Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

S. No: [protected] usc:[protected] bno:4532 erono: 320 grp: m
Ero: kukatpally, sec: miyapur area code: 11051 cat: 1 b2
Name: b krishna kishore

For the past couple of months we see a sudden increase in the electricity bill generated and the units consumed. The domestic bills generated are more than 2000 rupees per month.in fact the actual usage of the power is very limited. We are not even using ac these days (For last few months) still we see increase in the units consumed. We are under the impression that the digital meter is faulty and so the readings are not correct.

Request you to kindly arrange for the digital meter checkup as soon as possible.

Regards,
Krishna kishore b

Dear concern,

This is for your kind information, we are residing in bharath nagar colony, our door no is[protected]/1 flat no # g1, nakoda arcade, near vivekananda high school.

Our service number details are furnished below.

Service number : sz136569
Usc no #[protected]
Name: nihal chand nabera, plot no :293
Contact person : nagendra
Mobile number : [protected]

Due heavy wind & rainfall, one of the connection on the transformer got dislocated & lost the contact. Due to which we are facing low voltage power to one of the phase in the apartment.

I request you to consider our complaint & do the needful in aligning technician to resolve the issue on top most priority at the earliest.

Looking forward for your positive response.

Thanks & regards,
Nagendra

Respected govt,
I'm staying near by tarnaka. Our police department and government have fined me about 505rs for traffic rules exploitation. I'm happy that some is eating my mistakes but here in the same area (Rtc hospital) are no good street lights they are not working well and the drainage system near by arts college please take initiative step there are many streets from warasiguda to prasigutta road are too bad and no street lights. I'm wish you consider my concern and fulfill those needs. Thank you.

I, r. Devender, president of tulasiramnagar welfare association, tulasiram nagar, golnaka amberpet would like to submit few lines for your kind consideration that since few weeks one pole near srinivasa kirana shop and sai kirana shop some shock is passing with sparks through main wires. Due to which the birds/ pigeons are ending their life.in this regard it is requested the kind officer to look into the matter and clear the problem as early as possible to avosid human loss from shock.

Yours faithfully,
R. Devender
President : tulasiramnagar, hyderabad
Ph.[protected]

Hi there,
As per my knowledge under aperc regulation no.7 before seperation of state. We should be notified for the disconnection of the power source and should give one week notice period to pay the amount. But now these local guys are disconnecting without any notice and intimation. If there are any change in the regulations then i hope these needs to be intimated. Can anyone guide me about this. I am residing in indra reddy alwyn colony, miyapur, hyderabad. Today it is the third time it happened. Why we are not notified about the disconnection. Why we are not giving any notice period. Last time it happened in the next day after due date. Today it is the 4th day after the due date. And i am wondering why you are charging extra 50 rupees even it is one day delay.

Tspdcl, there was voltage fluctuation on 20/9/2017, in our area wahed nagar old malakpet hyderabad, since morning i complained on 1912 several times, from 9.54 am to around 6.00pm, due to voltage fluctuation my electric equipments got damaged,
1) whrilpool refirigerator
2) sony cordless phone
3) router for wifi

So i request to kindly reemberse the amount which i spend on repairing,

Hello,

Tsspdcl
Electricity department
Southern power distribution company of telangana limited, azamabad icsc

Important details;
Consumer no: v1096839
Complaint reference number: cc[protected]
Pr number: [protected]

Address: 2-2-1122/1: fno - 403, golden grand apartments, new nallakunta, hyderabad - 500044.

Problem: wrong billing, charged twice the amount of actual usage & then they say will adjust in next month's bill.

We are senior citizens.
Every month we get bill amount which is 2 times the actual usage. And, every time we go to complaint it to local ae in new nallakunta area, they say it will be adjusted in next month's bill. We have been complaining this incident for many months now with no proper resolution or care.

First of all, why is there an incorrect bill & we are forced to pay every time? If we say bill will not be paid until correction, they say will disconnect the power connection. But, they do not want to solve the problem. We are retired servants in banking sector, this is not fair to treat us like this.

Last month, we went multiple times to get hold of the local electricity department sub officer. With extreme difficulty met ae & he told it is temporary issue will get correct bill next time & made adjustment.

Problem is actually, he is never available to solve problem in our area, why is he even there? Now, this month, same problem persists, excessive bill & we went to his office twice as he was not responsive. Finally, we spoke to him & he asked us to get a 300 rs dd to submit a complaint. We got the dd submitted complaint, now again he is not responding to calls, nor is in office.

What the hell is wrong with this people? Are they not paid to do their job? If not for serving customers & solving any issues, what else is his job?

Very unhappy with the way senior citizens are treated by you.

Request immediate resolution & action on local ae.
Attaching the proof required, dd & acknowledgement.

Regards,
V. R padmanabhan
Vikram

Usc:[protected]

For very normal consumption for a small family with no heavy electrical devise i have always been receiving an average bill of rs. 1500+ per month for the past many years.

When i enquired in my apartments, the residents usually receive an average bill of rs. 700-800 per months for similar usage.

I want tsspdcl to enquire the issue and resolve.

Hi
Iam kowmudhi mothkur residing at khanajiguda... Though we have not been in the house for 2 months the bill was very huge. Please kindly take an action on this. Now i would like to let you know that we haven't been using tv or ac from 3 months but then too why the bill is too high??? I don't understand. Please kindly help me with this.

Yours sincerely
Kowmudhi

Power meter for service nou6040410 located at[protected] seetafalmandi is not showing consumption. I visited seetafalmandi sub stn on september 4, 2017and informed asst engineer and wanted to give written complaint i was told by ae that no need to give written complaint as we can see it on our database. Till today[protected] no replacement is done. Request look in to this and do the needful
Joshi mail madhav. [protected]@gmail.com

Hello Team,
I recently submitted 2 complaints in TSSPDCL portal.

1. Faulty meter:
Complaint : The meter is faulty and i was asked to pay 2600 rs as bill for the same.
Complaint Number : CC[protected]
Logged on : 08th Sept 2017
Closed on : 16th Sept 2017 without providing any resolution.

2. ARREARS DISPUTE:
Complaint : Even though after paying the amount of 2600 rs for a faulty bill, i was again charged 3800 rs as this month's bill.
Complaint Number : CC[protected]
Logged on : 08th Sept 2017
Closed on : 16th Sept 2017 without providing any resolution.

My usc number is[protected]

Ero : kukkatpally
Sec: chanda nagar
Area code: 11053

My meter bill reading for the month of august was 2207, however, on 1st of september the meter stopped working abruptly and showed no reading, when the light man came he entered the same amount as of last month ie, 2207 units, and i have received a bill of 3956 rs for 536 units. Can somebody explain me what is logic behind calculation of 536 units of electricity and till how many month i will get the same type of bill and when the problem will get rectified?

My average consumption of electricity units is very less, kindly explain how this figure of 536 units came?

Thanks
Mohit

Sir,

May i draw your kind attention to the frequent breakdowns of electricity in our locality (Pragati nagar, doctors colony, 500090) and the great inconvenience it causes to the residents! There are failures of electricity several times in a day. Sometimes, the current is switched off for several hours in a stretch.

These are winter months. Students suffer heavily and cannot study in the evening. We need consistent power to keep our computers from crashing, our food spoiling in the refrigerators and our heat on.

Please respond as soon as possible and let us know what steps are being taken to provide better service to our residence.

I request you, therefore, to see that the power plant at the place is thoroughly checked so that there is no chance of the failure of power supply in future.
Thank you for your time and consideration.

Sincerely,
Nura.

Dear sir/madam
[reference: s. Novz085112]
I write concerning the above account.
The meter is currently showing a reading of 3692. I do not accept that the meter is recording accurately.
The bill in question [reference] for rs.668 is significantly higher than it should be rs.120.
I inspected the meter with all my electrical appliances turned off and noted that it continued to register [...] units of electricity consumption.
It is clear that either the meter is faulty or that there is some other problem.
Either way, the bill is not a true reflection of electricity used.
I now wish to request you to carry out a test on the meter at my home.
I look forward to hearing from you with a suitable date for the test to be carried out.
Yours faithfully
Uday p

Actual units we consumed is 100 units. But billing agent entered 150 units in error. Unnecessarily we have to pay 400 rupees extra. I want to go consumer coourt to file a case against tsspdcl.
This bill we got on 11th september. Please take appropriate action on billing operator. This will become painful to us. I'll be waiting for response from you. I have all proofs with me.

Meter not working properly after high current, meter connection point shows burns.
I have submitted complaint on tspdcl website twice but without resolving they have closed the complaint.

Area : lalitha nagar, sai nagar, nagole, l b nagar, hyderabad.

Meter nounique no.[protected] / ser no.[protected]

Complaint no. Cc[protected] booked in the tsspdcl site shows closed without resolving the problem

Reg : usc[protected]
Last month i had lodged a complaint that i had wrongly been billed (Overcharged although the units consumed were less, i was charged far in excess in the highest slab) and subsequently your staff apparently came and replaced the meter saying it was faulty. This month again the same thing has repeated. Although consumed units are just 111, i have been charged for 398?? - looking forward to a speedy redressal of the problem.
Thanks and regs

I have received a message regarding payment of bill of ₹543 from your company as i do not belong to telangana.
I live in punjab and your company is harrassing me by sending these type of messages. Kindly take an urgent notice of this. This kind of messages could play a negative role in the goodwill of your company. I will take legal actions if not resolved.
Regards:- ashwani kumar shrivastave.

My unique service number:[protected]. The electric meter got installed at my apartment in june 2017. Since then i didn't get e-bill and yesterday got the bill showing 329 units. They have mentioned those units for just 8 days and calculated the wrong tariff. 329 units are consumed in 2-3 months, not in 8 days. The tariff should be different. They have calculated the tariff for range 301-400. But these 329 units are not consumed in one month. Why didn't they send the e-bill on time every month?

Hi,
I would like to register a complaint regarding improper billing with reference to usc:[protected], sc. No:[protected], ero: habsiguda for the month of august'17. Tsspdcl personnel has generated bill amounting rs.1384/- with blatant disregard to the actual units utilised.
I would like to ask you what is the logic behind arbitrarily assuming number o[censored]nits utilised when the meter you have installed gets stuck up, how can the customer be responsible for your equipment's failure?
Take note that, this being rainy season, the utilisation is so low as 💯 units for 34 days, the utilisation of past two months is testament to that (Rs.251/- was the bill for last month). But for the august month's billing which was for only 27 days, yet it has been assumed as 243 units!!! Considering the summer months utilisation in arriving at an estimate of august's (A rainy month) units is extremely unfair. It is tantamount to cheating the customer.

I hope that the authorities take responsibility of their malfunctioning equipment and my grievance gets resolved justly and swiftly.

Ps: i would like to suggest the authorities to reconsider their policy of taking averages of previous months bill in cases of meter failure, take responsibility of your equipment instead of burning the customer.