[Resolved] Snapdeal — Ordered 2 piece of kolorfish cover for iphone 4s but delivered 1 piece p

Sambath Kumar Dhavamani

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

Hi snapdeal,

Please note on 01/07/2016 i got call from snapdeal to my mobile attended the call i explained the issue with the person on the call about the issue ordered 2 pieces of kolorfish hard shell back cover case for apple iphone 4s but on delivery on snapdeal pack inside found only 1 piece pack kolorfish hard shell back cover case for apple iphone 4s so the balance 1 piece is not packed only 1 piece packed by snapdeal before delivery to us .

As per person on the phone the 1 piece amount will be reversed to the bank from where i remitted to snapdeal purchase so still not reach my bank

So please advise us when the amount will be back to my bank account

Waiting for your reply,

Thanks & regards.

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Jul 31, 2020

Complaint marked as Resolved

complaint resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Sambath Kumar Dhavamani,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Sambath Kumar Dhavamani

Hi Snapdeal,

Snapdeal Order ID: [protected] (2 Pieces) but delivered 1 piece only in Parcel

I already dropped email to "[protected]@snapdeal.com"

Kindly reslove the issue either you sent me the 1 piece balance to delivery or either reverse the amount bank to my account whichever is possible

Thanks & Regards,

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Sambath Kumar Dhavamani,

Thanks for sharing the details. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sambath Kumar Dhavamani

Hello Snapdeal,

Order ID: [protected]

I already expalined the issue that 1 piece of kolorfish cover for iphone 4s is not delivered

Kindly give up the current progress (Status) that snapdeal working on this problem until now what had been decided from the product issue started on 29th June 2016

Snapdeal this is not good to process this type, try to make fast give a reply the outcome

Regards,

Sambath Kumar.D

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Sambath Kumar Dhavamani,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal