[Resolved]  Snapdeal — Order cancelled without reason and delay in refund

Dear Sir/ma'm,
After posting the complaint on Consumer Complaints, I promptly received call from snapdeal care service from Number[protected]. There was agent on the call who opologised for inconvinience and asked debit card details for the refund. His name was Mr. Anuj. I told him that I required the product and not the refund as I was not sure to give card details over the call. Mr. Anuj told me that, I will receive product within 24 Hrs of call. I was more than happy with his offer. He did not provide me any ref number for placing order. He told me that I will receive all the details via email.
So I require the product please. My mobile number is given in previous complain for ref. This is my first online shopping and I am facing these kind of frauds from such a bogus website. I request a proper solution to deliver this product. Please compensate delay as well. Thank You

Dear sir, i got the call from your agent mr anuj on the same day I posted the complaint. He asked me debit card details over the call for refund. I told him that I wanted the product not the refund. So he told me that product will be delivered within 24 Hrs. I received call from[protected] Number. I am fed up with this snapdeal issue. I request you to deliver the product as I ordered it, for better solution. My mobile number is given in last complaint for the ref. Thanking you

dear sir,
i mr.ashok darak had ordered sinimini girls knitted fashionable pant .i returned it last 15 days back, still i am waiting for the refund .
my refund request with suborder code 917.5799842 and ticket number 03652310 .pl check for this delay in refund.thanking you

Dear Prankull,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Dear ashokdarak,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi ashokdarak,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks,
Team Snapdeal

DearPrankull,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team