[Resolved]  Snapdeal.com — They did not refund my amount yet since my ordered cancelled 20 days ago

Address:Pune, Maharashtra

Hi, I ordered one watch from snapdeal Order ID: [protected] (1 Item) View Order Details Placed on Fri, 24 Jul, 2015 Then i mailed to snapdea on date 19/o8/2015 asking status, they called me and said your ordered is cancelled after 25 days after ordered. Still they are asking 7 more day to process my refund. It has been almost month i am waiting for my refund. Guys please be careful buying/dealing with snapdeal. Since i ordered my order page showing me "in Processing" state . See attached screen. Regards, Ronak D. -[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Ronak Dhorajiya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi, I ordered one watch from snapdeal Order ID: [protected] (1 Item) View Order Details Placed on Fri, 24 Jul, 2015 Then i mailed to snapdea on date 19/o8/2015 asking status, they called me and said your ordered is cancelled after 25 days after ordered. Still they are asking 7 more day to process my refund. It has been almost month i am waiting for my refund. Guys please be careful buying/dealing with snapdeal. Since i ordered my order page showing me "in Processing" state . See attached screen. Regards, Ronak D.

Also Be careful from fake call - [protected](Suspected). They will ask you to provide Bank detail and will generate transfer ID and will ask you to go to bank ATM and perform cart to cart with generated ID to recieve refund.

They will ask you to perform this transaction in one our.

I got mail from this email ID - with transaction ID - ----product.[protected]@india.com
Dear Ronak Dhorajiya,

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
Hi Ronak Dhorajiya,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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