Snapdeal — I ordered a vans era sneaker, but all i received was an empty box.

Address:	New Delhi, Delhi, 110020
Website:	snapdeal.com

I ordered a vans era sneaker.
Order i'd - [protected] on 13 may on cod. The mrp was 2999, but i got it for 1508. So, i thought of buying the shoe here instead of flipkart, as it was proving to be a better deal. But when i received the parcel on 21 may, it turned out to be empty box, i immediately raised a complaint in snapdeal, they called me and said the problem will get resolved in 24 hours, next day, i called them again but said it will take 48 hours, i called them 5 days later, they asked me to wait after that there was no way to raise complaint, magically the option was vanished. No luck in contacting them from my side. Now it has been more than a month. I'm tired of waiting and wasting my time. I just want my money back asap. And now, i completely lost faith in snapdeal and your customer service sucks.

My email is - maroof. [protected]@gmail.com
My phone number - [protected].