Snapdeal.com Complaints & Reviews

Let me put down some bad experience with snap deal 1. I have purchased Micromax Canvas Tabby P469 The said tablet was going to come with bumper case which was not there though I was given500 recharge. Why it was not delivered which was advertised. Order Id [protected].Secondly to my bad luck the product stop functioning on[protected] while on charging got heated up and touch screen stop function. I informed snapdeal regarding that they said it is not within 7days hence cannot be replaced contact Micromax. Till date there is no resolution from Micromax too the product worth Rs.5750/- is good for nothing now 2. This 500 I used for another purchase toy learning curve, Rs 448 was deducted but order not placed snapdeal customer care give absurd answer by reasoning out of stock and time out though it is showing in stock. It is more than 6 days still the amount is not reversed after several follow up with customer care and assurance that it will be reversed and taken on high priority this assurance is given me 3 time. I have wasted call charges and time for mail but to dumb ear. 3. Bed sheet linen I ordered was delivered after 10 days there also I have to followed up. Which contradicts your advertisement featuring Amir Khan experienced the fast delivery To conclude I am very disappointed and had a bad experience with Snap deal.

This is to our great surprise that popular sites like snapdeal cheated us by delivering an empty box an taking away rs 870. we ordered an orpat electric kettle of 1 liter worth rs 870, since it was our 1st shop on snapdeal so we never had the idea that they are frauds..!! we either want the refund or the ordered product .. not expected this frm such sites plz see to our complaint and help resolve it soon.. ordered on 24th oct 15 delieverd on 28th oct 15

Hi This is AnuRadha, I booked a Fastrack Mens watch on october 4th, i got a watch on 8th october at that time i received a kids watch, at the same day i cancel that order, they sent back 389Rs freecharge vallet balance, i spoke to customercare they said remaining amount i cna get with in four working days, till the date i didn't get amount, again and again they are asking about my bank statement.this is my Order ID: [protected], this is my mail id radhakrishna.[protected]@gmail.com

Snapdeal consult team told me that i got my refund back on 19 oct and provide me reference number 09241766 but still i did not get money back and after of this thing i call up customer they again said sir you will get money back 28 0ct but still did not get . my order id -[protected] my reg no-[protected] name -md naushad reference no[protected] last 35 days i am trying to get my money back all his representative saying the same thing that i will get my money back . so you just tell me what i need to do if you don't want to give my money back it's all right i am gonna report into consumer court against your company.reply me fast as soon as possible what you want?

Firstly i would like to start by saying this is the worst company to deal with. i don't know how people are still buying from there site, i am going to raise the level and go to consumer court regarding Snap Deal investing my money in their interest instead of refunding it to me. i am doiing my calculations and wil sue them for the total amount they will make out by investing my money into some wrong kinf=d of businesse rather than returning my money to me. i have been calling them for last 20 days, they never come back to person regarding the problem and put u on hold for unlimited time in name of connecting you to their superiors, as if their superior are living on some other planet all together. Biggest problem is they don't care about how they are putting a person through unbearable and constant stress, they are not realising that everyone's time is as important as is theirs. At last i would conclude by saying "JANTA MAAF NAHI KAREGI"

I had bought abt 5 blue star Ac's in snapdeal But they cheated me by saying wrong information abt product Blue star company also said to snapdeal not to sell cnhw18raf Ac's to customers But they cheated by keeping wrong information in website I asked them but they r not responding properly First they told they will take the product but now they told they won't take any product return They harassed me a lot it not a simple amount it's about 1 lakh 70 thousand they cheat me in lot of money I think only one option for me

I am ordered htc desire 820 16gb on 23rd oct my order id is [protected] and when i received this order on 29th oct i am open the parcel i am shocked!!! because when i open the box i found samsung guru 1200 mobile then we complain on my account section regarding wrong product delivered and my complain number is 10941206 and i call to the customer care executive then they says that your request will process and it solves lastly 48hrs and now 48hrs are completed then i call to the customer care and now at a time they also says that your request is in process kindly wait and they don't commit any time please help me

Order i'd [protected]
Yellow elegance handbag... Ordered placed on 13 the oct... First of all the xpressbees courier partner of snap deal delivered the product so late.. N daily used to send a msg dat the delivery boy is out for delivery n den after 2 3 hrs again sends a msg dat the customer was not available for receiving the product... But it was not true.. We were available daily to receive it no delivery boy used to come.. We contacted snapdeal numerous time then after 2 - 3 calls finally the product was delivered on 28 the oc. Guess what... It a delay me baad wrong product was delivered and dat too fake brand not original once doesn't have original elegance logo also... Ek toh snapdeal doesnt have a toll free number. Daily 5 rs for call charge. Still we requested for reverse pickup... The same day another product order i'd [protected] get glamr shoes was delivered. According to the size chart i ordered 38 eu as my length 24 cm is 38 eu.. But can u imagine the shoe s was soooo small as if its of a kid. Of😈quested a reverse pickup for this shoes toooo... Now tell me tell you its return in the app dat reverse pickup is initiated within 3 - 4 business day but one day i get a email dat reverse pickup cannot be initiated n plz u only deliver the product to us via any national courier. I went to bluedart they told 700for shoes n 1000 for bag.. I called snapdeal then the customer executive told me mam don't wry u go for speed post again i went there they told 600 for shoes 645 for bag i called the snapdeal they told mam we will arrange a reverse pickup.. Today mrng again i get a call dat mam reverse pickup nhi ho sakta.. Wat the hell does this snap deal think of😈??? We customers are fool.. I need a strick action against this... I will not deliver the product... Snap deal needs to arrange the pickup n i want my cash back... N i will never ever order anything from this...

Your online request with reference number 10800799&10800662 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours. I am purchase Meziu M2 4g 16GB purchase but supply party defective piece

When you search Gionee elife e8 mobile on snapdeal it shows price rs. 34999 and when you click this product for buy this shows R's. 42000 thousand . Fee days back it was showing selling prise 34999 and mrp 36000 something. After some days it's showing selling g price 42000 and mrp price 43000 something. Snapdeal is completely fooling people. Another complain about the same product is, snapdeal not shows any negative feedback of product which is submitted by users. You can only see 5 star feedback for this product. You don't see start 4'3'2'1 feedback on snapdeal. I complain snap deal by calling regarding same issue. I got email from then saying there's is software issue. Why this working for all product on snapdeal and why not for Gionee elife e8 mobile. I really don't like to buy anything on snapdeal but this mobile is only available on snapdeal in India. That's what snapdeal is trying to earn more money by fooling customer. When are you showing actual product price and negative feedback of product which are submitted by customers.

I am Shalini gupta. I want to my money back from snapdeal. I was returned the product( puma sports shoes order id [protected]) on 11 th oct 2015 but till date refund not provided to me. I had complained many time regarding my refund but they are not provided me refund till date. Please can anybody help me to take my money back from snapdeal.

Hi, i am writing this to submit a complain against two companies here regarding their behavior (Harassment) issue with their customers. This is regarding a product (Order id :[protected]) which i bought from snap deal (An e commerce company) and gojavas (A courier company). Actually what happened, i have ordered a product from snapdeal and it was delivered on 28/10/2015 via gojavas people. I have received my order in the morning time and paid them rs. 992 from my citibank credit card ending with 5022. However, i had an issue with the product because of that, i have requested for a return of that particular product and return my money back from snapdeal in my sbi savings account. An other courier boy came in the afternoon and picked up my parcel and gave me the receipt of it, however, the same courier boy came in the afternoon around 4 pm as if i was going to my office, told me that the payment i paid today was not through and i had to pay that money again. I then called my bank again and being told that it was a successful transaction, i told the same to him, also sent him the same transaction message on his personal number, but then he called someone who told me that i had to pay that money again as it was not a successful transaction, i told him again that it is a successful transaction as my bank has already verified it twice but he tried to threaten me and insulted me alot, i then went for my office as i was getting late for my office.In the evening i got a call from [protected] and person identified himself from snapdeal told me that the issue has been resolved and we have initiated your refund. I told him that i have received the paymnt in my sbi sacings account. Then on the next day on 29/10/2015, these courier boy started calling me in the afternoon as i was sleeping and finally i woke up and answered his call, told me that he was waiting at my gate. I went to my doorstep and saw that he was not alone, there was an other guy with him who didn't identify himself and forced me to make a payment once again, i tried to explain him all the things and sent him an email also which i received from snapdeal and his email id was [protected]@gmail.com but then he called someone named ashish tripathi, told me that he was also from snapdeal. He then forced me to make a payment but i told him that i have all the proofs and the request is already been closed but he told me that we will go legal, called me from [protected] and insulted me that said i am a bad customer who do not want to pay, i felt very insulted then these both guys left my place. I called snapdeal again, told them about the same and they have registered my request but nothing is happend yet. I want you to please take a strict action against these people as they have wasted my time and threatened me and because of this, i got a warning letter from my organization for coming late to the office, i need your help to do something on this.

Sir/madam I placed an order of two shoes of cost Rs 7226 on 26th OCT 2015, i made payment by debit card. My order no. is [protected].BUT one product is delivered but other Reebok One Lite Blue Sport Shoes is cancelled.They promise me to deliver product between 01-NOV-2015 to 05-NOV 2015. But on 30-OCT-2015 i receive a massage from snapdeal that your order had been cancelled & amount will be refunded in 4 to 5 day.I contact the customer care they 1st told me that your payment is not cleared yet so we cancelled your order, i said him that i want to talk some higher level parson of company they disconnect my call.Then i called back & tell my problem this time they said your order was cancelled because the product was out of stock but on the site product is still in stock but the price was increased to Rs 9500. They suggest me to order product with increased price.I placed my complaint to snapdeal with complaint no.[protected] no solution is provided. I want to get product on same price. please tell me what action can be take against them. please inform me at my gmail [protected]@gmail.com thank you

I RECIEVED 3 BURNER PIEGEN GLASS TOP STOVE, PAID rs.3649/-at the time
i booked. now i found that snapdeal had charged more. the same product is flashed on their site for Rs.3450/-
i used online banking fpr which thet give 10% concession that also i am not given
actual cost of product isRs.3186/- printed on their bill.
so pl.refund me the amt charged more from me.

Snapdeal I have still not received fcoffer cash back for the below order: [protected]. already raised concern but still no action has been taken. reference number for the same is 10803966. please do the needful at the earliest.

Thanks,
Abhiteja [protected]

One more disappointment from snap deal within 4 days.. Earlier my order was Cancelled & this time the delivery boy refused to deliver the product at my location that was mentioned in address details only.. I had an injury in my leg & my friend was having lunch.. I asked delivery boy to come inside n hand over the product to me.. He refused to come inside and asked to cancel my order.. The biggest mistake of my life to shop with snapdeal.. Again a wastage of time.. Hope I ll be compensated for that n ll get refund of my online payment.. Neither will shop with snapdeal again nor suggest anyone to shop with this worst site again..

I placed the order for Krazy Katz Hunk Plain Polo T-shirts through order no. [protected] on 30.09.2015. I also received the product but due to some specific reason i made the call to make the arrangement for reverse pickup. the product was also reverse picked up by your concerned courier partner. After that i received the call from your care centre to give the bank details, i also gave the same but almost 1 month has been passed, no refund has been credited to my account. Therefore you are kindly requested to make the refund to my account so that my faith in your company may duly maintained.

I ll buy puma shoes in this company but some size issue i return this product 5 oct 2015 but these company my money not sent me company customer care said me your money has refund in 4 working days but not collect me thats why i complaint consumer forum

I Ordered V-Guard Pebble Metallica 15 Liters Geyser in snapdeal.com site as comparatively less price and also discussed with customer care person to send purple color product on the same day. But I received the blue color product after a week and also it is a 3 years old product without having V-Gaurd company seal. Immediately I raised a ticket with Snapdeal. After two days they called and said they cannot take it back since it is an electronic product and you can use company warranty if you get any problem on the old stock. they are not at all listening my voice and cut the call and also now they are telling you exceeded the return requesting time.

Name - Rahul Garg Mob. No. - [protected] Email id - [protected]@gmail.com Product Purchased - Samsung Galaxy Grand Max. My casback of 10% was to be credited on or before 30 september, 2015 but still i have not received my cashback . This is what you do guys you can't solve a single complaint within a month ?