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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 181

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A
Arpan Kar
from Bargarh, Odisha
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Sony walkman

Address:West Tripura, Tripura

My walkman is not working well only verbinden M. USB is coming on charging and I cannot on it. And I have taken to agartala Tripura reapair center. They didn't see my product and refused me to help anyway.m hearted with this behaviour and the men present over their showing ignorance to me...
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A
Arvind Kumar Jain
from Meerut, Uttar Pradesh
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3D TV

I purchased one TV set (32HX750) on 21.04.2013 with two years extended warranty. On 11.07.2015, I visited the service centre at Muzaffar Nagar, to lodge my complaint for some problem in the set, complaint No. being 5297. I was assured to send the techinican next day. After waiting about a week, I again visited the centre to know the status of my complaint, and to my surprise I came to know that the complaint was resolved in their records...
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Address:Ghaziabad, Uttar Pradesh

My phone slip with my hand it has splash in swiming pool . In that time its wifi or ringer not working . I go to service center . Service center take refuse the phone.but they dont take phone said that xperia z is water proof phone how iay possible that it take water . Plz give me sutable answer . Contect me soon . phone dt[protected]...
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S
Saket Shelar
from Madhoganj, Uttar Pradesh
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Manufacturing defect

Address:Nagpur, Maharashtra

I bought the phon in feb 2015 after hardly four months the protective strip covering on the upper side besides the head phone jack came off automatically...when contacted the customer care they started blaming me and refused to serve my complaint...I'm deeply dissappointed by Sony's customer care..I request you to look into this issue as the phone is still under warranty. Pratik Wankhede [protected]...
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B
Bhargav9999
from Nellore, Andhra Pradesh
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Insufficient Memory

Address:Hyderabad, Andhra Pradesh

Hi, I'm Bhargav i am using sony xperia tipo mobile from 2012.After using 1year the mobile is not working properly there is 3GB free space in my mobile even though when i use my mobile to update the apps it shows an error message there is no space in your mobile i cant update the apps and i'm getting irritated every time and my mobile is upto date till now even though i'm getting this error message.you guys are not providing the latest update...
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M
mantu pandey
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Very poor battery & heating problem

Address:Nawada, Bihar

Sir, I have bought this mobile Xperia ZL model on dt. Feb. 2014 The mobile has been very poor battery life and the work of very slow it's a 3 more times replaced some of the problem every time so, i am request my mobile changed other models ex. Z2 extra cost of the handset I am paying. Please sir regards kindly. My cont.no. Is [protected]-[protected]...
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M
MKKoshik
from Meerut, Uttar Pradesh
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Replacement of My Sony Xperia T3 purchase on dt. 22/05/2015

Address:Meerut, Uttar Pradesh

I have purchase a Sony Xperia T3 mobile on 22/05/2015 and its having problem of Camara function, and not resolve the problem by the service centre from many complaint i.e. Job Nos. W[protected] dt 17/6/2015, W[protected] dt 23/06/2015, delivery date 08/07/2015 and again Job No. W[protected] dt. 14/07/2015 two times software changed, One time motherboard changed but problem not solved and I have not received my Phone till 19/07/2015. I...
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P
piyushkapoor
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud seller on olx

Address:New Delhi, Delhi

i bought sony xperia z1 from a guy on olx he provide me a phone which is having so many problems and he told me that the phone is under warranty but when i gone to the servise centre i found the bill is fake and phone is already repaired and right now as well phone speaker is not working properly and there is 2 more problems in that the seller from which i purchase this phone his number is [protected] i have the bill for the proof on which...
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C
Chandan Bhatt
from Pune, Maharashtra
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Sony xperia mobile under warranty but retailer not agree

Address:Ahmedabad, Gujarat

Dear Team once again am writing same complaint because have not received any revert from your side complaint - Have purchase my sony xperia Mobile in 12th July 2014 from west-Bengal at Mega Mobile center but within 6 month mobile was not getting any power on or battery was not getting any charge so have went to service center in kolkata they said soft ware issue .works was done in 6 days . now once agin same problem occurs but this...
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S
sree lal
from Erattupetta, Kerala
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Water damage due to manufacturing defect

Address:Kottayam, Kerala

i had purchased a sony xperia z ultra c6802 (IMEI NO :[protected]) from the sony exclusive showroom in lulu mall, cochin on 1/12/2014. the handset was claimed to be " water proof ". but im having difficulty in using the phone once i used it under the rain..before coming in contact with the rain, i made sure that all all the openings (the usb port and the sim card & memory card ports) are closed..after using the phone under...
+1 photos
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V
vbw123
from Gurgaon, Haryana
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Customer Support / Engineer Visit

Address:New Delhi, Delhi

I had raised a request to check my LED TV on 16th July, which got assigned to A P Network Services Delhi. Ph.[protected] /[protected]. I was promised that the service engineer shall visit in 48 hours, but despite from calling at least 10 times to A P N/W Services, the engineer didn't turn up. Every time they would take my complaint number, promise me to call back, which they never did. On Sunday, 19th July, AP N/W Services assigned...
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T
Tamal_Chak2014
from Kolkata, West Bengal
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TV is not working

Bought one Sony TV, Model No KDL-32W700B on dated 14/02/2014 from Sales Emporium, 443 Jessor Road, Kolkata 700074, since last few days the TV is getting off automatically and after 2/3/5 minutes getting on again automatically.The Remote of the TV is also not working properly.Need solution for the same...
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S
sarguna2005
from Changanacheri, Kerala
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Not up to quality

Address:Chennai, Tamil Nadu

Dear mr.customer support officer,
First of all i had respect & craze about Sony products due to only the quality of the product. But all the respect & craze i had on Sony went to grave yard today. Because I bought a Sony xperia e4g few days before, but the phone went often black with options a) back b) home c) tab and which is inoperable and had to restart every time. Any how there was no replacement of phone. Then the second...
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S
shantanu12092
from Agra, Uttar Pradesh
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Xperia Z Ultra replaced handset not working

Address:New Delhi, Delhi

I purchased the device in september 2014. On July1, 2015 it stopped working. I visited the service centre and they created a job sheet. They returned me a refurbished set in 15 days on July 15. Today on 18 july, it again stopped working. I am extremely pissed off with this. Last time I lost my data as well. Resolve this ASAP or else, I am filling a legal case against Sony Mobile India....
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P
priyanka001
from Kolkata, West Bengal
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Fraud in Service center salt lake kolkata

Address:Kolkata, West Bengal

I had purchased a Sony XPERIA c1904 and within 1 year it started having charging issues with the charging point.I approached the service centre in salt lake, near city centre kolkata, technoplaza and they said that there was charging point issue .I paid Rs 450 and they replaced the charging point.After taking the delivery the issue reocurred with the set and as it was within warranty of 3 months of service i approached them with the problem...
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M
Mahesh-s
from Mumbai, Maharashtra
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Heating issue My Service ID 1507140150

Address:Coimbatore, Tamil Nadu

Sir, I have purchased a new cell and facing a heating problem model no:E5363 IMEI no:[protected] I purchased this mobile in dealer name. The Chennai mobiles cbe on 08/07/2015 with in two days I started facing this issue, I when to my dealer and asked for the problem they they told me to get in to Sony support . So I have talked with the customer care people they have told me if there is any hardware issue with in 7 days we will be...
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M
M Jelkie
from Guwahati, Assam
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Problem unresolved - Sony Service Centre, Guwahati.

Address:Kamrup Metropolitan, Assam

On July 8th, my father took our Sony DVD player, model no. MHC-GNZ77D/CE12 to the service station in Rajgarh, Guwahati. It had been having problems reading and playing CD and DVDs and kept showing error C3100. Since I was not able to eject the CDs already in the player due to this error, we informed the people at the service station of this and they assured us that we would get them back when we came to pick it up after they had fixed the...
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A
A.pathak
from Pune, Maharashtra
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wallmounting of LCD TV

Address:Nashik, Maharashtra

Dear sir, Actually I had purchase 33" LCT TV from reliance digital shop @ city centre mall on 15.7.15, Wednesday... They said will do wall mounting on thursday bt on that day we waited a whole day for you engineer.. Aftr dat second appointment was given on satrday by ur engineer inbetwwen 10am to 12am... BT still there is no reply from your side.. Its very cheap and unsatisfied service ur giving to ur customer... If you can't stand on ur...
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Address:Kolkata, West Bengal

Dear Sir, We like to inform you that we have purchased a Sony LCD TV Model No. KLV-32EX300 Serial No. 2618053 from company authorized dealer Home Town Kolkata – Rajarjat against the tax invoice dated 16/06/2010 in the name of Mr. Vikram Goyel. The said LCD TV set screen started to fade and made malfunction from last some months. In spite of our effort to minimize the use of the said LCD TV Set to restore the screen in working condition...
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M
ManasMoghe
from Bareilly, Uttar Pradesh
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My Phone is not being repaired and neither being returned to me....

Address:Gurgaon, Haryana

Dear Sir/Madam, Harassment by Sony. My phone is neither being repaired nor being returned to me. Job sheet No: W[protected] Phone Xperia Z3 Compact - Imei: [protected] 1. I had purchased my Sony Xperia Z3 compact on 20th Dec 2014 2. The front/display screen on my my Sony Xperia Z3 compact had become loose/detached for some reason. 3. My phone was in the warranty period, so on 13th June 2015 I had taken it to your...
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