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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 495

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A
apurvasourav1991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not been delivered even after 1 month and advance complete payment and wrong update provided on order status.

Address:New Delhi, Delhi
Website:www.snapdeal.com

It is regarding my order placed[protected], as order no.[protected] (Maybelline Colossal 12H Black Kajal 0.35 gm), the product has not yet been received and though Snapdeal updated in its' status that it had already been delivered on 06/02/2016.

I have made complain on Snapdeal customer care no.but not yet received any confirm detail on my product. I have even tried to contact their (Snapdeal) courier partner after being guided...
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P
Pooja Nashkar
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Power bank/its price drop

Address:New Delhi, Delhi, 110059
Website:www.snapdeal.com

Snapdeal make a sale of mobile accessories where a power bank is listed at 11rs and shows maximum discount when I open it for purchasing and submit my info and when I go for place order and payment option it shows 998rs instead of 11rs. when they can make these deals so why they prompt them I am totally disappointed from it...
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R
Raksheet Bhat
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Reebok dark green aviators

Address:Dakshina Kannada, Karnataka, 575025
Website:snapdeal.com

I placed my order on 28th of February. It's been around 7 days and my damn product hasn't been delivered yet. This is very frustrating and I don't think I'll order from snapdeal again because if their poor delivery....
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K
kdkbbhatia
from Gurgaon, Haryana
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Incorrect product

Address:New Delhi, Delhi, 110058
Website:www.snapdeal.com

Hi,

I ordered revital capsules for my parents wherein I was promised to get 2 bottles each for my mother and my father ( 1 bottle individually cost approx Rs 270), I paid Rs 1090 to Snapdeal instantly, but as a result I recvd only 2 bottles whose market value is approximately Rs 500.

Clear case of Fraud, Cheating and scam....
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I
id2ma33
from Gaya, Bihar
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My order 11748444753

I ordered for a pair of puma shoes on 14th of Feb 2016 having made payment by my debit card. I got delivery on 19th Feb. The shoe did not fit well so i requested for a replacement on the same day. I was asked to send the product by courier which i did. But till date there is no update / action. The courier company (DTDC) says that the courier is lying at their office as it has been asked to "HOLD".
Worst service experience. Expected...
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S
Sunil Kumar Chaudhary(skc)
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Mobile phone

Address:New Delhi, Delhi, 110047

I purchased a mobile phone from snapdeal online shoping.Mobile phone name is Infocus m350. In mobile lots of problem like speaker, camera & battery.They are not good and they are not working properly.I called many times to snapdeal but they are not giving any responce.They are lying.My mobile no. is [protected]...
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V
vijaykrish80
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They didn't fulfill customer orders

Address:New Delhi, Delhi, 110001
Website:www.snapdeal.com

When i found orders of which their price decreased,
I placed order normally and paid.
But after sometime it get cancelled with message showing
"Verification failed, order cancelled"
This is present scenario in snapdeal

They cancelled so many of my orders and simply say
"Sorry its due to technical glitch"

There is no customer policy in this.

Please file a complaint...
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B
benaifer.karkaria
from Mumbai, Maharashtra
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Cheating

Address:Mumbai City, Maharashtra, 400708
Website:Snapdeal.com

I ordered a toaster from Snapdeal and wasn't satisfied with the size. I called the customer care to check if the toaster can be returned. The executive told me that I can surely return it as I'm not happy with the size and guided me on the steps to follow to return it. I followed his instructions and logged a request to return. Also, since the executive had said that I can surely return, I placed an order for a bigger toaster from another...
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K
Kuldeeplaw
from Delhi, Delhi
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Fake product

Address:New Delhi, Delhi, 110085
Website:Online ahoping site

I kuldeep singh purchased a sandisk pendrive from your shoping site snapdeal and unfortunatly its my last purchase from your site, it was a 64gb sandisk pendrive i purchased on 08/02/2016. Order id is [protected].

I loss my most improtant data which is very pericious for me becuase of your product, i called sandisk global custmer care for this issue of data loss because of sandisk company but they provide me the information...
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D
Dhivya Raksha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial products received

Address:600124
Website:snapdeal

I have ordered At499 polyester blended shrugs for 99 rupees. Its a combo of two shrugs but I got only one for the price of two. There is no resolution provided and they are not taking calls too. The website cheated me once and its cheating again..


No responsible superiors
No proper backend team
Irresponsible customer care...
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N
Nikhil Gurav
from Mumbai, Maharashtra
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Broken front rod

Address:Mumbai City, Maharashtra, 400006
Website:WWW.indianconsumercompailent

I have buyied the hi bird cycle in the month of December 25 2015 in the month of February the rod came out from the suspension I request you to send the repairer to repair the cycle as soon as possible before I take any action on your company...
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P
priyapatil2504
from Delhi, Delhi
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About delivering product

Address:411001
Website:snapdeal.com

I had order Asus Zenfone 2 Laser 500KL from Snapdeal. I have received unpacked material and the handset was not found in the packing instead a piece of tile is found. Seal of mobile box is also opened already. After opening the box handset not found. Since date 29th Feb 16 i trying to reach to snapdeal regarding resolving my complaint but yet not received positive reply and refund of 9000/- is also not done by snapdeal. All the documents,...
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R
raunak mehta
from Mumbai, Maharashtra
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Innovative india luggage accessories - pack of 3

Website:www.snapdeal.com

This company is the worst company to have ever shopped with.
they DO NOT even have an email id registered on their website for the consumers to contact them.
This is not the first time I have spoken to them over the phone or asked them to pay attention.
I placed an order with them and they cancelled it on their own saying the product was not available.
they took so long to inform me it was not available and just...
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S
somenathsingha
from Gurgaon, Haryana
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Wrong product delivery and with no response of reverse pickup

Address:New Delhi, Delhi

Dear Sir,
This is regarding the issue i am facing for last one month from Snapdeal.

Order ID: [protected] done on 5th feb'16.

wrong product delivered on 8th feb'16

Complain no[protected]

For last one month i am being assured with reverse pickup and i have called them almost 10 times for same and now they are asking me to do manual courier of the wrong product.
This has...
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Address:Satara, Maharashtra

My name is vishal tanaji jadhav, i am your regular old consumer, some days before i had given order for 15v LED bulb set of Rs 990 for home delivery, snap deal given me tracking no is[protected] . curial boy called me as on 28.feb 2016 your parcel has come then i went to meet him but nobody respond me there. after that day every day i am calling to currier boy he is just giving me lame excuses. but not giving my ordered parcel .
br...
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R
rushya
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung hm1100 bluetooth headset product received 100% duplicate headset, delivered by agrotech rajkot

Address:Bangalore, Karnataka, 575101
Website:www.snapdeal.com

FRAUD CHEATING SNAPDEAL .Samsung HM1100 bluetooth headset recived by me is duplocate product delivred by Sri Sai AGROTECH, Rajkot.Bluetooth does not have any warranty card, User manual, not have brand name of samsung, accesories not there, only data cable for charging but it is Mi company cable, not having two hooks to wear headsets.OD ID [protected], Return ID is 20241995 is given but no response from past 76 hours BUSTARD Snapdeal not responding...
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Address:144001
Website:Snap DEal.com

I complain about my product past 3 months
But no remedy from the shop and seller
now i ask my money return past 20 days
this also no response
If i give a call to the customer care they said within 48 hrs we will give u but so many 48 hrs went
but i didn't receive my amount of 6, 260 and i spend more money for calling
strategy
i need my money and my expense for mobile also
My name...
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A
Amita Ghose
from Jaipur, Rajasthan
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My money is deducted but order not placed

Address:Kolkata, West Bengal, 700050
Website:www.snapdeal.com

I had ordered Zavlin Blue Casuals Slim Fit Shirts
Size: 42, I paid the money using my master card, the money is deducted but the order is not placed. it is showing thank you for using debit card in SBIZPG? at snapdeal_BD...
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K
kamal5117
from Mumbai, Maharashtra
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Delivered wrong product

Address:Ambala, Haryana, 133001

I have complained about delivery of wrong item. I have ordered a Strontium 32GB Pollex Pen Drive, but I received a Sandisc 16GB Micro SD Card, I have opted for a replacement. I want Sandisc 16GB Micro SD Card to be replaced with Strontium 32GB Pollex Pen Drive
I have written several time also called on snapdeal customer care which doesn’t work at all. Pls give me a contact No. of some responsible person in snapdeal, if these guys...
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S
subahsish
from Bhubaneshwar, Odisha
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T Shirt

Address:110066

I order a t shirt and it does not suit me and then iclaim my refund already 4 days gone but no refund...plz refund my 1200 asap.

my name rohit -[protected]...
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