Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14450
Resolved
9451
Unresolved
4999
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 495

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kkumarsingh
from Delhi, Delhi
Mar 7, 2016
Report
Copy

Address: 110088
Website: www.snapdeal.com

I bought US Polo sock. There was freecharge cashback on the product for an amount of Rs 175 per three pair of socks. I bought the product and no freecharge cashback is received by me. I raised a complaint to Snapdeal with reference no 19117512 and no action has been taken even after more than 45 days. I called several time and they only say technical team is reviewing.

Be careful from such frauds.
+1 photos
Snapdeal.com customer support has been notified about the posted complaint.
Dear Customer (kkumarsingh),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Customer (kkumarsingh),

Our team got in touch with you and informed that your order is not eligible for the cash back.

Thanks,
Team Snapdeal
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mrk Sandeep
    Mar 7, 2016
    Report
    Copy

    Address: Lucknow, Uttar Pradesh, 226001
    Website: snapdeal

    I Have Purchased My Gionee f103 from Snapdeal.com It was delieverd on 17 feb 2016. and after that i found manufacturing defect . I have gone for replacement.atechanical person from snapdeal visited and tested it and packed it for further process. after that my phone has not been picked yet. i am making daily call to there cutomer care service. ihave done all the steps but they are talking there job very lightly . now they are giving sme excuse our initation team is working . they are playing with customer emotion and need ...
    +1 photos
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear Customer (Mrk Sandeep),

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal
    Dear Sandeep(Mrk Sandeep),

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

    Regards,
    Team Snapdeal
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kapil Jain13
      from Chennai, Tamil Nadu
      Mar 7, 2016
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400099
      Website: www.snapdeal.com

      I have ordered a Phone i.e Meizu MX5 on 25th Feb, 2061. I wanted to return the phone and have done all the procedure for return within 2 days of delivery. But I got a call from Snapdeal saying that product cant be refunded as there is no problem with the product. I explained them that i have not opened the seal of the box and even shared the pics of the same. Still they rejected my request. Whereas thier policy says that if the product is unboxed then the return can be done.
      +4 photos
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Kapil (Kapil Jain13),

      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

      Regards,
      Team Snapdeal
      Dear Kapil(Kapil Jain13),

      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

      Regards,
      Team Snapdeal
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Partho K
        from Mumbai, Maharashtra
        Mar 7, 2016
        Report
        Copy

        Address: 400064
        Website: www.snapdeal.com

        I had bought a Product, with order no [protected] under Refer and Earn scheme.
        After delivery of product it was supposed to get freecharge wallet Amount within 10 days.
        Almost 16 days had completed and after repeated complaint they wont resolve the case no.20187035
        Its an worst service and customer cheating Program from Snapdeal.
        Don't get Trap.
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Partho(Partho K),

        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

        Regards,
        Team Snapdeal
        Awesome Reply from Snapdeal.
        Now they are taking U turn from case, saying the email ID does not Match.
        When we install SD app it ask for Invitation code and then we enter our Login ID for purchasing a Product.
        And here they says the referred email ID is different.

        Good way to make Money. we need to Learn from Snapdeal.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chirag Nagaonkar
          from Gwalior, Madhya Pradesh
          Mar 7, 2016
          Report
          Copy

          Address: 396230
          Website: snapdeal

          Order ID: [protected] Reference no: 19752628 the product is under warranty of 1 year i done first call 20feb 2016 Snapdeal more 10 times every time I have tell the same problem to new Snapdeal Customer Support person and there tell me you get a call in 48 hrs from Snapdeal but totally useless never buy thing from Snapdeal ...
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Chirag(Chirag Nagaonkar),

          Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

          Regards,
          Team Snapdeal
          Dear Chirag Nagaonkar,

          Hope you are doing good.

          We wish to inform you that your refund has been initiated from our end.

          Regards,
          Team Snapdeal
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            apurvasourav1991
            from Mumbai, Maharashtra
            Mar 6, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: New Delhi, Delhi
            Website: www.snapdeal.com

            It is regarding my order placed[protected], as order no.[protected] (Maybelline Colossal 12H Black Kajal 0.35 gm), the product has not yet been received and though Snapdeal updated in its' status that it had already been delivered on 06/02/2016.

            I have made complain on Snapdeal customer care no.but not yet received any confirm detail on my product. I have even tried to contact their (Snapdeal) courier partner after being guided by one of their customer service member but the courier partner didn't responded to my request. I have called up their customer care number a no. of times for my complain status but every time I have been requested for extra days' starting from 8 days' then 4 days' then 2 then again 4, 8... likewise but after non of the days I have received a satisfactory answer.

            Now its' already a month crossed, yesterday on 05/03/2016 when I called same request was made for another 8 days, which is very unappropriated for a leading firm to make such a worthless request even after 1 month.

            Now I want my money back.
            Mar 8, 2016
            Complaint marked as Resolved 
            yesterday snapdeal called and asked for 2 days' time to resolved the issue. Today I have received a mail from snapdeal from"[email protected]" in which they have confirm to initiate refund procedure. When I visited my snapdeal profile later, my refund was made but in their " free charge wallet" where on my next purchase same will be deducted, which is OK with me. thank you!!
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear Apurva(apurvasourav1991),


            Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.


            Regards,

            Team Snapdeal
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pooja Nashkar
              Mar 6, 2016
              Report
              Copy

              Address: New Delhi, Delhi, 110059
              Website: www.snapdeal.com

              Snapdeal make a sale of mobile accessories where a power bank is listed at 11rs and shows maximum discount when I open it for purchasing and submit my info and when I go for place order and payment option it shows 998rs instead of 11rs. when they can make these deals so why they prompt them I am totally disappointed from it
              +1 photos
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Pooja Nashkar,

              We regret the inconvenience caused to you. Kindly drop us an email from your registered email ID at [protected]@snapdeal.com along with details of your concern and your contact number so that we may better assist you.

              Regards,
              Team Snapdeal
              Dear Pooja(Pooja Nashkar),

              We have not received the requisite details on your concern. Kindly share your registered email id or contact number with us on [protected]@snapdeal.com so that we may assist you further.

              Regards,
              Team Snapdeal
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Raksheet Bhat
                Mar 6, 2016
                Report
                Copy

                Address: Dakshina Kannada, Karnataka, 575025
                Website: snapdeal.com

                I placed my order on 28th of February. It's been around 7 days and my damn product hasn't been delivered yet. This is very frustrating and I don't think I'll order from snapdeal again because if their poor delivery.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Raksheet( Raksheet Bhat),

                We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                Regards,
                Team Snapdeal
                Dear Raksheet( Raksheet Bhat),

                We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                Regards,
                Team Snapdeal
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kdkbbhatia
                  from Gurgaon, Haryana
                  Mar 6, 2016
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110058
                  Website: www.snapdeal.com

                  Hi,

                  I ordered revital capsules for my parents wherein I was promised to get 2 bottles each for my mother and my father ( 1 bottle individually cost approx Rs 270), I paid Rs 1090 to Snapdeal instantly, but as a result I recvd only 2 bottles whose market value is approximately Rs 500.

                  Clear case of Fraud, Cheating and scam.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Hi,

                  I ordered revital capsules for my parents wherein I was promised to get 2 bottles each for my mother and my father ( 1 bottle individually cost approx Rs 270), I paid Rs 1090 to Snapdeal instantly, but as a result I recvd only 2 bottles whose market value is approximately Rs 500.

                  Clear case of Fraud, Cheating and scam.
                  Dear Mr. Bhatia(kdkbbhatia),

                  We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                  Regards,
                  Team Snapdeal
                  Dear Mr. Bhatia(kdkbbhatia),

                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                  Regards,
                  Team Snapdeal
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    id2ma33
                    from Gaya, Bihar
                    Mar 6, 2016
                    Report
                    Copy

                    I ordered for a pair of puma shoes on 14th of Feb 2016 having made payment by my debit card. I got delivery on 19th Feb. The shoe did not fit well so i requested for a replacement on the same day. I was asked to send the product by courier which i did. But till date there is no update / action. The courier company (DTDC) says that the courier is lying at their office as it has been asked to "HOLD".
                    Worst service experience. Expected much better from Snapdeal. Thinking of going to consumer court.
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear Customer( [protected]@rediffmail.com),

                    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                    Regards,
                    Team Snapdeal
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sunil Kumar Chaudhary(skc)
                      Mar 6, 2016
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110047

                      I purchased a mobile phone from snapdeal online shoping.Mobile phone name is Infocus m350. In mobile lots of problem like speaker, camera & battery.They are not good and they are not working properly.I called many times to snapdeal but they are not giving any responce.They are lying.My mobile no. is [protected]
                      +3 photos
                      Snapdeal.com customer support has been notified about the posted complaint.
                      pls solve my problem hurry
                      pls solve my problem
                      Dear Sunil (Sunil Kumar Chaudhary(skc)),

                      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                      Regards,
                      Team Snapdeal
                      My mobile no. :-[protected]
                      ITEM CODE:-DB5328620
                      ORDER NO. :-[protected]
                      SUB ORDER NO. :-[protected]
                      SNAPDEAL REFERENCE NO. :[protected]It's like a snapdeal complaint no.)
                      Snapdeal complaint status ID:[protected] this no. gave by consumer forum)
                      I'm so sorry.It is my fault that I saw this message you gave me in my gmail id but I didn't understand this message and please solve my problem hurry this phone create a lot's of problem for me
                      Thanking you

                      Mobile phone - Comment #2332950 - Image #0
                      Mobile phone - Comment #2332950 - Image #1
                      Mobile phone - Comment #2332950 - Image #2
                      Dear Sunil (Sunil Kumar Chaudhary(skc)),

                      Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

                      Regards,
                      Team Snapdeal
                      Hi Sunil (Sunil Kumar Chaudhary(skc)),

                      Our team got in touch with you and informed you to share the DOA latter from brand service center if the product have any defects.

                      Thanks,
                      Team Snapdeal
                      Helpful
                      Found this helpful?
                      6 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vijaykrish80
                        Mar 6, 2016
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110001
                        Website: www.snapdeal.com

                        When i found orders of which their price decreased,
                        I placed order normally and paid.
                        But after sometime it get cancelled with message showing
                        "Verification failed, order cancelled"
                        This is present scenario in snapdeal

                        They cancelled so many of my orders and simply say
                        "Sorry its due to technical glitch"

                        There is no customer policy in this.

                        Please file a complaint against whole snapdeal team for not fullify customer orders and cheating customers and play with our feelings

                        They must be paid fine in the court of justice

                        Thank you

                        I am attaching all of my orders cancelled by Snapdeal. Look into this
                        +8 photos
                        Snapdeal.com customer support has been notified about the posted complaint.
                        They still didn't update the price also even after it is price error.

                        Are they working or sleeping in office ?

                        Snap[deal is the first worst e-commerce company in India
                        Dear Vijay (vijaykrish80),

                        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
                        Snapdeal still won't change

                        Again snapdeal the worst one cancel my order.
                        Order id: [protected] (1 item)
                        Placed on 11 mar, 2016.

                        If you wont take action let me know

                        They didn't fulfill customer orders - Comment #2332340 - Image #0
                        Hi Vijay (vijaykrish80),

                        Our team got in touch with you and informed you to place a fresh order.

                        Thanks,
                        Team Snapdeal
                        Hellow sir,
                        first i tell you i love it snapdeal very much before some time i
                        placed my order in snapdeal website i place my order at night with
                        payment mode net banking my order sucessfully placed but in your side
                        i received message in mobile and email to my mail id your order is
                        cancelled so i shock and i contact multiple times your custumer care
                        team your team tell me your account blocked you may create new account
                        and new mail id so i use this account lifetime so please sir i request
                        you please unblock my account i love it snapdeal so much

                        "After closely reviewing your account, we have found some transactions
                        that do not pass our internal checks. As a result, we are cancelling
                        your order and closing your account. Please note that all other open
                        orders and refund claims on this account have also now been cancelled.

                        Going forward, you will not be able to make any transactions using
                        this account. You are also strongly advised against operating a
                        co-existing account or opening a new account to place orders. Both
                        such accounts will also be blocked"
                        my snapdeal ragistered mobile number [protected]
                        please sir unblocked my account i place my order any order its show me
                        verification failed order cancelled sir please help me i requested you
                        sir please unblock my account and my question this also why my account
                        blocked? for any reasion so please unblocked my account and i provided
                        you complane number 27396849 this is my complane number of my account
                        please reply and touch with me by mail or contact my mobile number
                        [protected]
                        regards
                        VISHWANATH VERMA

                        They didn't fulfill customer orders - Comment #2515072 - Image #0
                        Dear Vishwanath Verma,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
                        I don't know why I have received this message from Snapdeal. They simply cancelled my order without any reason !!! Rajesh
                        "After closely reviewing your account, we have found some transactions that do not pass our internal checks. As a result, we are cancelling your order and closing your account. Please note that all other open orders and refund claims on this account have also now been cancelled.

                        Going forward, you will not be able to make any transactions using this account. You are also strongly advised against operating a co-existing account or opening a new account to place orders. Both such accounts will also be blocked.
                        Order ID: [protected] Cancelled on: Thu, 11 Aug, 2016
                        Refund Mode Timelines Amount
                        Freecharge Balance 1 Hour Rs 535
                        Snapdeal.com Customer Care's response, Aug 12, 2016
                        Verified Support
                        Dear rajeshrj,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
                        Yes I did receive a phone call and it was a huge shock. I was informed that my account will be closed due to some internal checks. I asked him what is the issue but no further explanation was given !!! When I asked to refund the money lying in my Freecharge account with Snapdeal, he told me Sorry, this amount will be lapsed. What's going on guys. How can you refuse to give me my money. Have I committed any fraud by buying some things from your site ???
                        Snapdeal.com Customer Care's response, Aug 13, 2016
                        Verified Support
                        Dear rajeshrj,

                        We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                        Regards,
                        Team Snapdeal
                        No update received yet. Also when I try to place an order it says - 'We are sorry to let you know that this order cannot be placed'.
                        Snapdeal.com Customer Care's response, Aug 18, 2016
                        Verified Support
                        Dear rajeshrj

                        We understand the plight. We will get the issue checked and update you at the earliest.

                        Regards,
                        Team Snapdeal
                        My account is still blocked. WHY ????????
                        Snapdeal.com Customer Care's response, Sep 10, 2016
                        Verified Support
                        Dear rajeshrj,

                        We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

                        Regards,
                        Team Snapdeal
                        what does mean "pending for varification" after payment?
                        Please find attached image and respond me [protected]@gmail.com

                        They didn't fulfill customer orders - Comment #2668244 - Image #0
                        Snapdeal.com Customer Care's response, Feb 28, 2017
                        Verified Support
                        Dear Ansari Ashique1971,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,

                        Team Snapdeal
                        I placed order normally and paid.
                        But after sometime it get cancelled with message showing
                        "Verification failed, order cancelled"
                        This is present scenario in snapdeal
                        I want my money return if dont have product

                        They didn't fulfill customer orders - Comment #3166924 - Image #0
                        Snapdeal.com Customer Care's response, Jul 27, 2018
                        Verified Support
                        Dear Nishigandha,

                        Hope you are doing good.

                        We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.

                        Regards,
                        Team Snapdeal
                        I placed order normally and paid.
                        But after sometime it get cancelled with message showing
                        "Verification failed, order cancelled"
                        This is present scenario in snapdeal
                        I want my money return if dont have product

                        They didn't fulfill customer orders - Comment #3530918 - Image #0
                        Snapdeal.com Customer Care's response, Sep 11, 2019
                        Verified Support
                        Hi Bhole,

                        Your refund has been processed from our end and soon you’ll have it in your account.

                        Regards,
                        Team Snapdeal
                        Helpful
                        Found this helpful?
                        13 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          benaifer.karkaria
                          from Mumbai, Maharashtra
                          Mar 5, 2016
                          Report
                          Copy

                          Address: Mumbai City, Maharashtra, 400708
                          Website: Snapdeal.com

                          I ordered a toaster from Snapdeal and wasn't satisfied with the size. I called the customer care to check if the toaster can be returned. The executive told me that I can surely return it as I'm not happy with the size and guided me on the steps to follow to return it. I followed his instructions and logged a request to return. Also, since the executive had said that I can surely return, I placed an order for a bigger toaster from another website. But, within 48 hours, I received an e-mail from Snapdeal that my return request is cancelled as electronic items cannot be returned under the Snapdeal returns policy. I was confused and called the customer care again and this time, an executive told me that I should have read the return policy before buying the product. When I told her that the product detail page didn't mention anywhere that the product cannot be returned, she didn't have an answer and kept insisting that they cannot accept the product back. I raised this with Snapdeal's Facebook team as well and they called me the next day, apologising for the wrong information given by the first executive and very rudely telling me that NO WAY will they accept the product back no matter whose mistake it is. Now I have received the toaster from the other website too and have suffered a loss of two toasters because of misleading information given to me by Snapdeal's first customer care executive.
                          I had also ordered for a XXL bean bag and when it was delivered, I was not happy with the size as it was too small and everyone in my office as well said that it is way too small for a XXL claim. I placed a return order and once again my request got rejected for this product too without a valid reason.
                          Why is Snapdeal cheating people? Why should I suffer a loss because of wrong information provided to me by your customer care? He should have informed me on the first call itself that I cannot return the toaster. At least, I wouldn't have ordered another toaster from a different website because of the wrong information he provided.
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Benaifer(benaifer.karkaria),

                          We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                          Regards,
                          Team Snapdeal
                          Dear Benaifer(benaifer.karkaria),

                          We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                          Regards,
                          Team Snapdeal
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kuldeeplaw
                            from Delhi, Delhi
                            Mar 5, 2016
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110085
                            Website: Online ahoping site

                            I kuldeep singh purchased a sandisk pendrive from your shoping site snapdeal and unfortunatly its my last purchase from your site, it was a 64gb sandisk pendrive i purchased on 08/02/2016. Order id is [protected].

                            I loss my most improtant data which is very pericious for me becuase of your product, i called sandisk global custmer care for this issue of data loss because of sandisk company but they provide me the information that is pendrive is not tha original product its a fake product .

                            The sandisk global also send me the mail regarding this that the pendrive with serial no.this is not the one which is manufactured in there company and thus fake.
                            And the snapdeal executive is saying that replacemnt perioid is only 7days what are you saying you are giving me a fake product and saying that the product replacemnet period is over
                            +1 photos
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Kuldeep (Kuldeeplaw),

                            Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                            Regards,
                            Team Snapdeal
                            Hi Kuldeep (Kuldeeplaw),

                            Our team got in touch with you and informed you to share the written document from brand.

                            Thanks,
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dhivya Raksha
                              Mar 5, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 600124
                              Website: snapdeal

                              I have ordered At499 polyester blended shrugs for 99 rupees. Its a combo of two shrugs but I got only one for the price of two. There is no resolution provided and they are not taking calls too. The website cheated me once and its cheating again..


                              No responsible superiors
                              No proper backend team
                              Irresponsible customer care
                              +1 photos
                              Mar 14, 2016
                              Complaint marked as Resolved 
                              Refund was provided for the products they have not delivered. Took around a week to resolve the problem. None of the superiors called. I did not ask for the refund but they provided refund instead of providing the extra products
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Dhivya Raksha,

                              We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                              Regards,
                              Team Snapdeal
                              Dear Dhivya,

                              We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                              Regards,
                              Team Snapdeal
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nikhil Gurav
                                from Mumbai, Maharashtra
                                Mar 5, 2016
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 400006
                                Website: WWW.indianconsumercompailent

                                I have buyied the hi bird cycle in the month of December 25 2015 in the month of February the rod came out from the suspension I request you to send the repairer to repair the cycle as soon as possible before I take any action on your company
                                +1 photos
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear Nikhil Gurav,

                                We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                Regards,
                                Team Snapdeal
                                Dear Nikhil

                                We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  priyapatil2504
                                  from Delhi, Delhi
                                  Mar 5, 2016
                                  Report
                                  Copy

                                  Address: 411001
                                  Website: snapdeal.com

                                  I had order Asus Zenfone 2 Laser 500KL from Snapdeal. I have received unpacked material and the handset was not found in the packing instead a piece of tile is found. Seal of mobile box is also opened already. After opening the box handset not found. Since date 29th Feb 16 i trying to reach to snapdeal regarding resolving my complaint but yet not received positive reply and refund of 9000/- is also not done by snapdeal. All the documents, photographs required are already submitted but still they are saying that it is in process. Daily they call and ask the same questions and also inquiry from snapdeal and courier people.
                                  My complaint ID with snap deal is 20169690
                                  +1 photos
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Today i have received call from snap deal call center and they are saying that refund will not be done as they have sent proper order. Being customer genuinely i have not received order and received a piece of tile instead of mobile handset. Yet i have not received any positive reply from Snapdeal or consumer forum.
                                  Dear Priya (priyapatil2504),

                                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                  Regards,
                                  Team Snapdeal
                                  Since last 8 days I am listening the same words and i am highly disappointed with the services and you are absolutely fraud and cheater people. Going to raise a police complaint and media complaint too...
                                  Dear Priya (priyapatil2504),

                                  Hope you are doing good.

                                  We wish to inform you that your refund has been initiated from our end.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raunak mehta
                                    from Mumbai, Maharashtra
                                    Mar 5, 2016
                                    Report
                                    Copy

                                    Website: www.snapdeal.com

                                    This company is the worst company to have ever shopped with.
                                    they DO NOT even have an email id registered on their website for the consumers to contact them.
                                    This is not the first time I have spoken to them over the phone or asked them to pay attention.
                                    I placed an order with them and they cancelled it on their own saying the product was not available.
                                    they took so long to inform me it was not available and just cancelled the order on their own.
                                    the product was showing available on their website when i placed the order.
                                    They are not even trying to get the product back in stock or follow up.
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear Raunak( raunak mehta),

                                    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                    Regards,
                                    Team Snapdeal
                                    Dear Raunak( raunak mehta),

                                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                    Regards,
                                    Team Snapdeal
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      somenathsingha
                                      from Gurgaon, Haryana
                                      Mar 5, 2016
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi

                                      Dear Sir,
                                      This is regarding the issue i am facing for last one month from Snapdeal.

                                      Order ID: [protected] done on 5th feb'16.

                                      wrong product delivered on 8th feb'16

                                      Complain no[protected]

                                      For last one month i am being assured with reverse pickup and i have called them almost 10 times for same and now they are asking me to do manual courier of the wrong product.
                                      This has caused mental harrasment and wastage of my time.
                                      Please help me resolve this issue and i need proper compensation of same.
                                      Regards,
                                      Somenath singha
                                      C/O Chanchal singharoy
                                      Mob-[protected]
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Somenath(somenathsingha),

                                      Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
                                      Dear Sir,

                                      The Snapdeal customer care person assured me refund of my amount in freecharge account but still money has not been credited in my account.
                                      Please do the needful.

                                      Regards,
                                      Somenath singha
                                      Mob [protected]
                                      Dear Somenathsingha,

                                      Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vishal tanaji jadhav
                                        from Pune, Maharashtra
                                        Mar 5, 2016
                                        Report
                                        Copy

                                        Address: Satara, Maharashtra

                                        My name is vishal tanaji jadhav, i am your regular old consumer, some days before i had given order for 15v LED bulb set of Rs 990 for home delivery, snap deal given me tracking no is[protected] . curial boy called me as on 28.feb 2016 your parcel has come then i went to meet him but nobody respond me there. after that day every day i am calling to currier boy he is just giving me lame excuses. but not giving my ordered parcel .

                                        ISN'T SNAP DEAL TAKE CARE TO HIS REGULAR CONSUMER ?????????

                                        Take some strict action against your Currier agency in karad dist satara, Maharashtra
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear Vishal( vishal tanaji jadhav),

                                        We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                                        Regards,
                                        Team Snapdeal
                                        Dear Vishal( vishal tanaji jadhav),

                                        We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit