Sony India Complaints & Reviews

Hi si i had bought a sony phone on the 1st of feb 2015 the model name was sony ultra x ultra, on the 16 or 17 as per the service center at dwarka Ramphal Chowk the address is Shop No. G-31, Vardhaman Star City Plaza, Near CCRT Or Ramphal Chowk, Gali Number 8, Sector 7, Dwaraka, Palam Extension, Palam Colony, New Delhi, Delhi 110077, the phone screen broke it self, when i sent to the service center they told me that to spend 10, 000 to repair...

I bought a Sony LED 32NX 650 2 years back. I know its not in the warranty period but the reason why i put the extra money when compared to the market price is because of the brand and the trust on the company. From few days i am facing issues with the display and when i contacted the Sony customer service they straight away told me that it doesn't have warranty and when i said i am gonna bear the expenses for the hardware guy, they sent a...

I am glad to inform you that I purchased a brand New Sony Xperia aqua m4 before 12 days ago on 18th July 2015 mobile outlet. & after 4 days there occurs a problem of over heating & speaker issue & some fault of touch screen (Touch automatically works ) then I have made a complain in your toll free no[protected] but i am not getting any positive response from your technical support team & when i am trying to contact with senior authorities...

My phone screen also got cracked by it self but our complaints are being treated as **bleep**!!! . Within 6 months its screen broke. When I asked what i should do, they told me to pay 11000 for the replacement Z ultra .So I am technically paying around 30000 for a 20000rs "SMART"phone. Well Done Sony....

Dear Sir, This is to inform you that, I bought a new Mobile 'Sony Xperia M4' Dated :[protected], After few days i was getting a problem in my mobile as 'hanging, heating, protected lock and camera issues', So i visited the service centre they said that it was newly opened centre on[protected], I searched for another service centres but i did'nt found yet, So, I was gone to the same service centre on[protected], there they said that will...

Just before 2 years I had purchased Sony LED TV.Before 2 months I had seen some linings on LED.So i had complained for it.So Service Engineer came and checked and told me that panel is damaged. I complained in Customer Care, they told me that company had stopped to create panel for this Model.Within just 2 years company stop to create panel's that's not my concern.At purchase time they are giving full service guarantee.And they told me...

I will start with latest, the 46" Tv which was bought for Rs. 1, 57, 000 few years ago, mother board replaced once on paid basis, now again not working due to mother board and new mother board is not avialable. Sad, but in spite of taking advance for motherboard, still the service centere is unable to provide it. They informed me that I can buy a new TV on which Sony will offer 25% discount. (I am not a fool to rely this company after so...

Sir/Mam, I have submitted my Sony Xperia z3 compact on 08/0702015 to the Authorized Sony service center Chandigarh. Job no: W[protected] It's been one month my phone has not been repaired and still Sony team are not aware with time required. It's harassing me mentally from a long time. Need your help....

I would like to say you that I have Sony Xperia Z1 mobile handset. I, mysel[censored]pdate it to lollipop os some days ago. Then after, my handset was getting warm and sometimes it was not working properly. So, I went to Sony service center in muzaffarpur. There, the Sony service centre told me to get updates my mobile phone there. But after considering the problem, the Sony service centre told me that my mobile phone was in state of water damage....

I have Sony Vaio E series. Due to some issue I have to visit sony service center sec- 2, Noida. You will not believe it what they do...They stole my windows activation keys which is written on back side of my laptop. I was also shocked when I see there is not my windows key at the of windows installation after few days. I don't know what should I do?????...

I have given complaint on 7th July15, but have not taken any considerable action from your end so far. once again i am repeating, I have purchased 9.11.2011 after one 1 1/2 years changed new display screen on 21.03.2013 amount is Rs.11473.00 from sony service (chennai service centre) from chrompet, chennai 44. Again i got the problem in the screan with in 2 years of replaced march 2013. I registered complaint through sony customer, and...

Hi, My Service ticket no is [protected] dated on 18th July 2015. It has been over 2 weeks still I am not getting a confirm answer from you support team as to when I would receive my cell. They just say last status is 'parts missing' on 20th July and they dont know anything else. This type of support is not expect from a brand like SONY and this had shaken my faith on your brand. Please its a sincere request to you that if you dont...

Dear Sir/Madam, I am writing to inform you to inform about the poor customer service provided by the Sony India Company. I bought a PlayStation 3 Super Slim on 9th October 2013.The console cost me 23000/- . The console was brought from a Sony Center located at 42 Gariahat Road, Kolkata - 70029. It had 1 year warranty. But after moderately using it for 20 months one day it suddenly stops working. I called the service center regarding the...

Sir,


I bought a Sony Xperia ZL mobile handset from M/s Sony Centre, Kottayam, Kerala on 4 October 2013. After a mere 14 months o[censored]se, the phone developed complaints and I gave it at M/s Madona Care, the authorised service centre of Sony at Kottayam. I thought that it was just a software complaint. But the service centre told me that the phone was not repairable. They also told me that the company would give me some...

My LED TV Model KLV-32R422Bis not getting started. It is showing SONY logo and screen goes black with standby RED LED blinking in set of 5 repeatedly. Shop- KAY DEE Audiovision Pvt. Ltd. Sect 18, Noida Date - 29 Jun'14. Want this to be repaired asap Mob - [protected]...

Respected sir, this is second complain . I have purchased sony XperiaT3(Imei number - [protected])(model -D5102, Black) from Suryansh communication sanjay place (address-block no-41/2G, sanjay place agra) On 5th june 2015. I faced many problems while using my phone like -heating problem, while my phone is unplugged then also charging sign is shown above with improper and fluctuations of battery usage, in camera -time burst effect backs...

Sir, i bought sony xperia z1 (BLACK) 9 months ago on 28th october 2014. until 2-3 months it was working properly but after some days it started heating up and hanging on operating..camera shuts down popping up as it needs some time to cool down the device..i am not able to work properly with my Xperia device and i asked for service center to replace this product at mall road kanpur center. They didn't do so...as it is under warranty period,...

I Registered a complaint 0n 27th Jul for my LED TV (Sonay Bravia EX520 4o inch) as ther were some issue with the video card and the video was not coming through. Other features such as audio, video-audio playback through usb port etc were working absolutely fine. The service person from SOny service centre (Fortune-Jamshedpur jaharkhand) came and said that video card needs to be replaced and he took away the video card to repair it. On 28th...

This is in regards to Sony Xperia Z2 Phone purchased on 18th May 2014 for Rs. 48, 000.00. I have been using this phone and found to be one of the best phone ever purchased till date. Based on the battery backup, dual band WLAN card, amazing touch and much more I recommended multiple people to go for Sony products and people did buy Sony. I have been experiencing multiple issues on this phone specifically with overheating. I’m well aware...

Respected sir,
This is my second time complain against the company ...when i had given the first complain i was given assurance by the sony centre that i will be given a new mobile on their request so i backstepped from the complain to cooperate with them ...but now they are not giving me a positive response ..also since i have bought this mobile, either its with the shopkeeper or with the sony centre for recovery due to which my...