Snapdeal — Redmi 2 (16gb) mobile, facing mobile charging (motherboard corrupt) during warranty period

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:sanpdeal.com

To sir,
I am hemant saxena, i purchased (Order no [protected]) a mobile redmi 2 (16gb) (Rs 7000) from snapdeal october 2015 and it have one year warranty. More time problems arise, now i am facing problem of charging. I had to complaint on 18/6/2016 sanpdeal and got complaint reference no 25162165 and call center (Employee laides navjot) told me that if i take a jobsheet from redmi service centre then sanpdeal will replace my mobile. Now i got jobsheet refrence no (Js[protected]) and mail to snapdeal. Now they are saying to me again go to service center and submit and repaire my mobile.
Redmi service center is saying that it will be take minimum 20 to 25 days to repaire but not confrim because mobile motherboard is corrupt. I have only one mobile and now i have not money to purchase new mobile during this period. So kindly please help me for solve this problem.

Hemant saxena
Mobile no [protected] (Now to close because mobile in not charge)
My chacha mobile no [protected]
My office friend no [protected]
My email id is hemantsaxena. [protected]@gmail.com
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Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear sonuattu,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
one person whose name Aryan Chudhary mobile number is [protected] . He is fraud person, read my complaint
from your site then call me want to get my all bank details as a person of snapdeal.
So How can you solve my problem because many fraud person share your visitor mobile no.
Dear sonuattu,

Our team got in touch with you and informed you to getting services from the brand.

Regards,
Team Snapdeal

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