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Sony India Complaints & Reviews

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Updated: Nov 16, 2025
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H
hemant prabhakar hambarde
from Bengaluru, Karnataka
Oct 14, 2007
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FM RADIO NOT WORKING,BLUE TOOTH NOT WORKING ie,ONLY

RECIEVEING BUT NOT SENDING ANY DATA TRANSFER
Aug 13, 2020
Complaint marked as Resolved 
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    abhijitlele
    Oct 12, 2007
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    SALORA has undertaken the Sony Ericsson service and the Lamington Road Service Center is operated by them. I submitted my Sony Ericsson K750i phone to the service center in July with the help of my friend. I had purchased the K750i phone on 25th August 2006 from Wonder Collections, Kalyan West and the phone is still in warranty.

    The main joystick of my phone stopped working suddenly in mid-July.But all other functions are working till date. I operated the phone using numbers for some days thinking that it may be a temporary fault and later submitted it to the service center.

    However, till date the phone has not been repaired. Its almost one month now and when my friend asked for the phone the service center replied that the phone's joystick has stopped working due to physical damage and waterlogging inside the phone.

    How can they say that the just the joystick has allergy of water despite the fact that all other buttons and functions of the phone are working seamlessly. They discovered the fault after one month.

    SALORA is a pathetic service center and now they are demanding 8500 rupees for replacing entire circuit board.

    SONY ERICSSON PLEASE MAKE A NOTE OF THIS, YOU ARE LOSING CUSTOMERS DUE TO PATHETIC SERVICE. Nokia is better than you people , they have more service centers and intelligent people.
    Aug 13, 2020
    Complaint marked as Resolved 
    Could you please suggest me authorised service centre for sony erricson mobiles in Mumbai
    i had given my k750i at your vasai service center on the 4 of jan 2008. under warranty my battery was to be replaced.the complaint for the same was made on the same day under complaint id: ses08tnj10025 and the battery (old one)was taken away saying that the same would be replaced within 2 days, but today igot arude shock when i found out that salora intl. does not have spare batteries in mumbai . this is the state of affairs of SONY ERICSSON.
    my sony ericsson w910i can't support any jar softwear please give me the authorised gallery for more help in andheri (mumbai), virar (thane).
    My sonyericsson w350i mobile has been stolen, we request you to lock it so that the thief cannot use the phone or access the data. The IMEI no [protected].Please take action as earliest
    I have Sony Ericsson k700i model, it's not working, I want to know Service center in Andheri area.

    Regards,
    Jyoti
    Dear Sony Ericsson is the best in service. third class service given by nokia some month i take new phone in phone physical damaged in packing. so, i send it service centre for DOA he give me money back after nine month. now this phone value is 39% he give me money cover new prise list i lost 61% money. same problem i face with sony ericsson service centre give me new DOA with in 12 working day.
    DEAR SIR I HAD PUCHASED SONY ERICSSON C510 ON[protected], WITHIN 2 MONTHS TIME PHONE IS NOT WORKING PROPERLY i.e PHONE IS GEING SWITCH OFF, MMC IS NOT SUPPORTING, KEY PAD IS LOOSE, IN SHORT IT IS DEFECTIVE MOBILE, MOBILE ALREDY REPAIRED TWO TIMES WITH SERVICE CENTRE, BUT NO SOLUTION YET I FIND, MOBILE IS STILL IN SERVICE CENTRE FROM LAST 15 DAYS FOR CHANGING MAIN BORD, BUT THERE IS NO FOLLOWUPS.NO REPLY, NO CONFIRMATION, FROM SERVICE PEOPLE ABOUT WHEN I WILL GET MY MOBILE BACK, EVERY DAY THEY ARE GIVING ME BAD REPLY, SONY ALL SERVICE CENTRE ARE VERY BAD IN SREVICE, THEY ARE VERY RUDE IN TALKING, IN MUMBAI LIKE CITY THERE IS NO COMPANY OWN SERVICE CENTRE ITS VERY SHAMEFULL FOR SUCH REPUTED COMPANY.

    SIR PLS GUIDE ME TO BEST WORKSHOP IN MUMBAI FOR BETTER SERVICE, AND ALSO PLS GUIDE ME HOW HOW ICAN GET REPLACEMENT OF ENTIRE MOBILE FROM SONY ERICSSON, I WAS NOT EXPECTING SUCH POOR QUALITIES AND SERVICE FROM SONY.
    SIR I AM STAYING AT THANE AND MY MOBILE NO. [protected].
    SIR PLS HELP ME OUT, I AM VERY MUCH THANKFULL TO YOU.
    ya, he is absolutely right, salora service center is like a fish market, nobody cares. sony is at rear front on this aspect than NOKIA. i have stopped using sony rather swicthed to nokia again.
    Hi Folks,

    This is abhijit lele again. Finally SALORA service centre had agreed kee it was their fault and the phone was not waterlogged at any point of time. I received the phone (actually my friend collected it on my behalf) and I didnt pay a penny for repairing.

    I hope you will provide the same level of service to each n every sony customer. I suggest ppl not to buy K750i as the joystick stops working suddenly.

    I want to thank the SALORA service centre HEAD for looking personally into this matter and apologies from my side that am posting this reply very late.
    plz send me sony gallery 4 repari my mobile.address plz bhayandar 2 virar
    I have sony Ericsson w960i. some days before it have been dropped by me and after that its touch screen is not working properly. i have shown it to mobile shop also, but not result i have found. Kindly suggest what is the problem and if i have to replace my touch panel then what will be the cost ??
    hi,
    I have sony ericsson w395 cell phone.. It has given me a headache now.. I have got it repaired for d 4th time.. whenever i move the slide upwards my display goes away.. can anyone tell me where exactly sony ericsson service centre is in mumbai.. because within a week it has again started givin me troubles.. feel like throwing away the cell phone.. plzz let me know as soon as possible where the service centre is..
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      David Pearson
      Oct 11, 2007
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      Bad Customer Treatment

      Dear Sirs,
      I purchased a Sony laptop through PC World
      nearly a year ago based on Sony's reputation of reliability and
      performance, the laptop I selected was a Sony, price £799 not a cheap
      laptop. Eleven months later the laptop failed when I needed it most, I
      was working abroad on a project and I need a laptop immediately to carry
      out the work I was involved with so I had to buy another...
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      jastej
      Oct 10, 2007
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      I bought sony ericsson k550i cell on[protected]. After buying it give me some problems, and i ignore them, i think i don't know to operate this k550i. Now the cell give me trouble. When i charge my cell, i observe that its battery getting hot and it show wrong readings. Then i put it in service centre in ludhiana. At first they told me there is software problem, and now they told the its battery is defective and sent to replacement. And you will get your cell on 06 sep. I buy this cell from my pocket money. Now i don't want to that cell. Beware and do not buy this faulty phone!
      Aug 13, 2020
      Complaint marked as Resolved 

      Sony Ericsson K550i — games are not installed

      I have Sony ericsson k550i. Unfortunately i have deleted default system data. so the games are not installed in to my system. so plz advise me what to do?

      hope ur best results

      Sony Ericsson — sony ericsson k550i

      lost my sony ericsson mobile last week. Please let me know to block the mobile using IMEI number. I stay in NEW DELHI .
      EMI NO. [protected]
      MODEL NO. K550i
      hi sir i have w910i thats display is not working how do i know thats problem how can i solved that
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        Ramesh Kumar
        from Anand, Gujarat
        Oct 7, 2007
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        Sir/Madam,
        I have purchased sony ericsson K310i on 03 oct 2006 with IMEI No. [protected]. After using 2-3 months the set was switched off and when i contact my nearest sony service centre they change the software of my problem. i was also told that this set is not giving the proper battery backup but in this regard they didn't say anything to me. Than after hanging problem arises or when i make a call to other person sometimes the other person voice is not audible for me or restart my set. Than i again my nearest service center and told the above problem. The service center person told me that i will replace your handset on the beginning of the october before the expiry of warranty. When i go to the service center and told him this was the problem in my handset and you commit me that your handset will replaced on the beggining of october they told me now i cannot do anything for you. now my warranty is over on 03 oct 2007 and the service center persons give me the negative response on the last day of warranty period. so you are request to take the matter seriously and replaced my handset as soon as possible.
        Hope for postive reply,
        Yours Truly,
        2 oct 2007 Ramesh Kumar
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Sony Ericsson — restarting and hanging

        getting hanged and getting restarted is the main and big problem for this hand set.................so i request to all is not to buy this dirty hand set in your life time.and there will be no proper servicing too..for this handset..........
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          Debashis Bose
          Oct 6, 2007
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          Non functioning of CD writer

          I bought the combo drive (Sony) Serial No. 1118018 from M/s Microcare, Kharagpur, India Tel: [protected] at the time I bought a PC from them of model compaq Presario SR 11151L. From the begining I have not used the Combo Drive. When I tried to use it for first time after 3 months it was not working. Thereafter I requested M/s Microcare to get it rectified. They removed the Drive (CD writer+DVD Player) and took about 2 months to return...
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          debjit mitra
          from Bengaluru, Karnataka
          Oct 3, 2007
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          am harrassed

          dear sir,

          i purchased Sony Ericsson K550i, imei #[protected] on 29.09.2007 from RPG Cellucom India Pvt. Ltd., shop # 305, Forum Mall, Elgin Road, Kolkata - 700020, ph # [protected], the phone was packed sealed, but to my utter surprise i found the phone had some specific problems -

          1. the reception quality is very poor.
          2. call drops are frequent.
          3. the ear speaker delivers very bad sound.br...
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