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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 546

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A
Ankit Mittal1
from Bengaluru, Karnataka
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Cancelling orders without reason

Address:Bangalore, Karnataka, 560037
Website:www.snapdeal.com

This is in reference to the order number [protected] placed on 31st October 2015. I placed an order for Intec IV502UHD 127 cm (50) 4K Ultra HD Smart LED Television which was confirmed and promised to deliver to me by 11th November. However, on 6th Nov the order status reflected that the order is being cancelled and a new one is being placed. I was told by customer care that the order is on time and I need not worry. However, the same night...
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S
Santhosh perfectionist
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with return of products

Address:110020
Website:WWW.Snapdeal.com

I placed a total order for 12000 of Computer pheriperals which includes Processor Cooling fan too. When I received the product the package by Snapdeal was Good. But original package was tampered. I initiated return process and stated that the product was not useful to me but didn't mention about the package condition. Snapdeal executive called up and stated directly that this product is not returnable as it was delivered in good condition...
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R
rajesh3836
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Delivery fake my parcel

Address:600095

My order is 3 saree in one package
Yesterday my parcel received then collect 3 saree cash me open my 1 saree commincomming cheating my parcel 2 saree missing very very bad services very Carlisle I am not satisfied this service more time not comming snapdeal...
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A
addictedabhi
from Noida, Uttar Pradesh
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Delivering fake mobiles

Address:Gurgaon, Haryana, 122008
Website:www.snapdeal.com

Hello I ordered Samsung galaxy J5 4G 8GB phone from snapdeal.com. While placing the order I made sure that the seller is snapdeal fulfilled. Yesterday I received my order in which a cheap chinese phone was packed in samsung j5 box. So I am asking snapdeal to correct their mistake. And if a seller is snapdeal fulfilled, its their responsibility to check for products with them SNAPDEAL IS A BIG TIME FRAUD COMPANY Attached is pic of...
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B
Britto1984
from Mumbai, Maharashtra
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Ordered mobile not received

Website:SNAP DEAL

I ordered samsung galaxy grand max mobile through snap deal on 27/10/2015. I paid the money in full. The expected date of delivery is 3-6 november. But i not yet received my order. I am contacting snap deal every day. I receiving only replies. I am in need of my mobile.Take steps to deliver the order as early as possible. If this status continues i decided to go to consumer forum....
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M
Mehak1986
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Return not getting initiated

Address:110060
Website:snapdeal

Order number - [protected] I had ordered a pair of shoes and had received the delivery of the same. Those shoes however were not fitting correctly so I initiated an exchange stating size problem.Without even asking whether I want a size smaller or bigger snapdeal sent another pair of shoes. Before the order was delivered by Snapdeal I initiated return for the same. I got a call from SD CC saying that do not accept the courier and we...
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V
Vamshidhar1984
from Hyderabad, Telangana
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Regarding the cancellation of the order

Address:New Delhi, Delhi, 110000
Website:Snapdeal.com

I purchased a hero sprint single speed cycle online on 5th Nov 2015. Now I decided to bye a gear cycle and wanted to cancel the existing order and place a new one. After cancelling, It shows that the cancellation request is under process without any reference number. I called the customer care and they said that it will be dispatched to me and then I should deny at the time of receiving it. Then it goes back to them and after they receive...
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C
CA Dinesh Kumar Yadav
from Mumbai, Maharashtra
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Crescent 3 door wardrobe in damaged condition

Address:Wardha, Maharashtra, 442001
Website:snapdeal.com

Order ID [protected] dated 17.10.15
Product : Crescent 3 Door Wardrobe
Delivery Date : 31.10.2015
Damaged Product : In this Wardrobe all three doors found broken.
Complaint Ticket Id: 11311157 date 01.11.2015

I recd a reply from SNAPDEAL:

"Your item cannot be picked up as your address lies outside our serviceable area. Please send it to our address as mentioned below via any national...
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M
Manuel Roche
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for my Order Id: 8111661779

Address:Udupi, Karnataka, 576105
Website:www.snapdeal.com

Hi, This is Manuel Roche. I had ordered Kshyatriya Grass Cutter and Crop Harvester item from Snapdeal on 28 August 2015 under order id [protected]. Since only Partial product had come I had asked for replacement. Snapdeal initiated and took the product back. Since replacement never happend till 15 days I had asked for refund of Rs. 8, 757/-. Till now I have called n number of times and no refund has been initiated from Snapdeal. I have received...
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A
Ashok K Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10% cash back not received from sbi - snapdeal order id: 8723464386, placed on 29 sep, 2015

Address:New Delhi, Delhi, 110068
Website:snapdeal.com

10% Cash back Not Received - Order ID: [protected], Placed On 29 Sep, 2015, Purchased from snap deal paid through SBI Debit card
Under the Order ID: [protected], Placed On 29 Sep, 2015 I have purchased F N D Home theater through State Bank of India debit card but did not get the 10% cash back yet, please help me to get the same....
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jkbhattacharya
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Fake item delivered

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Reference : Snapdeal Order No.: [protected]. I ordered "DUCKBACK RED HOT WATER BAG" vide Snapdeal Order under Reference. 'DUCKBACK" is a leading brand for raincoat, hot water bag, etc. The item was delivered on 05-Nov.-2015 and I was shocked to see that the package contained "DEBLOK" brand hot water bag. "DEBLOK " is a local product duplicating the reputed "DUCKBACK" product. Just a counterfeit product delivered. It is not only the...
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J
Jevita crasta
from Bengaluru, Karnataka
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Refund not yet processed

Address:560102
Website:m.snapdeal.com

Order no - [protected] was returned on oct 1st with two set of sarees. I had called customer care on oct 16 again on oct 20 and on nov 2 and finally on nov 4 but still now i didnt get my refund.On oct 20 they had sent me an email saying its intiated, however I didn't receive any refund. They say 7 days return policy and whenever i have called they just apologizes and tell they will initiate asap and give me a call back for confirmation but...
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V
vpooja_2012
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Refund complaint

Address:Kolhapur, Maharashtra, 416010
Website:www.snapdeal.com

I bought Puma brown leather wallet on 7th july 2015 using my icici credit card.
My Order ID : [protected] and
sub-order number was--[protected]
Since i didn't like it i returned it to snapdeal on 9th July 2015.

For returning my wallet refund ticket number was 03606426 .
I received confirmation mail from snapdeal also.
On 14 th july i received mail regarding that my refund was successful....
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Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I ordered an Omron Blood Pressure Monitor order number: [protected] on 8th October'15, they said that it would be delivered by 18th Oct'15, when the same wasn't received I called in the customer care where they said it would be delivered shortly.
I waited for some more time and out of patience i cancelled it but the Refund is yet to come. Its 6th Nov'15 today.

Snapdeal has stoop to such a level that...
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D
Dhiraj_Vivek
from Ghatal, West Bengal
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Regarding product wrong delivered

Address:Jhajjar, Haryana, 124108

Dear Sir, I had ordered United Colors of Benetton Navy Skinny fit Jeans (Size:30) of your snapdeal order no [protected]. I have all ready cash payment on delivery but i see after open the packet . Jeans size is delivered 36. then i have requested for replace jeans but your end give massage your amount will be refund. Sir i want to say that kindly arrange Size 30 (as per order) rather then money....
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B
Balaji Bharadwaaj
from Madurai, Tamil Nadu
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Non delivery of product nokia lumia 730

Website:snapdeal.com

I had ordered a Nokia Lumia 730 (WHITE) from SnapDeal.com with order ID No-[protected] on 15-October-2015. I had paid using HDFC Debit Card. I had also initiated a cancel request on 16-October-2015 with reference number 09558143. The estimated delivery time was intimated as October 24-27. However till November 5, 2015- the shipment has not been received. From their website- the tracking details of the shipment is also not traceable. Every...
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R
Ratan Singh Panwar
from Malappuram, Kerala
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Refund stuck with snapdeal

Address:122009
Website:Snapdeal

Snapdeal is worst online ecommerce site to buy anything. In my experience with online buying I have tried Amazon, Flipkart and Snapdeal and I am very much satisfied with quality and service of Amazon and Flipkart but Snapdeal is very bad in quality and service. My friends also have same feedback. I have tried to buy some products from Snapdeal and every time there is some issue, below are major issues I faced and facing: • Snapdeal...
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K
Kumawat L
from Mumbai, Maharashtra
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Cashback not received under the ICICI 10% Offer on 18-19 July 2015

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

1) I have purchased 3 items from Snapdeal Online with Order ID [protected] on 18 Jul, 2015 under the ICICI 10% Cashback offer. Total billed value was Rs. 5035/- on my ICICI credit card (statement attached in email) 2) One item (Wills Lifestyle Green Shirt) out of 3 purchased was having size issue hence same has been replaced with other size. As there was no Cancellation of the order, total billed value was same 5035/- 3) According to...
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R
Rajneesh9815478027
from mansa, Gujarat
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Snapdeal show less amount after order cancelled my order a

Address:Bathinda, Punjab, 151001
Website:snapdeal.com

Canon Pixma E460 Wireless Print I want order I do payment in my minimum balance charges for this printer no bank charging 600 near rupees. Snapdeal show less price and after order cancelled product. I want product printer no excuses from snapdealDisappointed with snapdeal service. Raise a complaint and take action call me [protected] order no [protected] If my problem no solve that news go to media...
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K
kumarsarvesh1222
from Delhi, Delhi
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Refund not received

Address:Faridabad, Haryana, 121001
Website:www.snapdeal.com

Ordered on 13 oct two lotto polo t-shirt order number [protected] of small size, but they delivered me different size, so i request him to refund my amount on 16 oct, but they didn't refund my amount till date. kindly request you to refund my amount. m-[protected], [protected]...
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