Snapdeal.com — Snapdeal not returning the refund amount

Address:600073
Website:www.snapdeal.com

I have ordered Crompton Greaves Proton Mixer Grinder White And Blue (order id- [protected]) on[protected]. I got the product 15th Feb. They delivered to me damaged product and return the product the same day itself for replacement/refund. They picked up from me on 17th Feb and they updated as initiated the refund. I have called so many times to customer care and written complaint mail also. So far I did n't get any reply. I want my refund amount back. Kindly take this request as complaint against snapdeal
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Dear Jayapandiyan,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Added Order history details screen shot
Got a call from snapdeal on 3/3/2016 and they said refund will be processed within 48 hours. Still now I did n't get the amount.
Dear Jayapandiyan,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Still I am receiving fake statements from snapdeal regarding my refund. They are keep on telling as refund has been initiated and will take 4 business days or some time 48 hours. For last 20 days they are giving fake statements. Purchasing anything in snapdeal.com is like wasting of money and time. I have learned this and will teach my experience to others to aware of online cheaters like snapdeal.
Dear Jayapandiyan(Jayapandiyan Mani),

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal

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