[Resolved] Snapdeal.com — Return of product and services

Reginald Thabah

from Aizawl, Mizoram

Address:

New Delhi, Delhi

I order the Paint Zoom Ultimate professional Sprayer on the 03:05 PM, Mon, 15 Jun, 2015 (Cash on delivery) on the 04:39 PM, Sat, 20 Jun, 2015 I received my parcel after open the parcel i found that the product is not the right one that I Order and I received ABS total Exercise, on the next day i made the return request but Till date no one from the snapdeal or the courier side came or initiate with the return even I have made several complaint and request for return. I have no other step but to complaint to the right Authority. They are not taking any steps for the return request of the wrong product, But they buy time from us for almost one months. The service they provide are not upto the mark. So please help me to solve this problem.

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Aug 7, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Neet Sharma

from Shimla, Himachal Pradesh

reliance pro 3 is network my city not avilival, plz retune my product

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Reginald,

We wish to inform you that product has been collected back from you and refund has been processed as SD cash.

Regards,
Snapdeal Online Team

rami1

from Rajahmundry, Andhra Pradesh

i ordered the pillows on 31 dec 2015. i get the pillows on 8th jan-2016. my product order no is :[protected]. the pillow which i get is a damaged one. when i place refund on my product they told me that my item cannot be picked up as my address lies outside our serviceable area. but the courier cost me more than the product cost. 1kg=450rs/- the item weigh 2kgs. so i am not going to send this via courier. i dont know what all you people can do i want my money back.

rami1

from Rajahmundry, Andhra Pradesh

i ordered the pillows on 31 dec 2015. i get the pillows on 8th jan-2016. my product order no is :[protected]. the pillow which i get is a damaged one. when i place refund on my product they told me that my item cannot be picked up as my address lies outside their serviceable area. but the courier cost me more than the product cost. 1kg=450rs/- the item weigh 2kgs. so i am not going to send this via courier. i dont know what all you people can do i want my money back.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear rami1

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team