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Sony India Complaints & Reviews

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Updated: Nov 16, 2025
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R
Ramesh Kumar
from Anand, Gujarat
Oct 7, 2007
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Sir/Madam,
I have purchased sony ericsson K310i on 03 oct 2006 with IMEI No. [protected]. After using 2-3 months the set was switched off and when i contact my nearest sony service centre they change the software of my problem. i was also told that this set is not giving the proper battery backup but in this regard they didn't say anything to me. Than after hanging problem arises or when i make a call to other person sometimes the other person voice is not audible for me or restart my set. Than i again my nearest service center and told the above problem. The service center person told me that i will replace your handset on the beginning of the october before the expiry of warranty. When i go to the service center and told him this was the problem in my handset and you commit me that your handset will replaced on the beggining of october they told me now i cannot do anything for you. now my warranty is over on 03 oct 2007 and the service center persons give me the negative response on the last day of warranty period. so you are request to take the matter seriously and replaced my handset as soon as possible.
Hope for postive reply,
Yours Truly,
2 oct 2007 Ramesh Kumar
[protected]
Aug 13, 2020
Complaint marked as Resolved 

Sony Ericsson — restarting and hanging

getting hanged and getting restarted is the main and big problem for this hand set.................so i request to all is not to buy this dirty hand set in your life time.and there will be no proper servicing too..for this handset..........

Hanging problem,restart problem,Battery problem, - Comment #1828340 - Image #0
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    Debashis Bose
    Oct 6, 2007
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    Non functioning of CD writer

    I bought the combo drive (Sony) Serial No. 1118018 from M/s Microcare, Kharagpur, India Tel: [protected] at the time I bought a PC from them of model compaq Presario SR 11151L. From the begining I have not used the Combo Drive. When I tried to use it for first time after 3 months it was not working. Thereafter I requested M/s Microcare to get it rectified. They removed the Drive (CD writer+DVD Player) and took about 2 months to return...
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    debjit mitra
    from Bengaluru, Karnataka
    Oct 3, 2007
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    am harrassed

    dear sir,

    i purchased Sony Ericsson K550i, imei #[protected] on 29.09.2007 from RPG Cellucom India Pvt. Ltd., shop # 305, Forum Mall, Elgin Road, Kolkata - 700020, ph # [protected], the phone was packed sealed, but to my utter surprise i found the phone had some specific problems -

    1. the reception quality is very poor.
    2. call drops are frequent.
    3. the ear speaker delivers very bad sound.br...
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