Snapdeal-Online Trader In India — Refuses to pay my refund amount

logupradeep

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

My name is logupradeep i ordered a data card worth rs1586 on 24/9/15.when i found the delivered product is faulty i returned the product after two days .they promised me to refund my money within 15 days.after returning the product i waited more then 32 days i didnt got money yet.i mailed my account details, shared my bank statement, called them number of times, filed complaints and there is no valid response .after facing a huge disappointment i decided to file a complaint against their customer service.my order id is-[protected].i attached my order invoice .please help for my justice .my contact no: [protected] and my email id: [protected]@gmail.com.

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Comments

logupradeep

from Mumbai, Maharashtra

[protected] this is my order id if i am given my refund i surely approach the consumer court with in a day.and will not leave this as the rest of your customer s do.i have recorded all the calls answered by your customer care, emails, return bills, bank statement in voice and provide in the court if necessary.
Thank you.

logupradeep

from Mumbai, Maharashtra

If i am not given my refund

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear logupradeep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear logupradeep
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal