Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Dear sir,

I s. Madhava reddy r/0 bowenpally secunderabad, i have applied for additional load with 3 phase current for my residence, my application dt 27.5.16, i have submitted all the documents as per there requirement, staff is so irresponsible to send my application to other department for approving, in my absence my wife was use to followup with them at bapuji nagar office, every time they use to ask my wife to go to bownepally office and submit the copy was given by them, again the same was repeated by bowenpally office staff they use to give some document to my wife ask to submit it at bapuji nagar office, like this my wife was use to do the followup with them in passing the paper and getting the sign on relevant copy, they says to my wife now go to ferozguda office and ask them to give the meter, if they give the meter get that meter to them she says, when my wife was visited to ferozguda office they says still there some pending approvals, again my wife visited to bapuji nagar office intimated same to her, they say to my wife now u need to go to mint compound office to get some letter.

When a consumer apply for any thing in relevant office, do the consumer will become responsible in transferring the application for other departments and for getting the approval and getting the sign on the documents with concern officers, if all this things was doing by consumer then what the govt staff will do in the office.

Additional is got upgarded but the 3 phase meter was not done.

For getting an 3phase meter tsspdcl was taken more than 1year time even now also its not finished up. There is no pending documents from my side, all the documents was given them in in-time and also the charges what they ask to pay i have paid it.

The staff details whom i meet was given below.
1) rani : cont no : [protected]
Location bapuji nagar office
Note: application was submitted here only. Meet with other staff names not remember.

2) ae
Vinod : [protected],[protected]
Note: we meet with one madam assistant of ae vinod.

My wife was visited the above offices every week regularly, to do the others job in tsspdcl, will govt pay the salary to my wife or the staff who's job was done by wife he will pay the salary to my wife for all this months.

I am attaching the relevant documents.

S. Madhava reddy
[protected]

We are facing a major issue with 33kv lines passing above my house. Which causes us fear of lines may get in contact to our house. We have complained the same to the tspdcl.. They has estimated us with an amount of 1.5 lakhs, 1 lakh.. I don't understand why we should pay for iti, as the issue is because of department laying 33kv lines without have future plan that these lines may cause a issue for residential. While they are laying lines we have objected them but they did not listen to our words. I am here by requesting to take the action asap and solve my issue.
Area: chandanagar. Huda colony.

We got the more power bill. My s. No:[protected], usc :[protected]. We use to get the bill around 500 change. Summer bill was 1700 because we used the ac for 2 months (April, may) after that we stopped using ac as well as rice cooker, induction stove and we went to my home town for 10 days. I supposed to get my electricity bill bellow 500. When i say my power bill it was 1525. Only 2 people staying and one person going for work morning 9 pm to evening 8 or 9 pm. Its really paining to pay extra amount. I don't know who to complaint.

Hi sir, i m a resident of happy home tower upper pally landmark pillar no 185 we have a power cut issue since today morning i. E 18th july2017 due heavy rainfall when we call electricity department that people came and checked then asking for money to resolve the issue around 30k. I request the concern officer to look into the matter n resolve the issue as soon as possible because it happen due to natural disasters not our personal mistake

This is to bring to your notice that there has been irregular supply of electricity in the indiranagar area of gachibowli. There will always be power cut when the rains start and it won't come even after 2 to 3 hours, long after the rains stop. This hampers our day to day activities. Please look into this matter asap as electricity is a basic need for people.

Hi this is rohit,

This month electricity bill was wrong

My june open reading is "5604" and closing reading "5604" i think some thing is word. I previoes i stay with my friend so my electricty bill unit is arround 170,

But last month i am stay alone and i not using that much electricity my dail 10 hours office that time no electricty use.

When i am single me electricity bill unit was 80-100 unit, and now came 187 unit this is not possible plz
Correct the bill so i can pay

My unique service number is[protected], and I paid my July's bill of ₹1816 twice.

I did it first from PayTM manually (Operator Ref. Number - [protected]), and within a few days my HDFC Bank account automatically deducted the bill amount (Transaction ID: TXHC[protected].

I tried to log a complaint on the website (https://tssouthernpower.com/CPDCL_Home.portal?_nfpb=true&_pageLabel=CPDCL_Home_...⇄ but it didn't work.

June bill by mistake from tsspdcl, put 9468 rupees as arriers, on repeated visit to kukatapally office and met ae kadir at miyapur office they have agreed that it is a mistake from mrt (Meter department) and said will be corrected.

But till date not done any thing on this, and every month bill is getting added to it and i am not able to pay.

Make it corrected as soon as possible so that i can pay my original amount.

Hi,
Recently i have made an online transaction and paid electricity bill by powerbill and the amount was deducted from my sbi account but i didnot receive any mail for that. Can you tell what went wrong. S no:a9053605, ero: banjara hills, sec:jubilee hills, area code: 011011.

Thank you.

Regards,
Guptaswar

Without any reason they came and removed fuse at goutamnagar malkajgiri today. The person simply stating that i have already informed about arrears payment. When uyou people are intimating regarding bill paid and due amount why cant you give msg regarding arrears due. This is not at all correct. My no[protected]. We always pay regular dues to the board. This is toomuch of removing fuse of my home. It is insulting me. If this complaint is not clear i will go through the court of law.

Transaction was conducted on 11th july 2017 using my sbi debit card for rs 4211.00 on pos [protected] at paytm solutions, txn#[protected]. The payment was towards electricity charges for june 2017.

Payment receipt acknowledgement not received and payment has not been adjusted against bill as visible from the tsspdcl's app.

Please confirm status and payment acknowledgement.

Sir, my s. No. U8015439 & usc no.[protected], during the month of june-2017 i have received power bill for an amount of rs. 8554/- (1036 units) which is very very high as compared to my regular electricity bill. For the last 14 yrs i used to get electricity bills amounting rs. 200/- to rs 600/- (100 to 200 units) only.in my house i use one tv, one fridge, 06 lights and 04 fans. Hence, it is kindly requested to look into my complaint of excess power bill for the month of june-2017 please.

Sir,
sc.no.[protected].

I have applied for addl. load of 3KW in addition to existing 2kw load. the meter is already fixed and being billed. But, in the bill the same 2kw is appearing. please look forward to change the contracted load to 5kw early

with regards,

(D. chandra shekhar)
D.No. 5-2-85/1, Thirumalanagar, Moula ali, Hyderabad-500040.

We did not receive any hardcopy of electricity bill last month, but we paid the amount that was reflecting in the online portal which was a bill amount of Rs. 1776 .

This month we received a hard copy which includes reading from both the months, showing the cumulative meter reading 1014 units .The bill is corresponding to the same unit which is Rs. 6997 .

They have deducted the amount that we paid last month which is[protected] Rs. 5442 .

Our concern is the meter reading should have been calculated just for this month, instead of carry forwarding the previous months starting reading i.e Our reading on date 4/7/17 was 16698 and the reading on 3/5/17 was 15684 which resulted in 1014 units . But we paid for certain units for the previous month dated 3/5/17 to 4/6/17 which should have been deducted from the total units . Because of this our bill amount is increased drastically .
Could you look into it and rectify the same .Please send us the corrected one as soon as possible so that we can pay the actual amount paid by us .It is not possible for us to pay the extra amount that you have added, and we do not expect any power cut from your side as its not our fault and we had paid the bill on time .

P.S : If we didn't receive a hard copy last month, it wasn't our fault.We paid the bill as per the online portal which should have been taken care by you guys. Hope you take an action on the same.

USC:[protected]. 22 June was the last date for the payment of Bill...all previous bills are cleared and no pending payment. However, on June 29, without any prior notice the executive from the electricity department picked up the three fuses from the main board as I house a 3 phase current and left us stranded without electricity.

I have gone ahead and made the bill payment on the same night online and could only make to the local office on Saturday (as it was my week off). The person in the office claims they (the dept) do not receive the amount if paid online and when questioned the purpose of the apps ("digital payment") with an arrogant attitude directs me to pay 75 Rs for reconnection charges.

Isn't the consumer supposed to be informed and provided 5 - 7 days time to make the payment and isn't reconnection only valid if disconnected from the pole? Is the executive authorised to flick my main board fuses, it's not a property of the electricity dept, I paid and bought them, not given by them for free? Doesn't this amount to theft?

Please find the service details of my electricity bill below:

District: Ranga Reddy
ERO Name: 15, KUKATPALLY
Service Number:[protected]
Unique Service Number:[protected]

I have made double payment for current month(June-2017). The bill amount is Rs. 5941/-. First I have paid Rs. 5941/ - on 16-Jun-2017 through PayTM with receipt no - [protected] and second time I have paid Rs. 5941/- on 22-Jun-2017 through HDFC Credit Card with receipt no - [protected].

Kindly refund the second transaction done through HDFC credit card with receipt no - [protected].

May month will have highest electricity consumption and hence we got Rs. 5941/- as June month electricity bill. But, from next month onwards, our electricity bill will be somewhere near Rs. 1500/- per month since the temperature is reduced drastically now. So, the extra amount(Rs. 5941/-) paid through HDFC credit card with receipt no - [protected] has to be adjusted for next 4 months electricity bills (or) need to be refunded. I request to refund this extra amount paid(Rs. 5941/-).

For your reference, please find attached my "Payment history" page screenshot from Consumer Login portal of https://www.tssouthernpower.com/ website which has details of two payments made for the current month(Jun-2017)

Hello Sir,

SC No:[protected]
USC:[protected]

I'm resident of Boduppal, R.R.Dist., Hyderabad. Our house is vacant & billing person is not scanning meter, submitting reading as 0 & updating the bill with minimum charge. Usually, they are able to scan meter from outside the gate even when we were staying and when it is vacant now. But now the person who generates the bill says he is not able scan & sometimes says he did not scan because house is vacant.

We are paying the bill every month. This month (June 9, 2017) meter has been scanned & the billing has been generated for 10 months with total reading 256 for 1465/-.

We even called the person who generates the bill previously & he never informed us about the same.

Uppal electricity people informed us that our area (Boduppal) electricity department should give a letter that there is no problem with the meter & it's not disconnected. After repeated visits to our area electricity office since the bill generation date June 9, 2017, they are postponing to give a letter for submitting it in Uppal.

Could you please expedite the process & adjust the bill as per our usage.

I've attached the bill paid for all individual months & bill generated for this month.

Regards,
Santoshi

Non-credit of bill payment in respect of bill dated 11.06.2017 for the service no.[protected], usc no.[protected] which was paid through net banking on 14.06.2017. But today i received a message on my cell no.[protected] that the bill amount is still due and on verification on the tsspdcl portal, still the amount is showing as due. You are, therefore, requested to verify and resolve the issue and inform on my email id. [protected]@yahoo.co.in

On 16.03.17 rs 186.83, on 19.04.17 rs 545.17 and on 20.05.2017 rs 1753.95 were debited from my credit card towards autodebit - favouring cpdhy. (Towards electricity bill payment). But the amount has not credited towards bill payment in my service no:[protected].

Kindly provide me the exact dates when the amount is credited to my current bill payment along with proofs

Regards
Lanka sridhar
[protected]
[protected]@gmail.com

Hi sir,
S no : [protected]
Usc :[protected]

It is a complaint of over reading and over billing of electricity.

Usually i used receive the bill around rs. 500-650. But from last few months i am receiving more than double the amount. I don't have ac at home. I have a 32" led tv, one washing machine (Using once in a week), 180l refrigerator, using 2 tube lights (Using 6 hours) and 2 sealing fans which hardly using for 10 hours.in may 2017 i have received the bill amount rs.1393 and june 2017 i have received bill amount rs. 2407, i don't have any idea how this much amounts are coming for me. The meter reading in the bill is total 375 units. I don't understand how this much units are coming. Please check the meter if any thing wrong with it or please check whether some one is miss-using the power. Please help me out on this.

Thanks & regards,
Anoop