tell me that check the bill and check the seller when i checked the seller was Marine Sanitation. They told that we are also register in snapdeal as Seller and snapdeal take order on behalf of thier name and they supply local product from another seller this is the major issue they told that they had also complain for this issue before 2-3 months but snapdeal is busy making money. they cheat customer by sending local and duplicate product.
when i call to snapdeal and tell the issue that send me the original product they told that it is not possible to tell that you will get the product when i asked why?, they told that its not the mistake from our side. when i asked i will complain to consumer forum they talk in polite way but still they are telling that we can't replace. So i am complaining against it. Dont buy from snapdeal, worst experience i have ever had...
i am attaching order detail, i am attaching product images which i have get. i am attaching snapdeal showing 3 years warranty and i am attaching the bill i have received.
order no.:- [protected] dated:- 21 june 2015.
When i talk to jazz we have register ourself as JAZZ and I have purchase the product from Jazz seller Only and got the local product from marine sanitation with no warranty. Jazz told me that in their product there is a jazz logo. They Provide Jazz Printed Packing. But I Got a product in a local packing with nothing printed on it. and no logo on the product no warranty.
How to trust snapdeal after this happen.
i want original product not money to be refunded.

Hi
My order number [protected]
Refund reference number : kkbkh[protected]

I paid 899 rs but 100 rs rufund recived in my bank acc since 1 month ago i provide my bank detail for neft i called many time in helpline and also mail us with helpdesk but rufended only 100 rupee but not refunded my full payment if i call in helpline they allways give 4 bussines day time but not resolved my isue in tat time and now i cheaked my snapdeal cash acc its also neel so please resolve my issue as soon as posible

Sir. I submitted the request for SD cash return in my account but till today 24/07/15 we not received my cash. In between these days four or five time make a call to Snapdeal customer care always says please give me four days and demanding a bank details. This is so poor service. I spend 50rs. only on customer call center. Please take a action on my issue. My order no. [protected]. Please check all emails and call between 30.06.15 to till 24.07.15

My order id is [protected] This is my 3rd complaint on this forum against snap deal No step is being taken by snap deal to solve our issue. Snap deal online customer care executive are just posting false comments, saying problm had Been resolved But the reality is snap deal has not done anything in my matter They r just fooling us nd the members of forum. Snap deal is worst online shoping site They just show indifferent behaviour to their customers after delivery of order They just dont want to help customers They are providing wrong numbers . Disrespecting this forum No action has been taken by them regarding my last two complaints Even no action has been taken against the executive wHo have disrespected me.

I order the Paint Zoom Ultimate professional Sprayer on the 03:05 PM, Mon, 15 Jun, 2015 (Cash on delivery) on the 04:39 PM, Sat, 20 Jun, 2015 I received my parcel after open the parcel i found that the product is not the right one that I Order and I received ABS total Exercise, on the next day i made the return request but Till date no one from the snapdeal or the courier side came or initiate with the return even I have made several complaint and request for return. I have no other step but to complaint to the right Authority. They are not taking any steps for the return request of the wrong product, But they buy time from us for almost one months. The service they provide are not upto the mark. So please help me to solve this problem.

I have returned a Puma black contest sneaker. I also got refund for that product in sd cash. After that I asked their representative to transfer the amount to my bank account. But after that there was no money transferred to my bank account and also the money in the sd cash got deducted. Its been 1month now and I have not got the money till now.

This is Naveen Kumar. I have purchased Samsung Galaxy Grand Max 16GB in snapdeal i got delivery but only mobile phone was their in samsung box i did not get any accessories ( Battery, Charger, Earphones ) in that box seller was forget to keep that items in that box.

I have already sent few mails to the snapdeal company regarding my reimbursement of the amount and since they have not taken any action i am placing this complaint.I have bought a pair of bangles costing 290 from snapdeal but i returned the product to the company as i was disssatisfied with the product's quality.But yet now i haven't got back the amount that i have paid for the product.

purchased pioneer dvd touch screen car stereo in sept 2014 it was clearly mentioned that there will be 2 year service but pioneer is denying servicw as it is purchased from snapdeal.
mailed to snapdeal bul not given any informatin till now

RESPECTED SIR i have booked microsoft lumai 540 mobile through online . As per my request they have sent one article box to my address. i paid the some of rupees 8589/-- as demanded by you . when i opened the said article box i found one soap instead of cell phone .More over at that time the courier people also present . I immediately I had inform the same to them .they have provided one complaint number as :04216713 . and requested to send the photographs of the article and its contents. I am herewith attached the said photographs for your kind perusal and necessary action. in this connection i request you to take a appropriate action as early as possible and do justice to me or else i will suffer irreparable laws and injury which cannot be compensate in terms of money. Thanking You Sir, yours sincerely, O.SIVAPRASAD [protected]

At the time of placing order for purchasing Micromax Canvas spark Q380 mobile it was assured that 500mb permonth would be given free of cost provided Vodafone SIM is installed in the mobile. Vodafone SIm has been installed but both Snapdeal and Vodafone are now denying to pass on the offer, as promised. Order no is [protected] and date of billing is 8.7.2015.

I order following product, Order ID: [protected] (1 Item) View Order Details Placed on Sat, 20 Jun, 2015 Skullcandy JIB S2DUDZ-003 In Ear Earphones (Black) I have used my SD cash from my Snap deal account, later I cancelled my order and it is almost one month I didn't receive my cash back and I also emailed them but no proper response.

My name is Kamlakar Shete from Nashik I place my order of Clo via Set Of 2 Thongs-Yellow And Black Size: S and order No.is ID: [protected] Dt.18/7/2015 Yesterday i got my order but set of 2 Thongs i m got only 1 Yellow color Thong black one thong is not got pl.send me second one. sending you photo of parcel .I pay already full payment.