Sony India Complaints & Reviews

My Sony Xperia Z3 is supposed to be a Water Proof phone and I took a few photographs in a Swimming Pool. The phone was perfectly functioning thereafter but after around 30-45 mins the display went blank. Upon contacting the Sony Authorized Service Center at M K Reddy Street, Tambaram, Chennai, their Service Head Mr Karthik refused to accept any responsibility stating that water has gone through the USB slot, cover for which was lose due to...

My PS3 has stopped reading discs, barely 2 yrs old, and have used hardly 5-6 times, I face this problem. Service centre people asked me to get the whole set replaced, and that they would give me 10-15% discount on a new set. It just completely doesn't make sense to repurchase the same thing for double the amount, and even mine is in mint condition. Pointless to do these stuffs Sony, grow up! I was completely in a state of shock after hearing...

Hello sir my name is Alisha rai I m from moradabad, u.p., India I m facing the same problem in my handset Sony xperia c from last 5-6 months . when I make calls suddenly the mobile shows radio off and network fails and the call ends.I HV gone to service centre 3-4 time but the same problem comes again and again.last time your executive told me he changed the mother board but then also I m facing the same problem . My suggestion to you...

I bought Sony xperia Z3 phone on 08 JUN 2015 for Rs. 40, 000. It is a water proof phone. I was told to keep side covers closed so that water does not goes inside the phone so i kept covers closed all the time. On 08 JUL 2015(just after one month) touch screen for my phone stopped working. When i took my phone to service center they said water went inside my phone. I kept covers closed all the time still they are saying water went inside...

Ticket id#[protected] Model no:D6653 Imiei no:[protected], Phone have given To Your Kolkata ofiice, S.P Mukherjee Road. People are not listening Our complaint properly and 2 days gone no such action found. Is this the way you behave with the customers. Regards, Pawan [protected]...

To Customer care Unit. Attention! This is to bring your notice that my name is Prashant kumar Srivastava and I am very much aggrieved and disappointed customer of yours. Few months back I bought a New SONY EXPERIA Z2 phone (IMEI NO-[protected]) from your sony outlet after shelling off Rs 45k from my pocket. Few days back there was a problem in my phone where during call, the proximity sensor was not working and side covering...

Hi,

My sony bravia tv was showing double picture and took it to sony service centre, nalanchira, near mg college, trivandrum, kerala, india on mid of june 2015.
The service person said it was a panel complaint and said he will inform about the rates as soon as possible.
After 3 or 4 days he called and said that it will cost around rs.11000. He also said i have to pay atleast rs.5000 in advance. I paid rs.6000...

I bought Sony Television 32R402 on 05.05.2014 from Narang Electricals Kurla West. There was a technical fault a few months back which was rectified by your authorized personnel the very next day.But now again the television set is not working and we are receiving no help from any quarter. The TV switch button is automatically turned green and there is no response to the remote control. On complaint through the dealer, a technician visited...

I Am using Z3+ last one week problem occurring using handset overheating issue no backup camera is not properly work. I am big fan of Sony. All z range I am using z up to Z3 I am not happy with Z3+ last 10 months I am using Z3 no any issue while using thise phone. So plz help me...

I am a huge fan of Sony but bitterly disappointed about Z1 as there are huge network issues. Also after giving it for service they blame the sim. And everybody has the same complaint. I have used multiple sim cards but same issue. Deeeply disappointed with the brand and poor service....

Good afternoon! I'm Vijay D from coimbatore. I have purchased Sony aqua m4 2 weeks back in local retail shops. I'm feeling sorry to this what happened to the Sony quality and lifespan of a mobile. My first issue was with the call speaker I dipped my mobile for one second to check the waterproof of this mobile it was nothing with the screen after 4hours I received a call from my friend he reported me that he dint hear me neither as I there...

I bought a Sony Xperia Z Ultra from flipkart on 26th Jan 2015 with emei no.[protected] I accidently broke my screen 4 months later. Theres a service center here in Ghaziabad and the address for that is: 94, GT Road, Choudhary More, Ghaziabad-201001, Uttar Pradesh. Contact no.[protected] I gave my phone for repairs on 5th June 2015 and I applied for a replacement by paying 50 percent of the market price of the phone. The people working...

Request ID:1-[protected]
Request ID-: 1-[protected] many more request ID, I have But there is no response from sony company, I had mail my problem to question.[protected]@suppory.sonymobile.com and [protected]@ap.sony.com.NOw the problem is so complicated kindly understand it by the i have sent to sony team...in order i sent them and their answers on that...here is all my conversation with them...


1st mail by me...br...

Hi i am sneha from delhi, ([protected]@gmail.com), purchased a new sony xperia c4 ...The phone stopped working properly from the very next day of purchase. I went to sony authorised service center at laxmi nagar named immortal services, they took my phone for replacement and said that i will get my replacement phone by 3 days, and know its been 5 days when i call them they regularly say me a different story for my phone. And yest they said...

My comlaints are open from past 8 days with no solution. NO written reply from Sony on what they found and suggesting. I got only one call from Sony regional office "we are sorry but we cant do anything". My Fisrt complaint #[protected] Launched on July 2. My Second complaint was :[protected] Launched on July 6. Note :- I dont want to hear sorry over the call . I want a written reply from Sony on my complaints below along with...

Hi; Its Vikash Kumar from LG Electronics Greater Noida also an ex employee of HP India Sales, Gurgaon (Dec’2010-May’2015) n Samsung Electronics Noida Factory & Gurgaon Corporate Office (July’2005-Nov’2010). I was always a true admire of Sony product, this is the reason why I have products of Sony in my house knowing the fact that I have big & very best facility of 25% employees coupon discount in LG n previously for Samsung Products...

Good Day, Sub: New Sony Phone part replacement pending for almost one month. Tiket ID: [protected] Job No: W[protected] I would like to bring to your Notice that I purchased a new Sony Xperia E4g in the month of May end. The screen broke on the 8th Of June 2015 and I handed over the phone to your service center at salem Sharon Electronics on the 8th of June 2015. The service center informed me that the phone would be repaired...

Dear Sir/Madam, Sony is a very big company and i am a very small customer. I only possess sony products LED TVs(3 nos.), Laptops(02 nos.) and a digital camera(02 no.) at my home. Since i like the product quality and the brand performance. However, the service by some of the service centres are so pathetic that i am shocked. I will narrate an incident which happened to me on 02.07.15 at global services(SONY), Sodala, Jaipur. I had...

Dear Sir/Madam I Mr.BSRV Prasad from Hyderabad i have been purchased 3 no of SONY mobiles and in that two mobiles are damaged by my fault. and i have been sent to service center for repair. for first mobile repair cost is 10000/- paid for display broken front and back and in next day started problem (Back side door/ cover not fixed) for second mobile repair cost as claimed in Insurance it was given 25 days back after delivery again...

Dear Sir, We have deposited this phone under the above Job no. to your Complaint. office twice time. But the phone is not repaired properly. Now its cover is not closed and even the pasting you have done for the sealing of this phone is not proper. you have just white washed the phone and hand over to me. In the last two month the mobile is with your centre. I have purchased this phone for our personal use, not to be detained to your centre....