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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 184

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Dear Sir, On Sunday(05.07.2015), I had purchase a Sony bravia LED Full HD (22") from Malhotra Electronics, Gurgaon, Haryana, still today I had not receive the hanging stand to hang my TV on wall.already I had complaint to u, my complaint no[protected], but still now I have not receive any service from your side. Name-Lelin Roul Mob-[protected] [protected]@gmail.com...
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Address:Chennai, Tamil Nadu

Sir, I am T R Raghavan from Chennai ( [protected]) and I bought Sony LED TV from Annamalai Enterprises, thiruvanmiyur in October 2012 at a cost of Rs. 60000/- ( Sony LED Tv Model no. KDL-40EX520IN[protected]I also bought Stabiliser as suggested by the dealer and the TV was installed by Sony TV Personnel only- In Jany 2014 we found the TV started displaying vertical lines and soon it went out of order- we called the Sony TV Personnel only...
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T
tyagirak
from Gurgaon, Haryana
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Controller Card failure with in 2 years

Address:Gurgaon, Haryana

I have purchased one SONY LED TV (Model - 40R452A) & (Serial Number 4318354) and this was not getting on. Once service engineer visited and infomed that controlled card is faulty and same needs to be repalaced by paying around INR 7000/-. My basic questions are: how can controller card get failed within 2 years? What is the reliability of SONY brand? Why should i be punished for 7k which was not planned when I bought this TV. Surprise...
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N
NURA CH
from Chennai, Tamil Nadu
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XPERIA Z2 Water DAMAGE

Address:Chennai, Tamil Nadu

I have a sony xperia z2, which fell in a 4 feet deep swimming pool and was taken out within 5 minutes. Both the covers were closed when the mobile fell into water. The unit is not powering on and the service center in vadapalani chennai (Doshi gardens) is not even interested to take a look at what happend and simply asked me for 12 - 13 k for mother board replacment and another 8k for lcd replacement. Sony advertises that this mobile xperia...
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nishantmahima
from Mumbai, Maharashtra
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delivery of moblie

Address:Yamuna Nagar, Haryana

I gave my Sony z1 mobile to Sony service center Yamuna nagar haryana (vipan electronics) on 18-6-15 for broken screen replacement. They promise me to give my mobile back in 10-12 days . Firstly they charged me a whooping 16000 rs for screen change . Secondly till date I have not received my mobile . Today service center person told me that it will take one more week to get my mobile. I am suffering a lot due to this. Please look into the...
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S
Sahana Dilshad Zaidi
from Jabalpur, Madhya Pradesh
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Complaint against technical problems in Sony Xperia T2-Ultra Mobile purchased on 15/04/2015.

Address:Jabalpur, Madhya Pradesh

Date: 08/07/2015 To The Manager Sony India Pvt. Ltd. Sub: Complaint against technical problems in Sony Xperia T2-Ultra Mobile purchased on 15/04/2015. Dear Sir, I have purchased a Sony Xperia cell phone from Sundram Sony Exclusive Showroom, 569, Nagar Nigam Road, Beside G.D. Complex, Marhatal, Jabalpur – 482 002, Madhya Pradesh, having invoice no. 42 on dated 15/04/2015 Its model no. is Sony Xperia T2-Ultra D5322 White....
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P
Pardeep Mangla
from Hoshiarpur, Punjab
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Regarding in appropriate services

Address:Bathinda, Punjab

This is to inform that I am Sony xperia M user and I am facing some technical difficulties from about a month.I have given it for repair to you service centres in bathinda.But I am still facing that problem. The phone's warranty is about to over. From Pardeep Mangla [protected], [protected]...
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V
vasant mohite
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Freak Show Service

Address:Rajkot, Gujarat

Job no. W[protected]. dated[protected]. At Rajkot Dhwani Autho Sony Service. Model Sony Z1. - Out of Warranty. Allow me to congratulate Sony on excellent experience on Sony After Sales Service. As They had Congratulated me on buying this product as proud owner mentioned inside the leaflet in the Box. Only the battery wanted to be replaced first they said it'll cost me around 2000 Rs to replace the battery. Then After a week they...
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Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased this "Pathetic Model" in october 2009 and since then i have spend around 30k to keep it running. Another 9K in waiting.
After two years of purchase the motherboard was changed for 8-9K and last september entire panel was changed for 16k or something.
Now again there is no display. Sony engineer visited my premises and told that motherboard need to be changed that would cost me another 9K. I told him that...
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G
gyan1295
from Kasganj, Uttar Pradesh
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Not Access Internet

I have Sony xperia M, c-2004 in this i have tried to download and install internet setting but error came. Due to this i have also give handset to sony service center but my problem is not solved yet. Service provider told that your handset problem is there....
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D
Dinesh Nd
from Bengaluru, Karnataka
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complaint ignored

Address:Bangalore, Karnataka

I had given my phone at sony service centre, West of chord road, Bangalore on 13th june 2015. On Saturday 20th of June I received a call from the service centre saying that the estimated cost for repair would be 5614. On Monday 22nd June, I went to the service centre for paying the same. On 29th of June I went to check the status of mine and was surprised to know nothing has been done and they assured that my phone would be ready by 6th of...
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C
chiragpatel007
from Surat, Gujarat
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Cheting By Service station people, given Demo product

Address:Surat, Gujarat

To whomsoever it may concern hello, i have purchased (55 cm) P422C BRAVIA LED TV, dated 015, from sony center (Tech one enterprise) from adajan (surat), the problem is that, the tv is demo piece, they have not packed the tv, they came home and installed, after 2 days the circuit has burnt. now unable to watch anything, complained many times, they are saying out of warranty i dont what to do, i lost my money, my faith . now i am helpless....
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J
jramesh
from Chennai, Tamil Nadu
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display pannel replace

Address:Chennai, Tamil Nadu

purchased KLV-32BX300 IN5 serial no.240591 dated 09.11.2011. replaced worst display screen on 21.03.2013 paid rs. 11473.00. now also getting problem in screen, they are asking rs10000 to replace. if your are not replace free of cost i will go to consumer court. j.ramesh ph [protected]....
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A
Arjitauday
from Kolkata, West Bengal
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Complaints against bad customer service

Address:Thane, Maharashtra

I bought Sony Xperia C on 06/07/2014.Since 16/06/2015 there are certain problems in my handset, like i can't make calls from it and display problem, i went to sony service center Ccom telecommunication pvt ltd. Eternity Mall Thane, on date 17/06/2015. They submit my mobile and till now date 07/07/2015 didn't respond.I frequently call them on their office no[protected] but no one receives calls at servicing center and becoz of...
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N
neeraj manocha
from Indore, Madhya Pradesh
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mobile camera

Address:Bhopal, Madhya Pradesh

I have purchased sony Xperia M2 Dual Black IMEI no [protected] billed amount 19800 from Zenith Tradex via sanpdeal on 28 aug 2014 the phone camera rear is not working properly and is taking Blurr photographs I have complaines it to sony Authorised service centre GF Block B Mansarovar complex bhopal they have told me that your camera is not coverd in gurantee period of one year and it is void as you have purchased the phone through...
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Bhalchandra Madav (Babi Madav)
from Pune, Maharashtra
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Sony Laptop Problem

Address:Mumbai City, Maharashtra

HI Sony Team, We have given our Sony SVA13A15GNB Laptop For Repairing In Which you had Replaced The Mother Board For Which you had Quoted us Rs 11720.00 In Cash Dated[protected].In Which Very Next Day Dated[protected] We Had charging Problem And Hand it Back To you. For which you had replied That the New mother is faulty And is to be Replaced Again. For which you Said you need 4 to 5 Working Days. After which you are asking to share...
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noel d souza
from Rajgarh, Madhya Pradesh
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not recive my phone in time

Address:Indore, Madhya Pradesh

i have SONY XPERIA Z ULTRA on 13/06/15, has damage screen and touch & i have given this phone to near by service centre in indore they told me that XPERIA Z ULTRA is not provide by company you will recive XPERIA Z after 15 days but now more then 20 day has over and till now i havn't recive my phone. my job no. w[protected]...
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S
Sanchi Chhabra
from Satrikh, Uttar Pradesh
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worst customer care service experience

Address:Saharanpur, Uttar Pradesh

Sir, I have bought sony t3 in march n since then have been facing problem of voice clarity both in incoming and outgoing. I have Submitted my phone THRICE in S.V.ENTERPRISE, saharanpur but the problem is unresolved. Staff is uncooperative, they provided defective standby set. They won't accept complaints after 5:30 saying Centre closes by 6:30 but notify to collect the handset after 6:30 when they won't be able to provide any service.Please...
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S
Syed_Bilal
from Pune, Maharashtra
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Extremely poor service

Address:Thane, Maharashtra

I bought Sony BRAVIA KLV-32R412B 32" LED TV (Black) from croma a month back but there has been no service call from SONY till now. I registered service request a couple of time with S.B. Electronics Thane (phone[protected] but without much effect. Request ID[protected] Never expected such poor performance from company like sony....
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Ravi Khagta
from Mumbai, Maharashtra
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Quality of New X peria Z compact

Address:Panchkula, Haryana

Hi Team, I had purchased new Xperia Z compact on dated[protected], referring the Sr No [protected] from Ambika Enterprises, SCO 42, Sector 11, Panchkula (HR) 134109. copy of invoice attached for the reference. Within the weeks time it was burst during the charging. (damaged conditions photos attached for references). I am very much surprised and shocked to see the condition of the new product of company like Sony. My request to you...
+3 photos
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