Snapdeal — Faulty product and not processing for return or refund | |||||
I have ordered wrist watch through snapdeal (order no - [protected]) worth 1200 but i received a 5 rs. soap. i filed a return request and they have closed it saying that you will not get the refund as product sent to you was genuine. If they have sent correct product and i have received wrong product they should check on the matter with either seller or courier partner. Where the thing went wrong must be snapdeal's responsibility. This is the cheat they are doing and harassing the customer. Don't buy product from snapdeal if they cant resolve such issues. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Haris Sid,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal