Submit a Complaint
Claimed

Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

www.tssouthernpower.com
1.7
Updated: Jul 23, 2025
Complaints 1260
Resolved
418
Unresolved
842
So far, so good. Telangana Southern Power Distribution Company [TSSPDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telangana Southern Power Distribution Company [TSSPDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Telangana Southern Power Distribution Company [TSSPDCL]

Having problems with Telangana Southern Power Distribution Company [TSSPDCL]?

File a complaint and get it resolved by Telangana Southern Power Distribution Company [TSSPDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Government Organizations
Telangana Southern Power Distribution Company [TSSPDCL]

Telangana Southern Power Distribution Company [TSSPDCL] reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Azmath3120
Jul 18, 2021
Report
Copy

Bill incomplete

Hello.. I have made a bill payment through payzaap application and payment got successful but the bill didn't got paid... Please help me regarding this....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sultan Abode
Jun 26, 2021
Report
Copy

Payment Deducted from Bank but Receipt not generated nor reflecting in Payment History

Address: TSSPDCL, RethiBowli, Hyderabad

USC[protected] TSSPDCL Bill No. 0576, ERO No. 019, ERO Rethibowli, Hyderabad.

Payment of Rs. 5, 166/- was made using Net Banking feature from the TSSPDC Online Electricity Bill Payment site on the 25th Jun 2021. The Payment is deducted from the bank but the Receipt not generated nor the payment is reflecting in the online payment history. Payment Confirmation Email also not received.

Please ensure this payment...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
somdebasish
from Hyderabad, Telangana
Jun 21, 2021
Report
Copy

Arbitrary change of electric bill category and billed exorbitantly by [TSSPDCL] Telangana Southern Power Distribution Company.

Dear Sir/Madam,

SC No: A1027164
USC :[protected]

Please refer my recent electric bills of May 2021 and June 2021 for the correct ascertainment.

Please let me know why my bill CATEGORY has been changed and BILLED EXORBITANTLY?

On closer inspection of my bills, I could notice that you have arbitrarily changed my bill CATEGORY from CAT:1A Domestic to CAT: 1B (i) and billed excessively;...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
venkata Ramana Reddy uppal
Jun 13, 2021
Report
Copy

Tree cutting near pole as its touching electric wires

Address: Zahid nagar, uppal

Iam writing from zahid nagar street no 1, uppal, There is a need tree outside our home, its branches have started touching the electric wires on the pole which will disrupt power supply if not cut now.
We cant do this ourself as power needs to be shutdown before starting to cut that. Please assign this task to the concerned people....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dom Pneumatics
May 27, 2021
Report
Copy

Three phase Electrical meter burnt out thrice in a year

The three phase Electrical meter in our unit has burnt down thrice in the last one year and we've been made to pay 2850 each time to replace with new meter even when it isn't our fault it's burning out. There are regular voltage fluctuations in the Balanagar area and this could be a reason or the meters you'll are providing are of poor quality. I request the current meter which is burnt out be checked to find the cause and also the cost of...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhupisingh11
from Hyderabad, Telangana
Jan 5, 2021
Report
Copy

Meter scanning not working to get bill

Address: vinayak nagar, hyderabad, telangana

Billing person came from TSSPDCL dept. to scan the meter and generate electricity bill. But he was unable to generate bill from his machine, time out error was coming. He mentioned that "the scanner of the meter is having issue. And whole meter needs to be replaced." It would cost 3000 rs. I can see reading is working fine in meter, light is blinking. Not sure what's wrong in scanning device. On what basis meter will be replaced? Is this...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
balaji ingole
Dec 27, 2020
Report
Copy

While bill paying online showing invalid USC NO

Address: PLOT NO : 52 JALPALLY SAROORNAGAR
Website: error displaying while paying bill invalid usc no

Hi Sir,

While bill paying online showing invalid usc no,

Please help on this urgently because i hv to pay bill due date is gone

below is screenshot of my electricity bill....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jp rao
Jul 27, 2020
Report
Copy

regarding issue of electricity bill for the month of june without adjusting available previous month credit balance

Sc no :[protected], usc :[protected]


So with reference to above service march to may bill no 0220, ero no 014, dated 4/6/2020 showing total due as rs (-1237). June month bill vide no 0199, ero no 014, dated 3/7/2020 issued for rs 77/- without adjusting previos month bill amount of (-1237)/-
Hence bringing to ur kind perusal.
Requesting to arrange to verify and issue revised bill after adjusting available...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sampath. S
Jul 22, 2020
Report
Copy

Bill amount not adjusted.

Address: Kanajiguda, Alwal

Dear sir/ma'am,

Utility number :[protected]

*bill date:[protected]*
Units: 425
Bill amount: -860.00

*bill date:[protected]*
Units: 152
Bill amount: 819.00

Bill amount in bill dated[protected] has not been adjusted against the previous bill amount. Could you please do the needful by adjusting the bill amount. Thank you!...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
intellectual Indian
Jul 14, 2020
Report
Copy

Irregularities in staff, and using foul language when contacted

I went to tsspdcl office in uppal as my house meter got burnt. I went around 12:30 with required documents and waited till 2:30. They said it was their lunch time. When asked how long are they having lunch they started to threaten me and said get lost. I tried contacting pio and apio and they're not attending the calls....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adem Shashikanth
Jul 10, 2020
Report
Copy

exorbitant power bill

Address: manikonda

We have received exorbitant power bill for 3 month april-june compared to any other previous years. Never we have consumed 4195 units (Excluding export of 116 units) in 3 months in summer, there were only 3 adults in the house, and we have received bill of rs.34, 765.

We being a good customers we have paid the complete bill though the bill is very high. I request telangana power distribution company to look into it and do the...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavendra.sreedhar
Jul 9, 2020
Report
Copy

wrong category of slab allocation in the bill and physical bill due amount differs from tsspdcl bill desk amount

Dear team,
1. I have received electricity bill with wrong allocation of category of slab. Units consumed were 182 units for which slab was supposed to domestic category 1b (I) which is upto 200 units but july bill was taken under category 1b (Ii) which consumes more than 200 units. When we questioned about this, we got a response that a consumer who consumed more than 200 units in any one previous month will be considered in category...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan Vkram
from Hyderabad, Telangana
Jun 10, 2020
Resolved
Report
Copy
Resolved

category change non domestic to domestic

I have submitted a request to change category with tsspdcl through online on 02-may-2020 registration number is cc[protected]. I received confirmation sms to my mobile and they stated that issue will be resolved within 10 days. On 13-may-2020 the status was changed to complaint rectified in csc (Pending at ero). I thought that maybe within 2 -4 working days the status might be changed

However still category not changed and...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kiranmai dande
May 9, 2020
Resolved
Report
Copy
Resolved

regarding my electricity bill which is too high for the month of may 2020

Hello,

For the month of may 2020 i have received electricity bill amount in online portal as 7474/- which is too high. We basically get it around 400/- amount every month.

Request you to kindly check amount and power consumption for usc:[protected] and help us with the correction in the amount.

Many thanks,
Kiranmai...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveentripathi007
from Hyderabad, Telangana
Apr 15, 2020
Resolved
Report
Copy
Resolved

tsspdcl billdesk amount deducted but not paid to the concerned

Hi,

I have paid elex bill via "billdesk", money got deducted from my bank account but the status of bill payment had shown error. As bill is still showing as "not paid".

Sent mail thrice to [protected]@tssouthernpower.com but no response received yet.

Can tsspdcl please confirm on this bill payment or refund the amount so that i can pay again.

Tsspdcl
Usc:[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalini Abhishek Dixit
from Hyderabad, Telangana
Feb 8, 2020
Resolved
Report
Copy
Resolved

electricity bill paid twice time of same month

Address: Hyderabad, Telangana

Hello sir, i first try to pay electricity bill through phonepay, it showed the payment has failed, i got the message of failed payment, then i paid my electricity bill by paytm, it was done successfully, but when i checked my account the electricity bill paid twice. So please sir refund my amount. I insert both transaction photos on here. Please check sir....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
rajani sidhada
from Hyderabad, Telangana
Oct 16, 2019
Report
Copy

request for meter replacement

Address: GA :53,, SBH colony, gaddiannaram, Hyderabad, Andhra Pradesh, 500060

Im from gaddianaram, ga 53, sbh colony over 25yrs ago the meters was fixed in my house. Just we use one motor and 6 to 7 led lights even though the bill is nearly 2500 every month, where the pbm is going on we are not getting, the electrician has checked the meter the person not yet pbm but we thinking that to take new meter and same pbm is raising in my tenants also. Please take quick action for this. We are expecying ur resolution asap....
Helpful
Found this helpful?
1 Comment
Report
Copy
N
naveed1405
from Mumbai, Maharashtra
Aug 23, 2019
Report
Copy

false criminal case against consumer

Address: 500008

Sir,
On 7th march 2019, i complained to electricity department about abnormally low electricity bills for my household (Rental) meter and abnormally high electricity bills for the common facilities meter at my building through an email to [protected]@tssouthernpower.com (Find the email in the attachment with subject electric meter malfunction/power theft - reg). No action was taken in this regard.
Again on 14th march 2019,...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
M
murthydvr
Jun 27, 2019
Report
Copy

rejection and non-refund of addl meter request application amount

Sub: service request : nr[protected]

I made an online application for an additional meter connection (Lt1) for 2kw to my existing home on 18-jun-2019 and made payment of ₹3, 292.13 via a credit card payment.

Initially the application status read ‘meter released, will be fixed’ and after 7 days, the application status on the tsspdcl on the website, is now reading as ‘rejected’.

As of...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
P
Prashanthcreddy
from Khammam, Telangana
Jun 26, 2019
Report
Copy

frequent power cuts in thumkunta

Address: Thumkunta, Hyderabad, 500078

Respected team concerns,

This is to inform you regarding frequent power cut in our area : thumkunta, shameerpet mandal.

There is no single day that electricity didn't went off in our area.. At nights 2:00 am it suddenly goes. At once, power goes off entire day. Looks like we are living in remote area. Even villages are not facing problems with frequent power cuts at present. This is being very frequent and intolerable.br...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy

Related businesses

Election Commission of India [ECI]
2.3
(1426)
Tamil Nadu Electricity Board [TNEB]
1
(6296)
Mahadiscom / MSEB / MSEDCL
1
(4154)