Snapdeal.com Complaints & Reviews

Order no - [protected] was returned on oct 1st with two set of sarees. I had called customer care on oct 16 again on oct 20 and on nov 2 and finally on nov 4 but still now i didnt get my refund.On oct 20 they had sent me an email saying its intiated, however I didn't receive any refund. They say 7 days return policy and whenever i have called they just apologizes and tell they will initiate asap and give me a call back for confirmation but no one comes back till I call them again.

I bought Puma brown leather wallet on 7th july 2015 using my icici credit card.
My Order ID : [protected] and
sub-order number was--[protected]
Since i didn't like it i returned it to snapdeal on 9th July 2015.

For returning my wallet refund ticket number was 03606426 .
I received confirmation mail from snapdeal also.
On 14 th july i received mail regarding that my refund was successful. But when i checked it didn't reflected in my account. I contacted to snapdeal they asked me to confirm with my bank. I did that too.

Then they asked me to submit my bank statements which i did for couple of times. The request numbers for every complaint i registered are
06940615,
06940737,
09825170.

In such case what can i do?

I ordered an Omron Blood Pressure Monitor order number: [protected] on 8th October'15, they said that it would be delivered by 18th Oct'15, when the same wasn't received I called in the customer care where they said it would be delivered shortly.
I waited for some more time and out of patience i cancelled it but the Refund is yet to come. Its 6th Nov'15 today.

Snapdeal has stoop to such a level that it has no value for the customers and their trust.

Snapdeal must understand If someone pays money to you before getting the product it does not mean that now the money belongs to you, its the trust people showed in you and you are supposed to keep and strengthen it not break it with such a cheap service.

Dear Sir, I had ordered United Colors of Benetton Navy Skinny fit Jeans (Size:30) of your snapdeal order no [protected]. I have all ready cash payment on delivery but i see after open the packet . Jeans size is delivered 36. then i have requested for replace jeans but your end give massage your amount will be refund. Sir i want to say that kindly arrange Size 30 (as per order) rather then money.

I had ordered a Nokia Lumia 730 (WHITE) from SnapDeal.com with order ID No-[protected] on 15-October-2015. I had paid using HDFC Debit Card. I had also initiated a cancel request on 16-October-2015 with reference number 09558143. The estimated delivery time was intimated as October 24-27. However till November 5, 2015- the shipment has not been received. From their website- the tracking details of the shipment is also not traceable. Every time i raise a complaint with the SNAPDEAL team, i only get a mail from the automated mailing system mentioning that the issue will be resolved in 48 hours. I also contacted the courier service provider- M/s ExpressBees to enquire about the details of this shipment. One Mr. Ashish Devadiga of the ExpressBees Team has sent a mail saying that the shipment is not traceable. Request for either delivery of the product or to provide refund of the amount paid. I am unable to share my complaints raised through their website as it is not available in the history in their website.

I require wither delivery of the product or refund of amount paid with interest

Snapdeal is worst online ecommerce site to buy anything. In my experience with online buying I have tried Amazon, Flipkart and Snapdeal and I am very much satisfied with quality and service of Amazon and Flipkart but Snapdeal is very bad in quality and service. My friends also have same feedback. I have tried to buy some products from Snapdeal and every time there is some issue, below are major issues I faced and facing: • Snapdeal take’s order and money even they do not have the product and then cancels the order by themselves without updating client when you call them then they update you. • Snapdeal send duplicate or wrong product as they do not verify it before sending. • If you have taken COD and you return the product your money can get stuck with them. This is the latest issue I am facing. Latest order problem (Order ID: [protected]) I ordered for Soundpeats headphones on COD but I got LG one. I immediately called Snapdeal and told them that I have received LG and please initiate return process. My product was picked next day but 16 days has passed and my money is not yet refunded. Note: I placed COD as previously my money was stuck with Snapdeal for few days as they took the order and product was not available. Customer care talk’s very politely but they are not able to solve the problem, every time they say issue is escalated and will update you in 48hrs. What they have told me is that they have not received the product in their warehouse and they are tracking it with their return partners. I have shared return receipt and other details with them but still they are not able to track it. Now because of them and their return partners fault my money is stuck with them and they are not returning it. This is very frustrating that they are not able to track things in 16 days. Snapdeal says we have easy return policy but I can say they have a very bad policy which is frustrating for clients. Even there is no update on site order tracking history also from last 17 days. I strongly do not recommend Snapdeal for buying anything as they are more in advertisement rather than improving quality and giving services. Regards Abhishek Solanki [protected]@gmail.com

1) I have purchased 3 items from Snapdeal Online with Order ID [protected] on 18 Jul, 2015 under the ICICI 10% Cashback offer. Total billed value was Rs. 5035/- on my ICICI credit card (statement attached in email) 2) One item (Wills Lifestyle Green Shirt) out of 3 purchased was having size issue hence same has been replaced with other size. As there was no Cancellation of the order, total billed value was same 5035/- 3) According to the offer statement (attached with email), I should get the Rs. 503/- Cashback in my ICICI credit card by 18 September 2015, but I didn’t get. 4) Online complain request filed for the same on 28 September 2015 with Request ID 07981716, After contacting telephonically to customer care number several time, I dint get any Cashback in my ICICI Card. 5) Snapdeal telephonically told me on 26 October 2015 that I m not eligible for the ICICI cash back offer, As I have replaced one item as mentioned at point no. 2). But according to offer terms I am eligible as total buying value was Rs. 5035/-.

Canon Pixma E460 Wireless Print I want order I do payment in my minimum balance charges for this printer no bank charging 600 near rupees. Snapdeal show less price and after order cancelled product. I want product printer no excuses from snapdealDisappointed with snapdeal service. Raise a complaint and take action call me [protected] order no [protected] If my problem no solve that news go to media

Ordered on 13 oct two lotto polo t-shirt order number [protected] of small size, but they delivered me different size, so i request him to refund my amount on 16 oct, but they didn't refund my amount till date. kindly request you to refund my amount. m-[protected], [protected]

Problem unsolved. Date :- october 21, 2015. Order ID: [protected] Product :- Asus Nvidia Geforce Gtx960 2 Gb Ddr5 Graphics Card. Please I request you to take strict action again snapdeal.I want my Product on same price which I order on 23 oct 2015.I don't want 500 coupon. Ratan tata is one of stack owner in snapdeal. Ratan tata why your money in this in this faku company.

Dear sir, I had bought my mobile phone micromax mt500 through snapdeal.com. after purchasing that mobile phone one of the feature which was specified by snapdeal was not working i.e 3G connectivity. then one day after i contacted to the snapdeal customer care to return my product, but they straightly refused to return or replace that mobile phone.

I placed an order [protected] HP Laptop on 19th OCT on Snapdeal on EMI basis from my CC, First it should be deliver on 25th OCT according to there estimated delivery After 25th when i called they said it will be deliver on 29th OCT After that They call me on 1st NOV and cancel my order from there end by giving me a silly reason and said me that you will get refund with in 4 days, 4 days has been passed no refund, and i got my CC Statement with first EMI, after that when i call to there customer care they ask me to log in your snap deal account and put your comment in refund status box and send it but everytime when i do that I got error of try again. tell me what should i do now ?? How i will get my refund Immediate ? What should i do with first EMI Which I got with 13 % extra with Interest ? Should i have to pay it ? Should i go to Consumer court this time ? Why should i pay the amount with extra interest for the product which i never got ? Should i directly mail to their CEO Regarding this ? Plz Help me

Snapdeal.com automatically cancelled my order without consent after taking money from me. And they are giving me lame reason that it is due to technical issue. This has caused huge dent in my confidence in Snapdeal.com Other website like flipkart, amazon and even newbie paytm are way ahead. They cannot take money unless they are sure of availability and also pricing. Order Id. [protected]

Hello sir my name is Asif pasha i have ordered a fastrack watch from snapdeal on 06-oct-2015 and i got defective product and i have returned it on next day and requested to refund and i have raised a complaint in snapdeal website fastrack explorer 9463al08 men's watch ( Paid Rupees 1666/-) complaint num :[protected] order id :- [protected] i have sent my bank details many a times but they still don't respond i have spent Rs 600/- for calling snapdeal customer care

We have received your order. We will send you an Email and SMS the moment your order items are dispatched to your address.
Your Order ID : [protected]
Order Placed on:[protected]:48:00

ORDER DETAILS
S. No. Item Name
Microsoft Lumia 535
Delivery: Standard Delivery

Sub Order No. Quantity Price

[protected]

Amt. Paid 8068 INR

I have brought moto e2 on 27 October. Expected date of delivery was between 29 october and 2 november. today is 5th november. There is no information regarding the order. Will i get my item or not? I have paid the amount also. If you are not going to deliver please inform me i will cancel my order. And please return my money back. Actually along with this item i have ordered another two items i got those two items but not this one. courier service was GOjavas

I use snapdeal.com for buy a Bluetooth speaker .But after received I find that speaker is defeated, so I return item but they don't take any solid action 1. - 12/10/2015, I order universal bultooth speaker from snapdeal.com 2. - 15/10/2015, I received product 3. - 15/10/2015, I found that only one speaker working ( total 2) 4. - 15/10/2015, I return the product 5. - 05/11/2015, It's already 20 days but they still showing processing... 6.- snapdeal.com Order I'd - [protected] Product - universal Bluetooth speaker ( mini - X6)

Sir i have ordered a fastrack watch as it was faulty i have returned it and requested for my refund its been one month they did not send me any refund and i have send my bank details to them many a times but also the are not rending my money and i have spend 600 Rs to call snapdeal customer care which is Not toll free

Snapdeal products are duplicate they are making fools. my laptop which i buy from snapdeal has local display i came to know about this when i was facing problem in display it has gone blackish then hp service center told me that display in this laptop is local. and clothes which i buy from snapdeal are going fade in one wash i am just fed up of this snapdeal i have return my trouser near about 15 days but money is not credited in my account yet.

I bought the product(delivered on 26th Oct, 2015) from Snapdeal and they send me a defective product. So, I made a refund request on 29th Oct. Next day, they called me and told me to go to the canon service centre and made a repair from there and provide the jobseet, then only they can refund. Otherwise they can't refund.

Snapdeal gives 7 days return/ replacement guarantee. I requested within 4 days but they are not refunding. I need some action against this.