Snapdeal.com Complaints & Reviews

Dear Sir,
I am Purchase a Accu-Chek Active Glucose Monitor (Includes 10 Test Strips, 1 Softclix Lancing Device, 10 Sterile Lancets)"through snap deal on 17/08/2015 but after received this item its found manufacturing damaged, it i am lodging complain online for reverse pickup, they will arrange a pickup for dated- 19/08/2015, after completion reverse pickup of this defective product, snap deal official deny to refund my money. i am trying to call/ Email a lot of time even i am send them reverse pickup receipt through mail but they are still now not able to refund my money.

All the item on Snap deal are expire / defective / out dated

ORDER NO: [protected]
Date of Order Place: 17/08/2015
Product Name: Accu-Chek Active Glucose Monitor (Includes 10 Test Strips, 1 Softclix Lancing Device, 10 Sterile Lancets)
Amount: Rs:-1099/-
Reverse Pickup Date: 19/08/2015
Currier Name: JV Express

Regards,

Saswat Kumar Das
Mobile No-[protected]
Date: 27/08/2015

II am very unhappy with snap deal act. I have ordered for two product during sale and also pay for that. they were showing tracking of product for few days and suddenly they have shown delivered that product but their courier partner neither delivered the product nor contacted me and now they are refunding my amount. I am very unhappy with their service and in future I will not purchase any product from snapdeal as they are cheater.

Sir i have ordered a shoe through snapdeal but because of several reasons i have cancelled my order . i had paid through my credit card but it is not refunded yet my order id is [protected] (1 Item) View Order Details Placed on Sat, 15 Aug, 2015 Puma Wirko VS DP Black Casual Shoes

This is my 3rd experience with snap deal on the product quality. I have ordered for analog watch against order no. [protected], 09/08/15. Now when I tried to use the same the product found to be defective. Now I can return the same as delivery period crossed 7 days. This is mere cheating with customer after paying the amount to Snapdeal. The products are getting worst in quality.

Sir, My experience with snapdeal is not very good. I have placed order on 7 August and today this is 19 August no response was there from your side until I called u, and again false commitment that product will be delivered between 19 to 21 August, but till now no delivery. You know how much problem your this delay created for me. I am very disappointed.

I had ordered a shirt, and when I got the shirt it was not the size I ordered. so i had to file a complaint on their site and they refunded me as the sd cash credit, but before even ordering my item i lost my cash now i have 0 balance in my account.

I placed an order on July 28th order id: [protected], this was gift to my sister I had ordered it in her name and address, we did not received the watch I had ordered for I immediately requested for return pick up, till now I have not received the refund, every time I called snapdeal help line I was told its under process will receive the credit in 4 working days, today when I called today Customer service rep, floor manager told me that snapdeal received the item but unable to process my refund nor they can give me SD credit she doesn't know the reason . I requested her to send me an email explains the situation and mention that snapdeal is holding my cash Rs 2792. And promise to return at the earliest and she refused to do it. IS THIS CALLED CUSTOMER SERVICE, How can u guys hold my cash for 30 days and say we don't have any option to refund ur cash sorry

I have received a micromax canvas spark Q 380 grey on 21/8/15.but the earphone supplied with it was of Nokia company which is not compatible with the mobile. Please rectify the error .my order Id no [protected], sub order no.[protected].dt.19/08/15

I have ordered for a pari long green teardrop necklace set no [protected]. The necklace was delivered but it was defective. I have requested for return / replacement of the necklace set.So snapdeal has replaced this item. But it is more defective than the previous one. Now I have no faith on snapdeal. Pls return my money through bank transfer. KumkumBose

We have bought Sharp AC from snapdeal and it has stopped working within 3 months and we are keep on complaining to both sharp and snapdeal but no body is bothered to response. Customer is getting harassed to see the negative response of both the companies. please look into this matter .. NOTE:- Please don't buy SHARP products and SNAPDEAL is fraud.

I have ordered for gym equipments from snapdeal on 25th july 2015 ...i got the delivery date as 4th of august.i got the delivery on 5th but it was a partial delivery...on putting a complaint to snapdeal, they asked me to wait for few more days for the rest of the delivery to happen...like a fool i waited but nothing came.The cistomer service guys have nothing in thier hand.they only say to write on the mail and will get a callback.Let me tell you no one calls but they update thier record stating they called but client didnt answer. They gave me a mental trauma and finally decided to replace the package. Today I got the replaced package..you would not believe that this time I got even less product then before. This company is a torture.I want to sue this company for mental harassment.can anyone advice where to go. Uruj Patel [protected]

I ordered wonderchef induction diamond pan set.order no.[protected].delivery boy called me and said me to callback him, I did that then said come and take your item, I told him that I am busy at my home you come given address then he laughed and said sorry I cant hear you hear you 3 times.his phno is [protected].after that he did not come to me.next day I got message from snapdeal, that am not present my place so my order not reached to me.what is this...is this way you people handling you business?If yes, then next time I have to think twice before shopping from your we side.

I recieved jumbo roti maker in one number costs 1140 RS. from snapdeal on 13th August 2015.subsequently I found that product is faulty one. so, I made return request of same product on 14th August 2015.subsequently I provided my bank details to snap deal for amount refund in my account.now 10 days past, nevertheless neither product was picked up nor amount was refunded.for last 10 days I have been receiving assurance from snapdeal that it would be picked up and also every day pick up has been rescheduled and still is being rescheduled .due to this I m bound to be at home by keeping many vital engagements aside including my wife doctor appointment in cloud of its courier partner visiting uncertainty at my home.literally I am being exploited by snap deal. you are solicited to resolve my issue so I do not get mental harassment further and my trust on snapdeal remains intact

Hello sir/Madam, I am Nazil Momin I ordered 2TB external HDD on 18/5/2015 however I received 1TB. I have been complaining to the snap deal and no reply. As I am running small shop of repairing computers it caused very inconvenienced to my daily bread and butter. Invoice- [protected] Product- Samsung 2TB External HDD email id : momin.[protected]@gmail.com contact number: [protected] Your online request with reference number 06016582 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours. No reply yet please reply as soon as possible. Thanks in advance, Nazil, [protected]

Don't buy dr. aquaguard by eureka forces thru snapdeal.

After payment has been done by cod, wen I am trying to call w.r.t sms from snapdeal as below

"Your Eureka Forbes Dr. Aquaguard Magna HD RO + UV of Order [protected] is in transit. Upon delivery please contact Eureka Forbes at[protected]prefix STD code) for Installation/Demo and mention Seller Name - MAHAVIR CROCKERY HOUSE. Please check mail with subject INSTALLATION HELP for more info.

Following this one, wen I am calling from tamilnadu, it says that[protected]prefix STD code) for Install only valid within the seller city.

So wen I am trying to call local eureka. shop for Installation, they just frankly avoided me simply saying that " we install purifier that should be brought directly from us. Also if yu want to install, we will arrange, but it costs you around 900 rs. Also you should wait for 7 to 10 days.

WARRANTY WILL NOT BE COVERED

Thru SNAPDEAL PURCHASE.

Wen I am called SNAPDEAL,

They simply said,

SORRY..

Also In a couple of words, they asked me to simply return the product and close the issue.

Don't buy anything from snapdeal without complete knowledge.

Otherwise you will be cheated surely.

We are not money rotation machines..

They simply use our money for some days by hiding these issues from the CUSTOMER

Deeply dissatisfied.

Yesterday ie 20 Aug 2015, I tried to place an order for maxima watch but my bank transactions worth rs. 940 was successfull but my order was not placed because of some internal error. I am requesting snapdeal to have a look on this issue. My bank account name is: ICICI And bank account number is:[protected].

My name is anil kumar from gurgaon order id: [protected] (1 Item) placed on 15 august 2015 mobile number [protected] product quality is not good ... my intex led television speakers voice are not good ... speaker sound is broken not good sound so i want to replace the order

Dear Sir/Madam, i will recived xolo wind 8.1 mobile but it will be damage in down bottem in left&right side so u replaced a new fresh pice mobile immediately. (but all accessories cover and screch guard cover iwill opeaned) so i kindely request u repleased undamage mobile. invoice copey to be attached. i[censored] reply me at earliest we paying mode: icici credit card amt:4999/ mobile order date:20/08/2015. mobile recived date:21/08/2015. my mobile no :[protected] Pls contact.

I am pranavi Nambi([protected]). I placed an order on july 10th Nokia Lumia white and my order was not placed but money got debited from my account. Its been one and half month but money didn't reflect and this is very disappointing. I've been running after you people since july 10th and there is no response..Why dont you care about your customer problems??? Why so reckless???? Its really a huge amount for me and please go through my details and credit my money asap. Thanking you in advance. :)

I purchase snapdeal order no [protected] mobile zen 105 firfox smart with tlx 2200 mah power bank black. but I recieved only mobile zen 105 firfox smart and not recieve tlx 2200 mah power bank black in the package. so I request sand my tlx 2200 mah power bank black.