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Snapmint Complaints & Reviews

snapmint.com
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Updated: Dec 13, 2025
Complaints 735
Resolved
57
Unresolved
678
Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 27

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S
Shaiksharukk
Mar 2, 2022
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I paid 403 rupees my due but profile not update
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Dear Shaikh Sharukk, We apologize for the inconvenience caused to you, As we can check your EMI of 403 rupees has been updated as payment may take time to update in application and also confirmed with you over call. For further assistance feel free to contact-us, We will be happy to assist you.
Reply
Dear Customer,

We are really sorry for the delay in replying.

We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

Thank You
Team Snapmint!!!
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    M
    Manideep Shetty
    Feb 26, 2022
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    I have placed an order on asitis nutrition using snapmint but if i go to the app its asking me to pay emi's and the website where i have placed my order from is showing your order is cancelled and ammount has been refunded
    View replies
    Dear Customer,

    We are really sorry for the delay in replying.

    We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

    Thank You
    Team Snapmint!!!
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      F
      Fidaa
      Feb 16, 2022
      Resolved
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      Resolved

      Address: Mumbai

      Hi my name is Gopi and I have purchased one product on 1st Feb and still now I not get my order and no one is responding on my issue so please help me to get my order and what's the status of my order and when i will get it and no communication about the order delayed
      Feb 27, 2022
      Complaint marked as Resolved 
      View replies
      Hi Mr Gopi,

      Thankyou for connecting Snapmint!!!

      We certainly didn't want you to go through such an experience.
      Thank you for reaching out to us and bringing this to our attention.
      We'd request you to share your order id or registered mobile number so that we can resolve the issue.

      Assuring you of our best!
      Team Snapmint
      www.snapmint.com
      Reply
      Fidaa's [Complaint's author] reply, Feb 18, 2022
      Name:Gopinath
      Mobile number:7013786720
      Order ID:2703091
      Order value:2850
      Order placed date:01/02/22
      Fidaa's [Complaint's author] reply, Feb 21, 2022
      I submitted my order details no response on it
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      1 found this helpful
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        S
        Smiley8055
        Feb 14, 2022
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        I have cancelled my order and it was cancelled by fastrack company also but in snapmint still does not refunded my downpayment amount of 999/-
        Plz help out of this
        +2 photos
        Feb 14, 2022
        Updated by Smiley8055         Order Id : 2756089
        Payment Mode :Paytm UPI
        View replies
        Dear Hitesh B, We apologize for the inconvenience caused to you. We have escalated your concern to our team and we will update you within 48-72 hours.
        Reply
        Dear Customer,

        We are really sorry for the delay in replying.

        We would like to inform you that your order[protected] refund (999) already completed in your account on 17/02/2022 19:15 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

        Thank You
        Team Snapmint!!!
        Reply
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          T
          Tejunaik
          from Bengaluru, Karnataka
          Feb 13, 2022
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          Address: Bangalore, Karnataka

          I have taken emi from streetstyle store and have already done the down payment, but still my orders page shows no orders
          I got no confirmation from the street style store but the amount got debited from my account !
          Please response !
          View replies
          Hi Tejunaik,

          We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
          Reply
          Hey did you got your order or payment?I am facing the same issue
          Reply
          Hi Tejunaik,

          We are really sorry for the delay in replying.

          We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

          Thank You
          Team Snapmint!!!
          Reply
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            A
            Anni0709
            Feb 12, 2022
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            Money deduction from my account, Order not received, Customer care not replying my email for changing my mobile number

            1.Snapmint has deducted Rs295 9 times from my account..I have paid all its emi on time..Then also it deducted Rs295 9 times from my account and have not refunded any money.
            2.I want to change my number of snapmint, I sended lots of email to snapmint care for changing my number but did not got any reply.
            3.I have placed an order on snapmint but not received my order and emi got started..
            Please help me...
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            A
            Ajitkumarp
            from Jaipur, Rajasthan
            Feb 11, 2022
            Resolved
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            Resolved

            App is slow
            Feb 11, 2022
            Complaint marked as Resolved 
            Issue resolved, team is very supportive
            View replies
            Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at https://www.snapmint.com/contact-us. We will help you at the earliest.
            Reply
            Thanks
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              Snapmint_Credit_Advisory_Pvt_Ltd
              from Mumbai, Maharashtra
              Feb 10, 2022
              Resolved
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              Resolved

              Refund not receivedd

              Refund not received...
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              1 other people found this review helpful
              1 found this helpful
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              V
              Vadivel Natrayan
              Feb 10, 2022
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              Address: 71. Balaji garden, Thindal
              Website: [email protected]

              Hello sir my Amazon voucher code not received mu order snapmint please help
              View replies
              Hi Vadivel, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number so that we can resolve the issue.
              Reply
              Hi Mr Natrayan,

              Thankyou for connecting Snapmint!!!

              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Sneha
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Mr Natrayan,

              Thankyou for connecting Snapmint!!!

              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Ajit
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Mr Natrayan,

              Thankyou for connecting Snapmint!!!

              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Ajit
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Mr Natrayan, Thankyou for connecting Snapmint!!!
              We certainly didn't want you to go through such an experience.
              Thank you for reaching out to us and bringing this to our attention.
              We'd request you to share your order id or registered mobile number so that we can resolve the issue.

              Assuring you of our best!
              Ajit
              Team Snapmint
              www.snapmint.com
              Reply
              Hi Vadivel,

              We apologize for the inconvenience caused to you. You have received your voucher and same was confirmed with you on call. For further assistance feel free to contact-us at [protected]@snapmint.com, We will be happy to assist you.
              Reply
              Hi Mr Natrayan,

              Thank you for connecting Snapmint!!!

              We are really sorry for the delay in replying.

              We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

              Thank You

              Team Snapmint!!!
              Reply
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                P
                Prashanrdx225
                from Budaun, Uttar Pradesh
                Feb 9, 2022
                Resolved
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                Resolved

                This is the worst app ever i have used, payment deducted from my limit, but did not get my account, 5 time i called their team, they say it will done under 48 hours and today is the 8 th day, now the call is unable to connect, so be aware dont get attached with it, this is the worst app ever, no help from the company, tottaly fraud
                Feb 9, 2022
                Complaint marked as Resolved 
                Comany did nothing for resolution, still emi is showing for payment, my cibil score will be down, and the comany employee are not attending my call
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                  P
                  Praveen Kumar6
                  Feb 9, 2022
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                  Address: Maharashtra
                  Website: Snapmint

                  I ordered infinix note 10 pro and I paid 1699 now the item was not delivered Flipkart shows the order cancelled and snapmint shows next EMIs .so please remove item from snapmint and clear EMIs and also please refund my money1699
                  +1 photos
                  View replies
                  Hi Mr Praveen,

                  Thankyou for connecting Snapmint!!!

                  We certainly didn't want you to go through such an experience.
                  Thank you for reaching out to us and bringing this to our attention.
                  We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                  Assuring you of our best!
                  Team Snapmint
                  www.snapmint.com
                  Reply
                  Hi Mr Praveen,

                  Thankyou for connecting Snapmint!!!

                  We certainly didn't want you to go through such an experience.
                  Thank you for reaching out to us and bringing this to our attention.
                  We'd request you to share your order id or registered mobile number so that we can resolve the issue.

                  Assuring you of our best!
                  Team Snapmint
                  www.snapmint.com
                  Reply
                  Hi Mr Praveen,

                  Thank you for connecting Snapmint!!!

                  We are really sorry for the delay in replying.

                  We are deeply sorry for making you wait, and we are sorry for the inconvenience caused to you. Please share your information on this link https://bit.ly/3va9MUL for better assistance so that we can solve your problem on top priority.

                  Thank You
                  Team Snapmint!!!
                  Reply
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                    S
                    Sandesh S R
                    Feb 7, 2022
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                    I have made payment but now it is showing out of Stock
                    So please cancel my order and refund my amount
                    +1 photos
                    View replies
                    Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                    Reply
                    Dear Sandesh, We apologize for the inconvenience caused to you. Your amount was refunded on 07/02/2022. Please find the UTR number of your refund[protected].
                    Reply
                    Dear Customer,

                    We are really sorry for the delay in replying.

                    We would like to inform you that your order[protected] refund (434) completed in your account on 07/02/2022 20:05 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                    Thank You
                    Team Snapmint!!!
                    Reply
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                      A
                      amity0510
                      from Patna, Bihar
                      Feb 7, 2022
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                      I, Amit Yadav, placed an order (Order ID:[protected] for OnePlus 9 (Black, 12/256GB) for which I paid Rs. 5, 000/- as Downpayment. Further, it was cancelled and promised for refunding the Downpayment amount i.e. Rs. 5, 000/- within 7 working days. But even after lapse of 10 days, no refund received so far. I also sent them mail, tried to chat, but no response received yet. Please help me get refund.
                      +2 photos
                      View replies
                      Dear Amit, We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
                      Reply
                      amity0510's [Complaint's author] reply, Feb 8, 2022
                      Kindly put your apologies into your pocket. I want nothing but my refund only.
                      Dear Amit,

                      We apologize for the inconvenience caused to you, Your amount has been refunded on 8th February 2022. Please find the UTR number[protected]

                      Regards,
                      Team Snapmint!
                      Reply
                      Dear Customer,

                      We would like to inform you that your order[protected] refund (5000) already completed in your account on 08/02/2022 19:30 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                      Thank You
                      Team Snapmint!!!
                      Reply
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                        V
                        Vbheem
                        from Hyderabad, Telangana
                        Feb 5, 2022
                        Resolved
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                        Resolved

                        Refund amount for the payment

                        Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite...
                        +2 photos
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                        M
                        Mitesh kalani
                        Feb 4, 2022
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                        Address: 3/4 , Nitanagar, kanjari road, halol
                        Website: Snapmint

                        Order I'd -2679567
                        I bought boat airdope 138 cherry blossom from snapmint
                        But when I receive my boat airdope 138, It has Bluetooth range problem. So I want return to it. And want refund.
                        +1 photos
                        View replies
                        Dear Mitesh, We apologize for the inconvenience that has been caused to you. You can visit to the nearest service center of boat along with your product Invoice and get your product replace.
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                          8
                          8700234771
                          from New delhi, Delhi
                          Feb 3, 2022
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                          I have ordered heels worth 800 through sss and I paid 200 down payment for Emi .my payment is done but order does not placed
                          View replies
                          Dear Isha Verma, Your order was processed from Street Style Store. For order status, kindly check with Street Style Store as we are only finance company.
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                            D
                            Durairaju22
                            Jan 8, 2022
                            Resolved
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                            Resolved

                            Not providing refund

                            Website: SNAPMINT.COM

                            I have ordered amazon voucher of rs.15000 of order id.2572282. The order has been cancelled automatically. I have paid a down payment of rs.450 for this order. Please refund my down payment amount of rs.450....
                            +2 photos
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                            A
                            Aspawar
                            from Bhilai, Chhattisgarh
                            Jan 4, 2022
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                            I bought a watch a few days ago and after that I returned it. I had made a down payment of Rs.1799. Till now i have not received the down payment while titan company is afraid to return the money. And the customer care number given on the website of this company does not get calls.
                            +1 photos
                            View replies
                            Dear Amit pawar, We apologize for the inconvenience caused to you. As we can check your amount was refunded on 11th December 2021. Please find the UTR number for reference[protected].
                            Reply
                            Dear Customer,

                            We are really sorry for the delay in replying.

                            We would like to inform you that your order[protected] refund (1799) completed in your account on 11/12/2021 18:54 from our end, kindly check in your account or contact to your bank with UTR Number[protected]. For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

                            Thank You
                            Team Snapmint!!!
                            Reply
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                              S
                              Sk Shoeb
                              Jan 3, 2022
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                              Website: snapmint

                              Product not delivered yet Mi 9activ 4/64gb please delivered
                              View replies
                              Hey Sk, We certainly didn't want you to go through such an experience. Thank you for reaching out to us and bringing this to our attention. We'd request you to share your order id or registered mobile number, so that we can resolve the issue.
                              Reply
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                                S
                                SONY SUNNY
                                Dec 26, 2021
                                Resolved
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                                Resolved

                                Address: sna
                                Website: snapmint

                                Sir, I had ordered Gift Card of Amazon From Snapmint of 13000 yet not received. Nor any person is attending calls or replying to my Emails . below are the details for the same .
                                but i paid emi. please cancel the amzon voucher
                                +2 photos
                                Dec 26, 2021
                                Complaint marked as Resolved 
                                I don't have an Amazon voucher. But i got it. Emi has to be paid for this without buying anything. Can you cancel the Amazon voucher
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