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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 548

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Address:560025
Website:www.snapdeal.com

Hi sir, I order my product from snapdeal.com (mCommerce Online shopping)on : Date :- october 21, 2015. Order ID: [protected] Product :- Asus Nvidia Geforce Gtx960 2 Gb Ddr5 Graphics Card. I order my product from snapdeal on 21st oct 2015, I mention my banglore address and they send it to mahesana, Gujarat.On 25st oct 2015 I call customer care and told them that you send my item to my old address.So pls send my product to banglore address...
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Address:600093
Website:www.snapdeal.com

I bought a Infocus M350 mobile online on 2nd of October. This mobile had 2 major manufacturing defects, 1. When I make/ receive calls I am not heard at the other end. 2. The SIM 1 slot does not hold the SIM card.
For the above reasons, I logged in to snapdeal.com to return the product. But my order was not listed there. As there were no options to return online, I wrote to '[protected]@snapdeal.com' on the 5th of October before...
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kamla devi1988
from Jalandhar, Punjab
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Product not found

Address:Faridabad, Haryana, 121004
Website:www.snapdeal.com

Dear sir I am not happy snapdeal services my money lost snapdeal item missing in my product order number [protected] my complaint pending 16 days on snapdeal no any positive feedback by always same reply snapdeal team we working but no any positive response 3rd class service by snapdeal please contact [protected] thank you...
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R
RuchiM81
from Pune, Maharashtra
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Refunded amount when asked for replacement.

Address:411028
Website:www.snapdeal.com

It is extremely frustrating to deal with such insensate staff and customer care. It seems like the company and staff continue to act as per their whims and fancies and have no regard for the customers wishes.

First, when they were supposed to pick up my order (Order ID: [protected]) after being delivered, FOR REPLACEMENT as I had an issue with the size, they came to pick it up after 4 days of putting the request, although I...
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bobby parial
from Dhuburi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing my dress materials

Address:Bongaigaon, Assam, 78380

Hum ne 2 shut aur ek juta order diya tha 17 oct ko jo sms me dene ka bad kiya tha 22 oct ko lekin abhi tak nahi mila kiya apka service dene ka yahi tarika hai agar yahi tarika hai ta online band karo consumer ko paresan karna band karo hum log zee news may apka bahat ghotale ka tarif suna hu kiya yahi suchai hai apka lagta ta yahi hai koi consumer apse free of cost may saman nahi leta hai mind it....
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I booked a product from snapdeal app on 31st Oct (My order no [protected]). But snapdeal cancelled my order on date 3rd Nov without my consensus, & reason snapdeal is giving 'your product is out of stock so we cancelled your order'. My complaint is- After receiving confirmation and order number generation how Snapdeal can cancel my order?...
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S
Shaizeena Ahmad
from Delhi, Delhi
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Fake and used product received

Address:Allahabad, Uttar Pradesh, 211016
Website:snapdeal.com

I ordered babyliss pro perfect curler on 27th october 2015 and now its 3rd november I got this product and its not working as in its a fake product and then I ask them to return it back they said simply they cant because seals are broken, what is that? How can check any thing authentic or not without opening it ridiculous seriously regretting to buy a costly product from snapdeal....
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tapas32
from Pandua, West Bengal
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A faulty mobile send to me

I Have bought a cubit multitouch 8gb luch 2 mobile through on line(order no-[protected]).A faulty mobile send to me .I have applied for return it or refund(return request no.[protected].A person mail to me and advice to return it to kolkata centre(kamarhati).and mail the scan copy of courier receive slip to this mail.And also told to me that after receiving he talk to me .I Have already send the mobile by courier(first flight no-E[protected]),...
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ajayom
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with refund process

Address:New Delhi, Delhi, 110045
Website:snapdeal.com

I have received i3 4th gen but i paid and ordered for for i3 5th gen. m asking for refund from last 10 days but no favourable response from snapdeal. "if you wanna cal me then cal me after 5pm on [protected], and you can take your laptop back at any tym from my house by contacting on this reg no. [protected]" I have send this mail to [protected]@snapdeal.com many times and called the cust care many times, everytime they say we wil cal you after 5...
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rahulbhardwaj1721
from Gurgaon, Haryana
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Regarding cash back

Address:New Delhi, Delhi, 110076
Website:snapdeal.com

I have purchased the laptop from snap-deal via icici internet banking along with android app of snapdeal.i am eligible for 1000 rs cashback from snap-deal in my icici bank but after the time i didn't got the cashback amount.i have called 15 to 20 time regarding this but no solution provided by customer care, also i have chain of email in which i have clearly mention that i am eligible for the offer but they are just making me fool since...
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Address:190003
Website:www.shopclues.com

Hello, I have order Samsung 43J5100 Full HD 1080 led TV 43" from Snapdeal on 20th Oct 2015 prise 26999 with courier charges of 699 and delivery was supposed to be done by or before 2nd Nov 2015, however after 11 days I am getting to know that Vendor/merchant does not have LED in stock and order is getting delayed. when I am searching for the product even now it is showing In Stock, this is cheating and misleading for Customers who put...
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Pranav Radhakrishnan
from Palghat, Kerala
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Refund not received

Address:Thrissur, Kerala, 680651
Website:snapdeal.com

I orders a product in snapdeal on 11/10/15.. but the product was cancelled by them .. They are saying that the refund has been sent.. but i haven't received money in my account.. Order ID: [protected] Yesterday when i sent the copy of bank pass book to them, they are saying as the dates are shown differently in passbook.. The transaction has been made on 11/10/15, bank has made the entry on 12/10/15 in the pass book. This is because...
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Address:New Delhi, Delhi, 110053
Website:www.snapdeal.com

This is in reference tomy request no 08952240 against Order number [protected].

I had return my product to Snapdeal on 10th October becuse product is different & quality not good of INR 900. I had submitted my NEFT details to Snapdeal for refund. Snapdeal confirm to me on 12th they will give me refund within 4days.
however when I was not received payment then I called to Sanpdeal customer service about the matter,...
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Muhammad Ajij
from Delhi, Delhi
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Return request not processing

Website:www.snapdeal.com

I have ordered a laptop in snapdeal.com. I received a faulty product. As snapdeal providing 7 days easy return. Its not easy. They are cheating us. They are using simple trick. When I try to create a return or replacement request from website or mobile app, there an error showing contact customer care. But when I call their helpline, no option to talk with representative. Just some other option in IVR. My Order ID: [protected]. My registered...
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saleem_dce
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product return / refund

Address:627412
Website:www.snapdeal.com

I had purchased the Vox V93 4GB tablet in snapdeal.com. Later i had issues in this tablet. So that i returned it with as it comes. After i got the tablet, i shocked because the tablet cover and keyboard is missing. I raised complaint and they told for neft the amount Rs200 but that link is not working for me. So that i sent the bank details and the customer care called me to confirm the refund. But still there is no response from their side,...
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Address:Bhavnagar, Gujarat, 364001
Website:www.snapdeal.com

I have purched one product from snapdeal company order no is [protected] on 28/10/2015. But I have found sender product was defective so refund request send on them system and I found reply from them they will process for refund in 3-4 days but after 5 days I have no any feed back received request no is 10870893...
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faddychoudhary
from Delhi, Delhi
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Complaint against order no : 9447135703

Address:New Delhi, Delhi, 110025
Website:Snapdeal.com

This is to our great surprise that popular sites like snapdeal cheated us by delivering an empty box an taking away rs 41K. I ordered an Iphone 6 16gb Gold approx. 41k, since it was my 1st shop on snapdeal so we never had the idea that they are frauds..!! we either want the refund or the ordered product .. not expected this frm such sites plz see to our complaint and help resolve it soon.I have already loged the complaint against the same...
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lukesh dewangan
from Bhopal, Madhya Pradesh
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Two months later not to change the battery

Address:490001

I had 20 july 2015 micromax Q380 canvas spark bought but 45 days later the battery was full then I Micromks Care (Durg Bhilai Supela cg) for a second battery, but 2 months after being ordered by the battery Repls While he was not given by the battery will come in 15-20. Problem is I suffer due to which the post. The time will come care of twisting by battery, but the battery is not coming...
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akshay mandlik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't received freecharge coupons under 'offer' for snapdeal order id: 9593236006

Address:400708
Website:www.snapdeal.com

I have Ordered a product(Order ID: [protected] ) on Snapdeal.com on 28 Oct, 2015 and as I have done online payment for the same via debit card I should have got the freecharge coupons worth Rs.500 under FCOFFER promo code.
Its now 5-6 days but I haven't received the same.
I have reported this issue to snapdeal care but no reply yet.
Also there is not any sign of getting it though my order meets criteria to avail that...
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Ashutosh_01
from Mathura, Uttar Pradesh
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Refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I had ordered Urban Living-Vegetable-Nicer-Cutter-Multi-Chopper-Dicer at Rs. 470 order_id [protected]. Delivered product was damaged so i further placed return request on 18/10/2015. Delivery man picked up my product but after few days i had call from customer care saying "due to some issue with seller we are unable to provide you replacement so we will refund your amount through sd cash". But till date i have not received my refund amount....
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