Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 496

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijayknmodi
from Mumbai, Maharashtra
Report
Copy

Not Replacing and Refunding Money of Asus Zenfone max

Address:Ghaziabad, Uttar Pradesh, 201013
Website:www.snapdeal.com

I Have Purchased My asus Zenfone Max from Snapdeal.com It was delieverd on 17 feb 2016. and after that i found manufacturing defect . I have gone for replacement.atechanical person from snapdeal visited and tested it and packed it for further process. after that my phone has not been picked yet. i am making daily call to there cutomer care service. ihave done all the steps but they are talking there job very lightly . now they are giving...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
priya347
from Noida, Uttar Pradesh
Report
Copy

Didn't receive my refund..

Address:Pilibhit, Uttar Pradesh, 262122
Website:www.snapdeal.com

I returned a item to snapdeal on 16 feb but still i didn't receive my refund. they are asking for POD but when i went to post office they refused to give me POD now snapdeal saying that without POD they will not give me my refund. I mean that;s not right. I didn't expect this from snapdeal. Plz provide me my refund if you really didn't disappoint your customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subahsish
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of gillette mach 3

Address:753002
Website:WWW.SNAPDEAL.COM

Very worst company they say they will return products within 7days, i ordered gillechte mach 3 when isaw the price its mrp is 730 and cost price is 730and i compalined iam getting this product cheaper inmy local market and now they are not accepting my request when ihave not opedn my sealed box...Very worst service
my registered mobile no-[protected] subhasish behera...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AmitabhGarima
from Etawah, Uttar Pradesh
Report
Copy

Cheating & mental harassment of handicapped person

Address:302017
Website:www.snapeal.com

I am handicap person having polio in both the legs and it is very difficult for me to go otside.So I ordered "KS Vibra+sauna belt" from SnapDeal. But I got "SOBO vibra+sauna belt. I asked for replacement. I again got wrong & non-working product 2 times in replacement. Now SnapDeal CEO Mr Kunal Bahl is neither replacing nor refunding for the wrong & non-working product. I've sent 100s of mails to Mr Kunal Bahl. Also, in the revenge of my complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
savita.chauhan
Report
Copy

No refund after return of product

Address:ZIP code
Website:snapdeal.com

I have ordered a davidson watch from snapdeal on 25 feb 2016 but then due to some fault i returned it to them .when they asked for my bank details i send the details via website/ email id / contact no. of customer care /email id of kunal bahl too but no response came.so plz help me .
my registered phone no. is [protected](hoshiar singh)....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
frankie81
from Bengaluru, Karnataka
Report
Copy

Wrong product received and they are not taking necessary action

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I purchased a reven screen guard for my redmi 1s phone, I have received a screen guard that does not match this phone. the camera holes are different and the screen guard is larger than the actual screen, They are not taking necessary action to provide return or refund of the product. ticket raised with snapdeal (Ticket Id:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Irshad Ali
from Kolkata, West Bengal
Report
Copy

Incomplete order delivery

Address:Kolkata, West Bengal, 700019
Website:www.snapdeal.com

My order id [protected] does not have the main item dr.morpen bg-03 meter. I have asked them to replace but they have not contacted me nor replaced the incomplete order....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
jangbahadur
Report
Copy

Replace

Address:Allahabad, Uttar Pradesh, 211006
Website:www.snapdeal

I have gotten Kingston 8GB micro SD card (cllas 4) with Toshiba micro SD card adopter instead of Kingston 8GB micro SD card with micro SD card reader... My order number is [protected]. Please provide me my order that is card reader......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
ISHRAT BANU
from Pune, Maharashtra
Report
Copy

Not respond to my complaint

Address:New Delhi, Delhi, 758874704
Website:snapdeal.com

I have order Black cat Rechargeabale emergency charging light with charger Rs.286/- but i receive charging light with out charger i complaint 2 times they ask 48 hours time but there is no response after 48 hours. Please help me in this regard....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanjay.bissas
from Bengaluru, Karnataka
Report
Copy

Laser printer canon rs 6999

Address:560095
Website:snapdeal.com

I had ordered the printer on 13th feb 2016 and paid the full amount. But after few hours later i canceled it due to some reasons.
till date i have not received my money back, and the order status shows status of "Readying for Dispatch" and " Order being canceled" both .
I have called numerous times to customer care, and they always say that they have forwarded the request to technical team and require 24 hrs .

Few...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
R
Rajatmadan
from Muzaffarnagar, Uttar Pradesh
Report
Copy

Not giving refund

Address:Saharanpur, Uttar Pradesh, 247001
Website:snapdeal

Order ID: [protected]

Sir,

I ordered a steelbird helmet from snapdeal on 23 feb 2016, before ordering i called their customer care and asked them if there is any issue with the helmet, for example if the helmet doesn't fit my face shape or doesn't suit my face shape, will i be able to return and get a refund for the same ? They said YES, hamare yahan 7 days easy return policy hai ( i also have an audio recording...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chandan26
Report
Copy

Product not refund

Address:110054

I bought a cell infocus m370 on 24.02.2016 after viewing snapdeal
website. There have marked that 2 sim + memory card when i received the
phone it used at 1sim+ 1 memory card or 2 sim so i replied for cancellation
request i.e Ticket Id: 20020214 on 25.02.2016 but they have no any
response after 7 days they replied it isn't cover in return policy so pls suggest me what can i do...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra, 400002

Order ID: [protected] (1 Item) A return / replace request is under process (Ticket Id:[protected]

Hi,

I have received Item Ordered on 23rd Feb 2016. But due to wrong configuration in item I h ave cancel this order on same date immediately.

Processor of ordered item is : i5-5200U and I received pc with CPU Core i55250U which is totally mismatch.

Already today is 10th Day no body...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:176001
Website:snapdeal.com

I have placed my order for dell adapter amount 758 but my payment is deducted but order is not placed.plzz place my order or refund my money . my mail id is-nishantrajkasyap01gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
palireddy.b
from Hyderabad, Telangana
Report
Copy

Cashback not received

Address:Hyderabad, Andhra Pradesh, 500050

I have ordered Blue Star 1.5 Ton 3 Star 3HW18FA1/FA3 Split Air Conditioner in the month of september and cash back amount "1500" expected to receive is end of november, . I have made innumerable calls since 3 months, got innumerable false promises that the amount will be credited to my credit card within 48 hrs, got confirmation emails but nothing happens. I have made calls almost every week with only false promises.The reference number is...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kumar yokes
from Phagwara, Punjab
Report
Copy

Refund

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

I have contacted many time snapdeal customer care and executive told me we will resolve your issue 48 hours but no any responses and ihave received a call by snapdeal Executive and they told me that they are not going to provide me any refund or replacement and i am very unhappy this service...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
durgesh singh Rebel
from Delhi, Delhi
Report
Copy

It's a fraud company

Address:New Delhi, Delhi, 110018

General
Brand Samsung
Model GURU 1200 with SMART LED WATCH BAND
Form Feature Phones
SIMs Single
SIM Size Normal
Colour Black
Other Features Also With Smart LED Wacht Band
Call Features Call Forwarding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vimalchawla78
from Bengaluru, Karnataka
Report
Copy

User account deactivated and money not returned

Address:121006
Website:snapdeal.com

Hi Sir,

Snapdeal is really doing fraud work, they have disable my account and they are saying due to any inappropriate activities. Where they dont have any reason and example.

With one statement they have disabled. My money is stuck in FREECHARGE 1300 Rs. Its hardearned money and useless team is not giving satisfactory reply.

Regards

Vimal...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Chandigarh, Punjab, 160019

Order # [protected]
Product :- Selfieseven Combo of Black & White Wireless Mouse
Issue :- Pickup not done yet
Nobody came to pickup the package yet from my address.Last time I had a conversation over phone with Snapdeal Advisor about that, I readdressed my PINCODE to 700059 from700157.So now any national courier can pickup the product from my address....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishi Rockzz
from Hyderabad, Telangana
Report
Copy

Mobile

Address:506002
Website:Snapdeal

I bought the phone did not work and I have 370 of infocus m370i refund the tickect id 19789878 was made, but so far this is the ticket for me Response till thery...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy