Snapdeal.com Complaints & Reviews

I had order Asus Zenfone 2 Laser 500KL from Snapdeal. I have received unpacked material and the handset was not found in the packing instead a piece of tile is found. Seal of mobile box is also opened already. After opening the box handset not found. Since date 29th Feb 16 i trying to reach to snapdeal regarding resolving my complaint but yet not received positive reply and refund of 9000/- is also not done by snapdeal. All the documents, photographs required are already submitted but still they are saying that it is in process. Daily they call and ask the same questions and also inquiry from snapdeal and courier people.
My complaint ID with snap deal is 20169690

This company is the worst company to have ever shopped with.
they DO NOT even have an email id registered on their website for the consumers to contact them.
This is not the first time I have spoken to them over the phone or asked them to pay attention.
I placed an order with them and they cancelled it on their own saying the product was not available.
they took so long to inform me it was not available and just cancelled the order on their own.
the product was showing available on their website when i placed the order.
They are not even trying to get the product back in stock or follow up.

Dear Sir,
This is regarding the issue i am facing for last one month from Snapdeal.

Order ID: [protected] done on 5th feb'16.

wrong product delivered on 8th feb'16

Complain no[protected]

For last one month i am being assured with reverse pickup and i have called them almost 10 times for same and now they are asking me to do manual courier of the wrong product.
This has caused mental harrasment and wastage of my time.
Please help me resolve this issue and i need proper compensation of same.
Regards,
Somenath singha
C/O Chanchal singharoy
Mob-[protected]

My name is vishal tanaji jadhav, i am your regular old consumer, some days before i had given order for 15v LED bulb set of Rs 990 for home delivery, snap deal given me tracking no is[protected] . curial boy called me as on 28.feb 2016 your parcel has come then i went to meet him but nobody respond me there. after that day every day i am calling to currier boy he is just giving me lame excuses. but not giving my ordered parcel .

ISN'T SNAP DEAL TAKE CARE TO HIS REGULAR CONSUMER ?????????

Take some strict action against your Currier agency in karad dist satara, Maharashtra

FRAUD CHEATING SNAPDEAL .Samsung HM1100 bluetooth headset recived by me is duplocate product delivred by Sri Sai AGROTECH, Rajkot.Bluetooth does not have any warranty card, User manual, not have brand name of samsung, accesories not there, only data cable for charging but it is Mi company cable, not having two hooks to wear headsets.OD ID [protected], Return ID is 20241995 is given but no response from past 76 hours BUSTARD Snapdeal not responding

I complain about my product past 3 months
But no remedy from the shop and seller
now i ask my money return past 20 days
this also no response
If i give a call to the customer care they said within 48 hrs we will give u but so many 48 hrs went
but i didn't receive my amount of 6, 260 and i spend more money for calling
strategy
i need my money and my expense for mobile also
My name is Latha Rajamani from Chennai
My Order Id is [protected]
Sub Order No :[protected]
pls ask them to Return My Money
Shop Details: STB eRetail Pvt Ltd
Shop No:5, Gali No:5
New Ashok Nagar,
Jalandhar, Punjab- 144001.

I had ordered Zavlin Blue Casuals Slim Fit Shirts
Size: 42, I paid the money using my master card, the money is deducted but the order is not placed. it is showing thank you for using debit card in SBIZPG? at snapdeal_BD

I have complained about delivery of wrong item. I have ordered a Strontium 32GB Pollex Pen Drive, but I received a Sandisc 16GB Micro SD Card, I have opted for a replacement. I want Sandisc 16GB Micro SD Card to be replaced with Strontium 32GB Pollex Pen Drive
I have written several time also called on snapdeal customer care which doesn’t work at all. Pls give me a contact No. of some responsible person in snapdeal, if these guys really bother about customers. Or if snapdeal is in the market to cheat buyers and gobble their hard earned money then it’s okey with you guys.
They always say that we will arrange the return pickup today. It has been 8 days but no response from snapdeal.
Please take that product back as per your retun policy

Order ID: [protected] (1 Item)
Placed on 15 Feb, 2016
Kamal

I order a t shirt and it does not suit me and then iclaim my refund already 4 days gone but no refund...plz refund my 1200 asap.

my name rohit -[protected]

I Have Purchased My asus Zenfone Max from Snapdeal.com It was delieverd on 17 feb 2016. and after that i found manufacturing defect . I have gone for replacement.atechanical person from snapdeal visited and tested it and packed it for further process. after that my phone has not been picked yet. i am making daily call to there cutomer care service. ihave done all the steps but they are talking there job very lightly . now they are giving sme excuse our initation team is working . they are playing with customer emotion and need .

I returned a item to snapdeal on 16 feb but still i didn't receive my refund. they are asking for POD but when i went to post office they refused to give me POD now snapdeal saying that without POD they will not give me my refund. I mean that;s not right. I didn't expect this from snapdeal. Plz provide me my refund if you really didn't disappoint your customer.

Very worst company they say they will return products within 7days, i ordered gillechte mach 3 when isaw the price its mrp is 730 and cost price is 730and i compalined iam getting this product cheaper inmy local market and now they are not accepting my request when ihave not opedn my sealed box...Very worst service
my registered mobile no-[protected] subhasish behera

I am handicap person having polio in both the legs and it is very difficult for me to go otside.So I ordered "KS Vibra+sauna belt" from SnapDeal. But I got "SOBO vibra+sauna belt. I asked for replacement. I again got wrong & non-working product 2 times in replacement. Now SnapDeal CEO Mr Kunal Bahl is neither replacing nor refunding for the wrong & non-working product. I've sent 100s of mails to Mr Kunal Bahl. Also, in the revenge of my complaint SnapDeal CEO Mr Kunal Bahl has deactivated my FreeCharge account. I was having Rs 700 balance in my FreeCharge account.
My FreeCharge account should be activated immediately. Please help me.
SnapDeal CEO Mr Kuan Bahl is mentaly torchering and harassing to a handicap person with his team with an agenda and with very cleverness. They are troubling to me from last 2 months. Anybody can come & see that I am a middle class handicap person and 700 Rs matters a lot to me.
So, it is a humble request to you to please help me and activate my FreeCharge. Also, I request to please guide me in this matter that what can do now.
Hope you understand my problem & will help to a handicap person.
Thanks & Regard

I have ordered a davidson watch from snapdeal on 25 feb 2016 but then due to some fault i returned it to them .when they asked for my bank details i send the details via website/ email id / contact no. of customer care /email id of kunal bahl too but no response came.so plz help me .
my registered phone no. is [protected](hoshiar singh).

I purchased a reven screen guard for my redmi 1s phone, I have received a screen guard that does not match this phone. the camera holes are different and the screen guard is larger than the actual screen, They are not taking necessary action to provide return or refund of the product. ticket raised with snapdeal (Ticket Id:[protected]

My order id [protected] does not have the main item dr.morpen bg-03 meter. I have asked them to replace but they have not contacted me nor replaced the incomplete order.

I have gotten Kingston 8GB micro SD card (cllas 4) with Toshiba micro SD card adopter instead of Kingston 8GB micro SD card with micro SD card reader... My order number is [protected]. Please provide me my order that is card reader...

I have order Black cat Rechargeabale emergency charging light with charger Rs.286/- but i receive charging light with out charger i complaint 2 times they ask 48 hours time but there is no response after 48 hours. Please help me in this regard.

I had ordered the printer on 13th feb 2016 and paid the full amount. But after few hours later i canceled it due to some reasons.
till date i have not received my money back, and the order status shows status of "Readying for Dispatch" and " Order being canceled" both .
I have called numerous times to customer care, and they always say that they have forwarded the request to technical team and require 24 hrs .

Few days back one person finally called me from snapdeal and assured me of speedy solution and asked me to wait another 48 hrs., Now that time also gone, and still its seen as "Redyeing for Dispatch".

Order ID: [protected]

Sir,

I ordered a steelbird helmet from snapdeal on 23 feb 2016, before ordering i called their customer care and asked them if there is any issue with the helmet, for example if the helmet doesn't fit my face shape or doesn't suit my face shape, will i be able to return and get a refund for the same ? They said YES, hamare yahan 7 days easy return policy hai ( i also have an audio recording of this conversation )

when i got the helmet i tried it and the shape of the helmet was such that i was having difficulty breathing because it was too close to my nose, so immediately i gave a return request

It has been 6 days now and the snapdeal team is making a fool out of me everyday, i have to call them daily, no one takes the responsibility to call me, these 6 days they have asked me to send images, bill copy, barcode etc. and there has been no pickup.

now today i get a call from their team and they blatantly refused to take the product back
i have been troubled so much over past few days because of this

Please get me my refund sir.