Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Hello Team,
I recently submitted 2 complaints in TSSPDCL portal.

1. Faulty meter:
Complaint : The meter is faulty and i was asked to pay 2600 rs as bill for the same.
Complaint Number : CC[protected]
Logged on : 08th Sept 2017
Closed on : 16th Sept 2017 without providing any resolution.

2. ARREARS DISPUTE:
Complaint : Even though after paying the amount of 2600 rs for a faulty bill, i was again charged 3800 rs as this month's bill.
Complaint Number : CC[protected]
Logged on : 08th Sept 2017
Closed on : 16th Sept 2017 without providing any resolution.

My usc number is[protected]

Ero : kukkatpally
Sec: chanda nagar
Area code: 11053

My meter bill reading for the month of august was 2207, however, on 1st of september the meter stopped working abruptly and showed no reading, when the light man came he entered the same amount as of last month ie, 2207 units, and i have received a bill of 3956 rs for 536 units. Can somebody explain me what is logic behind calculation of 536 units of electricity and till how many month i will get the same type of bill and when the problem will get rectified?

My average consumption of electricity units is very less, kindly explain how this figure of 536 units came?

Thanks
Mohit

Sir,

May i draw your kind attention to the frequent breakdowns of electricity in our locality (Pragati nagar, doctors colony, 500090) and the great inconvenience it causes to the residents! There are failures of electricity several times in a day. Sometimes, the current is switched off for several hours in a stretch.

These are winter months. Students suffer heavily and cannot study in the evening. We need consistent power to keep our computers from crashing, our food spoiling in the refrigerators and our heat on.

Please respond as soon as possible and let us know what steps are being taken to provide better service to our residence.

I request you, therefore, to see that the power plant at the place is thoroughly checked so that there is no chance of the failure of power supply in future.
Thank you for your time and consideration.

Sincerely,
Nura.

Dear sir/madam
[reference: s. Novz085112]
I write concerning the above account.
The meter is currently showing a reading of 3692. I do not accept that the meter is recording accurately.
The bill in question [reference] for rs.668 is significantly higher than it should be rs.120.
I inspected the meter with all my electrical appliances turned off and noted that it continued to register [...] units of electricity consumption.
It is clear that either the meter is faulty or that there is some other problem.
Either way, the bill is not a true reflection of electricity used.
I now wish to request you to carry out a test on the meter at my home.
I look forward to hearing from you with a suitable date for the test to be carried out.
Yours faithfully
Uday p

Actual units we consumed is 100 units. But billing agent entered 150 units in error. Unnecessarily we have to pay 400 rupees extra. I want to go consumer coourt to file a case against tsspdcl.
This bill we got on 11th september. Please take appropriate action on billing operator. This will become painful to us. I'll be waiting for response from you. I have all proofs with me.

Meter not working properly after high current, meter connection point shows burns.
I have submitted complaint on tspdcl website twice but without resolving they have closed the complaint.

Area : lalitha nagar, sai nagar, nagole, l b nagar, hyderabad.

Meter nounique no.[protected] / ser no.[protected]

Complaint no. Cc[protected] booked in the tsspdcl site shows closed without resolving the problem

Reg : usc[protected]
Last month i had lodged a complaint that i had wrongly been billed (Overcharged although the units consumed were less, i was charged far in excess in the highest slab) and subsequently your staff apparently came and replaced the meter saying it was faulty. This month again the same thing has repeated. Although consumed units are just 111, i have been charged for 398?? - looking forward to a speedy redressal of the problem.
Thanks and regs

I have received a message regarding payment of bill of ₹543 from your company as i do not belong to telangana.
I live in punjab and your company is harrassing me by sending these type of messages. Kindly take an urgent notice of this. This kind of messages could play a negative role in the goodwill of your company. I will take legal actions if not resolved.
Regards:- ashwani kumar shrivastave.

My unique service number:[protected]. The electric meter got installed at my apartment in june 2017. Since then i didn't get e-bill and yesterday got the bill showing 329 units. They have mentioned those units for just 8 days and calculated the wrong tariff. 329 units are consumed in 2-3 months, not in 8 days. The tariff should be different. They have calculated the tariff for range 301-400. But these 329 units are not consumed in one month. Why didn't they send the e-bill on time every month?

Hi,
I would like to register a complaint regarding improper billing with reference to usc:[protected], sc. No:[protected], ero: habsiguda for the month of august'17. Tsspdcl personnel has generated bill amounting rs.1384/- with blatant disregard to the actual units utilised.
I would like to ask you what is the logic behind arbitrarily assuming number o[censored]nits utilised when the meter you have installed gets stuck up, how can the customer be responsible for your equipment's failure?
Take note that, this being rainy season, the utilisation is so low as 💯 units for 34 days, the utilisation of past two months is testament to that (Rs.251/- was the bill for last month). But for the august month's billing which was for only 27 days, yet it has been assumed as 243 units!!! Considering the summer months utilisation in arriving at an estimate of august's (A rainy month) units is extremely unfair. It is tantamount to cheating the customer.

I hope that the authorities take responsibility of their malfunctioning equipment and my grievance gets resolved justly and swiftly.

Ps: i would like to suggest the authorities to reconsider their policy of taking averages of previous months bill in cases of meter failure, take responsibility of your equipment instead of burning the customer.

Hi, please to inform you that we are charged 5555rs for two months referring to sc no.[protected].

This is really not fair to pay the highest current bill if metre is changed due to burnt.

Actually its rainy season so we dont consume current more than 1000rs where we are charged highest current bill for the year i. E., 2765rs.

We paid the metre replacement fee on the same day and he took a month to change it bz of his personal reasons.. We have done several remainder calls during this period.

We shocked to see the current electricity bill where the lineman reporting us to pay two times of the highest current bill.

When the fault is with the lineman, why the consumer should bare this fee.

Please let me know why we are charged 5555rs for just two months which should be around 3000 not more than that as we are in vacation for two weeks.

Thanks & regards,
Srujana,
[protected]

With reference to our sc no : [protected] number, i herewith inform that, i have been getting only single phase from long time.

I have checked with our electrician in the internal connection, and found it's ok.

So kindly make check at the pole and do the needful at the earliest.

Thanking you,

Yours sincerely,

Murali,

Mobile : [protected]

From last month (July 2017) meter stopped working and the lineman generated bill same as june month bill and promised to fix new meter. I have paid the bill understanding the concern. He has not fixed the new meter till date and generated bill for 2280/- for august and arguing that was the summer bill and as the meter is not working they generate the bill with highest amount we paid in summer bill. Please address this concern as these guys are exploiting people this way. I don't understand if the meter is not working how are we responsible to under go this exploitation.

Sc. No #[protected]
Usc.[protected]

Thanks
Murthy
Miyapur
Hyderabad
[protected]

We are having frequent power cuts through out the day... Almost max 1-2 hours at a time for 4-5 times a day. This includes night time as well. Can you look into this soon n fix this.
And this is happening almost everyday.
Even complaining electricity people no use.

Request someone to look into this asap.

5-118/a, adarsh nagar, serilingampaly

The TSSPDCL had replaced my meter on the 21st of August as the meter got burnt. TSSPDCL had replaced the meter but have till date not put the meter seal despite numerous requests to the concerned person Mr. Ram prasad cell no [protected].
I request TSSPDCL and the concerned person to peplace the seal at the earliest.
The meter no is SZ1002796 AT Kamlapuri colony adj to Srinagar colony, Hyderabad, 500073...

Hi team,
My sc no: [protected], usc :[protected].
Few months back the meter was not working and bill was in lacs. So complained to concern ae and meter was replaced and for that they charged average bill of rs 2600 per month for 2 consecutive months. I paid it with pain.
Again this month it is not working and they billed me rs 3526.
When i discussed with concern officer he said they have taken an average bill for last 7 months but i never paid rs 3500 as a electric bill.
Please rectify it as it is not fair and i cannot afford to pay that amount again.

The july bill is of 1847 without any major appliances, i have replaced all the bulbs with led still the bill is high. I have two gysers of 3 litres which run for 15 min max in a day. Please check the bill should not be so much without any major electcic appliances being used.
Usc no[protected]
Flat 209 tower 2
Bonsai homes rc puram tellapur.

Dear teams

This is lodge a complaint that in case the display of an electrical meter is not shown the meter bill is charged at the highest consumption month rather than a minimal amount. If meter display is not showing the reading why penalizing the consumer with very huge amount

I had to pay 1800 for the month of july as my was display was not working and that too i just consumed only 700 rs bill the month of june, no one listened though i approached the kistareddypet ae
I am from praneeth pravav county at patelguda,

Complaint of abnormal generated bill

To,
The assistant engineer,
Tellapur,
Hyderabad 502032.

Ref no: usc no.[protected], sc. No.[protected],
Sub: complaint of abnormal generated bill dated at 09/08/2017 for rs. 18387/- amount.

Dear sir,
I am quite shocked to receive the electricity bill amount of rs: 18387 for the july month dated at 09/08/2017 against consumption of 2079 units. We have not consumed this much units of electricity and it is not possible to consume by our home appliance.
Hence i would like to bring to your notice the electricity bill generated dated at 09/08/2017 for this month is not acceptable and i am not able pay this month bill amount due to the above stated reason.
Please recheck the actual consumption which is consumed by us and correct the generated bill accordingly for making the payment.

Please take necessary action immediately for the above stated subject and acknowledge the receipt of compliant.

Note : if require, please refer the last 6 month of my consumption and paid amount for your reference (Refer the enclosed electricity bills for june and july months for your ready reference)

With regards,
(Ramesh babu m)
Incor bonsai homes
Tower 4, flat 106
[protected]@gmail.com

Hi,

I filed the request for name change from builder to my name.
The complaint number cc[protected] is registered on tsspdcl. It has been logged since 10th april, 2017 and the current status shows that it is still waiting the ero approval. The clearance has been done by csc sometime in may, but there has been no action from kukatpally ero since long.