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Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

www.tssouthernpower.com
1.7
Updated: Jul 23, 2025
Complaints 1260
Resolved
418
Unresolved
842
So far, so good. Telangana Southern Power Distribution Company [TSSPDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telangana Southern Power Distribution Company [TSSPDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 2

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R
Ramyasreee
Jun 24, 2023
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Address: Macha bollarum Krishna Nagar colony

I would like to draw your attention towards Krishna Nagar colony Macha Bollarum, only single phase 3 houses is not have power from 11 hours, pissed of calling to 1912 all negligence answers, trying to connect fuse of number and Naresh Reddy garu Macha bollarum AE not answering. This is such a pathetic customer service u guys are providing, 11 hours continuous power cut that to for single phase and no proper answer. Please look into the issue and resolve it at the earliest l, i have all the call recordings how customer service people responded, if this is not solved will escalate this issue.
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    S
    [email protected]
    Jun 15, 2023
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    Address: Patancheruvu

    Hi Team,

    I had a transaction with TSSPDCL on 26MAY2023. I got the message payment unsuccessful. but amount was debited from my account. I called to bank they said money struck at TSSPDCL.

    transaction ID: BIL/ONL/[protected]/Southern P/TSSPDCL_YICI190.

    Kindly look into this.

    Best Regards,
    Srinivasareedy.
    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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      V
      Vikaskumar007
      from Hyderabad, Telangana
      Jun 13, 2023
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      Address: Hyd

      Hello,

      I have paid the may electric bill of May twice.

      USC :[protected]

      It's not deducted in the June month bill.

      Please help out regarding this
      Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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        U
        uzairhere
        from Hyderabad, Telangana
        Jun 4, 2023
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        USN[protected]
        bill amount ₹2585 deducted but tsspdcl still shows bill due .kindly pls look into it
        +1 photos
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          M
          [email protected]
          May 15, 2023
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          Address: 8-3-234/87/18/1, laxminarayan, yousufguda, Hyderabad

          Usc no:[protected]

          Dear sir/ma'am,
          Its been 2 week we are facing power issue as we got to know that the service wire issue we got the service wire on the very next day and till now no office of the power supply office came to connect the wire iam working daily i suppose to call multiple time to the department office's the lift the call and simply say we will come in an hour but till now they haven't came the no which we are dialing that is [protected] this is the worst service which is giving from this no they don't even listen to our words and disconnect the call i don't even know why the gov is giving them salary so it's my humble request to forward this to higher level and resolve my issue if the issue is not able to handle from ur end then pls forward to escalation manager how are handling...
          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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            R
            Riyazuddin629
            May 8, 2023
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            Sir,

            I have applied for a New Service connection at the MOMINPET VG section through an online service. It's been 372 days but still Application Status is Extension of Work required/ Estimate prepared but not forwarded by AE. I have uploaded all the doc. online and submitted papers in office . Please let me know if anything pending from my end.
            Registration Number NR[protected]
            Name BANGLA MOHAMMAD RIYAZUDDIN
            Registration Date [protected]
            Section name MOMINPET
            Category AGRICULTURAL
            Contract Load 5-HP
            Area MOMIN PET
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              P
              post2inam
              from Hyderabad, Telangana
              May 5, 2023
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              FM HEIGHTS Apartment, Happy Homes colony which has 11 apartments in total .Last month the Line men disconnected the power for the whole building though my apartment bill(use[protected] is cleared on time with no arrears. When asked, the line men responded stating the AE sir (Rajendranagar)ordered to disconnect power for whole building as few apartments did not clear the amount.Further there was no notice served before disconnecting the Supply.

              How can they cut power for whole building because of other dues. Please explain and also let me know if can register a complain on the AE and LINEMEN for causing inconvenience.
              Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                P
                POOJARI PULISEKHAR
                Apr 25, 2023
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                Address: 2-81, Digwal Gandla Shiva kumar house first floor

                Dear Sir/Madam,
                I paid the TSSPDCL Power Bill 600 Rs/- on April 12th 2023 through
                Google Pay amount deducted from account and in Google Pay showing successfully transferred to TSSPDCL.
                UPI Transaction ID:[protected]
                Google Transaction ID: CICAgJC3zuerLg
                Transaction Date: 12/04/2023
                Transaction Amount: 600 Rs/-
                Bank Transaction Reference Number: YBS[protected]
                Transaction Date: 12/04/2023
                Transaction Amount: 600 Rs/-
                Transaction Description: UPI/[protected]/From:[protected]@okicici/
                To:billdeskpg.[protected]@hdfcbank/TSSPDCL

                Please Verify the Transaction and update the bill status in TSSPDCL APP.
                I given the Google Pay Transaction and Bank transaction details above in this message
                the transaction amount is 600 Rs/-.
                Please Cross checks the transaction and update the TSSPDCL Power Bill Status in TSSPDCL APP
                Regards,
                POOJARI
                [protected]
                [protected]
                Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                  C
                  Current bil
                  from Secunderabad, Telangana
                  Apr 8, 2023
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                  Address: Plot No 15, Jyothi Colony Road No 2, near AOC Kirke gate, Secunderabad- 500015

                  Address:
                  Plot No 15, Jyothi Colony Road No 2, near AOC Kirke gate, Secunderabad- 500015

                  On 07Apr2023, I made a transaction of 6227/- through obc net banking for paying electricity bill, the amount got deducted from the account but transaction was not succeeded. When would i get the refund to my account..?? Please revert as early as possible.

                  Usc no[protected]

                  Account holder name - Bhavani Vivek Shrivastava
                  +1 photos
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                    G
                    GaneshRama
                    from Kavali, Andhra Pradesh
                    Apr 7, 2023
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                    Address: 5 B 3 JAGRUTHI RESIDENCY, Street 10, East Marredpally

                    Equipments such as AC, Microven, Fans are not working due to very Low Voltage since last evening - after restoration of power byTSSPDCL around 6pm. URGENT please. Noticed by all the residents in Jagruthi Residency, Street No 10, East Marredpalli-500026
                    Date of occurrence - 6th Aprl 23
                    CLient No[protected]
                    Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                      S
                      Srikanth Tadisetty
                      from Visakhapatnam, Andhra Pradesh
                      Mar 21, 2023
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                      Title Transfer request - CC658233486585

                      Address: ITW Signode Colony

                      I applied for title transfer 10 days back and currently the status is showing as complaint rectified(pending at ebs ). Can you please resolve this as soon as possible...
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                      D
                      DRT Naidu
                      Feb 27, 2023
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                      Dear Sir,

                      I Ravi teja, paid an amount of Rs. 654 against TSSPDCL bill no. 0090 dated 11 Jan 23 via Mobikwik app on 18 Jan 23.

                      Payment was done successfully but the paid amount not updated in TSSPDCL webiste

                      It is requested that please check my transection and update the bill at the earliest.

                      If the payment was not received from Mobikwik app. please provide a written confirmation that the amount is not received from mobikwik app so that I can get the refund amount from Mobikwik.

                      Thanking you
                      +3 photos
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                        A
                        alv.kumar
                        from Hyderabad, Telangana
                        Feb 20, 2023
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                        Resolved

                        Meter Issued, Pending for release.Delay in releasing of new service connection Reg.No NR61721491446

                        Address: BOMMALA RAMARAM village ,YADADRI » Division : BHONGIR » Sub-Division : BIBINAGAR

                        Sir,

                        I have applied for a New Service connection at the BOMMALA RAMARAM section through an online service. It's been 510 days but still Application Status is Meter Issued, Pending for release. I have uploaded all the doc. online and submitted papers in office . Please let me know if anything pending from my end.
                        Reg.No NR[protected]
                        Name PABBA VISHALA
                        Registration Date [protected]
                        Section...
                        +1 photos
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                        P
                        Pavan Mullapudi
                        Feb 18, 2023
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                        USC No-101742016--Electricity Bill No.0147 dated 11-02-2023 & Bill No.2809 dated 12-01-2013

                        Address: 3-14-22/B, SRINIVASAPURAM, RAMANTHAPUR, HYDERABAD 500013

                        The monthly bills for Jan (2809 dated 12th Jan 2023) was generated for a consumption of zero units for Rs.245 and this was brought to the attention of the billing person but no action was taken.

                        But bill for Feb (0147 dated 11th Feb 2023) was generated for high number o[censored]nits with a value of Rs.4361 which is very high.

                        Both bills are wrong and the consumption for each month was not properly distributed resulting...
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                        M
                        M V S SITA MAHALAKSHMI
                        from Delhi, Delhi
                        Feb 17, 2023
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                        Address: 404, Puushottam Enclave

                        I made a payment of ₹1976/= vide ID/UTR[protected]/S[protected]Union Bank, Abid road Branch), on 16/02/2023, The same has not been reflected by TSSPDCL. Hence, I request you to reverse the amount ASAP to my account. Please do the needful at the earliest.
                        +1 photos
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                          P
                          pavan721
                          Feb 13, 2023
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                          Bill not updated

                          Address: Flat no B , third floor, dhani mahal, plot no 76, sogbowli village, rajendra nagar circle, Telangana-500048

                          I have paid the bill of amount Rs3703 on December 26th 2022 through online UPI Mobikwik app, Amount got debited from my bank account and the trasanction done successfully, But the 3703 bill amount added in the January month bill.
                          I went to TSSPDCL office, located at Rajendra Nagar, they shared the Statement of bill credits, I could not see that the amount of 3703 not credited in December month at their end, I have already raised complaint...
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                          L
                          leoty
                          Feb 6, 2023
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                          Address: 500076

                          The past 10 days there has been random power cuts that have not been intimated to the locality. This power cuts goes for over 4-5 hours during the day time. People work from home and this is also causing issues for bakers and Xerox shops.
                          We have brought this issue to the local Electrician Area-In-Charge but he says it comes from the higher ups.
                          This is very insensitve on the part of the Electricity board to adhere to powercuts without intimation to the residents of the locality.
                          This should be resolved at the earliest.
                          Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                            R
                            Rama Krishna RK
                            Jan 12, 2023
                            Feb 13, 2023
                            This thread was updated on Feb 13, 2023
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                            Address: TSSPDCL ERO: Jeedimetla, SEC: Pragathi nagar

                            I have paid electricity bill for duration 06/Nov/22 to 09/Dec/22 via online website on 21/Dec/22. I got success message and also the amount is debited from bank account. Now in this months bill dated 09/Dec/22 to 11/Jan/23 i have been billed again for 299 rupees as arrears. I have done online payment since many years but it never happened like this. Very dissapointing. I am a senior citizen and cannot go to your office. My USC number is[protected]. Please correct the bill amount.
                            Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
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                            It also happen to me, I visited my nearest TSSPDCL office, but no response from them, they are doing cheating like this, this is not at all fair
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                              S
                              Sajja Rajashree
                              Jan 11, 2023
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                              Address: G1, Sai Balaji Apartment, Abhudaya nagar, gandipet

                              Last month’s bill with 195 units was 938/- and this month’s bill with 196 units is 1185/-. Additional 247/- rupees for 1 unit? Can you please help me get an answer?
                              +1 photos
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                                R
                                Ram Ambati
                                Dec 18, 2022
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                                This electricity bill complaint is related to below address
                                ERO: Banjara Hills
                                SEC: Sri Krishna Nagar
                                Area Code: 080321
                                SNO" SZ033241
                                H.No: A-17, Madhura Nagar

                                Complaint: Meter reading being wrongly taken for few months and causing slab change and high bill for subsequent months. Example. my avaerage consumption is 80-90 units and average bill is 250-300 rupees, but for last month reading was taken as 45 units
                                and all the remaining units got added to current month and slab changed and current bill is drastically increased to more than 600. I noticed this pattern several times and complianed but its still being repeated. Please check attached bill, resolve the issue and change meter if needed as my meter is still manual one.
                                +1 photos
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