Telangana Southern Power Distribution Company [TSSPDCL] Complaints & Reviews

Transaction was conducted on 11th july 2017 using my sbi debit card for rs 4211.00 on pos [protected] at paytm solutions, txn#[protected]. The payment was towards electricity charges for june 2017.

Payment receipt acknowledgement not received and payment has not been adjusted against bill as visible from the tsspdcl's app.

Please confirm status and payment acknowledgement.

Sir, my s. No. U8015439 & usc no.[protected], during the month of june-2017 i have received power bill for an amount of rs. 8554/- (1036 units) which is very very high as compared to my regular electricity bill. For the last 14 yrs i used to get electricity bills amounting rs. 200/- to rs 600/- (100 to 200 units) only.in my house i use one tv, one fridge, 06 lights and 04 fans. Hence, it is kindly requested to look into my complaint of excess power bill for the month of june-2017 please.

I have got electricity bill of rupees 12800 this month. My monthly bill never use to cross from 2000 to 3000. I stay with family of 3 members including me and I dont have any electronic devices that comsumes huge electricity except one AC which we hardly use in this rainy season. I tried to enqire but non from electricity broad are ready to give proper response and they are very rude to customers and they warned me that they can disconnect...

Sir,
sc.no.[protected].

I have applied for addl. load of 3KW in addition to existing 2kw load. the meter is already fixed and being billed. But, in the bill the same 2kw is appearing. please look forward to change the contracted load to 5kw early

with regards,

(D. chandra shekhar)
D.No. 5-2-85/1, Thirumalanagar, Moula ali, Hyderabad-500040....

We did not receive any hardcopy of electricity bill last month, but we paid the amount that was reflecting in the online portal which was a bill amount of Rs. 1776 .

This month we received a hard copy which includes reading from both the months, showing the cumulative meter reading 1014 units .The bill is corresponding to the same unit which is Rs. 6997 .

They have deducted the amount that we paid last month which is[protected] Rs. 5442 .

Our concern is the meter reading should have been calculated just for this month, instead of carry forwarding the previous months starting reading i.e Our reading on date 4/7/17 was 16698 and the reading on 3/5/17 was 15684 which resulted in 1014 units . But we paid for certain units for the previous month dated 3/5/17 to 4/6/17 which should have been deducted from the total units . Because of this our bill amount is increased drastically .
Could you look into it and rectify the same .Please send us the corrected one as soon as possible so that we can pay the actual amount paid by us .It is not possible for us to pay the extra amount that you have added, and we do not expect any power cut from your side as its not our fault and we had paid the bill on time .

P.S : If we didn't receive a hard copy last month, it wasn't our fault.We paid the bill as per the online portal which should have been taken care by you guys. Hope you take an action on the same.

USC:[protected]. 22 June was the last date for the payment of Bill...all previous bills are cleared and no pending payment. However, on June 29, without any prior notice the executive from the electricity department picked up the three fuses from the main board as I house a 3 phase current and left us stranded without electricity.

I have gone ahead and made the bill payment on the same night online and could only make to the local office on Saturday (as it was my week off). The person in the office claims they (the dept) do not receive the amount if paid online and when questioned the purpose of the apps ("digital payment") with an arrogant attitude directs me to pay 75 Rs for reconnection charges.

Isn't the consumer supposed to be informed and provided 5 - 7 days time to make the payment and isn't reconnection only valid if disconnected from the pole? Is the executive authorised to flick my main board fuses, it's not a property of the electricity dept, I paid and bought them, not given by them for free? Doesn't this amount to theft?

Please find the service details of my electricity bill below:

District: Ranga Reddy
ERO Name: 15, KUKATPALLY
Service Number:[protected]
Unique Service Number:[protected]

I have made double payment for current month(June-2017). The bill amount is Rs. 5941/-. First I have paid Rs. 5941/ - on 16-Jun-2017 through PayTM with receipt no - [protected] and second time I have paid Rs. 5941/- on 22-Jun-2017 through HDFC Credit Card with receipt no - [protected].

Kindly refund the second transaction done through HDFC credit card with receipt no - [protected].

May month will have highest electricity consumption and hence we got Rs. 5941/- as June month electricity bill. But, from next month onwards, our electricity bill will be somewhere near Rs. 1500/- per month since the temperature is reduced drastically now. So, the extra amount(Rs. 5941/-) paid through HDFC credit card with receipt no - [protected] has to be adjusted for next 4 months electricity bills (or) need to be refunded. I request to refund this extra amount paid(Rs. 5941/-).

For your reference, please find attached my "Payment history" page screenshot from Consumer Login portal of https://www.tssouthernpower.com/ website which has details of two payments made for the current month(Jun-2017)

Hello Sir,

SC No:[protected]
USC:[protected]

I'm resident of Boduppal, R.R.Dist., Hyderabad. Our house is vacant & billing person is not scanning meter, submitting reading as 0 & updating the bill with minimum charge. Usually, they are able to scan meter from outside the gate even when we were staying and when it is vacant now. But now the person who generates the bill says he is not able scan & sometimes says he did not scan because house is vacant.

We are paying the bill every month. This month (June 9, 2017) meter has been scanned & the billing has been generated for 10 months with total reading 256 for 1465/-.

We even called the person who generates the bill previously & he never informed us about the same.

Uppal electricity people informed us that our area (Boduppal) electricity department should give a letter that there is no problem with the meter & it's not disconnected. After repeated visits to our area electricity office since the bill generation date June 9, 2017, they are postponing to give a letter for submitting it in Uppal.

Could you please expedite the process & adjust the bill as per our usage.

I've attached the bill paid for all individual months & bill generated for this month.

Regards,
Santoshi

Non-credit of bill payment in respect of bill dated 11.06.2017 for the service no.[protected], usc no.[protected] which was paid through net banking on 14.06.2017. But today i received a message on my cell no.[protected] that the bill amount is still due and on verification on the tsspdcl portal, still the amount is showing as due. You are, therefore, requested to verify and resolve the issue and inform on my email id. [protected]@yahoo.co.in

On 16.03.17 rs 186.83, on 19.04.17 rs 545.17 and on 20.05.2017 rs 1753.95 were debited from my credit card towards autodebit - favouring cpdhy. (Towards electricity bill payment). But the amount has not credited towards bill payment in my service no:[protected].

Kindly provide me the exact dates when the amount is credited to my current bill payment along with proofs

Regards
Lanka sridhar
[protected]
[protected]@gmail.com

Hi sir,
S no : [protected]
Usc :[protected]

It is a complaint of over reading and over billing of electricity.

Usually i used receive the bill around rs. 500-650. But from last few months i am receiving more than double the amount. I don't have ac at home. I have a 32" led tv, one washing machine (Using once in a week), 180l refrigerator, using 2 tube lights (Using 6 hours) and 2 sealing fans which hardly using for 10 hours.in may 2017 i have received the bill amount rs.1393 and june 2017 i have received bill amount rs. 2407, i don't have any idea how this much amounts are coming for me. The meter reading in the bill is total 375 units. I don't understand how this much units are coming. Please check the meter if any thing wrong with it or please check whether some one is miss-using the power. Please help me out on this.

Thanks & regards,
Anoop

Sc No: AZ054005. Bill for Jun has been generated for 60 days (6th Apr to 6th Jun) whereas a bill of ~1100 was generated in May as well and payment was also done.

Im not able to reach at any of the contact numbers provided in this portal as well as on the numbers provided in the Bill Slip.

Request to resolve this ASAP.

Contact: [protected]

Dear sir,

Sub:-usc no[protected], service no:[protected]

Bill no. 1539.

Sir, i received a bill for 1205 units (Which is present unit) of amount 10170.00 rs, without deducting the previous reading of 1169 unit. Actual unit consumption is only 36 units[protected] units). My regular bill from last 20 months is not more than 300 rs. Its my request is correct the mistake and revise the bill.

For you information i have attached the image of bill.

Thanks and regards

Dnyaneshwar uttarwar

Usc:[protected]

So i actually got a new meter, and i got a bill for 750 units of amount 5838/- and now when i got the bill for the next month it shows the previous reading was 612 and present reading is 1242. So if my previous reading was 612 then why will i get a bill for 750 units. Please contact me for this thing.

Regards : tarun gupta
Contact me : [protected]

From morning till now voltage is big problem in my house. I have complained online and local current office. They gave me number of local line man. He doesn't lift my phone. After several attempts he said he is coming to see problem. After 3 hours i called him agin and he doesn't lift phone. From morning to bulbs or damaged and water motar is not working no water for house need. Again called local current office he told they already inspected and there is no problem at all. What to do now? My usc number[protected] area mallapur.

Dear sir, recently we have received may month current bill of house (Usc no:[protected] of hubsiguda (Ero:311) is 817.00. This bill was generated for 66 days (05.04.17 - 10.06.17) instead of 30+ days (May month). We have already paid the may month bill of amount 497/- online, ian herewith submitting the proof of paul bill and june current bill for your reference. Please do the needful.

Dear sir,

Sub:-usc no[protected], service no:[protected]

I regret to inform you that i have received billing of 14292/- for my above electric connection for current month, whereas average monthly billing since last 4 -5 month is 500- 600/- per month.

On having talk with area incharge, i was given to understand that dues of past 2 years have been adjusted. I fail to understand how adjustments in metre are made manually. Present reading shows consumption of 1670 units where i do have only one ac and one cooler for maximum consumption. That too run only at night hrs.

How can there be consumption of so much units whereas previous record is of 100-120 units per month?

It seems there must be either manipulation in our metre, otherwise there is no reason for consumption of so much units.

We are occupying the flat on rent, and old dues of the owner was somehow adjusted as given to understand.

Sir, i am service class tenant and in no way in a position to make payment.

Kindly arrange thorough checking of my connection with old records and arrange correct billing of my connection. I would also request your good self to check the involvement of deptt personnel's who has intentionally created huge billing.

Thanking you and awaiting for favourable response.

Naveen jain
[protected]

Sent from yahoo mail on android

This is aditya from habsiguda. Consumer number[protected]. My power bill this time was generated for two months at a time. When inquired the person said that paper in printer got exhausted so he did not print the bill last month. Due to this i had to pay for 429 units at a time with high price per unit. Please check this and correct my bill. Also make sure this is not repeated.

Dear sir,

There is online double payment done for the month of may 2017 for electricity bill sc no.[protected] on tssouthernpower.com website for an amount of rs. 1522 /- with receipt numbers of [protected] and [protected] and transaction no. Is jsm[protected]. Kindly refund the double amount paid from the account number of state bank of india: [protected].

Thanking you,
M. V. Hemanth kumar
S/0. Sri. M. Jeevan
Mobile :[protected]

.

The executive who gives the bill is coming after 9 or 10 of every month. The units cross the basic limit than usual. When asked, he says last time he came early which is false. Due to the neglectance of the executive consumers are affected ending up paying high bills. This looks like a hitch looting.
Kindly request you to take action again my complaint. It would be greatly appreciated.

Address:
3-3-218
Chappal bazar
Hyderabad - 500027

Regards,
Rakesh
[protected]