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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 545

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A
Ashwin Kumar R
from Thiruvananthapuram, Kerala
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Item not cancelled by snapdeal

Address:Palakkad, Kerala, 678001
Website:www.snapdeal.com

Hello sir, I have a ordered a product on[protected]order id: [protected]), and i canceled the product on[protected].when i canceled the product the item was not shipped only invoice was generated, i contacted snapdeal and explained i didn't want the product to be shipped as i was traveling outside india due to emergency, but they shipped the product and asking me to return the product later.so my money would be with them till the product...
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R
rashink
from Gurgaon, Haryana
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Poor delivery service with your courier partner

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:gojavas.com/ and www.snapdeal.com

I have ordered 3 product on snapdeal on 2 nd Nov 2015 and i received message that your product has been reached to Gojavas courier. My order id are- UNISNPP4888693 UNISNPP4893323 UNISNPP4892157 I called to Gojavas customer care and there was no response.I called in a day 2 -3 times, but no one was picking the call. When i was tracking my product, it was showing the same place from 3 days. I have following queries regarding your service- Q-Why...
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P
PRADEEP T 9035617741
from Mumbai, Maharashtra
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Refund

Address:Bangalore, Karnataka, 560052
Website:Snapdeal

Hi Pradeep, Greetings from Snapdeal! Thank you for your query regarding a refund for Maharaja Whiteline 15 Litre Classico Water Heater White And Grey. We are pleased to confirm that a refund of Rs. 4190/- initiated on[protected] will reflect in your bank account within 4 working days. In case you do not receive the credit in your account within 4 working days, please share your bank/credit card statement for the period between...
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J
Japesh Singla
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Refused to refund/ replacement

Address:147002
Website:www.snapdeal.com

I ordered 2 quantities of Canon EOS 700D with 18-55mm + 55-250mm Lens in order number [protected] . but i recieved the partial order of both the products i recived the lens in one and camera in second. snapdeal said they send everything . they refused to refund/replacement. my money is stucked in it which is 72900 please help me out from this badluck please i request you....
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T
tanishag
from Gurgaon, Haryana
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Product not delivered

Address:Bangalore, Karnataka, 560100
Website:www.snapdeal.com

Snapdeal is just people they dont understand the importance of the gifting part I ordered one ride on for my son from snapdeal on 19th oct i dint get it delivered stating that courier called you but your number was switched off which was actually not the case as I have provided 4 different numbers to them Again I placed the order and I didnt get it delievered infact I was in follow up with the bloody courier fellow that they have tie...
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B
Biki Choudhuri
from Kolkata, West Bengal
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No refund received on freecharge balance of order id 8625481727

Address:742101

No refund recieve on freecharge balance.....
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Address:Chennai, Tamil Nadu, 600072
Website:snapdeal.com

I brought a Infocus M370i from snapdeal, after seeing the phone i was shocked because i did not find a slot to insert memory card, so i called Infocus customercare where they advised this phone has two slots in that one slot is hybrid type were i can use SIM or SD card. This information was not mentioned in Snapdeal website on Nov 2nd 2015. So i submitted return. Received call from Snapdeal on Nov 3rd they did not accept there mistake and...
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R
rondip2000
from Bengaluru, Karnataka
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Not refunding money

Address:110077
Website:www.snapdeal.com

Dear Consumer Forum,

I bought a product from snapdeal with a offer Buy1 Get 1 Free . Order ID - [protected],

They have sent me single product . I have Invoice where it is showing it was on the deal Buy1 Get 1 ( B1G1) product.
I have raised issue with snapdeal they checked and confirmed me that my account will be credited within 24 hrs with half amount ( Rs- 575 ) . Till now they have not credited the...
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P
pramod g
from Delhi, Delhi
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Refund not received even lots of complaint

Address:20101
Website:snapdeal.com

Dear sir/mam i have given an order for reebok navy shoes order id[protected] on 23.10.15 but i did not received this order but in your site it was mentioned that it was delivered successfully. i have complaint this many time at your customer care but no positive response but in your courier site it was showing that product is not delivered so i would like to say please refund my money as soon as possible. moreover i would like to say that...
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N
Nikam milind
from Karad, Maharashtra
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Require replacement

Address:415004

Order no. [protected] I have ordered Nobel tv from snapdeal.we received the damaged item & I want replacement. I return the damaged item to tanvi ex courier on 7th Nov 2015. So when we received our ordered Nobel TV orer no. [protected]. ...pls reply... Milind Nikam...
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Address:Bangalore, Karnataka, 560037
Website:snapdeal.con

Product number-[protected] i had order two product .

1- one has reached to banglore but not yet deliver to me even courier person has not yet called me regarding delivery and in order status they have mentioned wrong address. that is aboustly wrong update.. many of the courier i am getting except this product product..
can i ask your team help to get it deliver ASAP to me..

2- Second product which is Emergency...
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N
nahcas
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Replacement

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

SNAPDEAL is not replacing Damaged Item Purchsed black cotton kurti order no [protected] sub order no [protected] . and many complains to snapdeal ) and found bad quality on this product When contacted they informed reverse pick up service is not available. Their helpdesk is taking at least 15 min to transfer call to Customercare executive and each n every time they are trying to insist me to arrange courier to send the product back to them,...
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S
sachin772
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company, cheating, wrong products.

Address:Osmanabad, Maharashtra, 413501
Website:snapdeal.com

These days snapdeal is delivering wrong products to customers, i have the experience about a few of my own orders, i had ordered a hard disk of 1 tb, snapdeal delivered me cheap 80 gb hdd, and wrong brand, in short fraud Suborder Id: [protected], its been a month almost now, for a whole week! since 29th october the delivery date, snapdeal been calling me several times a day after requesting for replacement, all the time asking the same, asking...
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S
Sugam98
from Delhi, Delhi
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Offer not received as committed for order id 9854346263

Address:Mumbai City, Maharashtra, 423203
Website:www.snapdeal.com

Although I paid in cash for purchasing above rs 500 i.e Rs 999, I did not receive any FCOFFER of 500.For same I logged complain and got revert that withon 72hr of placing order I will get.But its 5th day there is no responce.This is a bitter test after being customer of 1yr and more of snapdral. Now a days such things are more at snapdeal.please help me resolve the cause....
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S
sureshnai
from Mumbai, Maharashtra
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Problem in replacement of shoes

Address:385535
Website:www.snapdeal.com

I have purchased shoes from Snap Deal but because of the size issue I have requested for replacement. I have been waiting for 10 days but it has not been picked up on the contrary I have received mail saying I don't want to replace the shoes. I talked with snapdeal advisor and registered complain but today I got the same mail. Really worst experience with snapdeal....
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Snapdeal is the worst company I have come across . It just show big discounted offer to hamper other website sale and the delay most of the orders till u cancel them and make excuses like ‘ product lost by delivery boy’. they have done same with my moto e mobile order no [protected].After product delivery got delayed for 15 days I raised complain so they ask for order cancellation. I didn’t accepted it and ask for my order...
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A
Akarshan Sood
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Empty box for titan raga watch

I placed an order on snapdeal for titan raga watch worth Rs 11000 for my wife. I placed the order from Angola online. Today my family recived the courier with empty watch box...now i registered the complaint with snapdeal ref no. 12312133...the supplier is volga retail from Delhi...order no. [protected]...
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M
Mahesh0255
from Hyderabad, Telangana
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Dell venue 7 3741 mobile

Address:Adilabad, Andhra Pradesh, 504208
Website:Snapdeal

I purchased with order ID [protected] after 1day i feel unhappy with the mobile due to hanging problems weak battery etc i placed return request in the next day of delivery customer called and responded immediately but 1month completed but no return of my money please respond immediately, my ticket id no is 10039683....
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Address:New Delhi, Delhi, 502001
Website:snapdeal. com

I have bought Ricoh laser printer of order no [protected] from snapdeal on[protected] which delivered on[protected], I received a defective one, so placed for replacement, but they haven't provided me return pick up for product so I manually returned it on[protected] through India post to Snapdeal, Nangloi JAT, Veena Enclave Khasra No. 9/24, Nangloi Railway Station, Nangloi, New Delhi Pin code: 110041. through india post. The tracking...
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L
Lalit Sanwal
from Mumbai, Maharashtra
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Defective/ degraded quality product not returned

Address:Bangalore, Karnataka, 560016
Website:www.snapdeal.com

Hi,

Order number [protected]

Return request# 12252922

Defective Item(Microsoft Lumia 540) got delivered yesterday and I raised a return request today but Snap deal guys saying that they can't return it. I was given Trust Pay link to surf through the reasons, to my surprise there wasn't a single reason I found due to which the product can't be returned, I mean the website says it...
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